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Aptive Pest Control - Detroit Reviews 213

TrustScore 4.5 out of 5

4.4

37728 Hills Tech Dr, 48331 Farmington Hills, MI, US


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent communication. Our last technician Joe was very good. Explained well and didn’t make me feel like he was rushing. He was thorough with treatment covering ALL areas. Keep up the good work J... See more

Company replied

Rated 5 out of 5 stars

I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addresse... See more

Company replied

Rated 4 out of 5 stars

Service is good, have some issues with time for appointments and not being notified if running behind schedule. Techs are polite and do a good job.

Company replied

Rated 5 out of 5 stars

They arrived promptly, started to work immediately, and were very cordial. The tech also did the “hot spots” inside the house, as well as any spots where the bugs, spiders, etc. could be lurking, and... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Detroit

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 37728 Hills Tech Dr, 48331, Farmington Hills, MI, United States

  • 13135135899
Promotion box for Aptive Pest Control - Detroit

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

213 reviews

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Rated 5 out of 5 stars

Fair price, great service!

Fair price, great service! I shopped their rate last year and no one could beat them. Their technicians are knowledgeable and helpful.

April 16, 2026
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Reply from Aptive Pest Control - Detroit

Thank you so much for taking the time to share your experience with us, Phil! It's great to hear that you found our pricing fair and our service great. Our team works hard to provide knowledgeable and helpful service, and it's wonderful to know that we met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to handle your pest concerns with the care you deserve!

-Alexis

Rated 2 out of 5 stars

They were Okay when asked to come out

They were Okay when asked to come out, then they were asked not to come out and still they came. Companies like this need to get the picture and adopt better procedures for customers before they try and pull off scams on people.

April 4, 2026
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Reply from Aptive Pest Control - Detroit

Hi Nolan,

Thanks for taking the time to share this, and I’m really sorry for the frustration this caused. I can understand how upsetting it would be to specifically request that service not be performed and then still have someone come out anyway.

At Aptive, we take customer instructions and service preferences seriously, and we also want every interaction to feel respectful and clear. What you described does not reflect the standard we expect from our team.

We’d really like the chance to look into what happened and make sure this is fully handled and corrected on your account. Please reach out to us at socialmedia@goaptive.com so we can review the situation and ensure your preferences are properly followed moving forward.

-Jasmine

Rated 5 out of 5 stars

ANTS!

My ant problem was not solved at my regular visit so I requested a revisit. Aptive was very accomodating and the ants are now gone. Tyler was a great technician!

April 8, 2026
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Reply from Aptive Pest Control - Detroit

Hi Renee,

Thank you for taking the time to share this! We’re glad to hear that after your follow-up visit, the ant issue was resolved and things are now back under control. We also appreciate the shoutout to Tyler, we’ll make sure he hears your kind words.

At Aptive, we know some pest issues can take an extra step or revisit to fully get things right, and we’re happy our team was able to be accommodating and get your concerns fully handled. We appreciate you being part of the Aptive neighborhood and are always here if you need anything in the future.

-Jasmine

Rated 5 out of 5 stars

Keeping our property pest free!

They have met my expectations and have great service technicians.

April 1, 2026
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Reply from Aptive Pest Control - Detroit

Thanks for sharing this with us, Brandon! It's great to hear that our service met your expectations and that you were pleased with our service professionals. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful to have you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Trevon was professional and personable

Trevon was professional and personable. Did a thorough job of dusting away spider webs and alerting me to possible mice infestation. Good guy. Got the job done.

April 1, 2026
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Reply from Aptive Pest Control - Detroit

We really appreciate you taking the time to share your experience with us, Kate! We're so glad that Trevon provided you with professional and personable service. It's great to know that he was thorough in handling the spider webs and alerting you to the potential mice infestation as well! We take pride in our team's dedication to ensuring our customers feel informed and satisfied with our services, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

still done while we were away

still done while we were away. Sent photos of what he did.

March 31, 2026
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Reply from Aptive Pest Control - Detroit

Hi Tom,

We’re so glad to hear the work was completed even while you were away and that our service professional kept you updated with photos. At Aptive, we take pride in handling every detail so you don’t have to worry, and it’s great to know we could make the process seamless for you. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Your staff is friendly and…

Your staff is friendly and knowledgeable. They explain things along the way.

April 7, 2026
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Reply from Aptive Pest Control - Detroit

Hi Nancy,

We’re so glad to hear our staff has been friendly and knowledgeable while keeping you informed every step of the way! At Aptive, we take pride in handling every detail with care so your home is protected and your experience is seamless. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

Please cancel my service

Please cancel my service. I am not satisfied with the service.

March 26, 2026
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Reply from Aptive Pest Control - Detroit

Hi there,

Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. At Aptive, we always strive to make sure every visit is properly handled, and it’s clear we fell short in your case.

We’d appreciate the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can discuss your concerns and see how we can better address your needs. Your satisfaction and trust are important to us, and we’re here to help however we can.

-Jasmine

Rated 5 out of 5 stars

Excellent services performed by Anthony

I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addressed each and every one of them, and then performed his regular maintenance. He sent me photos as proof of services rendered. Anthony is courteous, curious, and thoroughly capable.

April 1, 2026
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Reply from Aptive Pest Control - Detroit

Hi James,

We’re thrilled to hear that Anthony provided such thorough and attentive service! At Aptive, we take pride in handling every concern with care, keeping you informed every step of the way, and ensuring your home is well protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

They did what they were supposed to do

They did what they were supposed to do, what I paid them to do.

