Excellent communication. Our last technician Joe was very good. Explained well and didn’t make me feel like he was rushing. He was thorough with treatment covering ALL areas. Keep up the good work J... See more
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I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addresse... See more
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Service is good, have some issues with time for appointments and not being notified if running behind schedule. Techs are polite and do a good job.
Company replied
They arrived promptly, started to work immediately, and were very cordial. The tech also did the “hot spots” inside the house, as well as any spots where the bugs, spiders, etc. could be lurking, and... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
37728 Hills Tech Dr, 48331, Farmington Hills, MI, United States
- 13135135899
We overthink pests so you don't have to.
4.4
Excellent
213 reviews
Asks customers to review
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Happy with service.
I was well informed about what was happening with this service.
Pictures included.
March 11, 2026
Reply from Aptive Pest Control - Detroit
Hi Mike,
Thank you for taking the time to share your experience! We’re glad to hear that you felt well informed during your service and that the documentation, including pictures, helped you see exactly what was done. At Aptive, clear communication and transparency are a big part of how we serve our customers, and it’s great to know this visit reflected that. We truly appreciate you choosing Aptive to help protect your home.
-Jasmine
Ross did a wonderful job
Ross did a wonderful job! He came to my front door and we discussed what was going to happen. He answered any questions I had, asked me a couple questions and I did not feel rushed at all! He completed his service with no issue at all. I am looking forward to having Ross back again as he is a “keeper!“
March 11, 2026
Reply from Aptive Pest Control - Detroit
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear that Ross provided thorough, attentive, and friendly service, taking the time to answer your questions and make sure you felt comfortable throughout the visit. At Aptive, we take pride in our service professionals who go above and beyond to deliver both effective pest control and a positive experience for our customers. We’re glad Ross made such a great impression, and we truly appreciate you choosing Aptive to help protect your home.
-Jasmine
They are a fraud company
They are a fraud company. I signed up only for 4 applications, but started charging my card monthly basis afterward. I called them to cancel the service, but wanted to charge $200+ for cancelation. I will never return to them in future.
March 3, 2026
Reply from Aptive Pest Control - Detroit
Hi there,
Thank you for taking the time to share your experience. It’s never our goal for anyone to feel caught off guard by billing or cancellation terms, and it’s understandable how frustrating this situation must have felt.
At Aptive, service plans typically include a set number of scheduled treatments that are outlined in the agreement at the time of sign-up, along with details about billing and any early cancellation terms. That said, we want every customer to feel confident about what they agreed to and how their account is being handled.
If there was any confusion around the number of services or the charges that followed, we would really appreciate the opportunity to review this with you. Please reach out to us at socialmedia@goaptive.com so we can take a closer look at the account, confirm the details of the agreement, and address any concerns directly.
Thank you for giving Aptive a try and for sharing your feedback. We value the opportunity to make things right whenever possible.
-Jasmine
Reply from Aptive Pest Control - Detroit
Hi John,
Thank you for sharing your feedback! We’re glad to hear that our team’s promptness, courtesy, and communication stood out during your service. At Aptive, we strive to provide reliable and professional service every time, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
They are on time and do great work.
March 1, 2026
Reply from Aptive Pest Control - Detroit
Hi Kevin,
Thank you for sharing your feedback! We’re glad to hear that our team has been punctual and provided the high-quality service you expect. At Aptive, we take pride in delivering reliable, thorough, and professional pest control for every home, and it’s wonderful to know our efforts are making a difference. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Zero improvement in pest control.
We have used this service for several months now and have seen no improvement in the reduction of pests. I will not renew. Service is not effective.
March 3, 2026
Reply from Aptive Pest Control - Detroit
Hi there,
Thank you for sharing your experience. We understand how disappointing it can be to continue seeing pest activity after several months of service, especially when you’re trusting a company to help bring that problem under control.
At Aptive, our goal is to provide treatments that make a noticeable difference over time, and we know it can be frustrating when the results you’re hoping for aren’t happening. Pest activity can sometimes depend on several factors such as seasonal changes, environmental conditions, and where pests may be nesting, but that doesn’t make the experience any less frustrating when you’re still seeing them around your home.
We would really appreciate the opportunity to take a closer look at your account and see if there are additional treatment options or adjustments that could help improve the results. Sometimes a follow up visit or targeting specific areas more directly can make a meaningful difference.
Please feel free to reach out to us at socialmedia@goaptive.com so we can review your service history and discuss your concerns further. Your feedback is important to us, and we appreciate you giving Aptive the opportunity to make things right.
-Jasmine
Excellent Company
Tina serviced my house. She was extremely thorough, made she she got all of the little hidden areas as well as the normal ones. She was very communicative and made sure I knew everything that was going on at my home and what I should keep an eye on.
I am always satisfied with Aptive's service.
March 4, 2026
Reply from Aptive Pest Control - Detroit
Hi Stacey,
Thank you for sharing your feedback! We’re thrilled to hear that Tina provided such thorough service, covering both the obvious and hidden areas while keeping you informed every step of the way. At Aptive, we take pride in our team’s attention to detail and clear communication, and it’s wonderful to know your experience continues to meet your expectations. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
The techs are always friendly and…
The techs are always friendly and helpful. They show up, get the job done and provide feedback on what they found during service.
March 3, 2026
Reply from Aptive Pest Control - Detroit
Hi Tim and Nancy,
We’re so glad to hear that your Aptive service professionals are consistently friendly, helpful, and thorough. Providing reliable service while keeping our customers informed is something we take pride in, and it’s great to know that was reflected during your visits. Thank you for trusting Aptive to protect your home. We look forward to continuing to provide exceptional service and peace of mind.
