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Aptive Pest Control - Allentown Reviews 65

TrustScore 4.5 out of 5

4.4

3761 Nicholas Street, 18045 Easton, Pennsylvania, US


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See what reviewers are saying

Rated 5 out of 5 stars

The Aptive gentlemen that come to our house are always polite, informative and always ask if there is any problems we are seeing. If I am not able to be there they always send me an up date on what t... See more

Rated 5 out of 5 stars

The technician, Edwin, was great! He thoroughly explained to me what chemicals were being applied and what pests they would treat and what areas he would be covering. He was very thoughtful, personabl... See more

Company replied

Rated 5 out of 5 stars

Did all the exterior things we always want completed. Notified us about any issues and explained what we could do to get a return visit to have those items completed. Thank you for all the information... See more

Company replied

Rated 5 out of 5 stars

I'm very very happy with the services I received from Active Pest control. They were very courteous and very efficient I would recommend and or use this company again.

Company replied


Company details

  1. Pest Control Service

Written by the company

Aptive Pest Control in Palmer Township, PA provides reliable residential pest control services tailored to homes throughout Northampton County. Our Palmer Township team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Palmer Township and surrounding Lehigh Valley communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 3761 Nicholas Street, 18045, Easton, Pennsylvania, United States

  • 16109897205
Promotion box for Aptive Pest Control - Allentown

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

65 reviews

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Rated 4 out of 5 stars

Call back

Call back was because the first tech missed a fairly large wasp nest.

August 7, 2025
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Reply from Aptive Pest Control - Allentown

Hi Dennis,

Thank you for sharing your experience with us. We’re sorry to hear that a wasp nest was missed during your initial service. That’s not the level of thoroughness we aim to provide at Aptive.

We appreciate you giving us the opportunity to come back and address it. We’ll review this with our team to ensure future services are more detailed and nothing is overlooked.

Thank you for being part of the Aptive neighborhood. Your feedback helps us continue improving and providing the quality service you deserve.

-Jasmine

Rated 1 out of 5 stars

After multiple treatments

After multiple treatments, I have zero improvements in gnats etc in the yard. I believe no treatment is being done and useless pictures sent as prove of treatment

August 7, 2025
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Reply from Aptive Pest Control - Allentown

Hi Manija,

Thank you for sharing your experience with Aptive. You should always feel confident that a thorough treatment is being done, and we take your concerns seriously. We’d like to review your service history and adjust the treatment plan to get better results. Please email us at socialmedia@goaptive.com so we can schedule a reservice at no cost. We appreciate you being a part of the Aptive neighborhood.

-Jasmine

Rated 1 out of 5 stars
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Reply from Aptive Pest Control - Allentown

Hi Keri,

Thank you for letting us know the treatment hasn’t been effective. At Aptive, we want every service to give you peace of mind, and it’s clear we missed the mark this time. We’d like to review your account and arrange a follow-up so we can address any remaining issues and get your home comfortable. Please reach out to us at socialmedia@goaptive.com so we can make this right. We truly value you as part of the Aptive neighborhood and are committed to providing the results you expect.

-Jasmine

Rated 5 out of 5 stars

communication is very good

communication is very good.
completed job timely
listened to customers needs
performed to expectations

July 24, 2025
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Reply from Aptive Pest Control - Allentown

Hi John,

Thank you for the kind words and for highlighting what stood out during your experience with us! We're so glad to hear that our team communicated well, completed the job in a timely manner, and really took the time to listen to your needs.

At Aptive Environmental, delivering reliable service that meets our customers’ expectations is what we strive for every day. We truly appreciate you being a part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Necessary Maintenance!

I used to get ants in my home in excess every single summer like clockwork. About 2 years ago we started receiving our quarterly active treatments and now I rarely ever see any bugs at all.

July 19, 2025
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Reply from Aptive Pest Control - Allentown

Hi Tytiana,

Thank you for sharing your experience! We're so glad to hear that since starting your quarterly Aptive treatments, you've seen such a dramatic improvement—especially with the ant issues that used to return every summer. That kind of long-term relief is exactly what we strive to deliver.

