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Aptive Pest Control - Austin Reviews 198

TrustScore 4.5 out of 5

4.5

7801 North Lamar, Suite E182, 78752 Austin, TX, US


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Rated 5 out of 5 stars

I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish. They to... See more

Rated 5 out of 5 stars

Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tan... See more

Company replied

Rated 4 out of 5 stars

Paul was great and did the service. Only minus I will give is the aptive online portal. I have to call reschedule all the time. I requested the agent that I need the service quaterly but still th... See more

Company replied

Rated 5 out of 5 stars

Aptive Pest Control sends the same technician every time for my service. He knows me by name, knows his way around and thoroughly makes sure every single need is met. Incredible way to take care of... See more

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Company details

  1. Pest Control Service

Written by the company

Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 7801 North Lamar, Suite E182, 78752, Austin, TX, United States

  • 15127102494
Promotion box for Aptive Pest Control - Austin

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

198 reviews

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Rated 5 out of 5 stars

Treven was polite and professional-…

Treven was polite and professional- arrived and completed the job with all questions answered.

February 5, 2026
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Reply from Aptive Pest Control - Austin

Hi Debra,

Thank you for sharing your experience! We’re thrilled to hear that Treven provided polite, professional service and took the time to answer all your questions. At Aptive, we strive to combine thorough, knowledgeable service with clear communication so our customers feel confident and cared for.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Representative from Aptive made contact…

Representative from Aptive made contact with homeowner to determine any specific areas indoors and outdoors that needed extra attention.

February 10, 2026
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Reply from Aptive Pest Control - Austin

Hi Julius,

Thank you for taking the time to share your experience. We’re glad to hear our Aptive service professional took the time to connect with you and understand the specific areas in your home and yard that needed extra attention. Personalized care and attention to detail are priorities for our team, and it’s great to know that came through during your service.

We truly appreciate you choosing Aptive and being part of our community. Your feedback means a lot, and we look forward to continuing to provide thorough, reliable service for your home.

-Jasmine

Rated 5 out of 5 stars

Services provided as expected and on…

Services provided as expected and on time.

February 4, 2026
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Reply from Aptive Pest Control - Austin

Hi Steve and Nicole,

Thank you for sharing your experience. We’re glad to hear that your service was delivered on time and met your expectations. Providing reliable, consistent service is exactly what we aim for at Aptive, and it’s great to know that’s coming through for you.

We truly appreciate you choosing Aptive to care for your home and for taking the time to share your feedback.

-Jasmine

Rated 5 out of 5 stars

Best People Around

The people that come to your door to do the work are so nice and helpful. They ask what you specifically want done and then deliver, no questions asked. Photos of their work are sent at the finish.

February 4, 2026
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Reply from Aptive Pest Control - Austin

Hi Karen,

Thank you for sharing your experience. We’re thrilled to hear that our service professionals are friendly, helpful, and attentive to your specific needs. Taking the time to listen, deliver exactly what is requested, and provide photos of the completed work is exactly the level of service we aim to provide at Aptive.

We truly appreciate you choosing Aptive to care for your home and for taking the time to recognize our team’s efforts. Your feedback means a lot and encourages us to keep providing the high-quality service our customers deserve.

-Jasmine

Rated 5 out of 5 stars

Treatment service

The tech could only do the inside and garage due to ice conditions outside. Scheduled another date to return when weather clears.
Only thing- please ask the techs to put on shoe covers when doing inside please

January 28, 2026
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Reply from Aptive Pest Control - Austin

Hi Bill & Janice,

Thank you for taking the time to share your experience. We’re glad our service professional was able to take care of the inside and garage safely given the icy conditions outside, and that a follow-up visit is scheduled once the weather improves.

We also appreciate your feedback about shoe covers. At Aptive, we want every visit to be both effective and respectful of your home, and we’ll make sure your note is shared with our team so they take extra care during indoor service.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your feedback helps us continue to improve every day.

-Jasmine

Rated 5 out of 5 stars

My techican always calls to let me know…

My techican always calls to let me know when he will arrive and then sends a text when he has arrived. He asks me if I have seen any new insect activity since the last visit. He does a very good job of covering the areas that are attractive to insects and cause them to die.

