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Aptive Pest Control - Fort Worth Reviews 

189
•
TrustScore 4.5 out of 5

4.3

2551 East Loop 820 North, 76118 Fort Worth, Texas, US

•

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Rated 5 out of 5 stars

Just wanted to give a huge shout-out to my amazing pest guy. He is always on time, super knowledgeable, and goes above and beyond to keep our home pest-free. Not only does he handle every little is... See more

Company replied

Rated 1 out of 5 stars

Inconsistent with doing a good job. Only one representative from the company did a good job in spraying my backyard, garage, and front yard. Their goal is to do little as possible. Not happy with this... See more

Rated 5 out of 5 stars

First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more

Company replied

Rated 5 out of 5 stars

The tech was friendly, listened to my concerns and the addressed the situation. Customer service is what I look for in a company and the tech put my faith back in people. The tech educated me on sea... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Get a quote

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2551 East Loop 820 North, 76118, Fort Worth, Texas, United States

  • 18175874629
Promotion box for Aptive Pest Control - Fort Worth

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.3

All reviews

(189)

19,243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

He spray the inside of the house and was friendly.

He spray the inside of the house. Good conversation.

October 8, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi there,

Thank you for sharing your experience! We’re glad to hear that our service professional was able to provide a thorough treatment inside your home while also making the visit enjoyable with good conversation. At Aptive, we aim to combine effective pest solutions with a friendly, personalized approach, and it’s great to know that came through during your appointment. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control has been fantastic!

Aptive Pest Control has been fantastic! Their technicians are always attentive and thorough, and customer service through their online channels is quick and professional. Service calls are reliable and easy to schedule. Special shoutout to Patrick and Matt for their recent help with some unwelcome guests — they were prompt, knowledgeable, and made sure everything was handled perfectly. Highly recommend!

October 14, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi there,

Thank you for sharing such a detailed and positive review! We’re thrilled to hear that your experiences with both our service professionals and customer service team have been attentive, thorough, and professional. Patrick and Matt will be especially pleased to know their efforts made a difference and were recognized.

At Aptive, we strive to provide reliable service and peace of mind for every customer, and it’s wonderful to know that commitment shows. We truly appreciate you being part of the Aptive neighborhood and for recommending us to others.

-Jasmine

Rated 5 out of 5 stars

Excellent Service

Matt, the tech, was extremely skillful and professional. That's a combo that's hard to beat!

October 14, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Larry,

Thank you for sharing your feedback! We’re thrilled to hear that Matt demonstrated both skill and professionalism during your service. At Aptive, we take pride in having service professionals who are knowledgeable, thorough, and committed to delivering an exceptional experience, and it’s wonderful to know Matt exemplified that.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Fort Worth

Hi there,

Thank you for sharing your feedback! We’re thrilled to hear that the job was done right. At Aptive, we take pride in providing thorough, professional pest control while ensuring our customers feel confident and well taken care of.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great Customer Service

Service technician communications before and after treatment is always great. Summary of the treatment and pictures of treatment area and addressed my concerns.

October 9, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Tony,

Thank you for taking the time to share your experience! We’re so glad to hear that our service professionals communicated effectively before and after your treatments, and that the summaries and photos helped address your concerns. At Aptive, we strive to provide thorough, transparent, and professional service, and it’s wonderful to know that our team delivered on that for you. We truly appreciate you choosing Aptive and look forward to continuing to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Aptive Pest Control is an excellent…

Aptive Pest Control is an excellent company that is dependable, knowledgeable and their agents and service techs go the extra mile to meet their customers needs. S

October 8, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Stanley,

Thank you for taking the time to share such kind words! At Aptive, we pride ourselves on being dependable, knowledgeable, and going the extra mile for every customer. We’re thrilled to hear that our team delivered the level of service you expect and that you feel supported as part of the Aptive neighborhood. We look forward to continuing to keep your home comfortable and protected.

-Jasmine

Rated 5 out of 5 stars

Bugs be gone!

Aptive is one of the best pest control companies I have ever used! I had a bug issue that other companies couldn’t get under control, but Aptive did! They stand behind what they say can be done and it has worked! I see a bug every one in a while, but nothing like I used to! If your not using Aptive your wasting your money!

September 30, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Lisa,

Thank you so much for sharing your experience! We’re thrilled to hear that Aptive was able to get your pest issue under control when others couldn’t. Our team takes pride in standing behind our service and delivering lasting results, and it’s wonderful to know it’s making a real difference in your home. Seeing a bug occasionally is normal, but we’re glad it’s nowhere near what it used to be. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 3 out of 5 stars

We’ve had wasp nests on our front porch…

We’ve had wasp nests on our front porch for two months. I finally found them in the light after the last treatment. I let the service provider know through text there had been an issue.
When he was finished on this last visit, I had to show him where the nests were-including the eves of our house. These are places that had been checked and swept before but not in the last two visits.
There just seems to be a little lack of consistency in service.

September 26, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Kim,

Thank you for taking the time to share your feedback. I’m sorry to hear about the ongoing wasp issues and the inconsistencies you’ve experienced with recent treatments. At Aptive, we strive to provide thorough and consistent service, and I understand how frustrating it can be when expectations aren’t fully met.

