Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aptive is a scam. Their sales tactic is quite invasive. The salesman, Michael, who came to our house literally would not take "No" for an answer, to the point of questioning our financial status. We c... See more
Company replied
Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... See more
Company replied
This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This make... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
125 Washington St, Unit 3, 02035, Foxborough, MA, United States
- 13392178459
We overthink pests so you don't have to.
4.2
Great
108 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Timely notification, and on time arrival
We cannot lose them timely notification when technicians are arriving, they always inform me of what they are going to be spraying for, and send pictures immediately after
November 15, 2025
Reply from Aptive Pest Control - Boston
Hi Sonya,
Thank you so much for sharing your feedback! We’re thrilled to hear that our service professional keeps you informed about appointment times, explains exactly what they’ll be treating, and provides follow-up photos. At Aptive, we take pride in providing clear communication along with effective pest control so our customers feel confident and informed every step of the way.
We truly appreciate your trust in us and look forward to continuing to serve your home.
-Jasmine
I would absolutely not recommend aptive…
I would absolutely not recommend aptive to anyone.
The first visit was barely sprayed if you can even say that. I don’t believe they even came into my yard
I was also told all the products were non toxic when the salesman was selling me
On the service - found out later that is absolutely not true.
Awful product- they have to keep coming back and spraying . I was with another company for 6 years and never had issues -
Switched to aptive because of a cunning sales man and have had issues ever since. Absolutely disgusted with the way the sales man sold me on a complete lie
November 13, 2025
Reply from Aptive Pest Control - Boston
Hi there,
Thank you for taking the time to share your experience. I’m very concerned to hear about the issues you’ve faced, and I completely understand how frustrating this must be. At Aptive, we take both the effectiveness and safety of our products very seriously, and it’s important to us that our customers feel confident in the service they receive.
I’d like to personally look into your account to ensure everything is addressed properly and make sure you get the care and results you expected from the start. Please reach out to us directly at socialmedia@goaptive.com so we can review your service history and work toward a solution that restores your trust.
We truly appreciate you being part of the Aptive neighborhood, and your feedback helps us improve the experience for every customer.
-Jasmine
Andre was great
Andre was great. He knew what he was doing. I showed him my needs. He did excellent work and explained what he was doing as we went alone on my next appointment I will be requesting him 10/10
November 12, 2025
Reply from Aptive Pest Control - Boston
Hi Steve,
Thank you for sharing your experience! We’re thrilled to hear that Andre provided knowledgeable, thorough, and attentive service while addressing your needs. At Aptive, we take pride in having service professionals who not only deliver excellent treatments but also communicate clearly and make our customers feel confident in the process.
We truly appreciate you being part of the Aptive neighborhood, and we’ll be sure to pass along your kind words to Andre. We look forward to your next appointment!
-Jasmine
They tell me everything they do
November 12, 2025
Reply from Aptive Pest Control - Boston
Hi Fred,
Thank you for sharing your feedback! We’re glad to hear that our team takes the time to clearly explain the work they’re doing. At Aptive, we take pride in keeping our customers informed and ensuring every service visit is thorough and transparent. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Reply from Aptive Pest Control - Boston
Hi there,
Thank you for sharing your feedback. We’re glad to hear that your appointment notifications and scheduling met your expectations. At Aptive, we strive to keep every customer informed and ensure timely, reliable service, and it’s great to know we hit the mark in your experience.
We truly value having you as part of the Aptive neighborhood and look forward to continuing to provide professional, dependable service you can count on.
-Jasmine
Never addressed my issues when I…
Never addressed my issues when I changed from previous company who I was happy with. When I addresses and called the issue was unsatisfactory treated. The person who came out in my opinion was not trained properly. Very dissatisfied and can’t wait for this contract to expire. 😡
November 8, 2025
Reply from Aptive Pest Control - Boston
Hi Deb,
Thank you for taking the time to share your experience. I’m very sorry to hear that your transition to Aptive did not meet your expectations and that the service you received was unsatisfactory. We aim to provide thorough, effective pest control and highly trained service professionals, and it’s clear we fell short in your situation.
Your feedback is important, and we take it seriously. I’d like the opportunity to review your account and address the issues you experienced to ensure they are properly resolved. Please reach out to us directly at socialmedia@goaptive.com so we can discuss your concerns and work toward a resolution.
At Aptive, we value every customer and their trust, and we are committed to improving our services and making sure each visit is effective and professional.
-Jasmine
Lewis is an excellent technician
Lewis is an excellent technician. Treats everything that needs treatment and replaces the mousetraps.
