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Aptive Pest Control - Atlanta Reviews 168

TrustScore 4.5 out of 5

4.4

1960 Parker Ct, 30087 Stone Mountain, GA, US


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Rated 1 out of 5 stars

I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... See more

Company replied

Rated 5 out of 5 stars

The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... See more

Company replied

Rated 5 out of 5 stars

My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... See more

Company replied

Rated 5 out of 5 stars

Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 1960 Parker Ct, 30087, Stone Mountain, GA, United States

  • 14048825498
Promotion box for Aptive Pest Control - Atlanta

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

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Rated 5 out of 5 stars

When an Aptive employee came to my door…

When an Aptive employee came to my door I thought, “Oh no, another salesman”, which it was. There was something about the young man sharing information about Aptive and describing all the things they would provide. He shared how they didn’t use chemicals, but natural products. Plus I was offered a great price for the services provided.
I have been very pleased with the services and with the employees sent to my house. All have been very friendly, knowledgeable and do a great job inside/outside. I was pleased and surprised that someone came to service the house the very day I signed up for Aptive. I was especially surprised to see with every service they have a special brush to use under porch ceilings and eaves of the house getting rid of spider webs, bugs, dust, etc. I have been very happy with Aptive!

January 16, 2026
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Reply from Aptive Pest Control - Atlanta

Hi Joan,

Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that your experience with Aptive exceeded your expectations, from your first visit to every service since. Our team takes pride in being friendly, knowledgeable, and thorough, and it’s great to know that our natural products, attention to detail, and dedication to both interior and exterior care have made a difference in your home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to keep your home protected. Your kind words mean a lot to our team!

-Jasmine

Rated 5 out of 5 stars

Very good in communicating with the customer

Very easy to work with

January 14, 2026
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Reply from Aptive Pest Control - Atlanta

Hi Diane,

Thank you for sharing your experience! We’re glad to hear that our Aptive team has been clear and attentive in communicating with you. Keeping our customers informed and confident in their service is very important to us, and it’s wonderful to know that this has been your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Rated 5 out of 5 stars

The technicians are always so nice and…

The technicians are always so nice and they have given me good advice. I had a bad slug problem in one of my garden beds and he put baits down just once and I've never seen another slug...my impatiens thank them! Also, I NEVER see a bug inside which is always a load off my mind having had roach problems in other places we've lived. I highly recommend this company

January 11, 2026
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Reply from Aptive Pest Control - Atlanta

Hi Karen,

We’re thrilled to hear that our team was able to help with your slug problem and give you peace of mind inside your home. At Aptive, we take pride in providing friendly, knowledgeable service and effective solutions that protect both your home and your garden. Knowing that your impatiens and you are happy with the results truly makes our day. Thank you for recommending Aptive and for being part of our community.

-Jasmine

Rated 5 out of 5 stars

Excellent communication from technician…

Excellent communication from technician prior to arrival and after completion.

January 10, 2026
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Reply from Aptive Pest Control - Atlanta

Hi Danielle,

We’re glad to hear that our service professional provided clear communication both before and after your service. At Aptive, keeping our neighbors informed and providing thorough, professional service is a top priority. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.

-Jasmine

Rated 5 out of 5 stars

Consistent success with technicians and…

Consistent success with technicians and critter control.

December 30, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Gwendolyn,

Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals and critter control services have consistently met your expectations. Consistency and reliable results are what we aim for at Aptive, and your feedback is greatly appreciated.

Thank you for choosing Aptive and trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Great on controlling the pesky ants and…

Great on controlling the pesky ants and mice!

January 6, 2026
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Reply from Aptive Pest Control - Atlanta

Hi Norma,

Thank you for taking the time to share your experience! We’re thrilled to hear our team has been effective at controlling ants and mice around your home. Providing reliable pest control and helping our customers enjoy a protected space is exactly what we strive for at Aptive.

We appreciate you choosing Aptive and for trusting us to protect your home.

-Jasmine

Rated 4 out of 5 stars

The guy that came sent me a text…

The guy that came sent me a text telling me when he'd arrive and was very efficient. All of the Aptive workers have been super friendly and efficient. Plus they leave me pictures of what they did

December 31, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Betsy,

We really appreciate you sharing this. It’s great to hear that communication, efficiency, and friendliness have stood out during your service visits. The heads up before arrival and the photo updates are meant to keep things transparent and convenient, so it’s nice to know those details have been helpful.

At Aptive, our service professionals take a lot of pride in being respectful of your time and thorough with each visit, and feedback like this means a lot to the team. Thank you for choosing Aptive and for being part of our community.

-Jasmine

Rated 5 out of 5 stars

Friendly and quick employees.

Friendly and quick employees.

December 18, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Michael,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team has been friendly and efficient during your service visits.

At Aptive, we strive to provide professional, attentive, and reliable service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 4 out of 5 stars

The service techs were great

The service techs were great and offered excellent customer service there were times where I felt like the product didn’t work and they returned to the home a day or two later and performed another service to my satisfaction so there’s no complaints there the reason I rated it a 4 out of 5 stars isn’t because of the service techs it’s because of the customer service representative made it difficult for me to cancel my service and insisted I keep my service after telling her I was moving and the place I’m moving to already has pest control included

December 21, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Justin,

Thank you for taking the time to share your feedback and for being part of the Aptive community. We’re glad to hear that our service professionals provided excellent care and were able to address your concerns on follow-up visits.

We also appreciate your honesty regarding your experience with our customer service team. We strive to make every interaction smooth and respectful, and I’m sorry that your request to cancel service during your move wasn’t handled as seamlessly as it should have been. Your feedback is important and helps us improve our processes so future experiences can better meet our customers’ expectations.

