You made our daughter's 21st birthday! She is a huge F1 fan and has fallen in love with your jewelry. Who couldn't love something that Charles Leclerc wears daily. :-) Anyway, she spent last sem... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This Brand offers exceptional jewellery pieces together with exceptional service The quality the price and huge selection of individual items which can also be collected into sets is every jeweller... See more
The team at APM Covent Garden were welcoming and acknowledged me straight away. The staff member who served me was friendly and he offered me water and chocolate while I tried on earrings. His custom... See more
Purchased two rings couldn’t decide which I liked best. After choosing it was easy to return one with no problem. Credit came within one week of returning. Merchandise arrived quickly also within one... See more
Company details
About APM Monaco
Written by the company
About APM MONACO
APM jewelry is chic. APM is Monaco, synonymous with elegance, savoir-vivre, and luxury living. APM jewelry is fashion-forward. APM is street style, catwalks, trends, art. APM is smiling in the South of France. A lifestyle represented by a positive attitude, a sense of welcoming, simplicity, and kindness. We are “chic, fashion, and smile”- it’s in our creation, production, communication, distribution, and the relationship we have with our internal teams and the APM lovers around the world.
Contact info
Rue de l'Industrie 3, 98000, Monaco, Principality of Monaco
- customercare@apm.mc
- apm.mc
4.2
Great
13K reviews
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Ring not worth the money
Ring not worth the money. A hint of a sparkle. Feel cheated
February 25, 2026
Reply from APM Monaco
Dear Sharon,
We are truly sorry to hear that your experience was not satisfactory. We appreciate your feedback and sincerely apologize for any inconvenience you may have experienced. An email has been sent to you to facilitate this and we look forward to hearing from you soon.
Best Regards,
Daniella, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Joud,
We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
Order blocked at customs due to company mistake – still waiting for refund
I placed an order on February 21 and it was supposed to arrive on March 3. Unfortunately, the package was blocked at customs in Moldova because APM Monaco indicated the currency from Dubai instead of the local currency on the documents.
Because of this mistake, I never received my order. I contacted customer service and requested a refund, but many days have passed and I still have not received my money back. The only response I received was that they have no feedback yet.
This situation is very frustrating and shows a lack of professionalism. When a mistake like this happens, the company should resolve the issue quickly and refund the customer without delay.
I hope APM Monaco improves its customer service and takes responsibility for errors that affect customers.
February 24, 2026
Reply from APM Monaco
Dear Rusu,
We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
Very interesting and unique jewelry
Very interesting and unique jewelry, with beautiful packaging.
February 24, 2026
Reply from APM Monaco
Dear Pavlikova Iryna,
Thank you for your kind words about our jewelry and packaging! We're glad you found them interesting and unique. Your feedback means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Apple, your dedicated advisor
APM Monaco
The staff’s service was fantastic.
March 15, 2026
Unprompted review
Reply from APM Monaco
Dear Jittra,
Thank you for your kind words about our staff's service. We truly appreciate your feedback and are delighted to hear that you had a fantastic experience.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Kylie, your dedicated advisor
APM Monaco
The sizes are perfecttttt
The jewls have are so nice and the package comes every time in a unique way and ya it’s just perfect
February 24, 2026
Reply from APM Monaco
Dear Salwa,
Thank you for your wonderful feedback! We're delighted to hear that you love our jewelry and the unique packaging. Your satisfaction means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Jen, your dedicated advisor
APM Monaco
I would like to express my appreciation…
I would like to express my appreciation to Asmaa at the Avenues branch. She was extremely helpful in assisting me with choosing the item I wanted to purchase. She was very cooperative and made the whole process smooth and enjoyable. Thank you for the excellent service.
March 13, 2026
Unprompted review
Reply from APM Monaco
Dear Melissa,
Thank you for your feedback! We're glad to hear that you found the process easy. Your input helps us improve our services.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Sophia, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear BenTrenn,
Thank you so much for your kind words! We're delighted to hear that your wife loved the wristband. Your feedback means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Apple, your dedicated advisor
APM Monaco
The order has not been delivered for…
The order has not been delivered for over a month!
February 12, 2026
Reply from APM Monaco
Dear Abyar,
We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
Gorgeous designs and excellent quality
Gorgeous designs and excellent quality. Customer service is fantastic both in store and online, they are very knowledgable of the products. The chat facility online is a real person (not AI) and are incredibly helpful. Delivery is free and fast with lovely packaging.
