Ordered pans, knives, chopping boards…. So far : 2 pans and kitchen utensils that were damaged during transit. Items are badly packaged. No order forms inside, no return label just in case.... See more
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Review summary
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After two weeks of use, my supposed “certified” Titanium cutting board has cut marks from the chopping I’ve done on it. And I had to use steel wool to get rid of a stain that stuck to my non-stic... See more
Company replied
This company is selling fake titanium pans and lie about returns on their website. Their website looks polished, but they are not delivering the pans they advertise. They are using AI for customer co... See more
Company replied
Unfortunately, this company is a scam, just sending Chinese made pans that are not even well packaged, arriving damaged. They are generic and you can buy same ones on amazon for £34, don’t use them. C... See more
2.8
Average
243 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 32% of negative reviews
Typically replies within 2 weeks
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Item never delivered to me
Item never delivered to me. Currently under dispute. Awaiting company’s response to make this right by either refunding my money or providing what I paid for.
February 6, 2026
Unprompted review
Please do not buy these products
Please do not buy these products, it burns very badly on the pan making it very difficult to clean and cook. NOT what they show you on the advertising. I would say that from the description of the product i purchased and the performance of the product actually being used, the pans I purchased are Faulty so I will be claiming for a full refund as the product is faulty. anyone reading this please DO NOT BUY, too expensive for the quality of product.
February 14, 2026
Unprompted review
This company is a scam
This company is a scam. They advertise all products at a discount and then have a refund policy which does not permit refunds if the product was on sale (ie they never have to honour their 100 day money back guarantee). The pan arrived and looks like a cheap and dented product, not suitable for the product price point. I am currently attempting to get their customer support to provide a refund but have been refused so far
February 18, 2026
Unprompted review
Reply from Apex Titanium
Hi,
We’re sorry to hear this has been your experience. Our return policy, including how promotional pricing affects eligibility, is outlined clearly and linked at checkout so customers can review it before purchasing. That said, we never want anyone to feel disappointed with the quality of their item, and we’re happy to review any concerns about condition or defects directly through our support team so they can be assessed properly.
— Apex Titanium
These titanium cutting boards are great…
These titanium cutting boards are great quality. Heavy, not flimsy like others. I have 4 sizes that are perfect for all my kitchen needs. The non slip pad is great too.
February 2, 2026
Unprompted review
Reply from Apex Titanium
Hi,
Your kind words just made us smile! We’re thrilled to hear that your Apex Titanium kitchenware is making cooking easier and more enjoyable every day.
Thank you for your support!
— Apex Titanium
EXTREMELY disappointed!!!
I was given the Titanium Prep & Cook Pro Bundle and the 10" pan w/lid for Christmas, as a gift from my husband. I was so excited to get them, and to begin using them!!
BUT... when I did, I was EXTREMELY disappointed with the pans, and I couldn't believe how much he had paid for them!!! Everything I've cooked in them has stuck hard to the bottom and they are VERY difficult to clean!!! I've been cooking for years, and NEVER experienced this with even the least expensive pans I've owned!!! The knife and the cutting board work, but they aren't that impressive for the price!!!
I've wanted to return them, but the information included said that you can't return, if they've been used. Now I'm stuck with unusable pans that are VERY UNSATISFACORY!!!
And... I've also seen in the reviews, that I'm not the only one who's experienced problems!!
January 2, 2026
Unprompted review
Reply from Apex Titanium
Hello,
We’re really sorry to hear how disappointing this experience has been, especially as these were a gift. Titanium cookware does behave differently from traditional non-stick pans and typically requires lower heat and proper preheating to prevent sticking, which can take a little adjustment at first. Our policy regarding used items is outlined and linked at checkout, but we do want customers to have the best possible experience with the product, and our support team can help review usage and share guidance to improve performance.
— Apex Titanium
Great quality pans that are really non…
Great quality pans that are really non stick, and you can use metal utensils with them, which is a god send. I bought the 26cm and 30cm pan duo set and for a great price compared to what other companies are asking for their pans. I'm now seriously thinking of getting one of the titanium chopping boards.
February 5, 2026
Unprompted review
Reply from Apex Titanium
Hello,
We’re so pleased to hear your Apex Titanium kitchenware is helping make your kitchen tasks easier. It’s wonderful to know the quality and performance are making a difference. We truly appreciate your feedback!