October 31, 2025
Reply from Aptive Pest Control - Boston
Hi Carol,
We’re thrilled to hear that Lewis continues to provide thorough and attentive service! At Aptive, we take pride in service professionals who address every concern and ensure your home is fully protected. Thank you for choosing Aptive and for recognizing Lewis’s dedication!
-Jasmine
I would like to speak to a local rep or…
I would like to speak to a local rep or the tech who performed my service.
I'm not interested in an App, or clicking a link, or receiving a text from a 5 digit #.
November 5, 2025
Reply from Aptive Pest Control - Boston
Hi George,
Thank you for sharing your feedback. I completely understand your preference to speak directly with a local representative or the service professional who visited your home. At Aptive, we strive to make every interaction personal and effective, and we appreciate you letting us know how you’d like to be contacted.
Please reach out to us directly at socialmedia@goaptive.com so we can connect you with a local representative who can address your concerns and assist you personally. Your satisfaction is very important to us, and we want to ensure your experience with Aptive meets your expectations.
-Jasmine
Chris provided excellent service. …
Chris provided excellent service from beginning to end. Chris was thorough and paid attention to the nevessary details.
November 5, 2025
Reply from Aptive Pest Control - Boston
Hi Rosanne,
Thank you for sharing your experience! We’re thrilled to hear that Chris provided excellent, thorough service and paid close attention to every necessary detail. At Aptive, we take pride in having service professionals who are dedicated to delivering reliable and careful care for every customer.
We truly appreciate you being part of the Aptive community and for recognizing Chris’s commitment to providing outstanding service.
-Jasmine
Impossible to cancel
I moved home over 6 months ago and have phoned in to cancel over 3 times. I keep getting text messages and arrivals notification and charges.
November 4, 2025
Unprompted review
Reply from Aptive Pest Control - Boston
Hi James,
Thank you for bringing this to our attention. I completely understand how frustrating it must be to continue receiving messages and charges after moving and reaching out several times to cancel. That’s not the seamless experience we want for our customers. At Aptive, we take these situations seriously, and I’d like to ensure your account is properly updated and any remaining issues are resolved right away. Please reach out to us at socialmedia@goaptive.com so we can take care of this for you. We truly appreciate you taking the time to share your experience and for being part of the Aptive neighborhood.
-Jasmine
Aptive is a scam
Aptive is a scam. Their sales tactic is quite invasive. The salesman, Michael, who came to our house literally would not take "No" for an answer, to the point of questioning our financial status. We continued to decline, he continued to push. He even told us many of our neighbors had signed up for services, which we eventually found not to be true. Finally, after MANY price adjustments we agreed to a contract more or less to get him out of our face. The timing of services were inconsistent, and we didn't notice much of a difference. Will be cancelling and will not recommend.
October 25, 2025
Reply from Aptive Pest Control - Boston
Hi there,
Thank you for taking the time to share your experience. We take feedback like this very seriously, as it helps us ensure every interaction reflects the values of the Aptive neighborhood. We are genuinely sorry to hear that your experience with our sales process and service did not meet the standards we strive for.
We want every customer to feel respected and comfortable when considering our services, and your experience is not reflective of the level of care and integrity we aim to provide. If you are open to it, we would like to review your account and the concerns you raised so we can make things right. Please reach out to us at socialmedia@goaptive.com so we can address this directly.
Thank you again for sharing your feedback, and for giving us the opportunity to learn and improve.
-Jasmine
the tech showed up early started…
the tech showed up early started immediately was clean quick and efficient
November 1, 2025
Reply from Aptive Pest Control - Boston
Hi there,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that your service professional arrived on time, worked efficiently, and left everything clean. Our team takes pride in providing prompt, thorough, and respectful service, and it’s great to know that reflected in your visit.
We appreciate your feedback and your trust in Aptive to protect your home.
-Jasmine
We are informed of everything they do
We are informed of everything they do, with words and photos. I do appreciate that. I also appreciate that we have not suffered the pests of last year.
October 31, 2025
Reply from Aptive Pest Control - Boston
Hi Jean,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our team keeps you informed with clear communication and photos, and that our service has helped protect your home from pests compared to last year. Providing thorough, attentive, and effective care is what we strive for, and it’s wonderful to know that reflected in your experience.
We truly appreciate your trust in Aptive and your feedback. It inspires our team to continue delivering the high-quality service our customers rely on.
