Appliance Parts 4 All Com Inc Reviews 

I ordered a part and was concerned that they only accepted paypal. My concern and questions were answered promptly in the online chat They followed up an email once the order was received. They followed up again with an email to let me know the item shipped. The item arrived quickly (couple of days). The item was exactly what I ordered and it was in pristine condition. I wish more people would leave positive reviews here instead of just the awful stuff that may deter prospective customers.

Horrible company! They sent the wrong part (right electronic specs, slightly wrong casing for install) plugged in the wires making sure my fix was on the right track hoping the casing didn’t need a perfect fit to be secured to close everything up. Sent back to them at our cost, they refused refund and won’t send the part without more money to send the right part we should have already received?!?!?!?! Looks like this company makes a habit of being bad for the consumer. Bad reviews, terrible customer service and follow up. Calls and emails were lengthy, mostly unresponsive and sounds as though the company is run out of a chicken warehouse.

I realized I had ordered the wrong part, so like their website recommended, I immediately reached out to cancel my order. I did the “live chat” (where there was no representative at the time), emailed and called the company. When I called, I was told that not to worry it would be cancelled in 30 minutes to an hour because the order wasn’t even showing up in their system yet and they had to look it up by my name. I was told that I would receive an email confirmation with the cancellation . Well two hours later I got an email saying they couldn’t cancel the order and it was in the “shipping process” and I could just refuse the package from ups. When I called about this, I was told I was still going to be charged for both shipping and the restocking fee. This was the same employee who I had talked to earlier and told me my order would be cancelled. I asked to talk to a supervisor or another associate, but they told me they were the only person working. I asked if she could please reach out to the warehouse to stop the order and she kept saying “there is nothing I can do”. Then she kept repeating over and over “I don’t want to have this conversation” and “there is nothing I can do”. She did tell me they would wave the restocking fee if I ordered the correct part from them which I refuse to do considering the horrible customer service i received. After I got off the phone, about an hour later I received an email from ups saying the label was just printed but they weren’t in possession of the package. I then realize I feel like I’ve been lied to. Hours ago I was told the package couldn’t be cancelled because it was in the “shipping process” and I just now get an email saying the label was printed from ups. I sent another email with this information and got a response saying “ The order cannot be canceled anymore, please refuse the package once it arrives.”. This time it is signed by a different name than the employee who I had been communicating with all day. So once again I was lied to because the original employee said she was the only one working and now I’m getting an email from someone else? This should be illegal. Truly horrible customer service.

If I could give them a (0) I would. Ordered a DW rack that cost $110 including $10.99 for shipping. It didn't fit. So I ordered a different part that should fit. Says customer must pay for return shipping. USP wanted to charge $159 because of the size of the box - it only weighed about 10 lbs. I tried to cancel the 2nd order (because I don't want to deal with the company) but they said I couldn't because it had already shipped! They also said I couldn't stop the credit card payment because they had proof of shipment.

Return policy is a scam. Don’t buy from them. I ordered a part for my refrigerator which turned out to be incorrect. I could tell it was wrong by the size of the box. However, the process to return had me take a picture of the part. I never even took it out of the box. After I sent it back ( a $37 UPS charge) I was informed the part was used and my refund was denied. What crooks! Beware!

I would give this company zero stars if possible. I’ve waited almost 3 months for a part that was originally shown to be in stock on their website only for it to be on back order then for it to change once again to discontinued. Terrible communication do not use!

Worst company to deal with. They claim to have parts, but for months calling back to request update on my order and they every time inform that it is coming from the factory in 1 week! Stay away from doing business with them.

I ordered crisper drawers for my GE fridge. I ordered the wrong part by mistake. They were about 1 inch wider than the ones I needed. Therefore, they could not be installed. I paid 50 dollars to send them back in the hopes of a full refund. Since one was taken out of the plastic, they said it was installed and therefore ineligible for return. I went back and forth with customer service and they did not refund my money. Not even for the one that was still in the box. this is a horrible company. DO NOT BUY FROM.

Read the reviews! As of the time of this writing, my part that was ordered in May still hasn’t arrived!

They sent me the wrong replacement parts for my cookstop, even though I provided the correct model and serial numbers. The parts were unused and in their original packaging. I sent then via UPS at my cost as requested. I then received an email that the parts were damaged and my refund denied. This is an absolute LIE. Terrible, crooked company- BEWARE!!!!!!

Absolutely terrible return policy. These guys are a JOKE. Pay the extra few bucks and shop somewhere else.

Ordered 3 parts from their site. About a week after the order, I get an email stating one of the parts were no longer available from the manufacturer. So I told no problem, just the two you do have. After another week I called them and told them I never got an shipped email with tracking number. They said the manufacture was slow on sending them the parts. Their online store states they have the parts that's why I ordered from them I could of went to the manufacturer. Well another week, I get an email stating they were shipped. I checked my online account and they charged me for all three parts. I sent them an email requesting a refund of the part they didn't send, after 4 days no response. I called them Aug 7th and they told me they sent to refund July 31st. So I waited another week, no refund. So again I called and they said they'll investigate. A day later I get a noticed from PayPal of the refund, for the part, not the extra shipping and taxes they charged be for all three items....NEVER AGAIN!!!

Ordered a part, shown as in stock. They never shipped it and don't respond to inquires. Had to get my money back through PayPal. Scammers, should be shut down.

Told me the item would be shipped immediately. It's been over a month and nothing. I can't get Customer Service on the phone, or on the chat. This is a total joke!

Customer Service was very receptive in the beginning. I did not like the way it was a different person each time, but I can live with it. The problem is their return policy is set up for the customer to fail. They have more stipulations on the return then I have ever seen in any company, ever. The list is unachievable thus they will never refund your money. I followed everything to a 'T' but they denied my refund because there was writing on the original box. Yes, the original box. The UPS person had to cross out the original label to add the new return address. Because of this the company denied a refund when everything else was completed per their request.

Well the company did have the part, the representative with whom I spoke was reluctant to even take my order. I would iPad, in a way that will make it less likely to break in the future, and since the replacement part, my second, was liable to break in the same way I wanted to return it. A company that I paid postage, which I was willing to do, but for for sending a label insisted that I not only provide the details of my order, but break the seal on the manufacturers box so that I could provide images of the part, its serial and model number etc, much of which I had provided on their return form and all of which they had.

This is the worst appliance parts supplier I have ever bought from. I own a appliance repair company and bought a few parts from them because the price was slightly lower then my normal supplier but it is not worth it. One part came in fine but most of my parts were back-ordered or was not as advertised right and did not find out till I emailed them. Also they make it hard to return parts. The price is not worth the hassle.

First, the part took 10 days to ship, and only shipped after I had to bring it to their attention. When asked why it didn't ship, you get no response. Second, the part they sent was not the part pictured. I specifically ordered based on the photo. Parts change over time, I get it, but I needed the part in the photo. When brought to their attention they'll do anything but help you. You'll jump through all their hoops to no avail. Bad customer service, bad company - AVOID!

Customer service, priority processing NOPE.

I purchased something with priority processing and fast shipping and 5 days later it is not even with the carrier per the carrier. I can not cancel the order as they say it is out of their hands and with the carrier. Customer service not helpful, nor do they care. They actually x'ed out of the chat with me. I found this same item on amazon, so much for trying to use something other than amazon. Don't do it.

I ordered a part and less than 24 hours had it installed. Very impressed with the price and service.