Aphrodite Reviews 244

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic place couldn't fault it Staff were really good Good service when we required it hot tub ready when we arrived lovely stay

Rated 5 out of 5 stars

Brilliant service from Aphrodite as always. Bought online from them many times now and always get quality clothing that’s well packaged and quickly delivered. Just recently purchased a stone isla... See more

Company replied

Rated 5 out of 5 stars

Great choice of Stone Island products. Great communication, product wrapped with care and boxed. Super fast delivery, received within 25 hours of placing order at no additional cost. Well done to all... See more

Company replied

Rated 5 out of 5 stars

Class store purchased cp company 24/1 khaki polo store were spot on and quality garment buy all my stone island cp company paul smith clobber from here Staff excellent and friendly use the online... See more

Company replied

Company details

  1. Clothing Store

Written by the company

Aphrodite was established in 1994 with the goal of providing the North East with the finest designer menswear and footwear from carefully selected brands such as Stone Island, Paul Smith and CP Company. Through the years we have pushed forward and evolved, launching aphrodite1994.com in 2007 to take our vision to the world at large. We now welcome regular customers from across the globe as well as an expanded and eclectic selection of brands, including Canada Goose, Moncler and New Balance among many others. Whether online or in our store, we remain true to our core beliefs: supplying the best products with the best possible service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fanbloodytastic 👍🏻 ☘️

November 23, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

hello,

Thank you for your 5-star review.
We really appreciate your kind words!

Have a merry Christmas from everyone at Aphrodite Clothing.

Rated 5 out of 5 stars

Polo shirt arrived within specified…

Polo shirt arrived within specified time, well packaged, & as described. Best of all, sale price was better than anywhere else

November 11, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Hello,

Thank you for your 5-star review.

It's great that you were able to take advantage of our sale and that your order was delivered in sufficient timing.

We look forward to hearing from you again.

Kind regards-Aphrodite Clothing

Rated 1 out of 5 stars

Refund only for 21 days despite Christmas

Really disappointed as the item is nice but is a Christmas present however you can only have a refund within 21 days. The item is not cheap so now I have to decide whether to give the gift before Christmas or whether to just return it now. What a ridiculous rule at this time of year. Would never use again for this reason

November 22, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon Debbie,

Thank you for leaving a review with us today.

We appreciate your feedback,
Please note it is stipulated on our website and on your returns form that if for any reason your item is unsuitable, you may return for a refund ensuring the return is received by Aphrodite within 21 days of receipt and in accordance with our return policy.

If you miss the 21 days for a refund: orders placed between the 1st of November can be returned up to 8th of January for an exchange/online credit note only.

This is information is available before placing an order with us. Please see the following link for further information-https://www.aphrodite1994.com/returns

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

Amazing

Amazing, cheaper than any other site and delivered next day (on a Saturday too!) Will definitely order again!

November 18, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon Gail,

Thank you for your 5-star review.

That's fantastic news, we look forward to hearing from you again soon.

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

Happy with my purchase

Happy with my purchase. Size and description very accurate. Fast delivery. Recommended.

November 15, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon,

Thank you for your 5-star review.

I'm pleased to hear that you are happy with your order from us, we look forward to hearing from you again soon.

Kind regards-Aphrodite Clothing.

Rated 5 out of 5 stars

Very happy with all

November 15, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Hello,

Thank you for your 5-star review.

That's great to hear!
We look forward to hearing from you again soon.

Kind regards-Aphrodite Clothing.

Rated 5 out of 5 stars

Excellent Service

Excellent Ralph Lauren shorts at much reduced sale price : delivered promptly with good communication. Very pleased with service

November 15, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon,

Thank you for your 5-star review.

It's great to hear that this order was delivered swiftly, I'm pleased that you were able to take advantage of our sale😀

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

I've read the reviews

I've read the reviews, fortunately I have received my order, I am very happy with my purchase, about beeing on time , not sure, I was skeptical my self as well, but said ,let's see, so they were in time ,
In terms of fraud, no Thier not. Better use klarna to make sure you'll get your purchase next time ,
I'll give u guys 5🌟🌟🌟🌟🌟, love your merchandise

November 21, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon Cornel,

Thank you for your 5-star review.

We really appreciate it, I can confirm that all of our items are 100% authentic and come direct from the manufacturer.

It's great to hear that you are pleased with your item and that is was delivered swiftly.

If you have any further queries please don't hesitate to get in touch at customer.service@aphrodite1994.co.uk and a member of the team will be happy to help!

Kind regards-Aphrodite Clothing.

Rated 5 out of 5 stars

Great service from Aphrodite

Great service from Aphrodite, I had some email dialogue after placing an order, email reply was quick & problem solved.

November 2, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon,

Thank you for your 5-star review.

It's great that we were able to resolve your query, I'm pleased that you have been satisfied by your experience with us.

We look forward to hearing from you again.

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

Superb service.

October 30, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon Garry,

Thank you for your 5-star review!

We appreciate the kind support, we look forward to hearing from you again soon.

Kind regards-
Aphrodite Clothing

Rated 5 out of 5 stars

Lightning speed delivery and great…

Lightning speed delivery and great prices are the norm!!!

