Reliable Appliance Repair Reviews 

145
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

My mother in law has received numerous phone calls from this company whilst I have been in her house and I have asked them to remove my mother in law details, but still they ring! I have now access... See more

Rated 1 out of 5 stars

My father received notification of a direct debit set up by them which he had no knowledge of. Money to be taken in the name of sparta telecom. Customer service insisted he must have agreed it. Oddly... See more

Rated 1 out of 5 stars

Scammers, I am a caregiver for an elderly gentleman who suffers short term memory loss. Letter arrived this morning from Reliable Appliance Repair. Letter stated that £170 direct debit payment due in... See more

Rated 1 out of 5 stars

Crooks- Set up Direct debit on 89 year old parents bank account. No idea how they managed it. No permission given and no service required or authorised. Clearly Scammers preying on the elderly. Cance... See more

1.5

Bad

TrustScore 1.5 out of 5

145 reviews

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1.5

All reviews

(145)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam: prey on vulnerable people

Please report this company if they scam you. They prey on elderly people by taking there money. They seem to run a business but at the same time scamming vulnerable people. £170 was taken from my elderly mums bank account and a direct debit set up with out her knowledge. Please speak to your bank and report it if this happens to you. Its associated with the company sparta telecom some how, as this is what shows up on the bank statements.

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

Just had a telephone call informing me…

Just had a telephone call informing me i was already covered with the above company and she wanted to renew the warranty on the electrical appliances,
I informed her that i did not have any cover with her company and then she put phone phone down on me
Probably an indication of the company !

February 6, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

This company have obtained dummy bank account details that I gave to a scammer some years ago. They have sent me a confirmation letter and a direct debit guarantee. I expect that they will contact me again when the DD fails.

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

Wouldn't even give this company 1 star

Wouldn't even give this company 1 star! Do not take out a 2 year contract, it is a a con. You only save approx few quid. They recently took £170 off my mum as she was prone to cold callers ringing her, and gullible due to mental health. So she went from £7.99 a month to £170 for 24 months, hardly worth it, especially as she passed away a few days later and this company will not refund ANYTHING! Disgusting.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

Cold call trying to claim I had used…

Cold call trying to claim I had used them before. I had not. Then said can I confirm your date of birth, so I said when you say confirm that means you already know what it is? Yes we do I was told, which is strange as when I gave a fictional date of birth they told me I had got it correct. We did then chat for 20 minutes but as soon as I started asking questions they hung up. They did try very hard to 'confirm' my bank details!!

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

After several phone calls to my 90 year…

After several phone calls to my 90 year old mum who has dementia, they convinced her to give them her bank details to take out a policy to cover a very old tv (which she didn’t need)and then tried to get her to take out cover for a washing machine that she doesn’t have .
She received notification in the post Christmas Eve, thanking her for her interest in their offer and informing her premiums were being taken out on 2nd jan.
I’d avoid this company as they appear to put pressure on the vulnerable

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Scaming b******s...

Scamming b******s...
I am sick to death of these predatory scum that cold call elderly people and sweet talk the vulnerable ones into taking out unnecessary appliance cover on whitegoods that do not need their scummy cover. Even if their phone numbers are registered with the tps it makes no difference..
Avoid this so called company at all costs..

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

Sparta Telecom trading as Reliable…

Sparta Telecom trading as Reliable Appliance Repair cold called and took £169 from…
Sparta Telecom trading as Reliable Appliance Repair cold called and took £169 from my vulnerable mother with dementia over the phone. (mother is registered with the TPS) When I called Sparta they said that a company called Reliable Appliance Repair process their Direct Debits through them and it was nothing to do with them. Avoid. Avoid, Avoid and report if affected by them. Also just last week I took a call for my mother and it was them AGAIN. They introduced themselves as Domestic and General Reliable Appliance. They are despicable.

December 7, 2023
Unprompted review
Rated 1 out of 5 stars

Scam call.

I received several calls from 01704 468126, supposedly from Reliable Appliance Repair of Windsor House, Luton. I spoke firstly to Esther and then Julie. Both had fairly good English but were obviously from the Indian sub-continent. My wife and I are avid watchers of Scambusters on BBC1 so I pretty much knew this was going to be about getting all my details. So, made myself years younger with a new date of birth and a fake bank sort code and account number. Kept them on the go for about 20 minutes and finally got bored. Julie was not happy and hung up the call. I'm no spring chicken and I accept that some of the 'victims' mentioned here have health issues. Please try and get your elderly relatives to ignore any of these types of call to save any heartache and financial loss in the future. These people are the lowest of the low and I'm sure that we all have our own opinion on how we would like to deal with them.

