Justin performed the service today. His timeliness and communications were excellent. He let me know when he'd be there and when he left. He followed up with a report.
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Trinity was very respectful and professional. Everything about the treatment was explained thoroughly. We've used Aptive for many years. First in our home in NJ, and now here in SC. We discovered the... See more
Company replied
Johnny did a great job. Showed up when he said he would. Did complete walk around of my Bk property. Reviewed the history of my property. Provided pictures of services performed. Offered cautiona... See more
Company replied
They show up at my house without me being there and without my pets being inside. I still have the black ants which I told them to eliminate and now I have a yellow jacket nest somewhere in my front y... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4215 Stuart Andrew Blvd, Ste D, 28217, Charlotte, NC, United States
- 17046105860
We overthink pests so you don't have to.
4.5
Excellent
233 reviews
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I've been paying for almost a year to…
I've been paying for almost a year to get rid of an ant problem that I still have right now and I'm still paying. If something is fixed very soon ill be parting ways.
April 8, 2026
Reply from Aptive Pest Control - Charlotte
Thank you for taking the time to share your feedback with us, Brooks. We're sorry to hear that your experience has not met your expectations and that the ant problem persists. We strive to provide effective solutions, and it's concerning to learn that we haven't handled this issue for you yet.
Please know that your satisfaction is important to us, and we would like to address this matter promptly. Please email socialmedia@goaptive.com with your address and any additional information you can share so we can ensure your experience improves. We are here to help!
-Alexis
Will was very professional
Will was very professional and friendly. He listened to my concerns and explained what he would be doing. After his assessment, he did the service and sent pictures.
I originally thought I was told a morning appointment and called a pass technician who tried to help me. I finally called Customer Service. Will arrived a little after noon so all was well.
April 11, 2026
Reply from Aptive Pest Control - Charlotte
Hi Wendy,
Thanks so much for sharing this. We’re glad to hear Will was professional, friendly, and took the time to listen, explain the service, and follow through with photo updates. That level of communication is exactly what we aim for at Aptive.
We also appreciate your patience with the scheduling mix up, and we’re happy everything still came together smoothly. At Aptive, we work hard to show that we’ve got it handled, so you can feel confident every step of the way.
-Jasmine
Excellent Service
Very happy overall. Treatments have been effective. Josiah has been our technician the last few treatments. He is not only very courteous but he is very conscientious and thorough.
April 11, 2026
Reply from Aptive Pest Control - Charlotte
Thank you so much for taking the time to share your positive experience with us, Michael! We're thrilled to hear that you've been so happy with our services and that the treatments have been effective. It's wonderful to know that Josiah has been providing you with courteous, conscientious, and thorough service. We will be sure to pass along your kind words to him. Your feedback is greatly appreciated and motivates us to continue delivering the best possible service. If you ever need anything else, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!
-Alexis
The communication is great and the…
The communication is great and the service is quick and efficient. Our service technicians are always friendly and courteous.
April 4, 2026
Reply from Aptive Pest Control - Charlotte
Hi Laura,
Thanks so much for sharing this, we really appreciate it. It’s great to hear that our communication, speed, and efficiency have stood out to you, and that our Aptive service professionals have consistently been friendly and courteous.
At Aptive, we work hard to make every visit smooth and stress-free, so you can feel confident everything is handled the right way from start to finish. We truly appreciate you choosing Aptive and trusting us with your home.
-Jasmine
Reply from Aptive Pest Control - Charlotte
Thanks for the wonderful review, Steve! We're thrilled to hear that you love our services. Your satisfaction is our top priority, and it's great to know that we've met your expectations. If you ever need any further assistance or have questions, please don't hesitate to reach out. We're grateful you've chosen Aptive to handle your pest control needs!
-Alexis
Reagan
Reagan was who did my treatment. She took me outside to show me where voles were and fully explained how it works. She was very knowledgeable.
April 7, 2026
Reply from Aptive Pest Control - Charlotte
We really appreciate you taking the time to share this with us, Terri! We're really happy Reagan took the time to walk you through the areas of concern and clearly explain how the treatment works. Her knowledge and willingness to show you what she was seeing really helps build confidence in the service, and we’re glad that stood out to you. Thanks for trusting Aptive to handle your pest concerns with the care you deserve!
-Alexis
Austin does a great job
Austin does a great job. Always sends a email and text before he gets here.
April 4, 2026
Reply from Aptive Pest Control - Charlotte
Hi Scott,
Thank you for sharing your experience! We’re thrilled to hear that Austin provides great service and keeps you informed with emails and texts before each visit. At Aptive, we take pride in making sure every home and pest concern is fully handled, and it’s wonderful to know Austin’s attention to detail reflects that commitment.
We’ll be sure to pass along your kind words to him. Thank you for choosing Aptive and for taking the time to share your feedback!
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi Ashley,
Thank you for your feedback! We’re glad to hear our team was able to respond promptly to your revisit request. At Aptive, we’re committed to making sure every concern is handled so you can feel confident your home is protected. We appreciate your trust in us and look forward to keeping your home protected!
-Jasmine
There technicians are very good and go…
There technicians are very good and go above and beyond.