October 31, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon,

Thank you for your 5-star review!

That's great to hear I'm pleased that your orders with us have been delivered swiftly.

Kind regards-
Aphrodite Clothing

Rated 5 out of 5 stars

Great product s at fantastic prices

November 3, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon,

Thank you for your 5-star review.

I'm pleased to hear that you are happy with your order from us, we appreciate your positive feedback.

Kind regards
-Aphrodite Clothing

Rated 5 out of 5 stars

I have ordered a few items

I have ordered a few items, always a quick delivery, excellent customer service - exchanges delt with promptly.

November 3, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon,

Thank you for your 5-star review.

It's great to hear that your orders with us have been delivered swiftly and that are customer service has been up to standard.

We look forward to hearing from you again soon.

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

Always quality and fast delivery

Always quality and fast delivery. 👌.

October 28, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Morning Daniel,

Thank you for your 5-star review.

That's always great to hear, I'm pleased that you have received your order swiftly.

Kind regards-Aphrodite Clothing

Rated 1 out of 5 stars

Fraud organisation! Thieves!!

I paid £139.99 for a shirt on 5th October and was promised delivery within 2-3 days, which was crucial as I was travelling immediately after that deadline. I even emailed customer service from Aphrodite after placing my order to express the importance of delivery within 2-3 days and they confirmed I would receive it on 9th October. However, till today I have not received the item! They claim it was left in some post box and have provided a blurry, impossible to recognise picture as 'evidence' even though I have NEVER asked them to leave it anywhere but my apartment. Yet, their courier (who they selected, not me) left it at a place they were not supposed to and have no evidence except a blurry picture. I CHALLENGE Aphrodite to explain why the item was left anywhere other than to my apartment despite no such instruction being given!! I CHALLENGE THEM!!

Furthermore, in the signature section, they've just written my apartment number!! Shambolic!! Absolutely shambolic!!

Despite multiple emails and signing a document confirming I've not received the item, I have still not received my refund of £139.99. I have raised a number of pointed questions to Aphrodite which they've ignored and keep pointing me to some obscure T&Cs on their website which they know nobody reads!!

I was promised delivery in 2-3 days, but even more than 2 weeks after placing the order, I neither have the item nor do I have my money. Aphrodite is a fraud organisation and I have filed a claim against them in the county court. I look forward to receiving my £139.99 + legal fee + interest from these frauds. NEVER EVER ORDER FROM THESE THIEVES!!!

October 21, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Afternoon,

Thank you for taking the time to leave a review with us.

I can see that your order was placed at 9:13 p.m. on 5th October and the option of standard delivery was selected at the checkout.

As this order was placed after our cut-off time of 3 p.m., it was processed and dispatched the following day.

I can see that you contacted our customer service team to advise you would be shortly traveling and we advised that delivery would be due to take place on Monday 9th October.

We do not promise or guarantee any delivery times, on our delivery page, we advise that standard delivery via Royal Mail can take up to 18 days.

After you disputed your delivery, our customer service team contacted the courier for more information, and they advised the delivery was successful to your Apartment Block Post-box (a delivery image taken by the driver was provided).
The number of the Post-box corresponds to your apartment number provided at the checkout and the GPS recorded at the time of delivery was also correct for your address.


By placing an order with us through our website you are in agreement with our terms and conditions, as previously advised this stipulates that "if a delivery takes place and a claim is raised for missing goods or damage, we have 30 days from the date the complaint is raised with the courier, the outcome of which will be dependent on the investigation and each case will be looked at on an individual basis."

The courier has informed us that this shipment has been delivered correctly, therefore we must let them proceed with this investigation and will update you every step of the way.

As soon as we have received an outcome from the courier we will be in contact.

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

Product as advertised at a good price…

Product as advertised at a good price and great delivery time 👍

September 12, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Morning,

Thank you for your 5-star review.
We appreciate your feedback and look forward to hearing from you again soon👍

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

Great company

Great company, price was the cheapest but also had great service.

September 21, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Morning,

Thank you for your 5-star review.
That's great! I'm pleased to hear that you are happy with your order from us😊

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

Ordered from here and another site at…

Ordered from here and another site at the same time and the delivery from Aphrodite was brilliant, kept informed all the way and arrived earlier than I expected

September 10, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Morning,

Thank you for your 5-star review.

I'm pleased to hear that your item was delivered swiftly.
We look forward to hearing from you again👍

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Items came within 2 days of ordering

September 9, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Morning,

Thank you for your 5-star review.

I'm pleased to hear that you received good service and that it was delivered swiftly. We appreciate the kind feedback👍

Kind regards-Aphrodite Clothing

Rated 5 out of 5 stars

Great prompt service

Really great product, quick service , all good ,gold stars ⭐️

Many thanks

September 10, 2023
Unprompted review
Aphrodite logo

Reply from Aphrodite

Good Morning,

Thank you for your 5-star review⭐️

I'm pleased to hear that you like your item and that it was delivered swiftly, we look forward to hearing from you again soon!

Kind regards-Aphrodite Clothing

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look