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

Same scam, different address

The telephone number quoted in previous reviews is now being used for a Warren Bruce Court address in Manchester. They are also using Interbacs to collect their payments. I have intercepted a payment from my mum’s account and managed to get it recalled, also informed Interbacs. Same scam, different address. They are also very persistent, I cancelled one direct debit after they successfully scammed my mum last year, only to find they reinstated the direct debit this year without authority.

November 21, 2023
Unprompted review
Rated 1 out of 5 stars

Total fraud

Total fraud, this company has clearly got hold of peoples bank details off the dark web and is fraudulently setting up bogus insurance cover by the feedback here and recent experience of someone i know… i will be raising with Action fraud, bbc watchdog and the police…. The company details show one director a SINGH, Malti located in Luton and the 2nd company listed with very similar names…. Suggest others raise cases to stop this criminal and get them banned from being a director!!!!!!

November 18, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers - AVOID!

My father in law was scammed into taking out a policy with this company, his washing machine is years old and we live in a remote Scottish island which is NOT covered by this company anyway. We managed to cancel the account and recover most of the money, but over a year later he received a letter the day after a direct debit of £170 was taken out. We were promised a refund but this has still not happened. Absolute scammers praying on old people, an absolute disgrace. We are taking this further and reporting the company for fraud.

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

Dont trust

Same as other reviews. Scam. My Mother received a letter to say they had set up a DD for one year they had her bank details I dont know how. The letter did not indicate what appliances were to be covered in the so called plan The letter said the payment would show as Sparta Telecom. I called them to ask what was going on they said they would cancel. I also called the bank. I checked a few days letter and they hadnt cancelled thr DD The bank said they would get the money back and they did . I dont know how these people live with themselves

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Complete scam - conned my elderly husband,

Same as all the other reviews. A guy called James Walker called me and his name was an immediate red flag as he was clearly not from Scotland. That aside, I've checked too and their head office appears to be a grotty garage block in Luton. They managed to persuade my confused 80 year old husband to renew what he believed were our various warranties. Now they are asking me for £190 and they'll drop that to £120 if I sign up. I asked them for the voice recording of their conversation with my husband so lets see what happens. Utter scam and con and guy got quite nasty when i questioned him. What a cheek. Warn your relatives and friends about this lot.

October 28, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Had phone call last week to say my extended warranty was due to runout in 2 years time, but I could cancel now for a one off payment of £70 instead of £120. I have even received a confirmation letter. They had my bank details already. I have never signed for an extended warranty on anything in my life. Looking on Google maps and Google earth the address of 9-15 Adelaide Street, Luton is a block of flats. The other strange thing the payment was going to a company called Sparta Telecom also in Luton.

October 25, 2023
Unprompted review
Rated 3 out of 5 stars

Incoming number 08007789104 & name used by thieves…

The phone number 08007789104 & name Reliable Repairs is given by thieves possibly abroad who cold-call people in the UK to rob them, probably by setting up unneeded direct debits (I have had a call, Google search the number). The incoming call displayed as from 01697325809, probably faked. A key feature of these calls (I've had several) is an attempt to find the victim's true age (not "the fictitious date I've given the bank for security checks"), presumably to identify old people likely to be easily deceived. I don't know if the call is really from Reliable Repairs, a UK company that exists and might be legitimate or not. Ignore the 3 stars, I had to choose something.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Targets the old and vulnerable!

Targets the old and vulnerable!

This company persuaded my elderly mother (almost blind and beginning to get forfgetful) to give bank details to cover an appliance - not even sure what! They've set up a DD for an extortionate amont. Will be taking further action if they don't cancel this after the phone call I am about to make!

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM
Found a letter with a new DD set up for my dad's TV.
An 'OFFER' !! 5.99 every month!! How many of these are they doing. He doesn't need this cover and was duped by a very clever company of fraudsters!!! Preying on the elderly and those with dementia. SICKENS ME.

October 2, 2023
Unprompted review

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