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Aptive Pest Control - Allentown Reviews 65

TrustScore 4.5 out of 5

4.4

3761 Nicholas Street, 18045 Easton, Pennsylvania, US


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See what reviewers are saying

Rated 5 out of 5 stars

The Aptive gentlemen that come to our house are always polite, informative and always ask if there is any problems we are seeing. If I am not able to be there they always send me an up date on what t... See more

Rated 5 out of 5 stars

The technician, Edwin, was great! He thoroughly explained to me what chemicals were being applied and what pests they would treat and what areas he would be covering. He was very thoughtful, personabl... See more

Company replied

Rated 5 out of 5 stars

Did all the exterior things we always want completed. Notified us about any issues and explained what we could do to get a return visit to have those items completed. Thank you for all the information... See more

Company replied

Rated 5 out of 5 stars

I'm very very happy with the services I received from Active Pest control. They were very courteous and very efficient I would recommend and or use this company again.

Company replied


Company details

  1. Pest Control Service

Written by the company

Aptive Pest Control in Palmer Township, PA provides reliable residential pest control services tailored to homes throughout Northampton County. Our Palmer Township team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Palmer Township and surrounding Lehigh Valley communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 3761 Nicholas Street, 18045, Easton, Pennsylvania, United States

  • 16109897205
Promotion box for Aptive Pest Control - Allentown

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

65 reviews

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Rated 4 out of 5 stars

Good service

The no contact service is great. To reschedule an appointment is a horror show. They only give you a few days or a week to move your appointment.

March 1, 2026
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Reply from Aptive Pest Control - Allentown

Hi Sharon,

Thank you for sharing your feedback. I’m glad to hear our no-contact service is working well for you, that’s something we take pride in at Aptive.

I understand how frustrating it can be when rescheduling isn’t very flexible. While appointments are generally set within a standard window, we want to make things work for your schedule whenever possible. I’ll share your feedback with our scheduling team to see how we can improve this.

If you need help adjusting an appointment or want a specific time frame noted for future visits, please don’t hesitate to reach out at socialmedia@goaptive.com. Your input helps Aptive provide better service for everyone.

-Jasmine

Rated 5 out of 5 stars

I'm happy!

Tech was open, honest, and up front about arrival and treatments. Thank you!

February 20, 2026
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Reply from Aptive Pest Control - Allentown

Hi Russell,

Thank you for sharing your experience! We’re glad to hear that our service professional was open, honest, and upfront about the arrival and treatments. At Aptive, transparency and clear communication are top priorities, and it’s wonderful to know our efforts made a positive impression.

We truly appreciate your trust in Aptive and look forward to continuing to provide professional, reliable, and high-quality pest control for your home.

-Jasmine

Rated 5 out of 5 stars

Always professional and courteous.

Always professional and courteous.

February 25, 2026
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Reply from Aptive Pest Control - Allentown

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our Aptive team consistently provides professional and courteous service.

Delivering reliable, respectful service is exactly what we strive for, and it’s wonderful to know that it shows. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

The technician texted me to tell me he…

The technician texted me to tell me he was coming, and then texted when he arrived. His name is Nathaniel, and he was very thorough, and professional.

January 23, 2026
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Reply from Aptive Pest Control - Allentown

Hi William,

Thank you for sharing your experience! We’re thrilled to hear that Nathaniel provided thorough and professional service and kept you informed with his updates. At Aptive, we take pride in clear communication and attentive, reliable pest protection to ensure every customer feels confident in the care of their home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!

-Jasmine

Rated 5 out of 5 stars

Derek did a great job

Derek did a great job. I was concerned that I was paying more than should be for the service. Even before I mentioned it; Derek had analyzed my contract before he approached the door and made a suggestion to make my agreement better.

January 6, 2026
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Reply from Aptive Pest Control - Allentown

Hi Mark,

Thank you for taking the time to share your experience! We’re thrilled to hear that Derek provided proactive, thoughtful service and went above and beyond to review your agreement and offer a helpful suggestion. At Aptive, we pride ourselves on having service professionals who not only deliver effective pest control but also look out for our customers’ best interests.

We truly appreciate you choosing Aptive and being part of our community. Your feedback inspires our team to continue providing the attentive, professional service you’ve come to expect.

-Jasmine

Rated 5 out of 5 stars

On time

On time, polite, understood needs.

December 18, 2025
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Reply from Aptive Pest Control - Allentown

Hi Kathleen,

Thank you for sharing your feedback. We’re glad to hear that your Aptive service professional was punctual, polite, and attentive to your needs. Providing reliable service while listening to our customers is exactly what we strive for.

