GREAT EXPERIENCE!! Wonderful Helper “Ben”.. Fast responsive time.. Very professional! questions i asked, were precisely answered.. Issues had arisen at some point, But he definitely fixed all the issu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using Apex Hosting for 3 weeks now. Never had a problem. Server stays on 24/7, quickly starts up and restarts. It's really easy to change worlds, create backups, add mods, and customize the... See more
Company replied
doesn't matter what game, apex has honestly never let me down since 2024. i have done not just mc mods, plugins, resourcepacks other games as well. will always come back. super fast customer service b... See more
Company replied
I've been hosting on and off different Minecraft servers for me and my friends for the past 3 years, I never had a problem with performance or servers being down. Their system for setting everything u... See more
Company replied
Company details
Written by the company
Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.
Contact info
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Polished
Such a simple, polished, and easy to use service. Never had any issues.
July 3, 2025
Unprompted review
Reply from Apex Hosting
Hello John,
Thank you for the kind words! We really appreciate your support, and we’re always here if you ever need anything :)
Best regards,
Apex Hosting
best minecraft hosting service out there
June 3, 2026
Unprompted review
Reply from Apex Hosting
Hello Jared!
Thank you for the kind words! It means a lot to know you’ve had such a positive experience with us :)
Best regards,
Apex Hosting
Reply from Apex Hosting
Hello!
Thank you for taking the time to share your experience with us. We're glad to hear that you found our setup process to be fast and straightforward!
Best regards,
Apex Hosting
Great experience from the supporting team
Great experience from the supporting team and they helped me through all the server problems, polite and straightforward! Not gonna be overexaggerated or sugarcoating it but Apex Host gave a really reliable and comfortable services with a generous price to enjoy Modded Minecraft with your friends.
Overall, Satisfied!
May 26, 2026
Unprompted review
Reply from Apex Hosting
Hello Margai!
Thank you so much for the kind words! We’re really glad to hear our team was able to help with your server issues and make things straightforward for you.
We truly appreciate your support and your honest feedback :)
Best regards,
Apex Hosting
Bad service
Bad service, you order a server using the google login, and then once you paid, you can't even access to the panel, because they ask you a login/password that YOU DONT HAVE, since you used google login ! So, you select the billing login, the system ask you to enter a user / password for later, then when you want to use it, it doesnt work...
May 25, 2026
Unprompted review
Reply from Apex Hosting
Hello,
We’re sorry for the confusion with the login process. When an account is created using Google login, the billing account credentials are separate from the game panel login. After the server is purchased, an email titled "Welcome Aboard - Here is Your Server & Log-in Information!" is sent with the panel login details, and the password can be changed right after logging in.
That said, we understand how this can be confusing, especially when expecting the same login method to work across both areas. Our support team is available 24/7 through live chat or ticket, and we’d be happy to help you access your panel account right away.
Best regards,
Apex Hosting
Eduardo Franco handled my refund…
Eduardo Franco handled my refund request immaculately. He was very personable, patient, and accommodating. He deserves a raise and some praise.
May 24, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for sharing your experience! It's fantastic to hear that Eduardo provided you with such accommodating and patient support during this process. If you ever need hosting assistance in the future, we would love to welcome you back.
Best regards,
Apex Hosting
Both times I caused issues with my…
Both times I caused issues with my server and submitted a ticket, they promptly and helpfully solved my issues
May 23, 2026
Unprompted review
Reply from Apex Hosting
Hello!
No need to worry about causing issues, that's exactly what our support team is here for! We're thrilled to hear that we were able to promptly resolve things for you both times. Thank you for the positive feedback! :)
Best regards,
Apex Hosting
This was one of the best help with my minecraft server!
This was one of the best help with my Minecraft server I have recieved. I was having issues with my 1:500 earth map something had corrupted. They had fixed it within 20 minutes and this was amazing!
May 23, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for sharing your experience! It's fantastic to hear that our support team provided you with some of the best help you've received and got your server back online so fast. If you ever need assistance again, we're always here to help!
Best regards,
Apex Hosting
Bryan P "Dad" was very nice and…
Bryan P "Dad" was very nice and helpful. we were giggling he had the same name as my father so he's dad now.
