Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... See more
Company replied

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Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... See more
Company replied
Aptive is a scam. Their sales tactic is quite invasive. The salesman, Michael, who came to our house literally would not take "No" for an answer, to the point of questioning our financial status. We c... See more
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Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... See more
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This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This make... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
125 Washington St, Unit 3, 02035, Foxborough, MA, United States

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We've had a great experience with the treatments that we have had. They are very professional and efficient. They explain the process.

Reply from Aptive Pest Control - Boston
Impressed with representative. He found where they are coming in. Would have been a five star but we have a lot of mice in the attic.

Reply from Aptive Pest Control - Boston
He was on time, asked me what I was looking for him to accomplish, and quickly got it done !

Reply from Aptive Pest Control - Boston
I'm three applications into their service with an overall positive experience. Their field tech's have been real good (especially Skylah). Treatments have been effective for the most part but have not eliminated moles (was main reason for service). Other pest are gone.
One shortcoming is a personal contact. Not sure who to contact and how if a need comes up.
10/1/25 update:
Ironically after writing this review Aptive responded to my review about the lack of "personal" contact by recommending I contact their office. Just my point, I do know who or how to contact them. I'm sure it's on me but I could use a little help with this frustration.

Reply from Aptive Pest Control - Boston
I still have rodents the guy didn't come yesterday

Reply from Aptive Pest Control - Boston
This could be a misunderstanding on my end. Tye was very courteous, we discussed spraying not the door jams but around the front door and deck door. Door jam on front door is all sticky dark stuff on all sides if jam.
I could not see any spraying around deck door which is perhaps why so many ants in kitchen which is at deck door. I have cameras on the perimeter of house so I can always see what’s being done and how long it takes.

Reply from Aptive Pest Control - Boston
A vague performance contract with big promises upfront and poor performance. Had to call back three separate times due to ants, spiders and mice. Treatments were so quick with poor result. Don’t waste your money.

Reply from Aptive Pest Control - Boston
The service is done in a timely manor and on the day scheduled. Very thorough and communication is prompt.

Reply from Aptive Pest Control - Boston
Many of the technicians have been very professional and record what they complete for their duties. Unfortunately, even with three bait boxes and multiple traps, I caught a mouse on my kitchen floor and threw it outside. Bugs are definitely down. Everything is done online and haven't had a problem yet.

Reply from Aptive Pest Control - Boston
Recently I have had a problem with hornet nests. Aptive came right out and dealt with these nests in two different locations. Very grateful for their timely inspections!!

Reply from Aptive Pest Control - Boston
Great communications and feedback exactly what he did.

Reply from Aptive Pest Control - Boston
The service is thorough and clean. Scheduling and re-scheduling is easy. Appointments are kept on-time.

Reply from Aptive Pest Control - Boston
It is a pleasure to have all those pesky bugs and such removed on an effective schedule.

Reply from Aptive Pest Control - Boston

Reply from Aptive Pest Control - Boston
I don't have to think or worry about it at all. My monthly payment is automatic. Results are obvious already. Folks are polite and efficient. Notification is done very well. Reports and receipts are easy to save for my records. No complaints 😃

Reply from Aptive Pest Control - Boston
Our spider issue wasn't taken as seriously as we thought. Every treatment i mentioned all the spider web around but would return home and still see them.
The person doing the treatment was always professional and communicative

Reply from Aptive Pest Control - Boston
Techs are always telling us exactly what they are going to do.

Reply from Aptive Pest Control - Boston
Aptive is a great company. The products they use to treat my property does not include chemicals.

Reply from Aptive Pest Control - Boston
Quick response to setup visit 30
Very professional technician
Sent me message 30 minutes before arrival.

Reply from Aptive Pest Control - Boston
The techs were courteous and prompt. They kept me well informed overall an excellent job.

Reply from Aptive Pest Control - Boston
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