First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more
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First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more
Company replied
The service technician was borderline rude. He seemed put out when we had a sprinkler on in the front yard and that my sister didn’t realize that there was an appointment. I was in the hospital having... See more
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William arrived to the house and got right to work. He explained a few things about plug in once we asked him flies and other flying bugs that come in when the door is open. He was very knowledgea... See more
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Aptive has always been efficient is the treatments of the outside of our house. We have not had any insect issues since we started using the service. I appreciate that they use chemicals that are pe... See more
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Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
2551 East Loop 820 North, 76118, Fort Worth, Texas, United States

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Allen is professional and extremely friendly. He always remembers what I need done and goes the extra mile.

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
Mosquitoes are out of control. Black boxes do not work. Ants within 5' of house.Had re-service several times and still can't go out without bug spray. Cancellation policy fee is not fair.

Reply from Aptive Pest Control - Fort Worth
They are a scam. STAY AWAY from this company. They will no call, no show multiple times after confirming an appointment and charge you either way. They will change your schedule with no communication, they will make their own appointments and you will only find out the day of being notified they are scheduled to meet with you. They have 0 customer service just a robot or an out of touch corporate office. There is no customer representative. There is no operations manager, just marketing and sales teams. Their guys who come out and spray say they have a policy that requires the homeowner to be home is bs: They have shown up out of the blue on 3 seperate occasions on a Weekday while nobody is home, even when i had set my availability to weekends with their corporate office and my profile online. I have tried to contact corporate and asked to speak with their ops manager but i have had nothing but miscommunication, false claims/promises and 0 management contacting me on their behalf of messing up. Still to this day they try to charge me for an account I have already called to have cancel on recorded line, making it well known I would not be paying them to just screw off the agreement I had signed, the availability i gave them, and their lack of service they provided. They showed up to my house after i told them they are not allowed on the property. They deliberately sprayed only 1/3 of my house even after all of this just to charge an account I canceled over 2 month ago. APTIVE PEST CONTROL BLOWS.

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
Overall the company is responsive to services I need. The most recent service was rescheduled 3 times. I like to be home when they are here. That makes me question the reliability of continuity of service. The technicians seem knowledgeable and communicated well with me

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
Most of the people have been very nice and knowledgeable and have provided a good service

Reply from Aptive Pest Control - Fort Worth
The product works and the technicians have always been great.

Reply from Aptive Pest Control - Fort Worth

Reply from Aptive Pest Control - Fort Worth
They don’t communicate about scheduling well. I was given an entire day when the provider would show up and he didn’t show up until 7:30pm. It’s very inconsiderate of your time and then the bug issue exacerbated after they spray

Reply from Aptive Pest Control - Fort Worth
I've been using Aptive for many years. All of the technicians are friendly, knowledgeable and professional. They communication with the techs is always great. They ask about areas of concern before each service and always provide an estimated time of arrival. Christopher Jackson was really helpful on my last treatment.

Reply from Aptive Pest Control - Fort Worth
So far, I've had a great experience with Aptive Pest Control. They are friendly, their price is competitive and their product really seems to work. I've not seen a bug or spider of any type since we started using them. Plus, the product they use inside the house is non-toxic and leaves no odor behind. We don't need to evacuate the house for any amount of time... their presence is very non-intrusive & doesn't interrupt our household plans. They treat both the inside of the house, the outside perimeter, the yard and the garage. The best part is their guarantee - after treatment, if you see any insect at all, they come back out and spray again for free. We have a monthly plan for the summer, & we can schedule treatments online, which makes it very convenient. They also send you reminders about your upcoming appointments, which is great for me because I'm incredibly forgetful You dont have to do the monthly plan though, they have options like bi-monthly and I believe tri-monthly - paying for treatment basically 4 times a year or once every 3 months.

Reply from Aptive Pest Control - Fort Worth
The gentleman who arrived was very courteous, prompt, and knowledgeable. He also modified my treatment plan to where it should have been, thus saving me money.
The only problem I have with Aptive is that we work at times all over the clock, but Aptive schedules at their convey, not ours, and gives only one day notice of when they will arrive. Their website gives one phone number to call, but you talk to a computer voice; you cannot talk to a human. That’s not acceptable.

Reply from Aptive Pest Control - Fort Worth
This will be my second time to tell you:
Nearly two weeks ago, I asked for a retreatment, especially the Inside, as I continually find cobwebs along the baseboards, windowsills, etc.
Aptive told me that they were sending a technician out on a Friday sometime between 8 AM and 5 PM. So, I took off work so that I would be here to let the technician inside my house. When he arrived at 3:30 PM, he didn’t seem to know what I needed. He asked me and I told him the inside. That I was having flies, some roaches, and lots of spiders. He said he couldn’t spray on the inside; that all he could do was the outside. So that that’s what he did.
My indoor problems are no better. The last two days I have killed a large roach on my stove burner and in my pantry. All of my windowsills have little cobwebs in them even though I just cleaned them out two days ago. You guys sent me a questionnaire after this re-treatment, so I told you how unhappy I was. I told you that I needed something done very soon to remedy this or I was not going to continue with you. Nothing happened. You’re so great to send out all these emails and questionnaires, but does anyone read them? I know they don’t respond to them! I think I can treat my inside better than you guys. At least I’ll show up.

Reply from Aptive Pest Control - Fort Worth
Never showed up for appointments and then billed me that you came.

Reply from Aptive Pest Control - Fort Worth
Our technician Allen, he is thorough and professional.

Reply from Aptive Pest Control - Fort Worth
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