Apricot Clothing U.K. Reviews 

19,918
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,949 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and design of the clothing, noting that garments are beautifully made, comfortable, and fit nicely. People frequently mention that orders arrive quickly and securely, making the overall online shopping experience extremely straightforward and pleasant. However, some reviewers were not happy with delivery delays, noting that parcels took weeks to arrive or went missing without proper customer support communication. A few other people also felt that sizing could be quite inconsistent, or mentioned receiving items with minor damages or quality flaws that required returns.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and flattering... See more

Quality

Customers report a high level of satisfaction regarding the quality of the clothing, praising well-made... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrival times and quick... See more

Order

Users describe ambiguous interactions with order, highlighting a mix of very positive and disappointing... See more

Return policy

Reviewers express mixed opinions about the return policy and process. Many customers report that returns are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the dress! Second version in a new print. The one disappointing thing about the buying experience was the website only allows you to use one promotional code. Therefore, I had to decide if I used... See more

Rated 5 out of 5 stars

Lovely clothing at very reasonable prices...excellent quality. Bought two beautiful dresses Something very different to the high street stores Very quick delivery ,came even sooner than delivery d... See more

Rated 5 out of 5 stars

Shopping with Apricot is very straightforward and because the garments follow similar styles/fit, I know I can order something and it'll be perfect first time. The shapes of the dresses are ideal for... See more

Rated 5 out of 5 stars

Extremely good service on my order. Great website, easy to order, and arrived as promised with communication via e mail at each step. Items were good so no need to return.


Company details

  1. Women's Clothing Store

Written by the company

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.co.uk.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.4

All reviews

(19,918)

2,869 reviews in the last 12 months

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Rated 1 out of 5 stars

It's been 2 weeks and still no delivery, emails ignored

Made an order for over £200 nearly 2 weeks ago and it hasn't arrived. Contacted the store 5 days ago highlighting that it had been over a week since the tracking had updated and evri confirmed missing. I've still not had my order, a refund or anyone even contact me back. I've sent two emails. They say they get back within 2 working days. It's been 5 working days since my first email. Very disappointing.

September 11, 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi,

We’re really sorry for the delay and for the lack of communication.

We can see that our Customer Service team has now responded to you and is looking into this for you. We apologise again for the inconvenience and frustration caused.

Kind regards,
Joss

Rated 5 out of 5 stars

Great experience

This was my first direct order with Apricot. I had seen one of the items for sale elsewhere but they didn’t have my size. Apricot full-filled my needs. I found the item easily, placed the order (found more items to order too) and had the delivery within just a few days.
The clothes are good quality and sizes are as described. I kept everything I ordered.
Great service and better than my expectations.
Thank you Apricot

August 31, 2026
Rated 5 out of 5 stars

Lovely clothing at very reasonable…

Lovely clothing at very reasonable prices...excellent quality.
Bought two beautiful dresses
Something very different to the high street stores
Very quick delivery ,came even sooner than delivery date.
Will definately be continuing to buy from Apricot

September 3, 2026
Unprompted review
Rated 4 out of 5 stars

Love the dress

Love the dress! Second version in a new print. The one disappointing thing about the buying experience was the website only allows you to use one promotional code. Therefore, I had to decide if I used free shipping or welcome code, rather than being able to take advantage of both.

August 31, 2026
Rated 5 out of 5 stars

Happy customer

I'm very happy, I tried to get these trousers last year but they sold out. Fast delivery. I'm one very happy customer - thank you Apricot!

August 23, 2026
Rated 1 out of 5 stars

Still waiting for delivery had…

Still waiting for delivery had confirmation it was at dispatch depot on the 31st of aug it is now the 9th of September and still not been delivered. I really feel you should get a different delivery company as this is ridiculous. No problem with you dispatching it from your warehouse as you did so the next day but delivery is very Poor

August 28, 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi,

We’re really sorry to hear about the delay with your delivery, and we completely understand your frustration.

Please email us at cs@apricotonline.co.uk with your order details so our Customer Service team can investigate this further for you.

We apologise again for the inconvenience and appreciate your feedback regarding the delivery service.

Kind regards,
Joss

Rated 1 out of 5 stars

I still haven't received my parcel as…

I still haven't received my parcel as Royal Mail won't deliver as I was not there on Friday 4th and I redirected to one of my neighbours for Monday 7th and they still tried mine. I am going away at the weekend and need this order and it's not likely to come with me now

August 29, 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi,

We’re really sorry to hear about the issues you’ve had with your delivery.

Please email us at cs@apricotonline.co.uk with your order details, and our Customer Service team will be happy to investigate this further for you.

We apologise for the inconvenience caused and hope we can get this resolved for you as quickly as possible.

Kind regards,
Joss

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