-Jasmine
We had a serious rodent problem and…
We had a serious rodent problem and since we have been using Aptive the rodents have completely disapeared. They also have contained mosquito and other pest issues. The only negative that I give is that they need to inprove their communication. I have to constanly ask them what hey are doing. Also, we get a different person each visit and it seems that the previous person does not leave a note as to what they did. As an example, the first person put mouse traps in certain areas but the next months person knew nothing about them or where they were. I had to walk around with the technician and look for them
October 30, 2025
Reply from Aptive Pest Control - Boston
Hi Paul and Annette,
Thank you for sharing your experience and for trusting Aptive with your pest control needs. We’re so glad to hear that your rodent problem has been resolved and that we’ve been able to help with mosquitoes and other pests.
We also appreciate your honest feedback about communication and consistency. We understand how frustrating it can be to have to repeatedly explain your setup to different service professionals, and we’re actively looking for ways to improve continuity and ensure notes are properly passed along between visits.
Your input is invaluable in helping us improve, and we’re grateful to have you as part of the Aptive neighborhood. We’ll continue working to make each visit as seamless and effective as possible.
-Jasmine
I am dissatisfied with your company and wish to cancel.
I am dissatisfied with your products and procedures. I have more roaches than ever before. We lived in this 100 year old house for more than 40 years without any roaches. I have been on hold for almost an hour trying to cancel your services with no one picking up the phone.
September 18, 2025
Reply from Aptive Pest Control - Boston
Hi Barbara,
Thank you for sharing your experience. We’re sorry to hear about the pest activity and the difficulty you’ve had reaching us. That’s not the experience we want for our customers. Roaches can be especially persistent in older homes, and while our treatments are designed to reduce activity over time, we understand how frustrating it can be when results aren’t meeting expectations.
We’d like to review your account and ensure the right treatment plan is in place. Please reach out to us at socialmedia@goaptive.com so we can assist right away. We appreciate you giving Aptive a try and value your feedback.
-Jasmine
Aptive is an awesome company
Aptive is an awesome company. There services are outstanding
October 25, 2025
Reply from Aptive Pest Control - Boston
Hi Russell and Jeanne,
Thank you for sharing your feedback. We’re thrilled to hear that you’ve had an outstanding experience with Aptive. At Aptive, we take pride in providing reliable, professional, and customer-focused service that keeps every home protected.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide excellent service for your home.
-Jasmine
very disappointed
I spoke with the technician to tell him what my concerns were and asked him to call me back afterthe visit. He never did. Very disappointed.
October 21, 2025
Reply from Aptive Pest Control - Boston
Hi Julie,
Thank you for sharing your experience. We sincerely apologize that your service professional did not follow up with you after your visit. At Aptive, we strive to provide clear communication and attentive service, and it’s clear we fell short in this instance.
We’d like the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and ensure your concerns are fully addressed. Your feedback helps us improve our service and ensure every customer receives the attention they deserve.
-Jasmine
I received a text asking about my…
I received a text asking about my service at 921 am. I was at the house, did not see anyone. No pictures left ( usually see what they do) and no sign it was treated. Actually quite curious if they even came!
October 11, 2025
Reply from Aptive Pest Control - Boston
Hi Pat,
Thank you for sharing your experience. We completely understand your concern and how frustrating it can be when it’s unclear whether service was completed. We sincerely apologize for any confusion and for not meeting the expectations you’ve come to rely on from Aptive.
We’d like the opportunity to review your account and ensure your property receives the thorough treatment it needs. Please reach out to us directly at socialmedia@goaptive.com so we can clarify what occurred and get a follow-up scheduled if necessary.
Thank you for being a part of the Aptive neighborhood, and we appreciate the chance to make this right.
-Jasmine
Reply from Aptive Pest Control - Boston
Hi Vivian,
We’re thrilled to hear that you had an excellent experience with Aptive! Our team takes pride in providing reliable and thorough pest control so our customers can feel safe and comfortable in their homes. Thank you for being a valued part of the Aptive neighborhood!
-Jasmine
Great service
Great service. A breath of fresh air considering the disappointing competition.
Keep it up!
October 9, 2025
Reply from Aptive Pest Control - Boston
Hi Lawrence,
Thank you so much for sharing your experience! We’re thrilled to hear that our service stood out and provided a positive experience compared to your past experiences. At Aptive, we strive to deliver knowledgeable, thorough, and reliable service at every visit, and it’s wonderful to know our efforts made a difference for you. We truly appreciate you choosing Aptive and look forward to keeping your home protected!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.