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Aptive Pest Control - Atlanta Reviews 

177
TrustScore 4.5 out of 5

4.4

1960 Parker Ct, 30087 Stone Mountain, GA, US


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Rated 5 out of 5 stars

Aptive is a great choice for pest control. My experience with the young lady that treated my house was outstanding. She explained the process and expectations for the treatment, very informative. She... See more

Company replied

Rated 5 out of 5 stars

The time I've had with the company, I wasn't as satisfied because sometimes the people who came to do the work wouldn't execute the job correctly. But the last man who came at the end of May, his name... See more

Company replied

Rated 1 out of 5 stars

I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... See more

Company replied

Rated 5 out of 5 stars

Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... See more

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Company details

  1. Pest Control Service

Written by the company

Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 1960 Parker Ct, 30087, Stone Mountain, GA, United States

  • 14048825498
Promotion box for Aptive Pest Control - Atlanta

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

177 reviews

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4.4

All reviews

(177)

28,034 reviews in the last 12 months

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Rated 5 out of 5 stars

Alex was very friendly and asked if I…

Alex was very friendly and asked if I had any issues that he could help with. He was very helpful and did a great job. Would recommend him to anyone looking for a new technician.

December 11, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Liz,

Thanks so much for sharing your experience! We’re thrilled to hear that Alex was friendly, helpful, and made sure all your concerns were addressed. We’ll be sure to pass along your kind words to him.

We appreciate you being part of the Aptive community, and if you ever need anything in the future, we’re always here to help.

-Jasmine

Rated 5 out of 5 stars

How to keep the customers coming back for more

The representative was on time, courteous, and friendly. He asked what problems needed to be solved, and explained how he would address them.
The job was done efficiently and professionally and I was satisfied.

December 10, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Jerome,

Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional was punctual, courteous, and thorough in addressing your concerns. Providing efficient and professional service is exactly what we aim for at Aptive.

We appreciate you being part of the Aptive community, and if you ever need anything in the future, we’re always here to help.

-Jasmine

Rated 5 out of 5 stars

Consistent Professional Services

The technician was timely and thorough, providing written documentation of services performed with corresponding photos of areas treated. Services are typically provided in a consistent and professional manner.

December 10, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Angela,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your service was timely, thorough, and well-documented. At Aptive, we strive to provide consistent, professional service with clear communication every time, and it’s great to know our team delivered on that for you.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

They were able to get rid of the ants…

They were able to get rid of the ants populating our kitchen counter. It has been over a month since we've seen any ants inside our home.

December 3, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Bill,

Thank you for sharing your experience! We’re so glad to hear that our team was able to address the ant problem in your kitchen and that it’s been over a month without any activity inside your home. At Aptive, we strive to provide effective, long-lasting pest control solutions while ensuring our customers feel confident and comfortable in their homes.

We truly appreciate having you as part of the Aptive community and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Great pest control company

The Aptive technician was one time and went straight to work. I really love this company. They do great work and they stand behind their work.

December 10, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Otis,

Thank you for sharing your feedback! We’re thrilled to hear that your Aptive service professional was punctual and got straight to work, and that you love the service we provide. At Aptive, we take pride in delivering reliable, effective pest protection and standing behind our work to ensure our customers feel confident and cared for.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Brought me peace of mind

The tech went up the attic stairs and sprayed for roaches and placed traps I bought at the top of the stairs for me. It brought a huge piece of mind for me. He was very pleasant and professional.

December 3, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Susan,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professional was able to provide peace of mind while addressing your concerns in the attic. It’s wonderful to know that his professionalism and pleasant approach made a difference. At Aptive, we take pride in delivering thorough, attentive service to keep your home protected. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Technician was very kind and nice

Technician was very kind and nice. He did a great job

December 2, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Josy,

Thank you for sharing your experience! We’re delighted to hear that our service professional was kind and provided excellent service.

At Aptive, we take pride in delivering thorough, professional, and friendly service to every home. Feedback like yours encourages our team to continue providing the best care possible.

We truly appreciate having you as part of the Aptive family and are always here if you need anything in the future.

-Jasmine

Rated 5 out of 5 stars

Technician was courteous and…

Technician was courteous and professional. Did all the services I requested. Answered all my questions concerning the products applied.

November 26, 2025
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Reply from Aptive Pest Control - Atlanta

Hi there,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our service professional was courteous, professional, and thorough, and that all your questions about the products and services were answered.

We truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Rated 5 out of 5 stars

The service technician was exceptional

The service technician was exceptional! So knowledgeable and kind.

November 8, 2025
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Reply from Aptive Pest Control - Atlanta

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that our service professional provided exceptional service and that their knowledge and kindness stood out during your visit. At Aptive, we take pride in delivering attentive, reliable, and professional pest control, and it’s wonderful to know our team reflected these values.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue providing the high standard of service our neighbors deserve.

-Jasmine

Rated 3 out of 5 stars

Not as thorough as they should be

Not as thorough as they should be. If we are not here, they spend no more than 10 minutes and they are gone. Neighbors have cameras and they tell me.

November 13, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Cynthia,

Thank you for sharing your feedback. I completely understand your concern and how frustrating it can be to feel that your service isn’t thorough. At Aptive, we are committed to providing consistent, high-quality treatments, and it’s clear we fell short in your experience.