March 13, 2026
Unprompted review
Reply from APM Monaco
親愛的LILY LEE，
感謝您對我們的快速配送和精美包裝的讚賞！您的反饋對我們非常重要。
期待再次為您服務！
最好的祝福，
Jen，您的專屬顧問
APM Monaco
I went to yas mall branch
I went to yas mall branch, it was really pretty and the staff are too friendly and helpful. I loved rose she helped me throughout the whole time with my size and the information.
March 14, 2026
Unprompted review
Reply from APM Monaco
Dear Noora,
Thank you for your kind words! We're delighted to hear that you enjoyed your visit to our Yas Mall branch and that our staff, especially Rose, were able to assist you. Your feedback means a lot to us!
We look forward to welcoming you back to APM Monaco soon.
Best Regards,
Melissa, your dedicated advisor
APM Monaco
Piece and package are so pretty
I love my heart necklace, well made and super shiny stones. It came wrapped in the glittery gift box, such a luxurious unboxing experience.
February 21, 2026
Reply from APM Monaco
Dear Azza,
Thank you so much for your kind words! We're delighted to hear that you love your heart necklace and enjoyed the unboxing experience. Your feedback means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Nicole, your dedicated advisor
APM Monaco
The item turned out not to be my size
The item turned out not to be my size, and I am trying to process a return, but they won't process it.
February 21, 2026
Reply from APM Monaco
Dear Guljahon,
We are truly sorry to hear about your experience but are glad that the issue has now been resolved and your return request was raised successfully, your feedback will for sure be passed on to the relevant teams for future improvements.
If you wish for us to assist further, please send your details to customercare@apm.mc and we will be delighted to follow up.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
super cute
great service, fast delivery, super cute package and of course wonderfull jewelry
February 21, 2026
Reply from APM Monaco
親愛的Aleksandra，
非常感謝您的好評！我們很高興您對我們的服務、快速的配送以及可愛的包裝感到滿意。期待您再次光臨APM Monaco！
最好的祝福，
Medhaa，您的專屬顧問
APM Monaco
Disappointing Experience
Honestly, I expected a better experience considering the amount I paid. The shine and finish of some of the jewelry pieces were not as I expected, and a few items looked slightly dull.
As for the return service, it was very disappointing. I have dealt with many brands before, and most of them provide free returns with a courier picking up the item directly from my home. It is unreasonable that I had to pay for the return shipping and also go to the shipping office myself to drop it off.
On top of that, using DHL made the experience even worse. Their working hours were not reliable — I went to their office more than once during their supposed working hours and found it closed, which wasted my time. The delivery was also delayed.
Overall, I expected a much better level of service from your brand. Unfortunately, this experience was disappointing, and I will not be purchasing again.
February 21, 2026
Reply from APM Monaco
Dear Aseel,
We sincerely apologize that your experience on our website was not satisfactory, an email has been sent to you to facilitate this.
Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Michelle, your dedicated advisor
APM Monaco
Wrong currency and terrible experience
I ordered a ring and paid about 1900 MDL, but on the shipping documents the company wrote the value as 1900 AED. Because of this mistake, the customs broker said the value was much higher than 150 euros. As a result, the package could not be cleared and had to be sent back.
This was not my mistake, it was the company’s error with the currency, but I still had to wait a long time and deal with the problem. It caused a lot of inconvenience and wasted time.
I hope the company improves their system and checks the correct currency before shipping orders so this does not happen to other customers.
February 21, 2026
Reply from APM Monaco
Dear Artiom,
We are truly sorry to hear your delayed order, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Michelle, your dedicated advisor
APM Monaco
Every piece i order is stunning
Every piece i order is stunning. From the promot delivery, beautiful packaging and the jewelry itself. Its always an experience! Thank you APM for the beautiful selection and service ❤️
May 19, 2025
Reply from APM Monaco
Dear Jeeta Gill,
Thank you so much for your wonderful feedback! We're delighted to hear that you loved your order and that our service met your expectations. Your kind words motivate us to keep providing the best for our customers.
We look forward to serving you again soon at APM Monaco!
Best Regards,
Crystal, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Gabriela,
Thank you for taking the time to share your thoughts with us. We appreciate your feedback and sincerely apologize for any inconvenience you may have experienced. An email has been sent to you to facilitate this and we look forward to hearing from you soon.
Best Regards,
Daniella, your dedicated advisor
APM Monaco
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