So we had issues. We started off from cows&gate, through cows&gate comfort and ended up switch to aptamil comfort. Going through cows &gate and c&g comfort baby got constipated, we went from mid... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pls am concerned about the conformation going on about Aptamil 1from birth… doe my date exp is 05-02-2027 . So I don’t know if it’s safe or not
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My baby has been on Aptamil Advanced stage 1 from birth and today I had some questions regarding switching up to the next stage as I prepare to introduce my baby to solids. I chatted with Leanne who k... See more
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My baby was given the anti reflux formula from the doctors and I had some questions and concerns regarding how to prepare the formula and the safety and Blanka was very helpful and knowledgeable. I fe... See more
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Company details
Written by the company
💙Baby feeding experts 💙50 Years of breastmilk research 💙UK's Number 1 Follow On Milk 💙Free, personalised support from experts 7 days a week
Contact info
United Kingdom
- 0800 996 1000
- aptaclub.co.uk
4.4
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptamil UK
Good evening Ryan,
Thank you for finding the time to write this lovely review, we know how busy life with little ones can be, so we really appreciate it!
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Victoria from the Aptamil UK team.
struggles …
good but too expensive for my broke single self !! £15 and don’t even fill it to the top
October 12, 2024
Unprompted review
Reply from Aptamil UK
Hello Isabella,
We're sorry to hear this. Please do contact the careline and we will be able to investigate this for you.
Best wishes, Aptamil UK
I've used Aptamil in powder form as…
I've used Aptamil in powder form as well as the ready mix ones and they're really good, very convenient whether used for combination feed or just as formula
October 8, 2024
Unprompted review
Reply from Aptamil UK
Hello Krithi,
Thank you for taking the time to leave us this kind review. We really do appreciate it.
Best wishes, Joanna from Aptamil UK
Product is very good
October 7, 2024
Reply from Aptamil UK
Thank you for finding the time to write this lovely review, we know how busy life with little ones can be, so we really appreciate it!
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Chloe from the Aptamil UK team.
Couldnt login back to the account very…
Couldnt login back to the account very disappointed and no free samples !!!
October 7, 2024
Reply from Aptamil UK
Good afternoon, We’re really sorry to receive your review and we’d be happy to assist you accessing your account. You can contact us directly via one of the following methods https://www.aptaclub.co.uk/contact-aptaclub.html
This is the best Milk that ever come my…
This is the best Milk that ever came my way, my twin boys are so healthy and I can’t ask for nothing more.
October 3, 2024
Unprompted review
Reply from Aptamil UK
Hi Ifeoma,
Thank you for taking the time to leave this lovely review, we are so pleased to hear your little ones are thriving on our milk.
Kind wishes, Alice from the Aptamil team.
Absolutely amazing product for good…
Absolutely amazing product for good value
October 3, 2024
Unprompted review
Reply from Aptamil UK
Good morning James,
Thank you for your positive review, it really does mean a lot to us.
Kind wishes, Alice from the Aptamil team.
Aptamil comfort is amazing
We were recently advised to use aptamil comfort by a doctor as my son was not pooping for days. Helped him almost instantly.relieved a lot of stress as it was causing him so much discomfort before.
September 24, 2024
Unprompted review
Reply from Aptamil UK
Good afternoon Lily. Thanks for leaving this lovely 5* review! I'm happy to hear that this has helped. It's never nice to see your little one unsettled.
Please don't hesitate to contact us on our social channels, we're here from 10am until 10pm, during the week and 10am until 4pm at the weekend.
Kind wishes, Robyn from the Aptamil UK team.
Very good information
Am getting almost all the information about the products I have been looking for.
September 30, 2024
Reply from Aptamil UK
Good afternoon,
Thank you so much for taking the time to leave this kind review. It's great to hear that you received the advice you needed, it's our pleasure to help you.
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Lucy from the Aptamil UK team.
Putting my baby at risk - Criminal!
Hello, i have been using Aptamil for my baby along with breast milk since birth, and we have not noticed any issues so far. This time however the batch of baby milk we bought from asda was criminally unacceptable quality. My baby has been unwell. Please find the pictures attached. We have stopped feeding her any milk from this batch now. We are deeply frustrated and sorry that we fed our baby with this unsafe product, as we trusted the brand aptamil!
