Apricot Clothing  Reviews 424

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting the fantastic colors, beautiful fit, and overall quality of the clothing. Many people appreciate that the items are true to size and exactly as pictured, often exceeding expectations. However, some customers experienced issues with delivery, including delayed shipments, packages sent to the wrong address, or a lack of tracking information. A few other people also felt that the quality of certain items was poor, mentioning issues like shrinking after washing, thin fabric, or crooked stitching. Additionally, some reviewers were not happy with the return policy, particularly having to pay for returns or finding the process inconvenient.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the quality, fit, and appearance of items... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise prompt and... See more

Quality

Customers generally express satisfaction with the quality of products, often highlighting good value for... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, such as... See more

Return policy

People report ambiguous experiences with the return policy. While some customers found the return procedure... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the jumper I purchased , the colours were fantastic and it fitted well. I have had comments about the jumper and people admiring it. I wish I had got a size smaller but that is my fault . I have... See more

Rated 5 out of 5 stars

Apricot makes lovely clothes that fit beautifully and they are always delivered quickly. Also, you can return clothing for free and I have - on many occasions - received a refund within a couple of da... See more

Rated 5 out of 5 stars

Lovely helpful staff with a smile...other retail shops need to take a look at what customer service really is! Item ordered in store and delivered within 3 days..dress fitted perfect and cannot wa... See more

Rated 5 out of 5 stars

Everything went great, as always. It does take a while to arrive in Germany with regular delivery, due to the Christmas Holidays it took around 12 days, but it's ok. The dress is beautiful and fits gr... See more


Company details

  1. Women's Clothing Store

Written by the company

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.com


Contact info

4.0

Great

TrustScore 4 out of 5

424 reviews

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Rated 1 out of 5 stars

Has not arrived

Has not arrived. It is taking far too long.

March 27, 2026
Apricot Clothing  logo

Reply from Apricot Clothing

Hi Sandra,

Thank you for your review.

We are sorry to hear that your order delivery was delayed.

After carefully looking into this for you and following up with the courier, we can confirm that your order has now been delivered to you on 15/04/26 at 12:08.

We will continue to follow up with the courier to avoid similar occurrence in future.

We apologies for any inconvenience caused.

Kind regards,
Jeff

Rated 1 out of 5 stars

The dress I received was the wrong…

The dress I received was the wrong size. I will be sending it back. I ordered an 18 they sent a 16.

March 21, 2026
Apricot Clothing  logo

Reply from Apricot Clothing

Hi Kathryn,

Thank you for your feedback.

We’re sorry for any confusion caused with your order.

Having looked into this, we can see that a size 16 was selected at the time of purchase, which is why this is the size you received.

I can see that a member of our team has now reached out to you with the full details of your order to clarify this.

Of course, you’re more than welcome to return the item for a full refund, and we have also provided details on how to return your order free of charge.

Also, ss a gesture of goodwill, we’ve included a 15% discount code along with free delivery should you wish to reorder the item in your preferred size.

We sincerely apologise for any inconvenience caused.

Kind regards,
Jeff

Rated 1 out of 5 stars

I haven’t receved my package.

I haven’t receved my package.
I contacted custemer service but no answer yet.

February 6, 2026
Apricot Clothing  logo

Reply from Apricot Clothing

Hi Ioana,

Thank you for your review.

We understand your concern regarding your order.

However, we can see that a member of our team replied to your email on 23/02/26 at 10:55am, confirming that your order was successfully delivered to your address. We also provided proof of delivery from your local courier at that time.

As we did not receive a response following this update. If you still have not received your order, please feel free to reply to the previous email and a member of our team will continue to look into this for you.

We’re here to help and will do our best to resolve this as quickly as possible.

Kind regards,
Jeff

Rated 1 out of 5 stars

The dress was nothing like it appeared…

The dress was nothing like it appeared in the picture. I returned it.

February 5, 2026
Apricot Clothing  logo

Reply from Apricot Clothing

Hi Jeanette,

Thank you for your review.

We're sorry to hear that the dress was not as expected and did not match the images shown online. We understand how disappointing that can be.

I can confirm that a member of our team has been in touch and that your order has now been fully refunded. We have also now refunded your shipping costs.

Your feedback has been shared with the appropriate team to review the product listing and help prevent similar issues in the future.

We truly value your comments, as they help us improve and serve you better moving.

Kind regards,
Jeff

Rated 5 out of 5 stars

Highly Recommended.

Very nice dress which fits well, was out of stock but received an email to say when it was available again. Price was reduced and fits well, quick delivery. First time shopping at Apricot, highly recommended.

February 5, 2026
Rated 5 out of 5 stars

Beautiful clothes, fast delivery and speedy refunds

Apricot makes lovely clothes that fit beautifully and they are always delivered quickly. Also, you can return clothing for free and I have - on many occasions - received a refund within a couple of days (rather than around 10 days like most other companies offer).

February 5, 2026
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