We truly appreciate your time, your trust in Aptive, and the opportunity to learn from your experience.

-Jasmine

Rated 3 out of 5 stars

limited options to change schedule

limited options to change schedule even when service was just thirty days ago

November 19, 2025
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Reply from Aptive Pest Control - Atlanta

Hi there,

Thank you for sharing your feedback. I’m sorry to hear that your experience with scheduling didn’t meet your expectations. At Aptive, we strive to provide flexibility and convenience for our customers, and it’s clear we fell short in this instance.

I’d like the opportunity to review your account and see how we can better accommodate your scheduling needs moving forward. Please reach out to us directly at socialmedia@goaptive.com so we can discuss your situation and work toward a solution that makes your experience with Aptive smoother and more convenient. Your feedback helps us improve the service we provide to every customer.

-Jasmine

Rated 5 out of 5 stars

Our Tech was amazing!!!

Our Tech was amazing!!!! I needed him to spray one particular room before my dad came back first lol. He made it happen quickly. Thank you so much so polite and explained everything throughly l!!

December 16, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Tameka,

Thank you for sharing your experience! We’re thrilled to hear our service professional was able to accommodate your request and make sure your home was ready for your dad’s return. It’s wonderful to know he was polite, thorough, and explained everything clearly. At Aptive, we take pride in providing flexible, attentive service while keeping our customers informed every step of the way.

We truly appreciate you choosing Aptive and being part of our community. If you ever need anything else, we’re always happy to help.

-Jasmine

Rated 5 out of 5 stars

Alex was very friendly and asked if I…

Alex was very friendly and asked if I had any issues that he could help with. He was very helpful and did a great job. Would recommend him to anyone looking for a new technician.

December 11, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Liz,

Thanks so much for sharing your experience! We’re thrilled to hear that Alex was friendly, helpful, and made sure all your concerns were addressed. We’ll be sure to pass along your kind words to him.

We appreciate you being part of the Aptive community, and if you ever need anything in the future, we’re always here to help.

-Jasmine

Rated 5 out of 5 stars

How to keep the customers coming back for more

The representative was on time, courteous, and friendly. He asked what problems needed to be solved, and explained how he would address them.
The job was done efficiently and professionally and I was satisfied.

December 10, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Jerome,

Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional was punctual, courteous, and thorough in addressing your concerns. Providing efficient and professional service is exactly what we aim for at Aptive.

We appreciate you being part of the Aptive community, and if you ever need anything in the future, we’re always here to help.

-Jasmine

Rated 5 out of 5 stars

Consistent Professional Services

The technician was timely and thorough, providing written documentation of services performed with corresponding photos of areas treated. Services are typically provided in a consistent and professional manner.

December 10, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Angela,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your service was timely, thorough, and well-documented. At Aptive, we strive to provide consistent, professional service with clear communication every time, and it’s great to know our team delivered on that for you.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

They were able to get rid of the ants…

They were able to get rid of the ants populating our kitchen counter. It has been over a month since we've seen any ants inside our home.

December 3, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Bill,

Thank you for sharing your experience! We’re so glad to hear that our team was able to address the ant problem in your kitchen and that it’s been over a month without any activity inside your home. At Aptive, we strive to provide effective, long-lasting pest control solutions while ensuring our customers feel confident and comfortable in their homes.

We truly appreciate having you as part of the Aptive community and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Great pest control company

The Aptive technician was one time and went straight to work. I really love this company. They do great work and they stand behind their work.

December 10, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Otis,

Thank you for sharing your feedback! We’re thrilled to hear that your Aptive service professional was punctual and got straight to work, and that you love the service we provide. At Aptive, we take pride in delivering reliable, effective pest protection and standing behind our work to ensure our customers feel confident and cared for.

We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Brought me peace of mind

The tech went up the attic stairs and sprayed for roaches and placed traps I bought at the top of the stairs for me. It brought a huge piece of mind for me. He was very pleasant and professional.

December 3, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Susan,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professional was able to provide peace of mind while addressing your concerns in the attic. It’s wonderful to know that his professionalism and pleasant approach made a difference. At Aptive, we take pride in delivering thorough, attentive service to keep your home protected. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Technician was very kind and nice

Technician was very kind and nice. He did a great job

December 2, 2025
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Reply from Aptive Pest Control - Atlanta

Hi Josy,

Thank you for sharing your experience! We’re delighted to hear that our service professional was kind and provided excellent service.

At Aptive, we take pride in delivering thorough, professional, and friendly service to every home. Feedback like yours encourages our team to continue providing the best care possible.

We truly appreciate having you as part of the Aptive family and are always here if you need anything in the future.

-Jasmine

Rated 5 out of 5 stars

Technician was courteous and…

Technician was courteous and professional. Did all the services I requested. Answered all my questions concerning the products applied.

November 26, 2025
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Reply from Aptive Pest Control - Atlanta

Hi there,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our service professional was courteous, professional, and thorough, and that all your questions about the products and services were answered.

We truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Rated 5 out of 5 stars

The service technician was exceptional

The service technician was exceptional! So knowledgeable and kind.

November 8, 2025
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Reply from Aptive Pest Control - Atlanta

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that our service professional provided exceptional service and that their knowledge and kindness stood out during your visit. At Aptive, we take pride in delivering attentive, reliable, and professional pest control, and it’s wonderful to know our team reflected these values.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue providing the high standard of service our neighbors deserve.

-Jasmine

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