I started using Aptive 6 years ago when we moved into our home. While I’m not a fan of companies that send solicitors door to door to drum up business….i started a plan with them intending to cancel... See more
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I have been with Aptive for 5 years now as a customer and I remain with them even though other companies have approached me for their business. I remain with Aptive as a customer because they really... See more
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Service is great. Representatives always text upon arrival and send pictures of what they’re doing. Upon request they will come inside to see a problem and discuss it. Always helpful and informativ... See more
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Everything is wrong. Aptive is incompetent when it comes to customer services. You don't seem to listen to customer concerns, nor address request. From the first day that I signed up for Aptive serve... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
733 E Lakeview Plaza Blvd., 43085, Worthington, OH, United States
- 16143687196
We overthink pests so you don't have to.
4.6
Excellent
130 reviews
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Reply from Aptive Pest Control - Columbus
Hi Nancy,
Thank you for sharing your feedback! We’re glad to hear our service professional takes the time to explain the service clearly and listens to your concerns. At Aptive, we strive to provide professional, attentive service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
I haven't had a bug problem since I…
I haven't had a bug problem since I moved in three years ago. I love the text messages, the pics of the house, and the thorough job they do.
September 10, 2025
Reply from Aptive Pest Control - Columbus
Hi Aaron,
Thank you for sharing your feedback. We’re thrilled to hear that you’ve had a comfortable experience since moving in and that our communication and thorough service have made a positive impact. At Aptive, we strive to provide both effective pest control and clear, helpful updates, and it’s wonderful to know that’s come through for you.
-Jasmine
Young man was very thorough
Young man was very thorough. Even moved a praying mantis to safety before dusting the area
September 6, 2025
Reply from Aptive Pest Control - Columbus
Hi there,
Thank you for sharing your feedback! We’re delighted to hear that our service professional was thorough and took the extra step to safely relocate the praying mantis. At Aptive, we take pride in providing careful, professional pest control while being mindful of the environment around your home. We’ll be sure to pass along your kind words and look forward to continuing to keep your home comfortable.
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Michael,
Thank you for sharing your feedback! We’re thrilled to hear that Tyrone and our team have consistently been knowledgeable and kind. At Aptive, we take pride in providing professional, attentive, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to Tyrone and the team, and we look forward to continuing to keep your home comfortable.
-Jasmine
I had one minor isue with the last…
I had one minor isue with the last service call. Icalled them and allissues were correct during the ast visit.
September 10, 2025
Reply from Aptive Pest Control - Columbus
Hi Fred,
Thank you for sharing your experience with Aptive! We’re glad to hear that the minor issue with your last service call was quickly addressed and resolved. Providing attentive, responsive service is what we strive for with every customer in the Aptive neighborhood, and it’s wonderful to know we were able to correct everything during the last visit.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
Everything is wrong
Everything is wrong. Aptive is incompetent when it comes to customer services. You don't seem to listen to customer concerns, nor address request. From the first day that I signed up for Aptive serve I made it clear that I want the treatment to be on Saturdays and if weekday after 5p. But did you listen? You have continuously scheduled me for weekdays during work hours, though I need treatment inside and outside.
September 9, 2025
Reply from Aptive Pest Control - Columbus
Hi Ibifaa,
Thank you for sharing your feedback. We sincerely apologize for the frustration you’ve experienced with scheduling. We understand how important it is for our services to fit your availability, especially when treatments need to be inside and outside your home. At Aptive, we strive to listen carefully to customer preferences and deliver service that works for you, and it’s clear we’ve fallen short in this case.
We want to make this right. Please reach out to our team at socialmedia@goaptive.com so we can review your account, adjust your scheduling preferences, and ensure future visits meet your needs. We truly appreciate your patience and the opportunity to restore your confidence in Aptive.
-Jasmine
good customer service
September 9, 2025
Reply from Aptive Pest Control - Columbus
Hi Mark,
Thank you for sharing your feedback! We’re glad to hear you experienced good customer service from the Aptive team. Providing attentive, reliable, and professional service is very important to us, and it’s wonderful to know our efforts made a positive impression. We truly appreciate you being part of the Aptive community and look forward to continuing to serve you with the same level of care.
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Shafi,
Thank you for sharing your feedback! We’re glad to hear that you’re satisfied with the service provided. At Aptive, we take pride in delivering thorough and reliable pest control, and it’s wonderful to know our efforts have met your expectations. We appreciate your trust in us.
-Jasmine
Good communication from the tech
Good communication from the tech. I always receive a text ahead of the call. I also appreciate the pictures showing what services were performed.
August 16, 2025
Reply from Aptive Pest Control - Columbus
Hi Jeff,
Thank you for taking the time to share your experience! We’re glad to hear that our team’s communication, including advance texts and service photos, has been helpful for you. At Aptive, we strive to provide clear, thorough service so you always know exactly what’s being done to protect your home.
We truly appreciate you choosing Aptive and look forward to continuing to provide you with exceptional pest protection.
-Jasmine
Wonderful
There were two people and they talked to me about what I wanted done and asked what pest concerns I saw.
August 15, 2025
Reply from Aptive Pest Control - Columbus
Hi Dora,
Thank you for sharing your experience! We’re glad to hear that our team took the time to discuss your specific concerns and ask about any pest activity you’ve noticed. At Aptive, we strive to provide thorough, personalized service that addresses the unique needs of every home.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
Ever since the first visit to apply the…
Ever since the first visit to apply the pesticides i have noticed a huge decrease in the amount of bugs on my property and in the house. We had a huge problem with ants and spiders and now they are pretty much gone. The tech always sends an alert to let you know when they are coming, when they arrive, and when finished. They also send pictures of where they applied the chemicals. Price is very affordable also.