We truly appreciate your continued trust and are grateful to have you as part of the Aptive family. We're here anytime you need us and look forward to keeping your home protected year-round!

-Jasmine

Rated 5 out of 5 stars

Called bees and being stung…

Called because of bees and being stung out next day

July 10, 2025
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Reply from Aptive Pest Control - Allentown

Hi Kevin,

Thank you for sharing your experience. At Aptive, your safety and comfort are our top priorities, and we’re sorry to hear about the bee stings after your treatment. We’d like to learn more and make this right—please reach out to us at socialmedia@goaptive.com so we can address your concerns promptly and ensure your home is safe and comfortable.

-Jasmine

Rated 5 out of 5 stars

I have t had any bugs or spiders in my…

I have t had any bugs or spiders in my house since you started.

June 27, 2025
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Reply from Aptive Pest Control - Allentown

Hi Amy,

That’s exactly what we love to hear—thank you! Knowing you haven’t had to deal with bugs or spiders since we started treating your home is the kind of result we strive for at Aptive. We’re so glad our service has brought you peace of mind, and we’re grateful to have you as part of the Aptive family. If anything ever comes up, we’re just a message or call away!

-Jasmine

Rated 5 out of 5 stars

Good CS

Listened to my concerns

June 25, 2025
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Reply from Aptive Pest Control - Allentown

Hi Michael,

Thank you for taking the time to share your feedback. At Aptive, listening to our customers is a top priority because we know every home and concern is unique. We’re glad our team took the time to understand your needs and address them. Your trust means a lot to us, and we’re here whenever you need us!

-Jasmine

Rated 4 out of 5 stars

He did everything except did not fully…

He did everything except did not fully address ants in flower bed

June 28, 2025
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Reply from Aptive Pest Control - Allentown

Hi Karen,

Thank you for sharing your experience with us. I’m glad to hear the service professional was thorough in most areas, but I’m sorry we didn’t fully address the ants in your flower bed. At Aptive, we want every part of your home to be comfortable, and I appreciate you bringing this to our attention. If you’d like, we’d be happy to schedule a follow-up visit to make sure those ants are taken care of. Please feel free to reach out anytime—we’re committed to getting this right for you!

-Jasmine

Rated 5 out of 5 stars

Responsive

They are extremely responsive and will come back to deal with any bug issues outside of normal treatments.

June 27, 2025
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Reply from Aptive Pest Control - Allentown

Hi Neil,

Thank you for recognizing our team’s responsiveness and dedication! At Aptive, we understand that pest concerns can pop up unexpectedly, and we’re committed to being there for you beyond regular treatments to keep your home protected. We truly appreciate you being part of the Aptive family and look forward to continuing to support you.

-Jasmine

Rated 5 out of 5 stars

Kids do a good job

June 17, 2025
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Reply from Aptive Pest Control - Allentown

Hi David,

Thank you for the feedback! We're glad to hear our service professionals are making a great impression and getting the job done right. At Aptive, we take pride in delivering quality service with care and professionalism every time. We appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

The guys that come to do my lawn are…

The guys that come to do my lawn are all professional and courteous. They always ask of there are any problem areas. We have been using Aptive for 2 years now and love it.

June 6, 2025
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Reply from Aptive Pest Control - Allentown

Hi Sheri,

Thank you so much for your kind words and loyalty over the past two years! We’re thrilled to hear that our team consistently provides professional and courteous service, and that they take the time to listen to your concerns. At Aptive, we believe that attentiveness and respect are key to delivering the best care for your home and lawn. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your property with the same dedication.

-Jasmine

Rated 5 out of 5 stars

I am a satisfied customer!

Aptive always contacts me well in advance on the date they have scheduled to come to my house and give me the option to reschedule if that date is not convenient for me.
They ask for anything specific I would like treated and be sure to take care of it.
When the application is finished, I receive a text message describing what they did with pictures of specific areas that were treated.

June 5, 2025
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Reply from Aptive Pest Control - Allentown

Hi Joyce,

Thank you for sharing your experience! We’re glad to hear that our team’s advance communication and attention to your specific needs have made a positive difference. At Aptive, we’re committed to keeping you informed and ensuring every treatment is thorough and transparent. Your trust means a lot to us, and we’re here to keep your home protected with the care you deserve.

