Excellent communication. Our last technician Joe was very good. Explained well and didn’t make me feel like he was rushing. He was thorough with treatment covering ALL areas. Keep up the good work J... See more
Company replied

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Excellent communication. Our last technician Joe was very good. Explained well and didn’t make me feel like he was rushing. He was thorough with treatment covering ALL areas. Keep up the good work J... See more
Company replied
I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addresse... See more
Company replied
Service is good, have some issues with time for appointments and not being notified if running behind schedule. Techs are polite and do a good job.
Company replied
They arrived promptly, started to work immediately, and were very cordial. The tech also did the “hot spots” inside the house, as well as any spots where the bugs, spiders, etc. could be lurking, and... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
37728 Hills Tech Dr, 48331, Farmington Hills, MI, United States

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Fair price, great service! I shopped their rate last year and no one could beat them. Their technicians are knowledgeable and helpful.

Reply from Aptive Pest Control - Detroit
They were Okay when asked to come out, then they were asked not to come out and still they came. Companies like this need to get the picture and adopt better procedures for customers before they try and pull off scams on people.

Reply from Aptive Pest Control - Detroit
My ant problem was not solved at my regular visit so I requested a revisit. Aptive was very accomodating and the ants are now gone. Tyler was a great technician!

Reply from Aptive Pest Control - Detroit
They have met my expectations and have great service technicians.

Reply from Aptive Pest Control - Detroit
Trevon was professional and personable. Did a thorough job of dusting away spider webs and alerting me to possible mice infestation. Good guy. Got the job done.

Reply from Aptive Pest Control - Detroit
still done while we were away. Sent photos of what he did.

Reply from Aptive Pest Control - Detroit
Your staff is friendly and knowledgeable. They explain things along the way.

Reply from Aptive Pest Control - Detroit
Please cancel my service. I am not satisfied with the service.

Reply from Aptive Pest Control - Detroit
I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addressed each and every one of them, and then performed his regular maintenance. He sent me photos as proof of services rendered. Anthony is courteous, curious, and thoroughly capable.

Reply from Aptive Pest Control - Detroit
They did what they were supposed to do, what I paid them to do.

Reply from Aptive Pest Control - Detroit

Reply from Aptive Pest Control - Detroit
Tried to call about service.
Not happy with describing my concern. Stopped and hung up due.noise in back round.

Reply from Aptive Pest Control - Detroit
The tech seems to really concentrate on what he's doing.

Reply from Aptive Pest Control - Detroit
Was able to bring someone out to my house within 24 hours. The Technician Dex was wonderful. He answered my questions and took the time needed to help.

Reply from Aptive Pest Control - Detroit
Every tech that has come to our house has been extremely helpful, considerate and honest. Our mouse situation has been taken care of.
Thank you!

Reply from Aptive Pest Control - Detroit
Always happy with the service I receive from Aptive! Richard Williams has always done an excellent job!

Reply from Aptive Pest Control - Detroit
Your people are always in communication with me on when they will be there what they are going to do and finally, with pics, what they did.

Reply from Aptive Pest Control - Detroit
Ur man seemed to know what he was doing, sprayed around windows, redone the outside box and took care of trapes inside the house. Very polite and inforative

Reply from Aptive Pest Control - Detroit

Reply from Aptive Pest Control - Detroit
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