Appliance Parts 365 Reviews 

744
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Ordered OEM LG ACV72909503 Shock Absorber Damper. Received ACV72909506 which is completely wrong part. No customer service phone number, no response to email. Company will not allow return even within... See more

Rated 5 out of 5 stars

I got an OEM drain hose for our Maytag washer for a fantastic price, half of other sites. My order came rather quickly, ordered on 08/02/2026 and got it on 08/06/2026. I got emails about my order conf... See more

Rated 3 out of 5 stars

I needed a part for my LG portable AC, They gave me the part number and directed me to Appliance Parts 365. I tried to get in contact with a representative to be sure I ordered the correct part. There... See more

Rated 5 out of 5 stars

Part fit perfectly. Order came quickly and was very well packaged. Watched a how to video and I was able to install it easily by myself. Much better than having to replace the whole microwave and my h... See more

Company details

  1. Appliance Parts Supplier

Written by the company

Great prices on genuine, name brand, appliance repair parts as well as generic appliance parts. We also sell HVAC parts! We have all major brands, including but not limited to Whirlpool, GE, Frigidaire, Haier, Maytag and more!


Contact info

3.7

Average

TrustScore 3.5 out of 5

744 reviews

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3.7

All reviews

(744)

45 reviews in the last 12 months

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Rated 3 out of 5 stars

Damaged lid

Oh I did receive my steamer basket, however the lid was damaged. The rest of the steamer was fine. I would like a replacement lead if possible. Thank you in advance

March 25, 2023
Unprompted review
Rated 1 out of 5 stars

SLOWER THAN SNAILS 🐌

Ordered parts for my kitchen aid. 1 week later I’d not received a tracking number or the parts I ordered. I emailed customer service, no response. I did finally get a notification 2 days later that a shipping label had been created. It was 9 days from order placement to order fulfillment. No where did it specify back order or that it takes a week and a half to fulfill orders. I’d have ordered elsewhere if I’d known it was going to take that long.

March 24, 2023
Unprompted review
Rated 1 out of 5 stars

Felt mislead

I ordered a part they took my money. The part was supposed to be delivered in about 4 days. After the 5th or 6th day ,I called only to be put on hold and then transferred to a voice recording. They did email me back saying they had the part on back order to give them a few days to get more stock. I then tried calling again unsuccessfully after 11 days had passed and put on automated message again. I typed that I need my part in 2 days or my money back. They immediately sent my money back. This business accepts orders when they don't have the part and it was impossible to talk to a person with the number provided. although they refunded my money quickly I would not recommend this business. There practices are shoddy and deceptive in my opinion.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Oven element died in an explosive display so we replaced it. Oven would not heat up. Thanks to the guidance from applianceparts365, we replaced the control panel. The part was easy to find and checkout was simple. Shipping was much quicker than expected. Great prices!

March 11, 2023
Unprompted review
Rated 3 out of 5 stars

Part fit and fixed problem

Part fit and fixed problem. I did not receive any confirmation of order and when we tried to contact to verify that order was placed we got no response. I was pleasantly surprised to receive part on time.

March 13, 2023
Unprompted review
Rated 3 out of 5 stars

i received a part which didn’t fit the…

i received a part which didn’t fit the appliance i had put in the model # and then upon emailing them was told to follow this link and apparently i have to rate them before i return the product? so am confused at this point.

March 17, 2023
Unprompted review

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