Apex Cars Direct Reviews 

412
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the smooth and stress-free process when purchasing a vehicle. Many people appreciate the professional, friendly, and helpful staff who provide personalized attention and clear communication throughout. Reviewers are also highly satisfied with the quality of the cars, often noting that vehicles are exactly as described and a pleasure to drive. Customers frequently highlight the efficiency of the process, from personalized video walk-arounds to quick problem resolution. Many consumers express strong recommendations, indicating that they would choose this company again for future purchases due to the overall positive experience and support received.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service, describing it as professional, excellent,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Product

Clients share positive opinions on the product, with many expressing happiness and satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After picking up our new used Range Rover, we arrived home with an unfortunate warning ⚠️ light on the dash. David was immediate with his response. Collection for the car was arranged and the problema... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a Range Rover Westminster from Apex Car Direct and the experience was excellent. Our sales manager, David, was extremely friendly, helpful, and made the whole process smooth an... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Maserati MC20 from David, and I can’t recommend him highly enough. He was incredible to deal with throughout the entire process completely honest, transparent, and communicative... See more

Company replied

Rated 5 out of 5 stars

My experience with Apex cars was excellent. The way they make buying a car very personal, from personalised video walk arounds of the vehicle, full transparency so there were no surprises when I made... See more

Company replied


Company details

  1. Car Dealer
  2. Car Security System Installer
  3. Car Service
  4. Used Car Dealer

About Apex Cars Direct

Written by the company

🚗 Expertly Handpicked Used Cars in Swindon, Wiltshire
At Apex Cars Direct, we don’t just sell any car – we handpick every vehicle we offer, and we’re proud to be rated a ‘Top Buyer’ on Carwow. Based in Swindon, Wiltshire, we use our automotive expertise to source only the best used cars for sale, from sporting and performance models to 4x4s, SUVs, and family cars. Every vehicle is HPI clear and carefully checked for quality, reliability, and value.

💷 Part Exchange & Flexible Used Car Finance in Swindon
Upgrade your current car with our hassle-free part exchange service and enjoy competitive used car finance tailored to your budget. We work with trusted car finance providers to help you spread the cost of your next vehicle – whether you have excellent credit or are working to improve it, we’ll find a package that suits you.

🔍 163-Point Vehicle Health Inspection for Complete Peace of Mind
Before any car reaches our forecourt, it undergoes a meticulous 163-point inspection by our in-house technicians. This comprehensive check covers mechanical, electrical, safety, and cosmetic elements – including engine performance, suspension, brakes, tyres, air conditioning, and interior features. We ensure every vehicle meets our high standards before it’s offered for sale.

✅ Fresh 6-Month Warranty on Every Used Car Although we’re confident in our quality checks, every used car in Swindon we sell comes with a fresh 6-month warranty as standard. This gives you confidence and protection whether you’re buying your first family car or upgrading to a performance model. As a trusted used car dealership in Wiltshire, we stand by our stock with reliable aftercare.

🛠️ Full 12-Month MOT Included with All Sales
We supply every vehicle with a full 12-month MOT carried out by our qualified in-house technicians. No hidden costs, no surprises – just safe, road-ready motoring from the moment you collect your car.

🚚 Nationwide Car Delivery – Free Within 50 Miles of Swindon
We offer nationwide used car delivery so you can buy with confidence no matter where you are in the UK. Delivery is completely free within a 50-mile radius of Swindon, with competitive rates for longer distances.

✨ Autoglym LifeShine Vehicle Protection – Interior & Exterior Guard
Protect your investment with Autoglym LifeShine in Swindon, available on all our vehicles. This premium treatment seals and protects your car’s paintwork, upholstery, and glass, creating a barrier against UV rays, road salt, and environmental damage. Includes a full aftercare kit and lifetime guarantee backed by Autoglym. Perfect for keeping your car looking showroom fresh and retaining value.

🛡️ Ghost II Immobiliser Installation in Swindon – Advanced Anti-Theft Security
Enhance your car’s protection with the Ghost II Immobiliser, available as an optional extra at Apex Cars Direct. This next-generation anti-theft device uses an undetectable PIN code sequence to prevent engine start unless authorised. With no signals to intercept, it’s virtually impossible for thieves to bypass – ideal for performance, prestige, and everyday vehicles. Ghost 2 Immobiliser installation in Swindon is available for a one-off payment of £599 with no subscription fees.

🧰 Apex Automotive Centre – Servicing, MOTs & Repairs in Swindon
Our on-site automotive centre in Swindon offers professional vehicle servicing and repairs for all makes and models, with specialist expertise in prestige cars such as Jaguar, Land Rover, and BMW. Using advanced diagnostic equipment, we deliver main-dealer standards without the main-dealer prices.