January 24, 2026
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Reply from Aptive Pest Control - Austin

Hi Mary,

Thank you for taking the time to share this, we’re really glad to hear about your experience. Communication and attention to detail make a big difference, and it’s great to know your service professional keeps you informed, checks in about any new activity, and focuses on the areas that matter most. That level of care is exactly what we aim for at Aptive. We appreciate you choosing Aptive and being part of the Aptive neighborhood, and we’re happy to know you’re feeling confident in the service you’re receiving.

-Jasmine

Rated 5 out of 5 stars

After I signed up I was only keeping…

After I signed up I was only keeping them 1 year. I was waiting for my anniversary date with intent to cancel. I will be renewing the contract due to the service provided. Ken, the technician has been great. He is nice, professional, and does a great job. He addresses any concerns I might have and take the time to be sure the treatment is done correctly and i am satisfied with services provided. Michael P takes care of me on the business side of things and provides amazing customer service. I would definetly recommend....Waco, TX

January 23, 2026
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Reply from Aptive Pest Control - Austin

Hi Roshunda,

Thank you so much for sharing your experience! We’re thrilled to hear that the service provided by Ken has exceeded your expectations and that Michael P. has been a great support on the business side. At Aptive, we take pride in providing both thorough, effective pest protection and attentive customer care, and it’s wonderful to know our team is making a positive difference for you.

We truly appreciate your trust and your decision to continue with Aptive, as well as your recommendation to others in Waco. Thank you for being part of the Aptive neighborhood. We look forward to keeping your home well protected for years to come!

-Jasmine

Rated 5 out of 5 stars

On time

On time: efficient and friendly.

January 21, 2026
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Reply from Aptive Pest Control - Austin

Hi Nonnie,

Thank you for sharing your feedback. We’re glad to hear that our team was on time, efficient, and friendly during your service. Providing reliable, professional, and personable service is what we strive for at Aptive, and it’s wonderful to know our efforts made a positive impression.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 5 out of 5 stars

great job

technician arrived on date stated, texted when he arrived, asked if any specific needs and provided photos of work to show actually did the work. I appreciate being able to trust work has been done.

January 20, 2026
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Reply from Aptive Pest Control - Austin

Hi Tammy,

Thank you for taking the time to share this. At Aptive, trust and clear communication are a big part of the experience we want every customer to have, so it’s great to hear that your service professional arrived as scheduled, kept you informed, and followed up with photos to show the work completed. We know how important it is to feel confident that your home is being taken care of, and we truly appreciate you trusting Aptive with that responsibility. Thanks for being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

Bugs are gone

Bugs are gone, just as promised.

January 9, 2026
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Reply from Aptive Pest Control - Austin

Hi Aquil,

Thank you for sharing your experience! We’re thrilled to hear that our service delivered on our promise and that your home is now protected. At Aptive, we take pride in providing reliable and effective solutions while making sure our customers feel confident in the results.

We truly appreciate your trust and for being part of the Aptive community. Thank you for letting us take care of your home!

-Jasmine

Rated 4 out of 5 stars

Great Technicians

Great Technicians
Aptive service techs are knowledgeable and courteous. They explain what they're going to treat and always check to see if we have any issues before they show up.

January 15, 2026
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Reply from Aptive Pest Control - Austin

Hi Ginger,

Thank you so much for sharing this and for choosing Aptive. It means a lot to hear that our service professionals have been knowledgeable, courteous, and communicative throughout your experience. Taking the time to explain treatments and check in before arriving is a big part of how we try to make service feel easy and comfortable, not rushed or impersonal. We really appreciate you being part of the Aptive neighborhood and trusting us to take care of your home.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Austin

Hi Janis,

Thank you for sharing your experience! We’re glad to hear that our team was persistent in addressing the mouse problem and that your home is now protected. At Aptive, we take pride in providing thorough and effective solutions while keeping our customers informed and confident in the results.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home, even when persistence is required!

-Jasmine

Rated 5 out of 5 stars

The Aptive folks are always great!

The Aptive folks are always great! Our technician let us know they were here so we could bring our dogs in from the back yard. He treated the front yard first, and then the back. The treatment didn't take long (we have a fairly small yard out back), and he let us know when he was done, plus how long before we could let the dogs back out. Thanks again, Aptive!