March 31, 2026
Reply from Aptive Pest Control - Charlotte
It's wonderful to know our service professionals have consistently provided great service and gone above and beyond for your home, Jay. That extra effort and attention to detail really means a lot, and we’re happy it’s made a difference in your experience. Thanks for being a part of the Aptive neighborhood!
-Alexis
Drake was great
Drake was great, courteous, friendly, asked if we were experiencing any concerns or need additional treatment anywhere. Just a pleasant representative for the company overall.
March 31, 2026
Reply from Aptive Pest Control - Charlotte
It's wonderful to know that Drake provided such a great experience, Barbara! We're so happy he was courteous, friendly, and took the time to check in on any concerns or additional treatment needs. That kind of thoughtful, attentive service really makes a difference, and it's great to know it stood out. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Professional, polite and courteous
Their technician always lets me know they are here to do their work and lets me know when they finish. They always ask if I have had any problems with pests they can address. They are very professional, polite and courteous. That is so rare today to get that with any service. I appreciate that immensely.
March 20, 2026
Reply from Aptive Pest Control - Charlotte
Thank you for your thoughtful feedback, Linda! We’re glad to hear our team consistently communicates well, takes time to check in on any pest concerns, and provides professional and courteous service. We truly appreciate having you as a part of the Aptive neighborhood!
-Alexis
Great Service!
The technician was polite and very professional. He answered all my questions. I was very pleased with the service.
March 24, 2026
Reply from Aptive Pest Control - Charlotte
Hi there,
Thank you for sharing your experience with us! We’re so glad to hear your Aptive service professional was polite, professional, and took the time to answer all your questions, that kind of care and attention is exactly what we strive for.
We truly appreciate you choosing Aptive and trusting us with your home. It’s great to know your service was handled in a way that left you feeling confident and pleased. If you ever need anything moving forward, we’re always here to help!
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi Rebecca,
We’re so glad to hear our team was polite, knowledgeable, and thorough! At Aptive, we take pride in making sure every detail is handled so our customers can feel confident their home is in good hands. Feedback like yours inspires us to keep delivering service that’s attentive, reliable, and makes a real difference, because with Aptive, you can trust we’ve got this handled.
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi CJ,
Thank you for taking the time to share your feedback, we really appreciate it. We’re glad to hear that our team has been friendly, responsive, and thorough, that’s exactly the level of service we strive to provide at Aptive. We truly appreciate you choosing Aptive and being part of the Aptive family.
-Jasmine
Tech was very nice however I do not…
Tech was very nice however I do not like the company.
February 24, 2026
Reply from Aptive Pest Control - Charlotte
Hi Rose,
Thank you for sharing your feedback. I’m glad to hear that your service professional was courteous and provided a positive experience, but I understand that you didn’t have the same impression of the company overall.
At Aptive, we take every customer’s experience seriously, and feedback like yours helps us understand where we can improve. Please feel free to reach out to us directly at socialmedia@goaptive.com if you’d like to share more about your experience or discuss any concerns. We truly appreciate you taking the time to share your thoughts and giving us the opportunity to learn from your perspective.
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi Kelly,
Thank you for sharing your feedback! We’re thrilled to hear that you received excellent service and found our service professional knowledgeable. At Aptive, we take pride in providing thorough, professional service and ensuring our customers feel confident in the care of their homes. We truly appreciate you choosing Aptive to help keep your home protected.
-Jasmine
I always get a great pest control all a great experience
Alex always a great job ask if there is anything we see that needs attention. Always let's me no if there is a problem and takes care of it sends pictures of the job and what he has done glad he is are bug man
March 10, 2026
Reply from Aptive Pest Control - Charlotte
Hi Richard,
Thank you for sharing such kind feedback! We’re thrilled to hear that Alex consistently provides thorough and attentive service. At Aptive, we take pride in our service professionals who go the extra mile, checking in about concerns, keeping customers informed, and documenting their work so you can feel confident in the service. It’s wonderful to know Alex’s care and professionalism have made such a positive impact. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Austin arrived early and was very quick…
Austin arrived early and was very quick and thorough
February 28, 2026
Reply from Aptive Pest Control - Charlotte
Hi Frank,
Thank you for sharing your experience! We’re glad to hear that Austin arrived early and provided quick, thorough service. At Aptive, we take pride in delivering professional, reliable, and efficient pest control for every home, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Brandon is always professional
Brandon is always professional. He explains everything that he needs to do. Always ask if we need anything else. He is very nice to work with.
February 28, 2026
Reply from Aptive Pest Control - Charlotte
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that Brandon consistently provides professional, thorough, and attentive service while taking the time to explain everything and check in on any additional needs. At Aptive, we take pride in delivering friendly, knowledgeable, and reliable pest control, and it’s wonderful to know Brandon made such a positive impression. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Reply from Aptive Pest Control - Charlotte
Hi Charles,
Thank you for sharing your feedback! We’re glad to hear that our team consistently provides thorough service. At Aptive, we take pride in delivering professional, attentive, and reliable pest control for every home, and it’s wonderful to know our efforts continue to meet your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
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