— Apex Titanium
Very pleased…
Quality items were easily found on the website. Shipping was quick. I love the pan as it delivers a quick cook with easy clean up and nothing stuck to the pan.
February 5, 2026
Unprompted review
Reply from Apex Titanium
Hi,
Thank you for your kind feedback! We’re delighted to hear that you can see the quality of our Apex Titanium kitchenware. Your safety and satisfaction are our top priorities, and we truly appreciate your support.
— Apex Titanium
Save Your Money — Not Worth It
My husband surprised me with APEX Titanium pans as a thoughtful gift, and I was genuinely excited to try them. Unfortunately, the experience has been nothing but disappointing.
From the very first use, everything sticks — and I mean everything. Eggs, vegetables, meat — even when using a very generous amount of oil. I’ve tried different heat levels, proper preheating, and followed the care instructions carefully, but nothing makes a difference. For cookware at this price point, this is completely unacceptable....a FRAUD...even their videos are...take a closer look...how they use the frying pans...with NO FLAMES? ...How i wish my husband had done more research...
What has made the situation even worse is the response from customer service. In my experience, their support has been deplorable. It truly feels like once they have your money, they simply don’t care about resolving the issue or standing behind their product.
The pans perform so poorly and the handling of my complaint has been so unsatisfactory that I have formally submitted a complaint to the EU Consumer Commission.
I would strongly advise others to think carefully before purchasing. These pans are extremely expensive and, in my experience, absolutely not worth it.
February 4, 2026
Unprompted review
Reply from Apex Titanium
Hello Simone,
We’re sorry to read how frustrating this experience has been, especially as the pans were purchased as a gift. Titanium cookware cooks differently from coated non-stick pans and typically requires lower heat and gradual preheating, which can take some adjustment even for experienced home cooks. Our videos are filmed on induction surfaces, which do not produce visible flames, but still generate heat for cooking.
We take feedback about both product performance and customer support seriously, and we are always willing to review concerns carefully and fairly. If you would like us to look into this further, please contact us directly at support@apexiqo.com so the team can review your case in detail.
— Apex Titanium
This company is a scam
This company is a scam, the cutting boards are almost one inch smaller and they said this is because they are hand crafted which is a lie as three of them are exactly the same size. We should raise a public complaint about this company that is scamming many people. Don’t buy from them, they don’t respond they want to actually sell you more when you complain. We should stop this!
February 18, 2026
Unprompted review
Reply from Apex Titanium
Hi,
We’re sorry to hear you feel this way. Our cutting boards are manufactured with small tolerance ranges due to the production and finishing process, which can result in slight size variations, and these specifications are listed on the product page. We do respond to all support requests and aim to resolve concerns fairly, so if your case has not yet been reviewed properly, please contact us at support@apexiqo.com and we will look into it.
— Apex Titanium
Excellent customer service
Excellent customer service from this company. I had a query about billing, I emailed the customer service team and my query was quickly & efficiently sorted.
The chopping boards I received are great, stylish, functional & now in daily use at home replacing my old plastic ones.
I would highly recommend this company.
January 26, 2026
Unprompted review
Reply from Apex Titanium
Hello,
Thank you so much for sharing your experience! We’re delighted to know that you’re loving your Apex Titanium Cutting Board and that our customer service exceeded your expectations.
We take pride in offering products that deliver long-lasting quality and a smooth customer experience from start to finish.
Your kind words truly motivate our team to keep doing our best - we’re so glad to have you as part of the Apex family!
— Apex Titanium
On the 11” pan the lid handle would not…
On the 11” pan the lid handle would not tighten properly. The pans though were great. Easily cleaned and object free and great for cooking with
February 14, 2026
Unprompted review
Reply from Apex Titanium
Hi,
Thank you for your kind feedback! We’re delighted to hear that you can see the quality of our Apex Titanium kitchenware. Your safety and satisfaction are our top priorities, and we truly appreciate your support.
Should you need help with your lid, feel free to reach out at support@apexiqo.com any time!
— Apex Titanium
Reply from Apex Titanium
Hello,
We’re sorry you feel this way. We stand behind the accuracy of our product information and work hard to maintain consistent quality standards, and we take feedback seriously when expectations are not met. Please contact us at support@apexiqo.com so we can review your concerns directly.
— Apex Titanium
this company is scam
this company is scam !
They base in China and sale bad quality items. as on their website show " 100 day money back guarantee!!" is scam . as they said it is only apply for the full price . does not cover item on sale. which all their items on sale without you notice...
do not buy anything from Them..