May 23, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We're glad to hear Bryan P was able to assist you with your server while sharing a few laughs along the way. We'll make sure to share this awesome review with him! Thank you for taking the time to share your experience.
Best regards,
Apex Hosting
Incredible customer support
Never had any issues with customer support, they are very quick and helpful to solve your issues or provide answers to any questions you may have.
May 15, 2026
Unprompted review
Reply from Apex Hosting
Hello Revo!
We’re glad to hear our support team has been quick and helpful whenever you’ve needed assistance.
We truly appreciate your kind words and are always here if you have any questions or need help again :)
Best regards,
Apex Hosting
Octavio A thank you
Octavio A was very understanding and kind they were patient with me and walked me through everything
May 15, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We're so glad to hear that Octavio A was able to patiently walk you through everything. We'll be sure to pass your kind words along to him! Thank you for the wonderful feedback :)
Best regards,
Apex Hosting
Altho i wasnt able to come to a solution
Altho i wasnt able to come to a solution due to not having a support pin (brother setup the server) William Oaks was amazing at providing solutions to help troubleshoot. Highly recomend.
May 12, 2026
Unprompted review
Reply from Apex Hosting
Hello Joey!
We’re glad William was able to provide helpful troubleshooting steps and solutions!
We appreciate your recommendation and are always here to help whenever you need us :)
Best regards,
Apex Hosting
Reply from Apex Hosting
Hello!
Thank you for leaving a review. We would love to learn more about what you mean here so we can improve your experience! We have reached out to you directly to get some more details, and we hope to hear back from you soon.
Best regards,
Apex Hosting
Marco helped me out big time
Marco helped me out big time. I like his profile pic it looks like a chiller cat
May 10, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We're glad to hear Marco was able to assist you with your server. We'll make sure to share this review, along with the compliment about his profile picture, with him! Thank you for taking the time to share your experience.
Best regards,
Apex Hosting
Reply from Apex Hosting
Hello!
Thank you for the positive feedback! We are thrilled to hear that you had a great experience and felt well cared for by our team.
Best regards,
Apex Hosting
Natan was super helpful and nice
Natan was super helpful and nice, fixed my issues for me and explained it very clearly after an hour of watching tutorials and googling what to do, he fixed what I was struggling with in ten minutes.
May 10, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for sharing your experience. We know how frustrating it can be to spend time searching for a fix, so we're thrilled that Natan was able to get everything sorted out and explained clearly for you in just ten minutes. We will pass your kind words along to him!
Best regards,
Apex Hosting
AMAZING server hosting and customer support
great server for hosting, super fast and smooth modpack implementation and !AMAZING! customer service/support. i personally was serviced by "Marco Padilla" he's such a great dude and helps me anytime with all my problems. I HIGHLY recommend to use this server provider for Minecraft. (W SERVICE W MARCO)
May 9, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for sharing your experience! We are so glad to hear you are loving the server and that Marco provided you with amazing support. If you ever need assistance again, we're always here to help.
Best regards,
Apex Hosting
Apex servers are always great
Apex servers are always great. I"ve been using it for years now for various games. The Service is TOP NOTCH as well. Always glad to help, always super knowledgeable.
May 7, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for sharing your experience with our services. We truly appreciate your kind words about our knowledgeable support team, and we’re honored to have been your host of choice for so many years!
Best regards,
Apex Hosting
Ben was so helpful…
My support member Ben was so helpful abd easy to work with! I was having troubles transferring a world from a different host but Ben solved all my problems! In just over an hour everything was all up and running!
May 6, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We are so glad to hear that Ben was able to make your world transfer smooth and easy! We will be sure to pass your kind words along to him. Thank you for the positive feedback, and enjoy your server!
Best regards,
Apex Hosting
doesn't matter what game
doesn't matter what game, apex has honestly never let me down since 2024. i have done not just mc mods, plugins, resourcepacks other games as well. will always come back. super fast customer service btw (goated Williams Oaks)
May 7, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We’re really glad to hear Apex has continued to be a reliable choice for you since 2024.
It’s great to know our support has been fast and helpful as well! We’re always happy to help whenever you come back :)
Best regards,
Apex Hosting
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.