The quality of this pest control company'd services really depend upon the individual service person and their actual knowledge as well as training skills acquired. I've been a customer for quite some... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The quality of this pest control company'd services really depend upon the individual service person and their actual knowledge as well as training skills acquired. I've been a customer for quite some... See more
Company replied
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tan... See more
Company replied
I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish. They to... See more
Company replied
Came as scheduled. Knew what to do. I wish Aptive would give workers an idea of the problems before they come. I also wish that company could give customer an appropriate time of arrival when scheduli... See more
Company replied
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
7801 North Lamar, Suite E182, 78752, Austin, TX, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Aptive Pest Control - Austin
The guys were very polite and did as I ask them.

Reply from Aptive Pest Control - Austin
The people that come to do services are great but your customer service line leaves much to be desired. They have no clue what they are doing, its frustrating and not efficient at all.

Reply from Aptive Pest Control - Austin
I’ve had Aptive for several years now. The techs are always courteous and efficient. They check in each and every time to see if you have problems. They are always careful around the pond and butterfly garden.

Reply from Aptive Pest Control - Austin
Please treat mosquitoes more consistently, yes, they are already biting in Texas, in late February

Reply from Aptive Pest Control - Austin
Always show up when they say they are going to. We haven’t seen bugs since we started using their services.

Reply from Aptive Pest Control - Austin
Awesome company! We don’t have any bug problems.They always come back if we see any kind of bug…which isn’t often. Highly recommended!

Reply from Aptive Pest Control - Austin
The Aptive representatives that come to treat our home are always very cooperative and do their best to make sure that the follow through on our requests.

Reply from Aptive Pest Control - Austin
My representative was excellent and. I was very pleased with my appointment. However the gnats have returned. I even put bleach in my bathtub as you suggested. The blue light has not trapped any even after you moved it to the bathroom. I would appreciate Aptive’s assistance with this issue. Thank you!

Reply from Aptive Pest Control - Austin

Reply from Aptive Pest Control - Austin

Reply from Aptive Pest Control - Austin
Dakota is friendly and professional. I appreciate Aptive Pest Control, for the dependable, outstanding and continuous service that they provide.

Reply from Aptive Pest Control - Austin
They were able to send someone out the day after I called. The technician was thorough.

Reply from Aptive Pest Control - Austin
they did what they agreed to do, but I a little tired f the pestering me for a review part of the experience

Reply from Aptive Pest Control - Austin
Kwan was excellent. He communicated with me right from the start. He was professional, friendly and efficient. I love that they provide photos of the areas that were treated. I have always been happy with this company's service each and every time.

Reply from Aptive Pest Control - Austin
Treven was polite and professional- arrived and completed the job with all questions answered.

Reply from Aptive Pest Control - Austin
Representative from Aptive made contact with homeowner to determine any specific areas indoors and outdoors that needed extra attention.

Reply from Aptive Pest Control - Austin
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.