AppleCore Services MacBook, iPad repair & sales Reviews 197

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Pablo is what every frazzled, ignorant computer victim needs. He never makes you feel stupid. His running commentary on what he's doing and why builds your confidence. My recent experience of Applecor... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Broken, 8 year old Macs were collected and dropped off 24 hours later looking and performing like brand new machines. Great attention to detail, when extra issues arose they were qu... See more

Company replied

Rated 5 out of 5 stars

What a pleasure working with Apple Core Services and Pablo, he really knows his stuff. After initially reaching out for help with a corrupted Time Capsule backup. Pablo offered a remote help and liter... See more

Company replied

Rated 5 out of 5 stars

OMG, Pablo was amazing! He called me back in 10 minutes, even though it was mid evening, he calmed down a panicking technophobe who thought he had lost his whole online facility, he calmly identified... See more

Company replied

Company details

  1. Computer Service
  2. Computer Repair Service
  3. Mobile Phone Repair Shop
  4. Phone Repair Service
  5. Used Computer Store

Written by the company

I began fixing computers and consoles as a hobby 25 years ago for fun, just to see what made things 'tick'. It grew from that to what is now a full time endeavour. I'm passionate about ensuring a safe future for my son, concerned about the choices we make and the impact on the planet we live on. AppleCore Services tries to create the most efficient use of e-waste possible. Every part has a use, we throw away approximately one shopping bag of landfill waste every 10 weeks. Everything else is either re-used or recycled. I specialise in all things Apple- iPhones, MacBook, iMacs, iPads, Mac Pro, but can take anything you have to give. I can repair & recondition your tech and dispose of (or even recover) lost data.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great service

Great service - fast and generous with time and little extras. I was given a keyboard and mouse after some repeat business ;)

January 24, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

No problem! Yes, there are perks for repeat customers, to reflect my appreciation for client loyalty. :)

Rated 5 out of 5 stars

excellent service

excellent service, my issue was solved in a very short period of time.
fast, reliable and at affordable prices, could not recommend more

January 24, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Giulia, I appreciate the review and recommendation, I remain happy to help if you need me again. :)

Rated 5 out of 5 stars

Applecore Services are the BEST!!…

I was so happy to find Applecore Services and even more happy it was around the corner from where I live.

Pablo provided excellent customer care from the moment I contacted him, throughout the repair and when I picked up my repaired IMac.

Pablo kept me updated at all stages of the repair, informing me of options available to me as they came up. He was absolutely BRILLIANT!! Pablo repaired my old IMac when I thought it was ready for the rubbish heap, and repaired it to a high standard - as if I bought it yesterday!!

I recommend AppleCore Services to all with absolute confidence. If anything goes wrong with any of my Apple devices, I know where I will be going....

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Lorraine, this is one of the great success stories- an iMac ready to be chucked is revived and prevents another expensive replacement needing to be bought. Win-Win!

Rated 5 out of 5 stars

I have to say Pablo is the best

I have to say Pablo is the best . It’s rare to find someone who goes out of his way to get the job done . There’s no one else I would use or recommend if there’s a mac problem

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Laurence! What a lovely thing to say- I appreciate the appreciation! ;)

Rated 5 out of 5 stars

Pablo is:

Pablo is:
-very skilled and knowledgeable with macs
-very reasonable with pricing
-honest and fair; he'll refund repairs that relapse
-extraordinarily speedy

...and super friendly and kind to boot!

I brought in my macbook pro after it had a RAM issue. Pablo tried several things, each within 24 hours and helped me get it going which was vital for my work. Couldn't recommend higher.

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thank you- yes, I absolutely will refund anything that goes wrong... any other way of doing things is just plain wrong!
I appreciate the detailed review- I aim to turn all repairs around this fast, and where not possible I'll ensure that clients have a loan machine so they can continue working. Thanks again!

Rated 5 out of 5 stars

Pablo saves the day! And 4 years of memories

I've been a relatively new customer to AppleCore within the end of 2020, I had a very particularly delicate and complicated scenario with my iPhone the only way being able to fix it, was a total reset of the phone. I hadn't backed my phone up (I know stupid move), and am an Australian traveler that had 4 years worth of my travelling memories on there that I feared would never see again!

Pablo from AppleCore was so understanding to my situation, he managed to save my phone along with ALL photos and data for at absolute steal a swell at £60! He communicated with me throughout the the entire task before trying different methods assuring it was ok with me before proceeding, eventually with the best result I could of hoped for.

I have used Pablo and AppleCore'so services recently since, never dissapointed. One very happy customer and very big thank Pablo at AppleCore, if I had of gone through with using another service and hadn't chosen AppleCore I am 100% certain I would not have any of my memories today! 5 star service would recommend!!

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Hey Cassidy! Yes, always happy to help, especially happy to help repeat customers! I still have that photo that was on your phone case, by the way. Send me your address and I'll post it back to you... I seem to remember you saying that it was meaningful and you didn't want to lose it..?

Rated 5 out of 5 stars

The fountain of all Apple knowledge!

Great service- answered all my questions quickly and in detail and really helped me out! I would definitely recommend :)

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Laura! Yes, I spend a lot of time answering emails in great detail... I sometimes wonder if it is more than people hope to get... maybe too much! Still, at least it means that they have the answers to their questions and more, should they need them. :)

Rated 5 out of 5 stars

Pablo is grea!

