Approved Cars Reviews 

89
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Highly recommended. Probably one of the easiest and relaxed buying a replacement car I have had. Very professional attitude to getting my deal quickly set up. Everything went as promised. Very happ... See more

Rated 5 out of 5 stars

Highly recommend Approved Cars for a friendly, efficient, professional service. No sales pressure, an easy, stress-free way to buy your next car. Thank you Peter for a hassle-free purchase. Loving m... See more

Rated 1 out of 5 stars

Called offering me a price for my TT advertised in AutoTrader, agreed said they would put £250 in my account, give bank details, agreed collect next Tuesday, then......nothing. Won't answer my cal... See more

Rated 5 out of 5 stars

Our third purchase from this Company , the level of professionalism is really refreshing . James looked after us from start to finish nothing was too much trouble , thanks James ,great car , great pr... See more

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Company details

  1. Motor Vehicle Dealer

Written by the company

Used cars for sale in Tonbridge & Kent: Approved Cars Ltd: Competitive finance deals, part exchanges welcome, MOT/Servicing Book Now!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

89 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(89)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service from Approved Cars

First class service from Approved Cars. Peter was professional and friendly from the first enquiry to driving away. The car was immaculate on collection, complete with a fresh MOT. Felt very confident buying from Approved Cars and wouldn't hesitate to do so again.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

I’ll be honest…

I’ll be honest…
After seeing the reviews I was a little hesitant when my partner reserved a van here but we couldn’t have had a better experience. The van is immaculate, the staff were super friendly and interpersonal and the entire process was smooth. Couldn’t recommend them enough! Thanks Peter!

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

Went to Approved used for a van

Went to Approved used for a van, lui and Peter Price dealt with the whole process both of them honestly were really good. Allowed me extra time to come down and view it as I couldn’t get there for a few weeks due to work. The guys were not pushy at all unlike other salesmen. The van was in great condition as described.I would recommend this company and certainly use them again.

November 25, 2023
Unprompted review
Rated 1 out of 5 stars

Appalling company…don’t go near them

A good friend of mine bought a 2016 Nissan Juke.. the car of her dreams.. it’s ended up as a complete nightmare!!!!. Approved Cars and Blue Motor Finance will not present pre-sale reports on the car’s condition prior to my friends purchase… and worse still deny that the car was returned by my friend after the engine light illuminated days after its purchase that they ‘dealt with’ but now say the car was never returned…This car has serious mechanical issues that have we believe were there pre-sale … SHOCKING !!

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Have just brought Approved cars Ltd a car from this…

Have just brought a car from this garage Approved cars Ltd in east Peckham. Very helpful and took me through all the process. Peter was very helpful and very professional. Got my v5 with the car and all paperwork. Overall could not be more happier with the service and my new car.
Teresa

November 12, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t speak too highly of Approved Van…

Can’t speak too highly of Approved Van Centre in East Peckham. Popped down to view a few vans which wasn’t the right ones for me BUT Peter & Lui said they will get the right van I needed within a couple of weeks. I left a small deposit and within a week it was there all serviced/MOT’d & looking great. They also arranged all my finance as well which was so simple & easy.
10/10 would recommend any one looking for a van to give them a visit.

October 9, 2023
Unprompted review
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Reply from Approved Cars

Thank you for your purchase! ( Approved Cars Team )

Rated 5 out of 5 stars

Smoothest car buying experience

Smoothest car buying experience. Have never bought a vehicle before with such an easy and stress-free manner, they communicated with me keeping me on the same page and making sure i was aware of the next steps as this was my first time buying from this dealer, and a week after test driving, the car was ready to be collected. Couldn’t be happier with my new Beetle

September 14, 2023
Unprompted review
Approved Cars logo

Reply from Approved Cars

Thank you for your purchase! ( Approved Cars Team )

Rated 5 out of 5 stars

Great experience

Brought new van off approved cars & finance at East Peckham & had great experience & trouble free , after reading reviews i was cautious but Lui looked after us fantastic & so pleased with new custom & was great value compared to other dealers prices.

September 1, 2023
Unprompted review
Approved Cars logo

Reply from Approved Cars

Thank you for your purchase! ( Approved Cars Team )

Rated 1 out of 5 stars

AVOID THIS DEALER, BOGUS OFFERS

Called offering me a price for my TT advertised in AutoTrader, agreed said they would put £250 in my account, give bank details, agreed collect next Tuesday, then......nothing. Won't answer my calls, nor text messages, no money in bank. Absolute waste of time, do not trust, like multiple other reviews, lucky I'm only selling, so lost nothing unlike others buying with multiple issues. AVOID THIS DEALER!!!

Would you believe it, posted a negative review here and on Google Reviews and got a message and a call in under 5 minutes. Hilarious 😂!!!!

It gets better....they just accused me that my immaculate fully documented TT is a Cat N....😂😂😂!!!!

