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Apex Hosting Reviews 

8,079
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff and customer service, noting their helpfulness, patience, and professional approach. Many praise the quick response times, with issues often resolved swiftly and efficiently by knowledgeable agents. The service itself is frequently described as reliable, with servers performing well and staying online without issues. Reviewers also appreciate the ease of setting up and customizing servers, making the process straightforward even for those new to hosting. However, some customers found the user interface challenging, mentioning difficulties with the control panel or setting up services, especially from mobile devices.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness, speed, and... See more

Customer service

People report positive experiences with customer service, consistently praising the staff for being helpful,... See more

Service

Reviewers mention positive feedback about service, with many customers praising the top-notch technical... See more

User experience

Clients share ambiguous opinions on user experience, with many reviewers finding the platform easy and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GREAT EXPERIENCE!! Wonderful Helper “Ben”.. Fast responsive time.. Very professional! questions i asked, were precisely answered.. Issues had arisen at some point, But he definitely fixed all the issu... See more

Company replied

Rated 5 out of 5 stars

I've been using Apex Hosting for 3 weeks now. Never had a problem. Server stays on 24/7, quickly starts up and restarts. It's really easy to change worlds, create backups, add mods, and customize the... See more

Company replied

Rated 5 out of 5 stars

doesn't matter what game, apex has honestly never let me down since 2024. i have done not just mc mods, plugins, resourcepacks other games as well. will always come back. super fast customer service b... See more

Company replied

Rated 5 out of 5 stars

I've been hosting on and off different Minecraft servers for me and my friends for the past 3 years, I never had a problem with performance or servers being down. Their system for setting everything u... See more

Company replied


Company details

  1. Gaming service Provider
  2. Web Hosting Company

Written by the company

Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(8,079)

389 reviews in the last 12 months

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Rated 5 out of 5 stars

Natan M

Natan M. really helped me understand the multitude of what was going on and he was the best at explaining it to me.

January 29, 2026
Unprompted review
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Reply from Apex Hosting

Hello, Israel!

We're glad to hear Natan was able to break things down and make everything easier to understand!

We'll make sure this positive feedback reaches him :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

I made a dumb mistake.. Franco saved me

Was having server issues after a change I made to the files and thankfully the team killed it in helping me get it back up and going... like hour+ or work! I really appreciate their knowledge! Server running great!

January 28, 2026
Unprompted review
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Reply from Apex Hosting

Hello, Taylor!

Thank you for sharing your experience with our customer support! We're happy to hear our team was able to assist you in getting your server back online :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

I was having an issue with a modpack…

I was having an issue with a modpack not working on the server, but working on my PC. after some work Nahuel Cunz helped me out alot!!! So props to them!!!

January 28, 2026
Unprompted review
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Reply from Apex Hosting

Hello!

We're happy to hear Nahuel was able to assist you with your concern!

We'll make sure this feedback reaches him :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

very helpful fixed issue right away

Octavio A walked me through how to get my server up and running with the mods i installed

January 28, 2026
Unprompted review
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Reply from Apex Hosting

Hello, Ikel!

We're glad to hear that Octavio was able to help you in getting your modded server running. We'll make sure to share this positive review with him!

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Fantastic Customer Service

They have fantastic service. The hosting is always reliable, and they have the most knowledgeable group of customer service helpers I've ever seen. They always solve my problems.

January 27, 2026
Unprompted review
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Reply from Apex Hosting

Hello!

Thank you so much for the review, we're happy to hear that you've had a positive experience with the service we provide!

Best regards,
Apex Hosting

Rated 5 out of 5 stars

BRYAN WAS AWESOME

BRYAN WAS AWESOME

My Problem was literally my lack of double checking myself and my background tasks that was bogging down my connection; and by "lack" I mean completely forgetting my downloading games in the background -___- but he was super cool and friendly. Thank you Bryan, much love and Aloha from us in Hawai'i

If y'all want some good staff and a great connection for a private or public server, you better come to APex, they're literally the Apex and I stand by that!

January 26, 2026
Unprompted review
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Reply from Apex Hosting

Hello!

Thank you for your kind words and recommendation! We'll make sure to share your thanks and warm words with Bryan :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Server Issues

I was upgrading to a newer version of Pixelmon, and then everything went wrong. However, they helped me figure out the problem and were very patient with me. They were very professional and kind. They were quick to respond to me, and helped me get my server up and running again!

January 25, 2026
Unprompted review
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Reply from Apex Hosting

Hello, Christian!

We're happy to hear our team was able to assist you in resolving your issue swiftly! Thank you for sharing your positive experience.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

These kind souls always makes my day…

These kind souls always makes my day and helps me soo well, if your looking for a server host. Choose apex!!

January 25, 2026
Unprompted review
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Reply from Apex Hosting

Hello, Stormwind!

