You made our daughter's 21st birthday! She is a huge F1 fan and has fallen in love with your jewelry. Who couldn't love something that Charles Leclerc wears daily. :-) Anyway, she spent last sem... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This Brand offers exceptional jewellery pieces together with exceptional service The quality the price and huge selection of individual items which can also be collected into sets is every jeweller... See more
The team at APM Covent Garden were welcoming and acknowledged me straight away. The staff member who served me was friendly and he offered me water and chocolate while I tried on earrings. His custom... See more
Purchased two rings couldn’t decide which I liked best. After choosing it was easy to return one with no problem. Credit came within one week of returning. Merchandise arrived quickly also within one... See more
Company details
About APM Monaco
Written by the company
About APM MONACO
APM jewelry is chic. APM is Monaco, synonymous with elegance, savoir-vivre, and luxury living. APM jewelry is fashion-forward. APM is street style, catwalks, trends, art. APM is smiling in the South of France. A lifestyle represented by a positive attitude, a sense of welcoming, simplicity, and kindness. We are “chic, fashion, and smile”- it’s in our creation, production, communication, distribution, and the relationship we have with our internal teams and the APM lovers around the world.
Contact info
Rue de l'Industrie 3, 98000, Monaco, Principality of Monaco
- customercare@apm.mc
- apm.mc
4.2
Great
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from APM Monaco
Dear Azizah alanazi,
Thank you so much for your kind words! We're delighted to hear that you like our products.
We hope to serve you again soon at APM Monaco.
Best Regards,
Medhaa, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Alnouf Alaqeel,
Thank you for your feedback regarding the response time. We appreciate your understanding and are constantly working to improve our service.
We hope to serve you better in the future at APM Monaco.
Best Regards,
Sophia, your dedicated advisor
APM Monaco
Worst experience ever
February 28, 2026
Reply from APM Monaco
Dear Ebtihal,
We are truly sorry to hear about your experience, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Raghad Almutairi,
Thank you for your positive feedback! We're glad to hear that everything was great for you.
We hope to serve you again soon at APM Monaco.
Best Regards,
Cora, your dedicated advisor
APM Monaco
Excelent presentation,good quality and…
Excelent presentation,good quality and beautiful jewerly.
February 24, 2026
Reply from APM Monaco
Dear Dani,
Thank you for your kind words! We're so glad to hear that you enjoyed the presentation and found our jewelry beautiful and of good quality. Your feedback means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Kylie, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Maria Ludovica Marchegiani,
Thank you for your kind words about our beautiful silver jewelry! We’re glad you find our prices fair. Your feedback means a lot to us.
We look forward to serving you again at APM Monaco.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
Bigger size
February 28, 2026
Reply from APM Monaco
Dear Farah,
We are truly sorry to hear that your ring size is not fit, an email has been sent to you to facilitate this. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Michelle, your dedicated advisor
APM Monaco
First of all this is not my first time…
First of all this is not my first time to order from APM website. The last time was great
But this delivery was the worst experience Delay in the delivery time and I asked for a message it wasn’t matching with what I wrote and I didn’t receive a bag with the package . If there is below one star I will choose
February 28, 2026
Reply from APM Monaco
Dear Sufian,
We are truly sorry to hear about your experience.
An email has been sent to you to facilitate this.
Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Daniella, your dedicated advisor
APM Monaco
Very disappointed
Very disappointed. My package never arrived, and I have been emailing back and forth with customer service for over a month without any solution. I still haven’t received my order or a refund. Poor communication and very frustrating experience. I would not recommend this webshop.
February 27, 2026
Reply from APM Monaco
Dear Aiman,
We are truly sorry to hear you did not receive your order.
An email has been sent to you to facilitate this.
Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Daniella, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear G.M Windt Verburg,
Thank you for your kind words! We're glad to hear that we consistently meet your expectations. Your feedback is greatly appreciated.
Looking forward to serving you again soon at APM Monaco.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
Received really fast and jewellery is…
Received really fast and jewellery is amazing, looks stunning.
February 25, 2026
Reply from APM Monaco
Dear Margaritae,
Thank you for your kind words! We're delighted to hear that your jewelry arrived quickly and that you find it stunning. Your satisfaction means a lot to us!
We hope to serve you again soon at APM Monaco.
Best Regards,
Kiki, your dedicated advisor
APM Monaco
Package was delivered really fast
Package was delivered really fast. The quality of product is really good and the packaging is amazing, it’s even smell good!
February 26, 2026
Reply from APM Monaco
Dear Tetiana Boichenko,
Thank you so much for your kind words! We're delighted to hear that your package arrived quickly and that you're pleased with the product quality and packaging. Your feedback truly means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Ines, your dedicated advisor
APM Monaco
They have an amazing team I had a…
They have an amazing team I had a problem with my order and I wanted an exchange and they respond back quickly and they helped with the shipping and all
February 26, 2026
Reply from APM Monaco
Dear Unknown,
Thank you so much for your kind words! We're glad to hear that our team was able to assist you quickly with your order exchange. Your satisfaction is our priority, and we appreciate your feedback.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Crystal, your dedicated advisor
APM Monaco
99%.
First of all , I want to thank you.
Secondly, the only problem was the shipping of the product.
I totally understand that this due to the current situation in the region.
But the shipping company did not provide us with good updates.
However , I want to thank you so much for your professionalism as always.
Thanks APM 🤍
February 26, 2026
Reply from APM Monaco
Dear Olga,
Thank you for your kind words! We're glad you loved the beautiful items and experienced fast delivery. We look forward to serving you again soon!
Best Regards,
Nicole, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Abdulla Alsooda,
Thank you so much for your amazing support! We are delighted to see your enthusiasm and look forward to serving you again soon at APM Monaco.
Best Regards,
Melissa, your dedicated advisor
APM Monaco
Awful customer service
Awful customer service, extremely slow shipping. I have been waiting for 7 business days but it has NOT being shipped out yet! Had to message them every day but none has been helping. Same BS formality response but none has been helpful. Avoid by all means!
March 18, 2026
Unprompted review
Reply from APM Monaco
Dear Judy,
We are truly sorry to hear that your experience was not satisfactory. To facilitate this, we kindly request that you send an email to customercare@apm.mc, providing the order information and a brief description of your experience. Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Daniella, your dedicated advisor
APM Monaco
I had a great experience with your service
I had a great experience with your store. The service was friendly and helpful, and the whole process was smooth and professional. I am very happy with my purchase!
February 25, 2026
Reply from APM Monaco
Dear DIMITRA KOLLINIATI,
Thank you so much for your kind words! We are delighted to hear that you had a great experience with our store and that our service met your expectations. Your satisfaction is our priority, and we look forward to serving you again soon at APM Monaco.
Best Regards,
Ines, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Wing,
We are truly sorry to hear about the delay of your order.
An email has been sent to you to facilitate this.
Thank you for taking the time to share your thoughts with us and we look forward to hearing from you soon.
Best Regards,
Mohamed, your dedicated advisor
APM Monaco
Reply from APM Monaco
Dear Ftoun Alghofaili,
Thank you for your kind words! We're glad to hear that you enjoyed our service and fast delivery. Your feedback means a lot to us.
We look forward to serving you again soon at APM Monaco.
Best Regards,
Apple, your dedicated advisor
APM Monaco
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.