September 25, 2024
Unprompted review
Reply from Aptamil UK
Hello George.
We are very sorry to hear of your disappointment. Please do send us a direct message on Facebook or Instagram and we will escalate this matter for you.
Many thanks,
Antonia.
i would love to use this for my baby
September 22, 2024
Reply from Aptamil UK
Please do get in touch with us if you have questions regarding any of our products as we will be happy to help in any way we can. We are available 10am - 10pm 7 days a week. Best wishes, Gemma from the Aptamil UK team.
For Us is the Best
Just whant to thank you for the good quality and nutrition of the milk. For the first couple of months I was mixed feeding then just lost my milk and discovered Hungry baby Aptamil formula and it was a game changer! He eat well he sleeps well and we even both the porridge and rice and he loves them! So cheers to Aptamil! For us is the best! Recommend 100%
September 21, 2024
Unprompted review
Reply from Aptamil UK
Good afternoon Klara. Thank you so much for leaving such a wonderful 5* review.
Game changer? Wow, that's amazing. Cheers to you too!
Enjoy the rest of your weekend.
Best wishes, Robyn from the Aptamil UK team.
Invaluable advice
Speedy and helpful response to my enquiry about a comparable milk product to buy whilst we were in France. Thank you
September 16, 2024
Unprompted review
Reply from Aptamil UK
Good evening Sam,
Thank you for taking the time to leave this wonderful review, we're so pleased we could assist with the information you required.
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Chloe from the Aptamil UK team.
Reply from Aptamil UK
Good evening Eman,
Thank you for finding the time to write this lovely review, your feedback is so valuable to us.
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Lucy from the Aptamil UK team.
Staff were lovely at the Baby show in…
Staff were lovely at the Baby show in Manchester 6/9 :)
September 6, 2024
Unprompted review
Reply from Aptamil UK
Good evening Jess.
Thank you so much for visiting us today, it was lovely to meet you. If we can be of any help in the future, please do let us know!
Best wishes, Chloe from the Aptamil UK Team.
Really reassuring service
I just find the WhatsApp chat service so helpful and invaluable. Always so friendly and reassuring. I just love it and would recommend to others. Today we found out one of th twins might be lactose intolerant and I’ve received advice from the chat service. Thanks Aptimil.
September 5, 2024
Unprompted review
Reply from Aptamil UK
Thank you so much for taking the time to leave this kind review. It's great to hear that you received the advice you needed, it's our pleasure to help you.
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Victoria from the Aptamil UK team.
Very helpful and knowledgeable
Very helpful and knowledgeable. Answered my question quickly and offered advice. Thank you very much.
September 5, 2024
Unprompted review
Reply from Aptamil UK
Good evening Lucy, Thank you so much for taking the time to leave this kind review. It's great to hear that you received the advice you needed, it's our pleasure to help you.
Please don't hesitate to get back in touch in the future, we're available 10am - 10pm 7 days a week.
Best wishes, Victoria from the Aptamil UK team.
Leanne
Leanne, one of the midwives was able to answer my questions in detail and provide some relief and answers to a first time mother. So helpful.
September 2, 2024
Unprompted review
Reply from Aptamil UK
Good evening Yas.
We are so pleased to hear Leanne was able to answer your questions and put your mind at ease. If we can be of any assistance in the future, please do contact us again.
Best wishes,
Chloe from the Aptamil UK Team.
The midwife was wonderful
The midwife was wonderful! She explained in so much detail that the response was easy to understand.
September 3, 2024
Unprompted review
Reply from Aptamil UK
Good evening Kirsty.
Thank you so much for your kind review, we are so pleased to hear our Midwife was able to help. If we can be of any help in the future, please do contact us any time.
Best wishes,
Chloe from the Aptamil UK Team.
My girl loves it more than any other milk...
Been using Aptamil since my girl started taking baby milk... Tried to change her milk but she keeps refusing others but would only take Aptamil.....well goes to say she enjoys it more than any other.
August 30, 2024
Unprompted review
Reply from Aptamil UK
Good afternoon.
Thank you so much for taking the time to leave this fantastic review. We are delighted to hear you have had such a positive experience with our products. It sounds like your little one is thriving!
If we can be of any assistance in the future, please do contact us via any social media channel.
Best wishes, Carolyn from the Aptamil UK team.
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