Apostille Online Reviews 6

TrustScore 3.5 out of 5

3.5

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Company details

  1. Legal Services

Written by the company

Your trusted partner for document apostille services in the UK. We are a London-based company that provides fast, reliable, and affordable apostille services for all kinds of UK documents that need to be used abroad.


Contact info

3.5

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

i splay for dbs chek they take the…

i splay for dbs chek they take the money and i didn't get nothing back they are BIG SCAMERS

March 14, 2026
Unprompted review
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Reply from Apostille Online

Hi Vlad, thank you for your review. We’d like to look into this, but we’re unable to identify your order from the information provided. Please reply to the Trustpilot information request so we can confirm whether you’re a customer of Apostille Online and investigate this properly. We’re committed to resolving genuine cases, and your response will allow us to check the details.

Rated 5 out of 5 stars

Great service from Louise kept me up to…

Great service from Louise kept me up to date ar every stage

March 13, 2026
Unprompted review
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Reply from Apostille Online

Hi Sheelagh, thank you for the great feedback. I’m really glad to hear Louise kept you informed every step of the way. She’ll be delighted to know her support made a difference.

Rated 4 out of 5 stars

Louise

Louise, who was my point of contact, was very efficient and professional. My only negative is about the overall process (outside her control) which took some weeks.

March 9, 2026
Unprompted review
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Reply from Apostille Online

Hi Mark, Louise will be delighted to hear your feedback. I’m sorry the wider process took longer than expected. Although those timelines sit outside her control, we understand how frustrating the wait can be and appreciate your patience throughout.

Rated 5 out of 5 stars

Above and Beyond

I had an urgent issue to get my documents to Montenegro and ApostilleOnline facilitated speeding up the processes to get it and then worjed with ClearCheck to have it DHL'd tome (at ClearCheck's expense!!) Very happy

January 28, 2026
Unprompted review
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Reply from Apostille Online

Hi Anthony, thank you for sharing your experience. We’re really glad we could help move things along quickly and make sure your documents reached Montenegro without delay. We appreciate your feedback and are pleased you’re happy with the outcome.

Rated 5 out of 5 stars

I would definitely recommend this…

I would definitely recommend this service, I asked for my document to have an apostille last Wednesday and today I just got the news the FCO has already done it, it’s been less than 5 business days.
As someone living outside of the UK, this service made everything convenient since I could not travel. The staff is very responsive and supportive, all my queries have been promptly dealt with and would definitely use this again if needed in the near future.

December 1, 2025
Unprompted review
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Reply from Apostille Online

Thank you so much for your wonderful review and recommendation.​

It is fantastic to hear that your apostille was completed by the FCDO in less than 5 business days and that the process felt convenient even while you were overseas. The team will be delighted to know that their responsiveness and support made things easier for you, especially when handling everything remotely.​

Your kind words about our staff and service mean a great deal, and feedback like this encourages us to keep delivering a fast, reliable and stress‑free experience. We really appreciate you taking the time to share your experience and look forward to helping you again whenever you need us in the future.​

Rated 1 out of 5 stars

Awful wouldn't recommend them for a…

Awful wouldn't recommend them for a quick turnaround.
Had a DBS check done and had to be Apostilled.
It was paid and sent on the 28th of September and still waiting on the 13th of October slow in responding to emails and no real answers for the delay.

October 13, 2025
Unprompted review
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Reply from Apostille Online

Hi Alexis, thank you for your feedback, and we're sorry to hear about the delay and frustration you've experienced. Our customer service team will be in contact shortly to help resolve this and provide clarity on the status of your Apostilled DBS check.

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