January 18, 2026
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Reply from Aptive Pest Control - Austin

Hi Gilbert,

Thank you for sharing your experience! We’re thrilled to hear that your service professional kept you informed throughout the visit and made sure your dogs were safe while the treatment was completed. At Aptive, we strive to provide thorough, efficient service while keeping our customers’ homes and pets in mind.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home and yard. It’s always rewarding to know our team’s attention to detail and communication make a difference!

-Jasmine

Rated 5 out of 5 stars

Great attention and ensured good…

Great attention and ensured good application and installed bait boxes onsite. Took the time to come back and take photos and redo some spots immediately after initial application

January 8, 2026
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Reply from Aptive Pest Control - Austin

Hi Gloria,

Thank you for sharing your experience! We’re glad to hear that your Aptive service professional provided thorough attention, ensured proper application, and even took the extra step to follow up with photos and adjustments after the initial visit. Going above and beyond to make sure your home is properly protected is exactly what we aim for, and it’s wonderful to know that was reflected in your service. We’ll be sure to share your kind words with the team. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Rated 5 out of 5 stars

The technician was thorough

The technician was thorough, explained things and appeared very competent. Some technicians don't do a good job. He was very good. Quite happy!

January 15, 2026
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Reply from Aptive Pest Control - Austin

Hi Beverly,

Thank you for sharing your experience! We’re thrilled to hear that your Aptive service professional was thorough, knowledgeable, and provided clear explanations. We understand how important it is to have consistent, competent service, and it’s wonderful to know that this visit met your expectations. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Rated 2 out of 5 stars

Not very good experience

They always make tricky on scheduling to collect more money

January 15, 2026
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Reply from Aptive Pest Control - Austin

Hi Jianping,

Thank you for sharing this feedback. We understand why scheduling concerns, especially when they feel unclear or inconvenient, can be frustrating. At Aptive, our scheduling and billing are designed to support consistent, effective pest control rather than create confusion or unexpected charges, so it’s concerning to hear this was your impression.

We’d appreciate the chance to review your service schedule and billing details together to make sure everything aligns with your expectations and to clear up any misunderstandings. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can take a closer look and address this properly. Thank you for being part of the Aptive neighborhood, we value your feedback and the opportunity to improve your experience.

-Jasmine

Rated 5 out of 5 stars

Great price

Great price, quality service, excellent communication. Staff is always friendly and communicates before and after arrrival.

January 10, 2026
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Reply from Aptive Pest Control - Austin

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that our Aptive team has provided friendly, professional service with clear communication before and after visits, all while delivering great value. Providing reliable, thorough service with excellent communication is always our goal, and it’s wonderful to know that this has been reflected in your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Rated 1 out of 5 stars

Horrible experience

Three times Aptive has baited and sprayed for rodents, ants and roaches. We still have more ants than ever. I saw a roach alive not dead this morning and no rats/mice have been caught. We are doing our own diy extermination. Your company I would not recommend to anyone.

January 4, 2026
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Reply from Aptive Pest Control - Austin

Hi Shirley,

We sincerely appreciate you sharing your feedback and we’re sorry to hear that your experience has not met expectations. At Aptive, we take pest concerns very seriously and strive to provide effective, thorough solutions for every home. We would like the opportunity to review your service history and work with you to address the ongoing issues. Please reach out to us at socialmedia@goaptive.com at your convenience so we can ensure your home receives the attention it needs. Thank you for being part of the Aptive community, and we hope to make this right.

-Jasmine

Rated 5 out of 5 stars

The tech was very thorough and…

The tech was very thorough and informative!

January 7, 2026
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Reply from Aptive Pest Control - Austin

Hi Janice,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional was thorough and informative. At Aptive, providing clear communication and detailed service is a top priority, and your kind words mean a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Terrance is great

Terrance is great! Does a thorough job and is very courteous. Looking forward to his next visit.

January 3, 2026
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Reply from Aptive Pest Control - Austin

Hi there,

Thank you for sharing your experience! We’re thrilled to hear Terrance has been thorough and courteous during his visits. We’ll be sure to pass along your kind words, recognition like this means a lot to our team.

We look forward to continuing to provide the same great service on Terrance’s next visit and appreciate you being a part of the Aptive community.

-Jasmine

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