February 12, 2026
Unprompted review
Reply from Apex Titanium
Hi,
We dispute these claims. Apex Titanium is a UK-based company, and our 100-day guarantee applies to eligible full-price purchases, with full terms clearly outlined in our policy which is linked at checkout prior to ordering.
We operate internationally and shipping updates may reflect global logistics partners, which is standard for international fulfilment and does not relate to product quality or authenticity. We remain committed to transparent policies and accurate product information.
— Apex Titanium
TOTAL SCAMMERS
TOTAL SCAMMERS, CHOPPING BOARDS ARE NOT REAL TITANIUM AND I CAN PROVE IT. DONT BUY FROM THESE FRAUDSTERS.
February 12, 2026
Unprompted review
Reply from Apex Titanium
Hello,
We strongly reject these allegations. Apex Titanium is a legitimate business, and our cutting boards are produced according to the material specifications stated on our product pages.
Claims regarding product authenticity or fraud are taken seriously and are reviewed against verified order and product information. We encourage any customer with concerns to raise them directly with our support team so they can be assessed accurately.
— Apex Titanium
Be very careful their refund policy is…
Be very careful their refund policy is not what it says on their website. likely all the reviews on their website are fake.
February 4, 2026
Unprompted review
Reply from Apex Titanium
Hi,
We’re sorry there was confusion regarding our refund policy. Eligibility depends on how and when an item was purchased, and full details are outlined in our policy which is linked at checkout.
We also want to clarify that reviews shown on our website come from verified customer feedback and are not created or altered by us.
— Apex Titanium
I'm new to all this tech stuff but my…
I'm new to all this tech stuff but my experience has been great.
Will definitely be looking into more things.
Mahalo 🌺
January 28, 2026
Unprompted review
Reply from Apex Titanium
Hi,
Thank you for your kind feedback! We’re delighted to hear that you can see the quality of our Apex Titanium kitchenware. Your safety and satisfaction are our top priorities, and we truly appreciate your support.
— Apex Titanium
Best choice ever
Best choice ever. Just tossed all those plastic boards in the trash.
February 2, 2026
Unprompted review
Reply from Apex Titanium
Hello,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Apex Titanium cutting board has lived up to your expectations and that you can appreciate the quality and authenticity of the material.
— Apex Titanium
well made boards
well made boards. knife friendly, germ, smells and plastic free, very friendly company, glad to answer any questions, would not hesitate to use again
February 4, 2026
Unprompted review
Reply from Apex Titanium
Hi,
Thank you for your fantastic feedback! We’re delighted to hear that your Apex Titanium cutting board is making meal prep easier while staying lightweight and hygienic.
Your safety is our priority, and we truly appreciate your support!
— Apex Titanium
My Perfect cooking partner
Since December 2025, APEX cutting boards have become an essential part of my kitchen. They’re lightweight, beautiful, and so easy to clean, but what truly matters to me is the peace of mind they give me every single day.
I replaced my old cutting boards for hygienic and health reasons, and I genuinely feel better knowing I’m protecting my family’s wellbeing. As a dietitian and a mom, I’m deeply aware that health starts in the small, everyday moments — even in how we prepare our food. APEX helps me honor that responsibility with confidence.
Cooking for my family now feels safer, more intentional, and more joyful. I wholeheartedly recommend APEX products to anyone who wants to care for their loved ones from the inside out.
December 26, 2025
Unprompted review
Reply from Apex Titanium
Hello Marcela,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Apex Titanium cutting board has lived up to your expectations and that you can appreciate the quality and authenticity of the material.
Your recommendation means a lot to us!
— Apex Titanium
Total scammers
Total scammers. Would not let me cancel or alter my order literally seconds after I submitted the order. Emailed them right away but took them days to reply and said they cannot cancel it as it was a final sale which I was not informed during the ordering process.
February 3, 2026
Unprompted review
Reply from Apex Titanium
Hi,
Thank you for sharing your feedback.
Certain purchases are made under final sale terms, and this order fell under those conditions. The final sale terms were made transparent prior to purchase and agreed to at checkout.
As a small, family-run business, we operate significant sales in order to make our products more accessible. However, this does mean that orders placed during final sale periods cannot be changed or cancelled once submitted. Where this applies, the terms are clearly outlined and compliant throughout the purchasing process.
We appreciate you taking the time to share your experience.
— Apex Titanium
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