Thank you so much for the recommendation and for your warm, positive feedback! We really appreciate the kind words :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Getting help with a modpack

Marco Padilla walked me through everything and he fixed where i messed up! thank you Marco!

January 25, 2026
Unprompted review
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Reply from Apex Hosting

Hello, Sam!

We're glad to hear Marco was able to assist you with your server.
We'll make sure your thanks reaches him!

Best regards,
Apex Hosting

Rated 4 out of 5 stars

Its honestly been a pretty good…

Its honestly been a pretty good experience over all. Their AI chat bot is very smart and has solved most problems but when it fail they have a very friendly staff to assist.

January 24, 2026
Unprompted review
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Reply from Apex Hosting

Hello, Shawn!

Thank you so much for the positive feedback, we're happy to hear about your experience with our support!

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Daniel

Daniel, was amazing.! I needed help with my very first paid server experience for any game., I'm a total noob at it, literally. My choice to host my HYTALE server on Apex Hosting was a no brainer. Fast, direct, helpful, and quickly linked photo's to help me visually digest what I needed to be looking at and navigating!
Apex Hosting is a "BIG WIN" for my HYTALE server!
My adventures have just begun! Thank you!

January 22, 2026
Unprompted review
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Reply from Apex Hosting

Hello!

Thank you so much for your kind words. We're happy to hear Daniel was able to provide great support!

We'll make sure to share your feedback with him :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

marco padilla great assistant

marco padilla great assistant, had a server down for two hours he helped me all this time to set it up, really great service

January 23, 2026
Unprompted review
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Reply from Apex Hosting

Hello, Wang!

We're happy to hear Marco was able to assist you in setting up your server. We'll make sure your kind words reach him :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

got what i needed

January 21, 2026
Unprompted review
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Reply from Apex Hosting

Hello!

Thank you for the positive review! We're glad to hear we were able to provide you with what you needed :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

What made the service great is that…

What made the service great is that they are on top of it. The error or problem is fix with in under 5 minutes! That is something that I don't see every day when I have an issue with running a server.

January 21, 2026
Unprompted review
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Reply from Apex Hosting

Hello Nate!

We're happy to hear our team was able to resolve the issue swiftly. Thank you so much for sharing this positive experience!

Best regards,
Apex Hosting

Rated 5 out of 5 stars

I've used Apex Hosting for years now…

I've used Apex Hosting for years now for various games. Setting up a server and changing games is extremely easy and support has always been quick and very knowledgeable normally resolving my issue within minutes. I can not recommend using them enough

January 21, 2026
Unprompted review
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Reply from Apex Hosting

Hello Hundley!

Thank you so much for your continued support and kind words! We’re thrilled to hear that you’ve had such a smooth experience with our service over the years :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

It's easy to use

It's easy to use, with a ton of built in support

January 21, 2026
Unprompted review
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Reply from Apex Hosting

Hello hannah!

Thank you so much for the positive review. We're glad to hear you find our service easy to use!

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Best Server Hosting and Customer Service

I have been using APEX for a decade and I truly cannot recommend them enough! Not only is the server hosting absolutely fantastic, but the customer support is beyond belief. The help they give is unmatched. More than that though, it has been that way consistently then entire time I have used them.

January 20, 2026
Unprompted review
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Reply from Apex Hosting

Hello Mark!

Thank you so much for the kind words! We're very grateful to have been your host of choice for that long, and we hope to continue providing a good quality service for many more years to come :)

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Amazing at fixing issues

I've had many problems arise, but whenever one does, I contact support and they're super helpful at resolving them. Specifically today, the server was being weird, and Zachary, one of the support team members, helped solve it instantly. Thank you!

January 18, 2026
Unprompted review
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Reply from Apex Hosting

Hello!

It’s great to know Zachary was able to jump in and fix the server issue right away. We’ll be sure to pass along your thanks, and we’re always here to help if you need anything else!

Best regards,
Apex Hosting.

Rated 5 out of 5 stars

Marco was very helpful and really…

Marco was very helpful and really quick, i really loved how he tackled the situation

January 18, 2026
Unprompted review
Apex Hosting logo

Reply from Apex Hosting

Hello!

Thank you for the kind words! We’re glad to hear Marco was able to help you quickly and handle the situation so well :)
If you ever need assistance again, we’re always here to help!

Best regards,
Apex Hosting.

Rated 5 out of 5 stars

No issues with hosting

Servers work with basically no issue, Support is very helpful and quick thanks to the live chat feature. Best server hosting i have ver used.

January 18, 2026
Unprompted review
Apex Hosting logo

Reply from Apex Hosting

Hello Igor!

We’re happy to hear your server has been running smoothly and that our live chat support was helpful and quick when you needed it. If you ever need anything, we’re always here to help :)

Best regards,
Apex Hosting.

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