Pablo is great- personable, fast to communicate and really knows what he’s talking about when it comes to all things computers. He’ll always be my computer guy from now on.

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Lauren! Always happy to help, and delighted to see your positive review. You know where I am if you need me! :)

Rated 5 out of 5 stars

Definitely my best experience so far…

Definitely my best experience so far with a mac repair. Pablo's been amazing , my computer looks like brand new. Plus I've had the mac delivered to my door, which was much appreciated. I couldn't ask for a better service.

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Giuseppe! Very kind words, and it is always a pleasure to hear from you. Local clients do get the occasional benefit of delivery and pick up when I am less busy or passing. :)

Rated 5 out of 5 stars

Honestly the best Apple repair I have found!

My partner and I have been using Apple Core to repair and upgrade our iPhones and laptops and have not found a better service anywhere else. I can trust Pablo to do a thorough job and know my devices are safe and secure with him. I highly recommend Apple Core if you have any Mac issues give Pablo a call!

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Greg! Lovely to hear such positive reviews, and it's a relief that you've had a bit of a break from me recently after a run of issues that required my attention. I hope that everything went really well at 'With Milk'. Stay in touch! :)

Rated 5 out of 5 stars

Very friendly and informative

Very friendly and informative - Pablo has fixed both a broken Mac book pro and smashed iPhone. Kept me updated the whole time with the process of the repairs! I would highly recommend to anyone

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Happy to help Genesta! Great to have such lovely local clients, and I guess now with the house move I'll be hearing less of you... but I wish you all the very best, and I'll see you next time you're in town. :)

Rated 5 out of 5 stars

Apple Core Services is the best

Apple Core Services is, so far, the best place that I found to repair my devises, in London. Pablo is also very understanding and helpful person and he will do everything possible to bring gadgets back to life and for that, THANK YOU!
Music regards,
Denis

January 23, 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Denis! Oh, what a delight to have so many lovely clients (/friends). My son and I will definitely take you up on that offer of a studio visit when lockdown ends, I hope the change of recording studio has gone well! :)

Rated 5 out of 5 stars

Pablo was incredibly helpful when my…

Pablo was incredibly helpful when my Macbook's screen broke during the summer lockdown. He ordered a replacement and then drove to my house and managed to sort it outside working in his car! Very efficient and all in respect of social distancing. I always recommend him to friends who are having issues with Apple devices.

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Emilia! Yes, always happy to save people the long journeys where possible... and just got myself some more appropriate wheels to do the work in the back of. :)

Rated 5 out of 5 stars

Brilliant repair and apple supply - great value …

Really friendly and helpful great for repairs of my apple phones over to e last few years. Also provided cables and second hand iPhone 7 recently and they have been great. 100% recommend for in person or ‘over the phone’ support
Excellent value for money.

January 23, 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Mark! Lovely to hear such positive words, particularly from someone so local, and I appreciate all the work you and your family have brought my way. Testament to your feelings about the work I do, I'd like to think! :)

Rated 5 out of 5 stars

Pablo

Pablo, who runs Applecore is the most patient and helpful person. He always gets back to me straight away and talks me through things. He really knows his stuff. I'm useless with computers and so really need someone who can explain things calmly and comprehensively. He has not just fixed various apple devices for me but saved me from many a furious row with my husband.

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Sue, the sideline in marriage guidance counselling will have to wait, but I'm happy to be contributing to people's happiness in every way possible! :D

Rated 5 out of 5 stars

Masters of the trade and very speedy repair

AppleCore were a pleasure to deal with, and very speedy! Superb knowledge and even helped with a bit more by part exchanging my old MacBook Pro! Fantastic company to have so locally, I would highly recommend.

January 23, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Benjamin, the parts always come in handy, especially those that end up in the homes of frontline health workers and underprivileged children... it's also great to have such fantastic client locally, so the feeling is mutual! :)

Rated 5 out of 5 stars

Highly Recommended

Great customer service and top quality repair. I'm really pleased with AppleCore's help with my phone that was in dire straits. And, it's really nice to know that I'm supporting an independent business with an eco ethos!

January 13, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Kate, I hope that the iPhone is all better now, after the original replacement battery had to be replaced? I always hope that when things go wrong I am able to make up for it in a way that leaves clients satisfied... :)

Rated 5 out of 5 stars

Excellent Service

Pablo helped me with my new Mac Book Pro. He displayed excellent client relations skills, was patient, thorough and demonstrated a deep knowledge of the product. I will certainly recommend others to use AppleCore Services and Pablo!

January 10, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

No problem Dinesh! I'm always happy to help, and thanks for the additional donations to Trees For Life! Do let Carmen know that I remain at her 'disposición' if she still needs help- I'm sorry I couldn't help her that Sunday she called, but I have some time tomorrow! :)

Rated 5 out of 5 stars

Brilliant customer service and I'm delighted with my purchase

Pablo offers a fabulously professional, speedy service and I am absolutely delighted with my reconditioned MacBook Pro. He had it delivered and sorted within days. I highly recommend his services.

January 10, 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Hi Helen, this is lovely to hear, thanks for the review! I try to make sure that the reconditioned Macs go out in better condition than people hope for- tricky given the condition I see some of their screens in, but I have my ways... :)

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