Excellent communication. Our last technician Joe was very good. Explained well and didn’t make me feel like he was rushing. He was thorough with treatment covering ALL areas. Keep up the good work J... See more
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I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addresse... See more
Company replied
Service is good, have some issues with time for appointments and not being notified if running behind schedule. Techs are polite and do a good job.
Company replied
They arrived promptly, started to work immediately, and were very cordial. The tech also did the “hot spots” inside the house, as well as any spots where the bugs, spiders, etc. could be lurking, and... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
37728 Hills Tech Dr, 48331, Farmington Hills, MI, United States
- 13135135899
We overthink pests so you don't have to.
4.4
Excellent
213 reviews
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Good communication and good service!!
November 27, 2025
Reply from Aptive Pest Control - Detroit
Hi Deb,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that you were pleased with our communication and service.
Your feedback means a lot to us, and we truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
The Young man did everything I asked of…
The Young man did everything I asked of him. And he gave me some excellent pointers on how to limit the population of mice.
November 20, 2025
Reply from Aptive Pest Control - Detroit
Hi Russell,
Thank you for sharing your experience! I’m glad to hear that our service professional not only completed everything you requested but also provided helpful tips to limit the mice population. We aim to provide thorough service along with guidance to help protect your home between visits, and it’s great to know that made a difference for you.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to keep your home safe and comfortable.
-Jasmine
Great Service!
Every time you come, it is great! Your people are always professional, courteous, informative - we get texts before they come, pictures of what they do, and texts when they are done - Thank you!
November 8, 2025
Reply from Aptive Pest Control - Detroit
Hi Lois,
Thank you so much for sharing your experience! We’re thrilled to hear that our team consistently provides professional, courteous, and informative service. It’s wonderful to know that our communication, including pre-visit texts, photos, and updates, is making a positive difference for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your kind words motivate us to continue delivering the high standard of service our neighbors deserve.
-Jasmine
Good communication
Good communication so I don’t miss service but also for any questions.
November 13, 2025
Reply from Aptive Pest Control - Detroit
Hi Roberta,
Thank you for sharing your feedback! We’re glad to hear that our communication has been helpful in keeping your service on track and answering any questions you may have. At Aptive, we strive to provide clear, timely, and reliable communication so our neighbors can feel confident and informed about their pest control service.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
They are very professional and…
They are very professional and communicate well. Always keeps me informed and sends pictures of the work that is completed on each visit.
November 12, 2025
Reply from Aptive Pest Control - Detroit
Hi Vicki,
Thank you for sharing your experience! We’re thrilled to hear that our team provides professional service and keeps you informed with clear communication and photos of each visit. At Aptive, we take pride in delivering thorough, reliable pest control solutions while ensuring our customers feel confident in their service. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
I give a high rating due to the…
I give a high rating due to the wonderful people that provide the service. They are top notch.
November 11, 2025
Reply from Aptive Pest Control - Detroit
Hi Dora,
Thank you so much for your kind words! We’re delighted to hear that our service professionals made such a positive impression. At Aptive, we’re proud of our team and the care they bring to every home, and it’s wonderful to know their hard work stood out to you. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Professional
Professional, courteous and informed. Great job done, special attention to areas requested, very happy with their service and particularly their technicians.
November 8, 2025
Reply from Aptive Pest Control - Detroit
Hi Susan,
Thank you so much for sharing your feedback! We’re thrilled to hear that our service professionals provided professional, courteous, and informed service, and that special attention was given to the areas you requested. At Aptive, we strive to ensure every visit is thorough, attentive, and effective, and it’s wonderful to know our team delivered that for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable pest control for your home.
-Jasmine
Reply from Aptive Pest Control - Detroit
Hi Candace,
Thank you for taking the time to share your experience! We’re thrilled to hear that you had a great experience and that our team was able to provide excellent service. At Aptive, we take pride in having staff who are dedicated, attentive, and focused on ensuring every customer feels valued.
We truly appreciate you being part of the Aptive community and for recognizing the efforts of our team.
-Jasmine
I am a strong believer in 'integrity'
I am a strong believer in 'integrity' - integrity of any contract I may sign, integrity of the company providing the service, integrity of the worker performing the work, integrity on my part to pay my bill on time and in full. For this reason, I do not feel a need to follow the worker around to make sure he does what he is supposed to do - and that is why I am not able to comment on how well he has done (unless something is obviously not right.)
October 28, 2025
Reply from Aptive Pest Control - Detroit
Hi there,
Thank you for sharing your perspective. We completely understand and respect your approach, integrity is a value we hold in the highest regard at Aptive, from the service we provide to the way we operate as a company. Our goal is to ensure every visit meets your expectations without requiring oversight, and we truly appreciate your trust in our team to deliver reliable, thorough service. We value you as part of the Aptive neighborhood and are committed to maintaining the high standards you expect from us.
-Jasmine
Prompt
Prompt, professional and reviewed our file because he verified the concerns regarding treatment in the backyard with regard to our dogs.
November 4, 2025
Reply from Aptive Pest Control - Detroit
Hi Amy,
Thank you for sharing your feedback! We’re glad to hear that our service professional was prompt, professional, and thorough in reviewing your file and addressing your concerns about backyard treatment for your dogs. At Aptive, we take pride in providing careful, attentive service while keeping the safety of your home and pets in mind. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our team’s efforts.
-Jasmine
Reply from Aptive Pest Control - Detroit
Hi Craig,
Thank you for sharing your feedback! We’re glad to hear that our service professional listened carefully and addressed all of your concerns. At Aptive, we take pride in providing attentive, thorough service, and it’s wonderful to know our team met your expectations. We truly appreciate you being part of the Aptive neighborhood and for taking the time to recognize our efforts.