We take your comments seriously and will review this with our team to ensure every visit meets the standards you expect. We truly value you as part of the Aptive neighborhood, and if you’d like, we’d be happy to review your account and service plan directly with you to make sure all areas are being properly treated. Please reach out to us at socialmedia@goaptive.com so we can address this and improve your experience.

-Jasmine

Rated 5 out of 5 stars

Although it was a rainy day

Although it was a rainy day, the tech was able to use applications that was effective. With pics of areas treated, he did a through job of treating outside areas.

October 28, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Elaine,

Thank you for taking the time to share your experience! We’re glad to hear that, even on a rainy day, our service professional was able to provide effective treatment and that the photos of areas treated helped give you confidence in the work. At Aptive, we strive to provide thorough, professional, and reliable pest control, and it’s wonderful to know our team delivered that for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.

-Jasmine

Rated 5 out of 5 stars

Wonderful service!

Wonderful service!

October 31, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Mylee,

Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re so glad to hear that our service professional not only addressed your specific concerns but also took extra steps to ensure your home was fully cared for. Our goal is always to provide service that’s tailored to each customer’s needs, and it’s wonderful to know that came through during your visit.

Your feedback encourages our team to keep going above and beyond for every home we service. Thank you for trusting Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

The employee was on time

The employee was on time. He sprayed my yard and filled the rat trap. He was polite and answered all of my questions.

October 24, 2025
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Reply from Aptive Pest Control - Atlanta

Hi JoAnn,

Thank you for sharing your feedback. We’re glad to hear that our service professional was on time, thorough in treating your yard, and attentive in answering your questions. At Aptive, we take pride in providing reliable, professional, and customer-focused service to every home.

We truly appreciate you being part of the Aptive community and look forward to continuing to provide high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

The service technician was incredible

The service technician was incredible

October 16, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Sharonita,

We’re so glad to hear that your service professional made such a great impression! At Aptive, we pride ourselves on providing knowledgeable and friendly service while keeping your home protected. Your feedback means a lot to our team, and we appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 1 out of 5 stars

Timely actions not taken on an agreement made

I had called Active pest control on September 2, 2025 at 3pm and talked to the manager to push out the treatment until after winter and he agreed to do so and that there will be no charges until I call Aptive to resume the services a well the new charges will $55.
Eventhough - Active scheduled treatment 2 weeks back and they did not turn up for that service but then they did come this week for service.
The service from Active is good - no doubt about it but the follow up actions after an agreement is reached are not completed in a timely manner.

October 23, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Dilip,

Thank you for taking the time to share your experience. I completely understand how frustrating it must have been to have an agreement in place but still see a service scheduled afterward. That’s definitely not the smooth follow-up we aim for at Aptive, and I truly appreciate you bringing it to our attention.

I’m glad to hear that you’ve been happy with the quality of our service, that means a lot to us. I’d like to take a closer look at your account to make sure everything matches the agreement you made and that your service schedule is set exactly how you prefer going forward.

If you don’t mind sharing your service address, I’ll personally review this and make sure it’s corrected right away. Please reach out to us directly at socialmedia@goaptive.com.

Thank you again for being part of the Aptive neighborhood and for giving us the chance to make things right.

-Jasmine

Rated 2 out of 5 stars

You are too expensive

You are too expensive! You have only come by 3 times in the past 4 months and I still have a flea problem! You are fired!!! I can do a better job myself!

October 8, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Craig,

Thank you for sharing your feedback. I completely understand how frustrating it can be to continue dealing with a flea problem despite your recent services. Your comfort and satisfaction in your home are very important to us, and I’m sorry that your experience hasn’t met your expectations so far.

At Aptive, we aim to provide effective pest control and ensure our customers feel confident in their service. I’d like to make sure your flea issue is properly addressed and explore any adjustments we can make to better resolve it. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, schedule any needed follow-up visits, and discuss the best options to get your home fully protected.

We appreciate you being a part of the Aptive neighborhood, and we’re committed to making this right.

-Jasmine

Rated 4 out of 5 stars

Your technicians are courteous and…

Your technicians are courteous and thoughtful of their customers

October 5, 2025
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Reply from Aptive Pest Control - Atlanta

Hi James,

Thank you so much for taking the time to share your feedback. We’re thrilled to hear that our service professionals have been courteous and considerate during your service. At Aptive, we take pride in providing not only effective pest control but also a positive and professional experience for every customer.

Your kind words mean a lot to our team, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Excellent service

Excellent service! Colin was Very thorough! I appreciate his attention to detail!
Shirley Davis

October 2, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Shirley,

Thank you for sharing your feedback! We’re thrilled to hear that Colin provided thorough service and paid close attention to detail. At Aptive, we strive to deliver professional, reliable, and effective pest control for every customer, and it’s wonderful to know our team made a positive impact.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

The technician covered all areas and…

The technician covered all areas and sent pictures - even of my cat at the back door! :=)

October 4, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Tina,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional thoroughly covered all areas and provided pictures, including a fun moment with your cat. At Aptive, we strive to provide thorough, detailed, and personable service, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Atlanta

Hi Jeff,

Thank you for sharing your feedback! We’re glad to hear that our agent provided a great experience. At Aptive, we strive to deliver professional, attentive, and friendly service for every customer, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected.

-Jasmine

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