-Jasmine

Rated 5 out of 5 stars

Very pleased with Aptive

Very pleased in Aptive and the care that they give in treating my home Always attentive to my specific needs Thank you

June 3, 2025
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Reply from Aptive Pest Control - Allentown

Hi Peter,

Thank you so much for sharing your experience! At Aptive, we pride ourselves on delivering personalized care tailored to each home’s unique needs, so it’s wonderful to know that our team’s attentiveness has made a positive impact. We truly appreciate your trust in us and look forward to continuing to protect your home with the same dedication. Thank you for being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

The people I have had to deal with have…

The people I have had to deal with have been very helpful.

June 1, 2025
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Reply from Aptive Pest Control - Allentown

Hi Rick,

Thank you for your kind words! We’re glad to hear that our team has been helpful throughout your experience. At Aptive, providing friendly and effective support is a top priority, and we appreciate you being part of the Aptive neighborhood. We look forward to continuing to serve you!

-Jasmine

Rated 4 out of 5 stars

Informed of treatment

Informed of treatment
Cares for extra needs wood boring bees.
Marginal mosquito control.
Usually responds to retreats
Nit sure what the plan pays for

May 29, 2025
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Reply from Aptive Pest Control - Allentown

Hi Ron,

Thank you for sharing your feedback and for trusting Aptive with your pest control needs. We’re glad to hear our team keeps you informed and takes extra care with concerns like wood-boring bees.

We understand that mosquito control can be tricky, and we appreciate your honesty about it being marginal. Our goal is always to improve and respond quickly to retreat requests to ensure your comfort and satisfaction.

If you ever have questions about what your plan covers or want to discuss customizing your service, please don’t hesitate to reach out. We’re here to make sure you fully understand and get the most from your Aptive experience.

Thanks again for being part of the Aptive community.

-Jasmine

Rated 5 out of 5 stars

Xavier came to our property and…

Xavier came to our property and addressed our needs right away . We are really happy with this service. A complete treatment that always works.

May 28, 2025
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Reply from Aptive Pest Control - Allentown

Hi Allison,

Thank you for sharing your experience! We’re so happy to hear Xavier was able to address your needs promptly and provide a thorough treatment that’s working well. At Aptive, we take pride in delivering service that truly makes a difference. We appreciate you being part of the Aptive family and look forward to keeping your home protected!

-Jasmine

Rated 5 out of 5 stars

Ethan Evans was excellent ..

Ethan Evans was excellent ..
Very attentive to my concerns / wishes 🐾🐾
Inside treatment explained
Outside treatment restricted due to rain !!

May 21, 2025
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Reply from Aptive Pest Control - Allentown

Hi Susan,

We're so glad you took the time to share this -- thank you! It's great to hear that Ethan made such a strong impression. His attentiveness and clear communication are exactly what we aim for at Aptive, and we're proud to have him on our team.

We also appreciate your understanding with the outdoor treatment being limited due to the rain -- Mother Nature doesn't always cooperate, but we'll always do our best to keep your service effective and your concerns addressed. Thanks again for being part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

Scheduling needs help

April 14, 2025
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Reply from Aptive Pest Control - Allentown

Hi Shirley,

Thanks for your feedback -- we really appreciate you bringing this to our attention. We're sorry to hear the scheduling hasn't been smooth, and we know how frustrating that can be. At Aptive, we're always working to improve, and your experience helps us do just that. We'd love the chance to make things right, so please don't hesitate to reach out if there's anything we can do to help!

-Jasmine

Rated 5 out of 5 stars

He covered everything I asked him to…

He covered everything I asked him to get sprayed!!!

April 10, 2025
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Reply from Aptive Pest Control - Allentown

Hi Phyllis,

Thank you for your review! We're so glad to hear that our service professional was able to cover everything you requested. At Aptive, we always aim to meet our customers' needs and make sure the job is done right. We appreciate your feedback and look forward to continuing to service you!

-Jasmine

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