We truly appreciate you trusting Aptive to protect your home, and we’ll be sure to share your kind words with the team. It means a lot to know our efforts are making a positive impact.

-Jasmine

Rated 3 out of 5 stars

I do not think their service is as good…

I do not think their service is as good as they advertised. Also way more expensive for less features than my previous company .
They sent a guy out in the winter, charged me for service and all he did was sprinkle some crap on outside window sills.
Will be cancelling their service .
This service office is in Michigan

December 6, 2025
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Reply from Aptive Pest Control - Allentown

Hi Margaret,

Thank you for sharing your feedback. We’re very sorry to hear that your recent experience did not meet your expectations. At Aptive, we strive to provide thorough and effective pest control, and it’s clear we fell short in your case.

We understand your frustration regarding both the service and the value compared to your previous provider. Your comments will be shared with our operations team to help ensure our service meets the high standards we set for every customer.

If you’re open to it, we’d like the opportunity to address your concerns directly. Please reach out to us at socialmedia@goaptive.com, and our team will work with you to find a resolution. Thank you for being part of the Aptive community.

-Jasmine

Rated 5 out of 5 stars

Reliable & Effective Pest Control for My Airbnb

I’ve been using Aptive Pest Control for two seasons (about two years) for my Airbnb, and they’ve been an absolute lifesaver. They’re consistent, professional, and incredibly thorough.

Since working with them, pests haven’t had a chance to even think about making my home their home — lol!

Their technicians are always on time, friendly, and explain everything clearly. My guests appreciate a clean, comfortable, and pest-free stay, and Aptive has been a big part of making that possible.

Highly recommend them if you want peace of mind and a home that stays truly pest-free.

December 2, 2025
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Reply from Aptive Pest Control - Allentown

Hi Chris,

Thank you so much for sharing your experience! We’re thrilled to hear that Aptive has been able to help keep your Airbnb consistent, comfortable, and protected over the past two years. It’s great to know our service professionals’ professionalism, punctuality, and thoroughness have made a positive impact for both you and your guests.

At Aptive, we take pride in delivering reliable service that provides peace of mind, and your feedback truly reinforces the work we do. We appreciate you being part of the Aptive neighborhood and for recommending us to others!

-Jasmine

Rated 4 out of 5 stars

Graham was very courteous and took…

Graham was very courteous and took pictures of all the services he did.. greatly appreciated

November 11, 2025
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Reply from Aptive Pest Control - Allentown

Hi there,

Thank you for sharing your experience! I’m so glad to hear that Graham was courteous and thorough in documenting the services he provided. We take pride in making sure every visit is professional and informative, and it’s great to know that came through during your service.

We truly appreciate you being a part of the Aptive neighborhood and giving us the opportunity to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great Pest control service

Great Pest control service, indoors and outdoor specialists. Controlling bugs and pests in and around your home environment. Not harmful to your Pets. Give them a try I am happy with their service.

October 24, 2025
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Reply from Aptive Pest Control - Allentown

Hi Phelia,

Thank you for taking the time to share your experience! We’re thrilled to hear that you’re happy with the services both inside and outside your home, and that our safe, pet-friendly treatments have met your needs.

At Aptive, we take pride in helping our customers feel confident and comfortable in their homes, and it’s wonderful to know our team delivered on that. We truly appreciate you being part of the Aptive community and for recommending us to others!

-Jasmine

Rated 4 out of 5 stars

Good, but expensive

Good, effective service, but at a steep cost.

October 23, 2025
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Reply from Aptive Pest Control - Allentown

Hi Michael,

Thank you for sharing your feedback and for being part of the Aptive neighborhood. We’re glad to hear that you found your service effective. We understand that cost is an important consideration, and we strive to provide high-quality, reliable pest protection that delivers real results and peace of mind for your home.

We appreciate your trust in Aptive and your feedback. It helps us continue to provide the best possible service to our customers.

-Jasmine

Rated 5 out of 5 stars

Always so informative and affective

Always so informative and affective

October 16, 2025
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Reply from Aptive Pest Control - Allentown

Hi AJ,

Thank you for sharing your feedback. We’re glad to hear that our service has been both informative and effective. At Aptive, we take pride in providing reliable, thorough, and customer-focused pest control solutions for every home.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.

-Jasmine

Rated 5 out of 5 stars

Great service

The service person was polite and friendly, and let us know exactly what he was going to do. There are never any surprises, the technicians communicate very well with us.

