Apricot Clothing U.K. Reviews 18,846

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, accurate sizing, and appealing styles. Many consumers highlight the quick and efficient delivery service, often noting that orders arrived sooner than expected. The overall ordering process is frequently described as smooth and straightforward, contributing to a positive shopping experience. However, some people were dissatisfied with the return policy, finding the procedure for returning items to be difficult or slow, especially concerning refund processing times. Additionally, a few customers experienced significant delays or issues with delivery, with some orders not arriving at all or being delivered incorrectly.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising the good quality, accurate sizing,... See more

Quality

Consumers find quality to be positive, with many praising items for being exactly as described, well-made,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

People report positive experiences with order. Many customers found the ordering process straightforward and... See more

Return policy

Users describe ambiguous interactions with the return policy. Many customers found the return process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The order arrived quickly and well packaged. The items were as expected and of good quality. I have found previous purchases from Apricot, bought in store, to wear well and be good value for money.... See more

Rated 5 out of 5 stars

Lots of lovely clothes to choose from. My order arrived more quickly than anticipated. The items I ordered looked and felt good quality but unfortunately they didn’t suit me. I was able to return the... See more

Rated 5 out of 5 stars

My experience was good , jeans were of good quality and value . Unfortunately had to return as we’re too big

Rated 5 out of 5 stars

First time using Apricot ,found easy and returns easy as unfortunately i had to return a item as it was too small or I am too large.


Company details

  1. Women's Clothing Store

Written by the company

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.co.uk.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 5 out of 5 stars

Beautiful clothes from Apricot

Apricot site easy to navigate and the ordering process was easy aswell. Dress was dispatched promptly and received within a couple of days.
The dress I ordered was gorgeous, fit well and good quality. I liked it so much I ordered a 2nd one in a different colour. Can't wait to wear them on my holiday

April 21, 2026
Rated 3 out of 5 stars

Ordering was fine but I didn’t receive…

Ordering was fine but I didn’t receive any confirmation as to the order going through or not, I cheques my bank a/c & the money was taken , it was only when I emailed customer services that I got a message, it took a week before I could collect it.
Not good service.

April 20, 2026
Rated 1 out of 5 stars

Not received my order

I placed a order for three items 22nd of April and still not heard about my order. I messaged customer services but still nothing, not even a reply.
I ordered a present for my daughter’s birthday. Now i need to spend more money.
How do i get my order or even my money back or even any communication.
The only thing I'm receiving at the moment is emails about buy more stuff

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Parcel delivered on time and love the top . The assistant in the shop at Meadowhall was fantastic and ordered it on line for me.

April 20, 2026
Rated 5 out of 5 stars

Fabulous dresses !

First time ordering from Apricot and I can honestly say that I will be ordering more ! Website easy to use the 3 dresses I bought was absolutely gorgeous, the price was excellent and delivery fast!

April 19, 2026
Rated 5 out of 5 stars

Received on time

Received on time. Very beautiful dress and fabric. True to size. Staff at store were very helpful to look up my size availability at other stores.

April 8, 2026
Rated 5 out of 5 stars

Excellent service

Helpful staff in store to confirm online can be ordered which they completed there and then in store - prompt delivery and emails to confirm tracking of order

April 18, 2026

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