March 31, 2026
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Reply from Aptive Pest Control - Detroit

Hi George,

Thank you for sharing your feedback. We’re glad to hear that our team delivered the service you expected. At Aptive, our goal is always to make sure your pest concerns are handled thoroughly and professionally, so you can feel confident in the service you receive. We appreciate you choosing Aptive and giving us the opportunity to protect your home.

-Jasmine

Rated 5 out of 5 stars

Servicemen are helpful

Servicemen are helpful, courteous, polite, and informative.

March 31, 2026
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Reply from Aptive Pest Control - Detroit

Hi Bonita,

Thank you for sharing your experience! We’re thrilled to hear that our service professional were helpful, courteous, polite, and informative. At Aptive, we take pride in making sure every visit is handled professionally and thoughtfully, so our customers can feel confident their home is well cared for. We truly appreciate you choosing Aptive and trusting us to get it handled right.

-Jasmine

Rated 5 out of 5 stars

Exceptional service!

March 31, 2026
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Reply from Aptive Pest Control - Detroit

Hi Monica,

Thank you so much for your kind words! At Aptive, we take pride in making sure every service is handled with care and attention, and we’re thrilled to hear your experience was exceptional. Your feedback means a lot, and we look forward to keeping your home protected with the same level of care in the future!

-Jasmine

Rated 2 out of 5 stars

Tried to call about service.

Tried to call about service.
Not happy with describing my concern. Stopped and hung up due.noise in back round.

March 19, 2026
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Reply from Aptive Pest Control - Detroit

We appreciate your feedback, Ray. It's important to us that you receive the support you need exactly when you need it, and we understand how frustrating this must have been for you. Please don't hesitate to email us at socialmedia@goaptive.com, including your service address and any details about the concerns you've been experiencing. We'd be happy to handle them for you!

-Alexis

Rated 5 out of 5 stars

Concentrates on the job he's doing.

The tech seems to really concentrate on what he's doing.

March 12, 2026
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Reply from Aptive Pest Control - Detroit

Hi Joanne,

Thank you for sharing your feedback! We’re glad to hear that our Aptive service professional is focused and thorough in their work.

At Aptive, we take pride in making sure every detail is handled carefully and professionally, so our customers can feel confident in the results. We truly appreciate you choosing Aptive and being part of the neighborhood!

-Jasmine

Rated 5 out of 5 stars

Was able to bring someone out to my…

Was able to bring someone out to my house within 24 hours. The Technician Dex was wonderful. He answered my questions and took the time needed to help.

March 20, 2026
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Reply from Aptive Pest Control - Detroit

Hi Denise,

We’re so glad to hear Dex was able to provide thorough and attentive service! At Aptive, we make sure every visit is handled with care and professionalism, taking the time to answer your questions and ensure your home is protected. Thank you for trusting Aptive, we’ve got this handled so you can enjoy peace of mind.

-Jasmine

Rated 5 out of 5 stars

Honest, helpful & knowledgable

Every tech that has come to our house has been extremely helpful, considerate and honest. Our mouse situation has been taken care of.
Thank you!

March 10, 2026
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Reply from Aptive Pest Control - Detroit

Hi Sandye,

Thank you for sharing your experience! We’re thrilled to hear that our service professionals have been helpful, considerate, and honest, and that your mouse situation has been properly handled.

At Aptive, we take pride in making sure every issue is addressed thoroughly and handled with care. We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more you need, you can rest assured, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Always happy with the service I receive…

Always happy with the service I receive from Aptive! Richard Williams has always done an excellent job!

February 28, 2026
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Reply from Aptive Pest Control - Detroit

Hi Mike,

Thank you so much for sharing your experience! We’re thrilled to hear that you’re consistently happy with the service you receive from Aptive. It’s wonderful to know that Richard has made such a positive impression with his professionalism and thorough work.

We’ll be sure to share your kind words with Richard, as feedback like this truly means a lot to our team. Thank you for being part of the Aptive neighborhood, we look forward to continuing to provide you with reliable, high-quality service!

-Jasmine

Rated 5 out of 5 stars

Your people are always in communication…

Your people are always in communication with me on when they will be there what they are going to do and finally, with pics, what they did.

March 7, 2026
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Reply from Aptive Pest Control - Detroit

Hi there,

Thank you for sharing your feedback! We’re thrilled to hear that our team keeps you informed before, during, and after each service, including providing photos of the work completed. At Aptive, we strive to combine effective pest control with clear communication so our customers feel confident and informed every step of the way.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

Ur man seemed to know what he was…

Ur man seemed to know what he was doing, sprayed around windows, redone the outside box and took care of trapes inside the house. Very polite and inforative

March 14, 2026
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Reply from Aptive Pest Control - Detroit

Hi Barbara,

Thank you for sharing your experience! We’re glad to hear that our service professional was knowledgeable, thorough, and polite while addressing both the interior and exterior of your home. At Aptive, we take pride in providing effective pest control along with clear communication so our customers feel informed and confident in the work being done.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable, high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

Professional and respectful

Professional and respectful

March 6, 2026
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Reply from Aptive Pest Control - Detroit

Hi James,

Thank you for sharing your feedback! We’re glad to hear that our team provided professional and respectful service. At Aptive, we take pride in delivering effective pest control while ensuring every interaction is courteous and positive, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

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