October 17, 2025
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Reply from Aptive Pest Control - Allentown

Hi Wendy,

We’re so glad to hear that our service professionals was polite, friendly, and communicated clearly throughout the service! At Aptive, we take pride in keeping our customers informed and providing thorough, reliable pest control so there are never any surprises. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Excellent service

I forget the name of who did the work, but he was quick, explained clearly what he would be doing and was very professional

October 13, 2025
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Reply from Aptive Pest Control - Allentown

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our service professional was quick, clear in explaining the process, and professional throughout your visit. At Aptive, we take pride in providing service that is both efficient and informative, and it’s wonderful to know our team made a positive impression.

We truly appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.

Rated 3 out of 5 stars

What is going on

What is going on, guys? There is no follow-through with what has been promised. I asked for a trap in front of my house, and there isn't one there yet. Only one guy does it right and without any problems, yet you continue not to send him even after I tell you that if he is not the one doing the service, I will cancel my contract. It is very apparent to me that you do not, so I will be doing that.

September 30, 2025
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Reply from Aptive Pest Control - Allentown

Hi Eddie,

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how important it is for services to be completed as promised, and it’s clear we fell short in providing the consistency you expected.

We also appreciate you highlighting the service professional who consistently delivers quality service. Your feedback helps us ensure that all members of our team are meeting the high standards we strive for at Aptive.

While we understand your decision regarding your contract, we would welcome the opportunity to review your account and work toward a resolution if you’re open to it. Please reach out to us at socialmedia@goaptive.com so we can address your concerns and make things right.

Thank you for bringing this to our attention and for giving us the opportunity to improve.

-Jasmine

Rated 5 out of 5 stars

dependable

Aptive is very good at responding to be informative and very efficient

September 23, 2025
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Reply from Aptive Pest Control - Allentown

Hi Roberta,

Thank you for sharing your experience! We’re glad to hear that our Aptive team has been responsive, informative, and efficient. Providing timely updates and effective service is exactly what we strive for, and it’s wonderful to know that our efforts have made a difference. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, attentive service.

-Jasmine

Rated 5 out of 5 stars

Ryan was very caring and thoughtful

Ryan was very caring and thoughtful. Covered all my areas of concern

September 11, 2025
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Reply from Aptive Pest Control - Allentown

Hi Stephanie,

Thank you for sharing your experience! We’re thrilled to hear that Ryan was caring, thoughtful, and addressed all of your areas of concern. At Aptive, we pride ourselves on providing thorough and attentive service that gives our homeowners peace of mind. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Thank god wife is happy this summer!

They always text before they come and ask if any issues need to be addressed. Post treatment follow up with pics also. I think our development was built on an ant hill and since we started with Aptive 100% improvement. A small issue early in the season but this was addressed and no inside issues since. The cost of insect control is well worth my wife’s comfort inside and outside our home and less we have to worry about.

August 28, 2025
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Reply from Aptive Pest Control - Allentown

Hi there,

Thank you for sharing your experience! We’re so glad to hear that our communication, follow-up, and thorough service have made a difference in keeping your home protected. At Aptive, we strive to provide not only effective pest control but also peace of mind for our neighbors, inside and outside their homes. It’s great to hear that the early-season issue was addressed quickly and that you’ve seen such a positive improvement. Your feedback reinforces why we do what we do, and we appreciate your trust in Aptive to keep your home comfortable and safe.

-Jasmine

Rated 4 out of 5 stars

She gave her name to my grandson, but did not leave a paper report of her services. I DID READ IT LATER ON MY E-mail but have forgotten her name.The agent always introduces herself

The agent always introduces herself, or himself and explains who they represent and what their service entales. Asking if I need service inside my home as well and if I have observed any specific problems (spiders, bugs, etc.). They will address any problem I may or may not mention.

August 29, 2025
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Reply from Aptive Pest Control - Allentown

Hi Joanne,

Thank you for taking the time to share your experience. I’m glad to hear that our service professional introduced herself, clearly explained the services, and took the time to ask about any specific concerns you may have had. At Aptive, we strive to provide thorough and transparent service so our neighbors feel confident their homes are protected. I apologize for any confusion regarding the paper report, but I’m glad you were able to access the details via email. If you ever need additional assistance or have questions about your service, please reach out. We’re always happy to help.

-Jasmine

Rated 5 out of 5 stars

service tech was great

August 23, 2025
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Reply from Aptive Pest Control - Allentown

Hi Tom,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided a great experience. At Aptive, we take pride in delivering thorough, professional, and attentive pest control, and it’s wonderful to know our efforts are appreciated.

-Jasmine

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