Our Services Include:
- Servicing: From oil changes to full maintenance checks (from £299)
- MOT Testing: Class 4 from £49.95, Class 7 from £58
- Electrical Repairs: Expert diagnosis and repair of complex electrical faults
- Air Conditioning Services: FREE checks, leak & pressure testing, regassing (R1S4A from £60, R134YF from £140), compressor & condenser repairs

📍 Find us: Apex Automotive Centre, Unit 5, Caen View, Rushy Platt, Swindon, SN5 8WQ

📞 Call: 01793 877477 (Option 2 for the workshop)

Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(412)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you so much to Marcus at Apex…

Thank you so much to Marcus at Apex Cars, thanks to him I had a very easy, stress free experience with a new car delivered to my home at the end of it.
Communication has been fantastic start to finish, would nor hesitate to use again or recommend to family and friends.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

The team at Apex have been phenomenal, not only with their service but time and information. Marcus was especially helpful! Happy with both the service and the car.

March 13, 2023
Rated 5 out of 5 stars

Audi R8 Purchase March 2023….Exceptional Customer Service

Audi R8 Purchase March 2023…..

Having looked for many Months for the right example Audi R8 I came across Apex Cars Direct in Swindon on Autotrader, on initial point of contact I spoke with a very welcoming gentleman called Marcus who gave me a full description and run down of the car they had for sale

Following a lengthy conversation and various pictures and videos of the car, I agreed to purchase the car

An Audi R8 V8 4.2 2011 with 41,000, full Audi main dealer service history from new with all documents for every single service and every receipt the car has ever had from new backing up the cars history, complete with 3 Months warranty for total peace of mind provided by the garage within the sale price of the car

Over the course of the next few days before we collected the car Marcus kept me informed at every stage via calls and watts app messages to keep me updated with the MOT and service status.
Marcus even sent videos of the car receiving a free complimentary machine polish the day before collection by their technician! Something that they did not have to do in the agreed sale price but he insisted it was included in the sale price as they do this on every car they sell! I’ve never seen this before at any car garage. We are not talking a little rub over with fibre clothes here I’m talking at least a full half day machine polish, Amazing!!!

On arrival to the garage the car was parked up ready for presentation to us, along with all relevant documentation, 2 keys and everything in order with the car ready to go as we would have expected

On behalf of myself and my wife

A big thank you to Marcus and his team, We would like to wish you all the success for the future and cant thank you enough for what you have done for us

5 star customer service all round

You’ve been an absolute pleasure to deal with

All the best for the future,

keep up the great work

Kind Regards

Danny & Becky

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Bought a Suzuki swift from apex, found a minor fault, contacted Marcus and he had it repaired quickly and the apex team waited after hours just to let me pick it up. Would recommend this dealership.

February 28, 2023
Rated 5 out of 5 stars

Brilliant.

From the get go Marcus and the teams communication was top notch, never had to chase up any questions or queries i had they were always on hand with a swift reply. On arrival car looked lovely so props to the detailing team! Dealt with Nathan during the visit and whole process was a breeze. Deal was made and the team couldn't have been more accommodating to some of the minor modifications i wanted taking off the car (done by previous owner). Marcus and Nathan were on hand to assist with the handover process and made sure i left with a smile on my face. Will be back for future cars.

March 11, 2023
Rated 5 out of 5 stars

Audi rs6

Excellent service, extremely professional and knowledgeable team selling extremely good cars, couldn't recommend enough, thank you Amex cars

March 7, 2023
Rated 5 out of 5 stars

Highly Recommended!

Superb customer service from start to finish. Marcus who I dealt with was brilliant, and I left feeling as though I had been given true 5* treatment!
Apex kept in regular contact throughout and delivered everything that was promised regarding the final presentation of the car after my first viewing. The sales team as a whole were very friendly and immensely knowledgeable, and I would highly recommend to anyone thinking of buying a car from them. Thank you Apex!

February 15, 2023
Rated 5 out of 5 stars

car is the best

to deal with, made the process of buying my fiesta ST so easy. Not pushy at all, very friendly team.
Incredible

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Mark 4 420D

Very proficient service, car was delivered as advised in perfect condition.
The delivery driver dealt with all the transfer of ownership and Tax in about 10 mins.
I love my new car

February 7, 2023
Rated 5 out of 5 stars

Apex Cars Direct

Marcus and his team made us feel very welcome and at ease and were very hospitable. The hole process from start to finish was efficient and professional. Didn't feel rushed at all while we were there and the test drive included a visit to a petrol station where he put a generous amount of fuel in the car. Would definitely buy a car from here again.Not forgetting the car itself, was presented immaculately and mechanically sound. 👏👏

February 2, 2023
Rated 5 out of 5 stars

First Class and Professional Service!

Even though I didn’t buy from this company in the end, they were friendly and easy to deal with, Marcus in particular was excellent and his professionalism shone through at all times.

February 2, 2023
Rated 5 out of 5 stars

Don’t think twice.

Brilliant, speedy and professional from start to finish. Extremely helpful and friendly. I highly recommend Marcus and Apex to anyone. Great customer service.

January 28, 2023
Rated 4 out of 5 stars

Helpful and professional

They were so helpful from start to finish. Got a tow bar fitted for me and brought the car to me. Were very helpful when I had a few problems finding buttons and figuring things out. Then when I had a couple teething problems they fixed them all quickly nd with no quibbles as well letting me use a courtesy car in the meantime.
Would definitely recommend Apex

January 28, 2023

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