-Jasmine
Its not your product
Its not your product, it’s how your company runs my contract promises and double charged my visa. Twice. Since ive signed up it’s been very stressful dealing with charges. However I feel like i have to follow the technician so i get what I’m paying for.
November 1, 2025
Reply from Aptive Pest Control - Detroit
Hi Judy,
Thank you for taking the time to share your experience and for being part of the Aptive neighborhood. We sincerely apologize for the frustration you’ve experienced with your billing and service. This is not the experience we want for our customers, and we completely understand how stressful it can be to feel like you have to oversee your service to ensure everything is correct.
We would like the opportunity to review your account and address the double charges as well as any concerns with your contract. Please reach out to us at socialmedia@goaptive.com so we can make this right and ensure your service and billing are handled smoothly moving forward. Your satisfaction is very important to us, and we want to make sure your experience with Aptive reflects the level of care and professionalism we stand for.
-Jasmine
Treatment is keeping things under…
Treatment is keeping things under control. This is the country so not everything is gone but it is much better than it has been.
November 1, 2025
Reply from Aptive Pest Control - Detroit
Hi Wendy,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re glad to hear that our treatments are helping keep pests under control. Living in the country does present unique challenges, but it’s great to know that you’re seeing noticeable improvement.
We truly appreciate your trust in Aptive and your feedback. Our team is committed to providing effective, thorough service to help protect your home and property, and it’s wonderful to know that our efforts are making a difference.
-Jasmine
Retreatment for black flies
This was a retreatment to take care of some black flies. Ross texted me prior to coming, was on time and very thorough and professional. He gave me a few extra tips on solving my problem
October 30, 2025
Reply from Aptive Pest Control - Detroit
Hi Bruce,
Thank you for sharing your experience! We’re thrilled to hear that Ross provided thorough and professional service, and that his tips were helpful in addressing your black fly concerns. Communication and attention to detail are exactly what we strive for at Aptive, and it’s wonderful to know that Ross delivered on both.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
I do not like that they will not accept…
I do not like that they will not accept checks for payment of services and have to have a credit card number in their system where it can be hacked. Also, AI's are not adequate for getting to a live person who is at the company.
October 15, 2025
Reply from Aptive Pest Control - Detroit
Hi Margaret,
Thank you for sharing your feedback. At Aptive, we take customer security and communication seriously, and I understand your concerns regarding payment options and connecting with a live representative. We strive to balance security with convenience, and I’m sorry that our current process has caused frustration.
Your feedback regarding AI support is also appreciated. We are constantly reviewing our systems to make it easier for customers to reach a live team member when needed. Please reach out to us at socialmedia@goaptive.com so we can address your concerns directly and ensure your experience with Aptive meets your expectations.
We truly appreciate you being part of the Aptive community and want to make sure you feel confident and comfortable with our services.
-Jasmine
Reply from Aptive Pest Control - Detroit
Hi Debra,
Thank you for sharing your feedback. We’re glad to hear that everything was well done. At Aptive, we take pride in providing reliable, thorough, and customer-focused service to ensure every home is well cared for.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.
-Jasmine
Results have always been good
Results have always been good. Really appreciated that the technician had read the notes and checked with me regarding special instructions for avoiding organic herbs.
October 16, 2025
Reply from Aptive Pest Control - Detroit
Hi Cindy,
Thank you for sharing your feedback. We’re glad to hear that you’ve consistently seen great results and that our service professional took the time to review your notes and check with you regarding special instructions. At Aptive, we take pride in providing attentive, thorough, and customized service that meets the unique needs of every home.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and effective service for your home.
-Jasmine
I do not think the person did my whole…
I do not think the person did my whole house. Since I did not see him on any of my cameras. And they usually tell me if I have any problems areas.
October 15, 2025
Reply from Aptive Pest Control - Detroit
Hi Eva,
Thank you for sharing your feedback. We sincerely apologize for any confusion or concern regarding your recent service. At Aptive, we strive to ensure every area of your home is properly treated and that our customers are kept informed about any problem areas.
To make sure everything was addressed correctly, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and schedule a follow-up if needed. We want to ensure your home receives the thorough service you expect and deserve.
-Jasmine
Invasion of the bugs.
The men that come to do the surface spraying are very nice. We do not see as many bugs around the home now. Thank you for the service.
October 15, 2025
Reply from Aptive Pest Control - Detroit
Hi Sherri,
Thank you so much for your kind words! We’re thrilled to hear that you’ve noticed fewer bugs around your home and that our service professionals have been friendly and helpful. At Aptive, we take pride in providing effective pest control and a positive experience for every customer. We truly appreciate you being part of the Aptive neighborhood and thank you for trusting us with your home.
-Jasmine
Y’all don’t keep agreements
No noticfaction upon arrival at my home. So how am I to know if he was here. Pretty much everyone that came out didn’t wipe spider under eaves nor on the left side of the house. I only saw one person do the lawn, which was the person who came in September. Also I was by the person who signed me up there wouldn’t be any issues with me canceling the service at any point and not be penalized cuz I didn’t want it year round. Now y’all want me to continue the service even though I can’t afford it, that’s not what your salesman and I agreed upon. I will be letting people know about your services. Thanks
October 11, 2025
Reply from Aptive Pest Control - Detroit
Hi there,
Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you’ve encountered with service notifications, treatment coverage, and billing concerns. We completely understand how frustrating this must be, and it’s not the experience we want for our valued customers.
At Aptive, we strive to provide reliable, thorough service while keeping our customers fully informed. We’d like the opportunity to review your account and ensure any misunderstandings regarding service and billing are addressed. Please reach out to us directly at socialmedia@goaptive.com so we can work toward a resolution.
Thank you for being a part of the Aptive neighborhood, and we appreciate the chance to improve your experience.
-Jasmine
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