-Jasmine
Communication is always exceptional
Communication is always exceptional, from pre-treatment through post-treatment. Application is performed responsibly and with care. Questions encouraged. Adjustments in the application are honored. Have never had a less than stellar experience with any of their treatments.
February 20, 2026
Reply from Aptive Pest Control - Detroit
Hi Matt,
Thank you for taking the time to share your experience! We’re thrilled to hear that Aptive’s communication, professionalism, and careful application have consistently met your expectations.
At Aptive, we pride ourselves on providing thorough, responsible, and customer-focused pest control, from pre-treatment through post-treatment. It’s wonderful to know that your questions are welcomed and that our team’s flexibility and attention to detail have made a positive impact.
We truly appreciate your trust in Aptive and look forward to continuing to provide stellar service for your home.
-Jasmine
Always a good thorough job!
February 18, 2026
Reply from Aptive Pest Control - Detroit
Hi Linda,
Thank you for sharing your feedback! We’re thrilled to hear that our team consistently provides thorough service for your home. At Aptive, we take pride in delivering reliable, detailed pest control that gives our customers peace of mind.
We truly appreciate your trust in Aptive and look forward to continuing to provide the high-quality care you’ve come to expect.
-Jasmine
Aptive employees are very courteous and…
Aptive employees are very courteous and professional in servicing my house.
February 26, 2026
Reply from Aptive Pest Control - Detroit
Hi Leslie,
Thank you for sharing your experience with Aptive. We’re glad to hear our service professionals have been courteous and professional while servicing your home. Providing reliable, respectful service is always our goal, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Price of service is a little to high
Price of service is a little to high. Technicians are ok, do good work
February 19, 2026
Reply from Aptive Pest Control - Detroit
Hi Wayne,
Thank you for sharing your feedback. I appreciate your honesty and understand that pricing is an important factor when choosing a pest control service. At Aptive, we strive to provide effective, thorough service that gives our customers peace of mind, and I’m glad to hear our service professionals are doing good work in your home.
We also take feedback about value seriously, as it helps us continue to refine our services and ensure we’re meeting both expectations and needs. Your perspective is important to us, and we’re committed to delivering service that’s worth every visit.
If you have any specific concerns or questions about your service plan, please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can make sure your experience with Aptive continues to meet your expectations.
-Jasmine
They come when they say they are…
They come when they say they are coming. There is also a reminder for when they are coming. They also remind you when they are taking their money out of your account. Good service and they take care of all my bug needs.
February 17, 2026
Reply from Aptive Pest Control - Detroit
Hi Sandy,
Thank you for sharing your experience! We’re thrilled to hear that our team’s punctuality, reminders, and thorough service have made managing your home’s pest protection easy and worry-free. At Aptive, we take pride in providing reliable, proactive service that covers all your pest needs while keeping you informed every step of the way. Your feedback means a lot, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
Reply from Aptive Pest Control - Detroit
Hi Arlene,
Thank you for sharing your experience! We’re thrilled to hear that our team was able to provide helpful, educational service while listening to your concerns. At Aptive, we strive to make every visit informative and thorough, so our customers feel confident in the protection and care we provide.
We truly appreciate you choosing Aptive and being part of our neighborhood. Feedback like yours inspires us to continue delivering reliable, professional service every time.
-Jasmine
Great service by our technician
Great service by our technician, thorough and professional attention to our specific needs.
February 12, 2026
Reply from Aptive Pest Control - Detroit
Hi Randy,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided thorough and professional service tailored to your specific needs. At Aptive, we take pride in delivering attentive, reliable care to every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Helpful employees
Your employees are courteous and explain what they are doing prior to doing it.
January 30, 2026
Reply from Aptive Pest Control - Detroit
Hi Dan,
Thank you for sharing your experience! We’re glad to hear that our team has been courteous and takes the time to explain each step of the service. Providing clear communication and respectful, thorough care is exactly what we strive for at Aptive, and it means a lot to know it’s making a positive impact. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
Reply from Aptive Pest Control - Detroit
Hi William,
Thank you for your feedback! We’re glad to hear that our communication has been clear and helpful. Keeping our customers informed every step of the way is something we take pride in at Aptive, and it means a lot to know it’s appreciated. We truly value you trusting us to care for your home!
-Jasmine
Advance notice from the technician
January 31, 2026
Reply from Aptive Pest Control - Detroit
Hi Michelle,
We’re glad to hear that our service professional provided advance notice for your appointment! At Aptive, we take pride in clear communication and making the service experience as convenient and seamless as possible. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
They only show up sporadically
They only show up every couple of months , but never miss a payment for sure , Save your money
January 21, 2026
Reply from Aptive Pest Control - Detroit
Hi Craig,
Thank you for sharing your experience. At Aptive, we understand how frustrating it can feel when service timing and billing don’t seem to line up, and we appreciate you bringing this to our attention. Our standard service plan is designed around treatments every few months to align with seasonal pest activity, but that should always be clearly communicated and feel like a fair value.
If your service schedule or charges haven’t met your expectations, we’d really like the opportunity to review your account and make sure everything is set up correctly moving forward. Your feedback matters to us, and we value you being part of the Aptive neighborhood. Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can take a closer look and work toward a better experience.
-Jasmine
Good Job done on a very cold day
Technician came out and did hid thing on a very cold day. Was very courteous and hit all the right spots.
January 15, 2026
Reply from Aptive Pest Control - Detroit
Hi Phillip,
Thank you for sharing your experience. We’re glad to hear that our service professional was able to provide thorough service, even on a very cold day, and that their courtesy and attention to detail stood out. Our team strives to make every visit effective and professional, and it’s wonderful to know that was reflected during your service.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
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