After my washing machine crapped itself, I just wanted to sort out a new one asap. Appliances online made this possible. Happy I stumbled across your website, as I had a new one delivered & installed... See more
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Company details
Written by the company
Australia's most awesome appliance retailer.
Contact info
20A Danks Street, 2017, WATERLOO, Australia
- 1300000500
- support@appliancesonline.com.au
- appliancesonline.com.au
Asks customers to review
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Replied to 97% of negative reviews
Typically replies within 24 hours
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We have been buying applisnces from…
We have been buying applisnces from appliance online for many many years. They have alwsys bern the bext pruce and fantastic custoner .one dau pur washing machine packed up we had a new one delivered and installed the next day. And they took the old one away. Fantastic.
Great product range and pricing
Great product range and pricing. Delivery, removal of old fridge/freezer (including packaging) and installation of new appliance was faultless. Highly recommended!
Appliances online is simply Amazing!
I only buy from Appliances online because of the customer service and the unbeatable prices.the delivery people are amazing and efficient!keep up the good work!
Freaking love these guys
Freaking love these guys. Great products, amazing prices and the best delivery service on offer.
Seamless service from the internet site…
Seamless service from the internet site to speaking with the service consultant, placing the order, being kept updated on the prompt delivery and the great delivery team. I have already recommended this company to both family and work colleagues
Well done you certainly deliver what you promise 💯
Aleays happy with competitive pricing…
Aleays happy with competitive pricing and speed of delivery.
The delivery guys are always great…
The delivery guys are always great which is important to us as we have a difficult site to access. Love the take away the old appliance and installation service provided
Wonderful customer service.
Wonderful customer service.
They went above and beyond when I made an ordering mistake. Rectified it and had a new machine at my home the very next day. Honestly, you never get service like that anymore. I highly recommend.
Ordered a clothes dryer
Ordered a clothes dryer. Had to wait a month for delivery. They called me the day before to say there's no stock. Since they haven't been able to get any stock for ages, they're still selling it even though they can't get stock. So they can't say when it's coming, they offered me another brand of the exact dryer, but not deliver it until later. You think in 4 weeks they'd be able to know if they have got anything in stock, if they ever had or were ever able to get what they were selling.
They're still selling it even though they said they don't know if they'll ever be able to get any, so I've got a 1 choice, to take the other product.
This is disappointing.
It's winter in raining.
Are you allowed to sell things that you don't have?

Reply from Appliances Online Australia
Great service
Great service. Delivery drivers friendly efficient and helpful
Highly Recommend!
I’ve bought multiple times now from Appliances Online as the range, service and delivery is outstanding! They always have what I’m looking for at great prices and offer the free removal service! Highly recommend!!
The delivery team did an excellent job…
The delivery team did an excellent job of removing my old fridge and replacing it with the new one I bought. They were very professional and provided great service.
Great delivery experience
Great delivery experience. I always get anxiety with larger deliveries from other vendors, but its always smooth and stress-free here.
10/10
10/10! Cheapest, and professional delivery team! They even took away all cardboards and rubbish for free! Definitely will purchase here again
Anti-consumer
One thing that bugs me is the offering for sale of products that are not in stock. Having paid I was told to wait a month for the product or to wait a few days for a refund when I cancelled the order. Here's an idea. Why dont you ship your products and then wait a month for payment? Don't make excuses. Don't take money for products you don't have in stock.

Reply from Appliances Online Australia
Great products value and delivery
Advice and purchase of dishwasher
The service this company provides from the first contact right through to delivery. Installation and removal is amazing. You could not fault the whole procedure
And to top it off they price match if they're not already cheaper.
A no brainer
This is the third or fourth time I’ve purchased from appliances online over the years. On each occasion the ordering and delivery process was seamless. Added bonus no delivery charges and collection of old appliances is an outstanding feature. Why anyone would go elsewhere is beyond me.
Driver never arrived and sent a message…
Driver never arrived and sent a message delivery failed. Shittiest experience. Donot understand customer's problem.

Reply from Appliances Online Australia
Super prompt delivery!
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