Apex Titanium Reviews 243

The safety it's provided for my family in the kitchen.

I placed an order and then noticed something was added to my order in error.. I messaged or called Apex to cancel the order and they would not cancel it. Due to the additional item added I refused the package when it arrived two weeks later

Was very happy with my order. The Company kept me informed about delay in delivering.
They look very nice in my kitchen. They cook very well.

I love the product, It is exactly what I was needing and it is great!

Great quality. No plastic or wood a safe product that does what it says.

I made an order 2 months ago and never received the parcel. I asked for a refund and didn’t receive any reply.

Wok was promoted as "pure Japanese titanium" but arrived in a box from China saying "stainless steel". When challenged, Apex (or their chatbot) claimed it was "tri-ply" (stainless, aluminium and titanium) and refused a refund arguing this was not a material misdescription. After offer of 20% refund I raised a dispute with PayPal - got offer of 30% refund and eventually 100%. As others have said, seemingly identical products are available elsewhere at less than half the (fake) discouted price. Check your legal rights (MoneySavingExpert site is good) and make a claim with PayPal/credit card provider. I went and bought a Spring Canton carbon steel wok from a real person in a real shop for less money - it's very high quality.

We bought a wok(supposedly pure titanium) What turned up was a Chinese rip off Stainless steel covered in thin layer titanium and very cheap imitation.
Wrong size and product to which we were refused a refund or return.
Used our credit card company to force the chargeback and are now waiting for the company to arrange a collection or return label as we have our money back now.
100% Scam!!!

I bought a pan and lid from these scammers, the pan is Probably the worse pan I have ever used, and like previously stated, they have no returns label included in the packaging and when contacted, I was told I was using the pan wrong…and the item was not returnable.
* DO NOT BUY FROM THES SCAMMERS*

These are fake titanium pans. I made a dispute with my bank to get my money back, but this scam company made a counter dispute and won. DO NOT BUY FROM THEM. These are not genuine japanese titanium like they claim. Also, real titanium quality pans are not cheap, or sold at huge discounts. Do your research. BEWARE.

Save your money and just order off any well known cheap chinese sites!!! as the quality will be much better!

£120 wasted !! for tgat money I was expecting quality items but items i recueved are poorly finished and cheap looking. When emailing explaining the utensils feel sharp and unfinished and would likely damage my cooking equipment I was told they don't offer refunds just because I don't "like" the item. They highlighted any items in the sale do not qualify for refund unless damaged despite on the website highlighting they want customers to be 100% happy!! all very misleading. Once you press that button to order that's it you are stuck with it as all items are discounted.

They emailed asking for pictures of the sharp bits on the utensils and its impossible to get a picture. It was the overall highly cheap quality. To make issues even more difficult i see if you send anything back and I assume even if faulty you have to meet the postage costs back to China yourself so just avoid at all costs.

£120 wasted that ill never get back. Website looks high quality and luxury but actual products are poor, even the packaging is tacky like those well known Chinese sites !!!

I am sure ill get some response like the following : We’re sorry to hear this has been your experience. Our return policy, including how promotional pricing affects eligibility, is outlined clearly and linked at checkout so customers can review it before purchasing. That said, we never want anyone to feel disappointed with the quality of their item, and we’re happy to review any concerns about condition or defects directly through our support team so they can be assessed properly.

Complete waste of time just AVOID completely.

Whilst I appreciate the hygienic aspects of using stainless steel I am finding the chopping boards difficult to use, food slides a lot when cutting, can easily chop/cut fingers as well. The steel marks easily and is difficult to clean.
Apex claims that the s/s doesn’t blunt knives. They do and requires frequent sharpening.

Whilst I appreciate the hygienic aspects of using stainless steel I am finding the chopping boards difficult to use, food slides a lot when cutting, can easily chop/cut fingers as well.
Apex claims that the s/s doesn’t blunt knives. They do and requires frequent sharpening.

The quality and finish of the frying pan was excellent and reasonably priced. I have been using it for a couple of months now and it still looks brand new which bodes well for the future.

Absolutely great products. Have bought frying pans and cutting boards. Easy and quick to clean AND free from residues of plastic or bacteria. My healthy option forever. Quick delivery and friendly customer service.

Excellent response! The mats are just what the doctor ordered; they hold the cutting boards securely, and that means safe use!

I recommend them for true titanium cutting boards!!

Clean shiny chopping board, a great addition to the kitchen. Hygienic, and a good size. Did buy some anti slip pads to go with the boards. Very pleased.

The cutting board is great ,have told ALL MY LADIES TO GET APEX! Have gotten two for friends!

Hi , I bought an Apex titanium chopping board as I was extremely disappointed with my plastic and wooden chopping boards, concerns about the microplastics when chopping finley,was disgusted with the amounts of cuts that can harbour germs and others, but now I have the best of chopping boards, minimal scratches, clean and healthy, washable, no place for germs and others to hide, well impressed and thanks for a fantastic product 😀 😊 xx

This was a great purchase, would recommend