August 13, 2025
Reply from Aptive Pest Control - Columbus
Hi Kevin,
We’re thrilled to hear that our treatments have made such a noticeable difference in reducing ants and spiders both inside and outside your home! It’s wonderful to know that our service professional’s communication and thoroughness, including alerts, updates, and photos, have made the process clear and convenient for you. At Aptive, we take pride in providing effective, attentive, and affordable pest control.
Thank you for being a valued part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
Prompt & quality work
They responded same day and treatment resolved the issue (ants) within hours.
August 16, 2025
Reply from Aptive Pest Control - Columbus
Hi Susan,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that our team was able to respond the same day and resolve your ant issue so quickly. Providing fast, effective solutions is exactly what we aim for, and feedback like yours lets us know we’re delivering on that promise. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Ginny,
Thank you for sharing your experience with Aptive! We’re glad to hear our team was able to come out whenever you needed and check things out promptly. Providing reliable service and being there when you call is exactly what we strive for, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
What a relief.
It is always a concern not being home during a service. The after service text message with photos is always such a relief to receive. I know everything has been done and I didn't have to be there to make sure.
July 22, 2025
Reply from Aptive Pest Control - Columbus
Hi Bill,
Thank you so much for sharing your experience! We’re really glad to hear that the after-service text messages with photos bring you peace of mind. At Aptive, we strive to make pest control convenient and transparent for our customers, especially when being home for every visit isn’t possible. Your feedback means a lot to us, and we’re committed to continuing to provide service you can trust and rely on. Thanks for being a part of the Aptive family!
-Jasmine
Ian does a great job keeping my home…
Ian does a great job keeping my home under control. I live in the country so there are all kinds of insects and rodents but I have no problems in my home. I’m very happy with Aptive.
July 25, 2025
Reply from Aptive Pest Control - Columbus
Hi Jo,
Thank you so much for the kind words! We're thrilled to hear that Ian is doing such a great job helping keep your home protected—especially in a rural area where pests and rodents can be more of a challenge. At Aptive, we’re committed to providing effective, customized service, and it's great to know you're seeing those results.
We’re grateful to have you as part of the Aptive family and truly appreciate your trust in us to keep your home comfortable!
-Jasmine
I like relationships with my vendors
I like relationships with my vendors. I have always received the service you promised and when odd things cropped up, you sent out knowledgeable people to solve the problems free of charge! I have turned down less expensive vendors because you have treated me with respect.
July 24, 2025
Reply from Aptive Pest Control - Columbus
Hi Lyn,
Thank you so much for this thoughtful review. Hearing that you value the relationship we’ve built and chose to stay with Aptive because of the respect and service you’ve received truly means the world to us. We work hard to earn and keep that trust by delivering on our promises and being there when unexpected issues pop up—so it’s incredibly rewarding to know that’s been your experience.
We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with care, consistency, and the respect you deserve.
-Jasmine
Friendly, thorough and adaptive service!
My service technicians are always so helpful and kind! I always have peace of mind knowing they are doing what's best for my family and pets while protecting my home. I always receive knowledgeable responses and thorough services. They are quick to adapt my treatment plan as my needs change.
July 18, 2025
Reply from Aptive Pest Control - Columbus
Hi Ren,
Thank you for sharing such wonderful feedback! We’re thrilled to hear that our service professionals provide helpful, kind, and knowledgeable care that gives you peace of mind for your family and pets. At Aptive, adapting to your unique needs and delivering thorough, effective service is a priority we take very seriously.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the personalized attention you deserve.
-Jasmine
Poor Julian had to bushwack into my…
Poor Julian had to bushwack into my backyard this time! I promise to clear it better next time. Thank you for the thorough treatment.
July 15, 2025
Reply from Aptive Pest Control - Columbus
Hi Helene,
Thank you for your thoughtful feedback! We appreciate your understanding about Julian having to navigate the tough terrain—our team always aims to provide thorough service, no matter the challenge. Your commitment to clearing the area is greatly appreciated and helps us deliver the best results.
We’re glad you’re happy with the treatment, and we truly appreciate you being part of the Aptive family. We look forward to continuing to protect your home with care and dedication.
-Jasmine
Reply from Aptive Pest Control - Columbus
Hi Gwendolyn,
Thank you for the kind words! We're so glad to hear that your service professional made a great impression—being informative, polite, and efficient is exactly the standard we aim to uphold at Aptive. We appreciate you being a part of the Aptive family and look forward to continuing to provide you with top-notch service!
-Jasmine
Ineffective, but I’m stuck in a contract.
While the service is good and the techs coming out are friendly, it doesn’t seem to be working. We keep finding bugs where applications have happened multiple times. I’m personally really annoyed that we’re locked into a 2 year contract.
June 29, 2025
Reply from Aptive Pest Control - Columbus
Hi Tiffany,
Thank you for sharing your experience. We’re glad to hear our service professionals have been friendly, but we’re sorry that the service hasn’t fully met your expectations and that you’re still encountering bugs despite multiple treatments. At Aptive, our goal is to provide effective pest control and peace of mind throughout your contract.
We understand concerns about contract length and want to work with you to address the ongoing issues. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and find the best way to support you moving forward. We appreciate your feedback and the chance to improve your experience with Aptive.
-Jasmine
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