I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... See more
Company replied
The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... See more
Company replied
My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... See more
Company replied
Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... See more
Company replied
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
1960 Parker Ct, 30087, Stone Mountain, GA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When an Aptive employee came to my door I thought, “Oh no, another salesman”, which it was. There was something about the young man sharing information about Aptive and describing all the things they would provide. He shared how they didn’t use chemicals, but natural products. Plus I was offered a great price for the services provided.
I have been very pleased with the services and with the employees sent to my house. All have been very friendly, knowledgeable and do a great job inside/outside. I was pleased and surprised that someone came to service the house the very day I signed up for Aptive. I was especially surprised to see with every service they have a special brush to use under porch ceilings and eaves of the house getting rid of spider webs, bugs, dust, etc. I have been very happy with Aptive!

Reply from Aptive Pest Control - Atlanta

Reply from Aptive Pest Control - Atlanta
The technicians are always so nice and they have given me good advice. I had a bad slug problem in one of my garden beds and he put baits down just once and I've never seen another slug...my impatiens thank them! Also, I NEVER see a bug inside which is always a load off my mind having had roach problems in other places we've lived. I highly recommend this company

Reply from Aptive Pest Control - Atlanta
Excellent communication from technician prior to arrival and after completion.

Reply from Aptive Pest Control - Atlanta
Consistent success with technicians and critter control.

Reply from Aptive Pest Control - Atlanta
Great on controlling the pesky ants and mice!

Reply from Aptive Pest Control - Atlanta
The guy that came sent me a text telling me when he'd arrive and was very efficient. All of the Aptive workers have been super friendly and efficient. Plus they leave me pictures of what they did

Reply from Aptive Pest Control - Atlanta

Reply from Aptive Pest Control - Atlanta
The service techs were great and offered excellent customer service there were times where I felt like the product didn’t work and they returned to the home a day or two later and performed another service to my satisfaction so there’s no complaints there the reason I rated it a 4 out of 5 stars isn’t because of the service techs it’s because of the customer service representative made it difficult for me to cancel my service and insisted I keep my service after telling her I was moving and the place I’m moving to already has pest control included

Reply from Aptive Pest Control - Atlanta
limited options to change schedule even when service was just thirty days ago

Reply from Aptive Pest Control - Atlanta
Our Tech was amazing!!!! I needed him to spray one particular room before my dad came back first lol. He made it happen quickly. Thank you so much so polite and explained everything throughly l!!

Reply from Aptive Pest Control - Atlanta
Alex was very friendly and asked if I had any issues that he could help with. He was very helpful and did a great job. Would recommend him to anyone looking for a new technician.

Reply from Aptive Pest Control - Atlanta
The representative was on time, courteous, and friendly. He asked what problems needed to be solved, and explained how he would address them.
The job was done efficiently and professionally and I was satisfied.

Reply from Aptive Pest Control - Atlanta
The technician was timely and thorough, providing written documentation of services performed with corresponding photos of areas treated. Services are typically provided in a consistent and professional manner.

Reply from Aptive Pest Control - Atlanta
They were able to get rid of the ants populating our kitchen counter. It has been over a month since we've seen any ants inside our home.

Reply from Aptive Pest Control - Atlanta
The Aptive technician was one time and went straight to work. I really love this company. They do great work and they stand behind their work.

Reply from Aptive Pest Control - Atlanta
The tech went up the attic stairs and sprayed for roaches and placed traps I bought at the top of the stairs for me. It brought a huge piece of mind for me. He was very pleasant and professional.

Reply from Aptive Pest Control - Atlanta
Technician was very kind and nice. He did a great job

Reply from Aptive Pest Control - Atlanta
Technician was courteous and professional. Did all the services I requested. Answered all my questions concerning the products applied.

Reply from Aptive Pest Control - Atlanta
The service technician was exceptional! So knowledgeable and kind.

Reply from Aptive Pest Control - Atlanta
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.