Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... See more
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Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... See more
Company replied
Aptive is a scam. Their sales tactic is quite invasive. The salesman, Michael, who came to our house literally would not take "No" for an answer, to the point of questioning our financial status. We c... See more
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Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... See more
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This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This make... See more
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Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
125 Washington St, Unit 3, 02035, Foxborough, MA, United States

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We called Aptive to get rid of ants . Ants are still in the house . I don’t know what to do . They already came twice . They applied multiple chemicals . Nothing helps . The applied liquid chemical around the perimeter on the concrete. The applied hard granules on the soil around the perimeter . Inside they applied glue looking like substance from the tube. Ants still seem to come back . They are unable to get rid of them . We will have to use some other service. Thank you .

Reply from Aptive Pest Control - Boston

Reply from Aptive Pest Control - Boston
Terrible experiences with Customer service
Customer Service has been absolutely ineffective for me and, in fact, regardless of continuing issues, I avoid calling them. They are that frustrating. There is a wide disparity in the service from Service Techs. It ranges from superb service to a hurried, less-than-10-minute call. That translates into an expensive, non-effective experience. Will probably cancel the service.

Reply from Aptive Pest Control - Boston
You folks are very good at giving notice as to our scheduled maintenance and the technicians are are always polite and professional. Bees and small flying insects continue to appear around my back porch and flower beds. These are close to the house and can be annoying.

Reply from Aptive Pest Control - Boston
After the last service, I had an infestation of ants inside the house and ticks in my backyard, as well as bees at the back of the house. I called the service technician who performed the service and sent him pictures of the issues. He promised to have his boss contact me to reschedule a service for my house, but that never happened. I'm extremely unhappy.

Reply from Aptive Pest Control - Boston
Ben checked in to learn my concerns before he treated the property and explained everything he did. Also emailed pictures.

Reply from Aptive Pest Control - Boston
My house has been bug free and critter- free since using Aptive. I feel that they are aware of making their applications with my safety and safety of the environment in mind. I also appreciate their professionalism and friendly staff. I have no complaints. They meet my needs.

Reply from Aptive Pest Control - Boston
I've been thoroughly impressed with Aptive Pest Control from day one. Their team is professional, courteous, and incredibly knowledgeable. The technician took the time to walk me through the process and answer all of my questions, which really put me at ease.
Since starting their service, we've seen a noticeable difference—our pest issues are completely under control, and it's made a big impact on our comfort and peace of mind at home. I also appreciate their eco-friendly approach, and how easy they make it to schedule follow-ups if needed.
Highly recommend Aptive to anyone looking for reliable, effective, and friendly pest control service!

Reply from Aptive Pest Control - Boston
Thorough application and attention to details for treating specific areas

Reply from Aptive Pest Control - Boston
The check-in for concerns or problem areas either at the door when I'm home or over text when I'm not is always appreciated as is the follow-up of the work that was done.

Reply from Aptive Pest Control - Boston
application seems to work well; service provide when scheduled and relatively non-invasive; company workers pleasant, knowledgeable and helpful.

Reply from Aptive Pest Control - Boston
The communication is top notch I know when you are coming when you are there and pictures are sent when you are done
Cody did an excellent job

Reply from Aptive Pest Control - Boston
The provider was informative, courteous and professional.

Reply from Aptive Pest Control - Boston
Excellent customer service, doesn't matter which tech shows up. Attentive, ask if there are any new problems, always helpful.

Reply from Aptive Pest Control - Boston
i have been a client for a few years and am very happy with my treatments.

Reply from Aptive Pest Control - Boston
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