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

STAY AWAY CROOKS

Terrible service purchased a car, no recoept cash on delivery clearly had a moody mot as many faults as soon as I called to complain they never answered the phone again now in touch with trading standards and inland revenue they also trade inder midland motors do not mistake them fir another midland motors that are reputable cannot say clearly enough STAY AWAY FROM THESE CROOKS THEY WILL TAKE YOUR MONEY AND GIVE YOU AN UNSAFE PIECE OF JUNK STAY AWAY

March 23, 2023
Unprompted review
Rated 1 out of 5 stars

AWFUL service

AWFUL service, Keep Away At All Costs!
Worst experience possible.
Paid for a £250 holding deposit on a Ford Transit van while waiting for a full service history which, "allegedly", wasn't available to them at the time. Was promised that the money would have been either used towards the sale or returned should the sale not go through.
Waited and chased for the service history that never came and decided not to go ahead. Asked for a refund of the £250 holding deposit and was played around for weeks i.e. send us an email, need to speak to head office, call back as the person who deals with this is not available and all sorts of other excuses.
Finally being told, after over a month of back and forth, that the van had been sold and that I was not due any money back!
NEVER told at any point that this would have been the case despite having so many conversations and phone calls with the garage.

KEEP AWAY, give your hard earned money to someone more professional and honest.
Complete scam.

June 13, 2023
Unprompted review
Rated 2 out of 5 stars

I wish I’d paid attention to the…

I wish I’d paid attention to the reviews.
Although I’m actually very happy with the car, sadly I’ve experienced what many of the other reviews detailed.
I was told by 3 different members of staff that they 100% had the V5 in the office, this turned out to be untrue, either a lie or mistake I can’t be sure but Peter seemed surprised when I suggested I had lost faith in them after being told that. I suspect this company is regularly selling cars when they don’t have the V5 in their possession as it’s a common theme here. They also said they would send me the vehicle’s parcel shelf and second key if they turn up, I won’t hold my breath.

April 14, 2023
Unprompted review
Rated 1 out of 5 stars

Go Elsewhere

I bought a car earlier this year I had agreed prior to purchase that certain work was done including the headlights that were misting up. I collected the car and within a few days I noticed the lights misting up. I have reached out several times and have been promised calls back and non have been honoured.

Customer service clearly isn’t a priority I would steer clear if I was you and buy a car from elsewhere as if you have an issue they won’t respond.

March 24, 2023
Unprompted review
Rated 1 out of 5 stars

Service history incorrect and fraudulent

During the purchase of my Ford ranger I was promised it had full service history although the paperwork wasn’t in the garage. The salesman promised he would email though the documents but I never received. I have now called and emailed several times, being promised each time that’ll they will send the service history through.
I have now given up. Avoid.
I can only assume I was lied to and in fact there is no service history.

October 1, 2022
Unprompted review
Rated 1 out of 5 stars

2 months and still no V5 terrible service

Never ever seen a company quite like this one. Continued lies from Geoff and Tony . No v5 in 10 weeks and no spare key posted as they promised us 2 months ago... 1st Geoff said hes done our log book online then 2 weeks later turns out he said he done it by post and today after contacting DVLA myself iv been told absolutely no application has still been made by the dealership. We have been back and forth for 8 weeks trying to get our legal documents and we have been fed lies after lies. Anyone who cares about having legal documentation with there vehicle then AVOID THIS COMPANY AT ALL COSTS!

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

So we were looking for a car and…

So we were looking for a car and decided to go with Peter from approved cars. We discussed over the phone and email about the details of the car I wanted and to part exchange my current car. I’d never seen the car before as we live 2 and a half hours away and when we got there everything was sorted out, the car was ready to drive away and all I had to do was dot the i’s and cross the T’s. Great service would recommend to anyone.

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

100% Trustworthy

I have just bought a secondhand Ford Transit Custom van from ‘Approved Cars Limited’ via Distant Selling as I live in Manchester.

I dealt with Geoff Brownlee, Sales Executive, and it was a doddle.

He gave me a virtual guided tour of the vehicle and pointed out all that I needed to be aware of and he made the sale so easy.

He kept me informed throughout the sale and never once did I feel, because I hadn’t seen the vehicle in Kent, that I would not be getting what I paid for.

He arranged transportation and the drivers were brilliant.

At the beginning I was a little nervous because I was handed over a large amount of money for a van that I hadn’t seen for myself but I can guarantee that they were fair, honest, reliable AND my van is exactly what I had wished for and I bought it, sitting at home, and it arrived safe and sound on the day that they promised.

10/10,

What a fantastic experience and I would definitely recommend this company.

Thank you so much Geoff

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience

Purchased a car today from Approved Cars and the whole process was seamless from beginning to end. Peter was so professional and went out of his way to ensure everything was exactly what we asked for, even down to changing the colour of our wheels. After previous experiences with other garages, Peter has restored our faith and we would not hesitate to recommend him.

December 2, 2021
Unprompted review

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