We’d like the opportunity to review your account and ensure that future visits address your concerns completely. Please reach out to us at socialmedia@goaptive.com with your service address so we can follow up and work toward a solution that resolves the wasp issue once and for all. We genuinely appreciate your feedback and the opportunity to make this right.

-Jasmine

Rated 5 out of 5 stars

I like the way they check in with me…

I like the way they check in with me when they get here and when they’re done. They do a good job.

September 26, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Debbie,

Thank you for sharing your feedback! We’re glad to hear that our team’s check-ins and service have met your expectations. At Aptive, we strive to provide clear communication and thorough, effective pest control for every customer, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Fort Worth

Hi Jack,

Thank you for taking the time to share your experience! We’re glad to hear that the work was completed thoroughly. At Aptive, we take pride in providing reliable, comprehensive service and making sure your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Rated 5 out of 5 stars

September treatment

They were on time. They took pictures of their treatment. They asked if I needed anything special.

September 18, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi there,

Thank you for sharing your experience! We’re glad to hear that our team was punctual, communicated clearly, and made sure your needs were addressed. Taking the time to show the work completed and check in with our customers is exactly what we aim for at Aptive.

We appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected with the same level of care.

-Jasmine

Rated 5 out of 5 stars

Excellent communication, Capable service

Excellent communication, attentive specifics in service

September 14, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi there,

Thank you for sharing your feedback. We’re glad to hear our team’s communication and attention to detail during service have made your experience positive. At Aptive, we aim to provide thorough, personalized treatments while keeping our customers informed every step of the way.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

How nice they are

The people they send are very nice and do follow through with what you ask them to do.

August 21, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Joni,

Thank you for sharing your feedback. We’re glad to hear that our team is not only friendly but also follows through on your requests. At Aptive, we take pride in providing reliable, professional service while ensuring our customers feel heard and supported.

We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Gave details about my issues and…

Gave details about my issues and treated them.

September 6, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Rhonda,

Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to understand your concerns and provided effective treatment. At Aptive, we take pride in delivering thorough, professional, and personalized pest control, and it’s wonderful to know our efforts are appreciated. We look forward to continuing to keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Allen is professional and extremely…

Allen is professional and extremely friendly. He always remembers what I need done and goes the extra mile.

September 12, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Cindy,

Thank you for sharing your experience! We’re thrilled to hear that Allen continues to provide professional, friendly, and attentive service. Remembering your needs and going the extra mile is exactly the kind of care we aim to deliver at Aptive. We truly appreciate you trusting us to protect your home and look forward to continuing to provide the same high level of service on every visit.

-Jasmine

Rated 5 out of 5 stars

Very professional

Friendly personnel and good communication and service

September 11, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Sue,

Thank you for sharing your feedback! We’re glad to hear that our team provided friendly, communicative, and thorough service. At Aptive, we strive to make every visit both effective and reassuring for our homeowners. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.

-Jasmine

Rated 1 out of 5 stars

Mosquitos and ants are not be controlled.

Mosquitoes are out of control. Black boxes do not work. Ants within 5' of house.Had re-service several times and still can't go out without bug spray. Cancellation policy fee is not fair.

August 14, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Mary,

Thank you for sharing your feedback. We understand how frustrating it can be to continue experiencing mosquito and ant issues despite multiple services, and we truly regret that the treatments have not met your expectations so far. At Aptive, we strive to provide effective pest control and responsive solutions for our neighbors, and your experience clearly fell short of that standard. We’d like the opportunity to review your account, assess what additional steps can be taken to address the pests around your home, and clarify any concerns regarding our policies. Please don’t hesitate to reach out to us at socialmedia@goaptive.com so we can work with you directly to resolve this. We appreciate you being part of the Aptive neighborhood and are committed to improving your experience.

-Jasmine

Rated 5 out of 5 stars

No problems

August 12, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Mark and Cynthia,

Thank you for taking the time to share your feedback! We’re glad to hear that everything has been going smoothly. At Aptive, we strive to provide reliable pest protection and a positive experience for every customer, and it’s great to know that your service has been hassle-free. We look forward to continuing to keep your home safe and comfortable!

-Jasmine

Rated 1 out of 5 stars

They are a scam

They are a scam. STAY AWAY from this company. They will no call, no show multiple times after confirming an appointment and charge you either way. They will change your schedule with no communication, they will make their own appointments and you will only find out the day of being notified they are scheduled to meet with you. They have 0 customer service just a robot or an out of touch corporate office. There is no customer representative. There is no operations manager, just marketing and sales teams. Their guys who come out and spray say they have a policy that requires the homeowner to be home is bs: They have shown up out of the blue on 3 seperate occasions on a Weekday while nobody is home, even when i had set my availability to weekends with their corporate office and my profile online. I have tried to contact corporate and asked to speak with their ops manager but i have had nothing but miscommunication, false claims/promises and 0 management contacting me on their behalf of messing up. Still to this day they try to charge me for an account I have already called to have cancel on recorded line, making it well known I would not be paying them to just screw off the agreement I had signed, the availability i gave them, and their lack of service they provided. They showed up to my house after i told them they are not allowed on the property. They deliberately sprayed only 1/3 of my house even after all of this just to charge an account I canceled over 2 month ago. APTIVE PEST CONTROL BLOWS.

August 11, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Kyle,

We’re very sorry to hear about your experience and how frustrated you’ve been with our service. This isn’t the level of care or communication we strive for at Aptive. What you’ve described, missed appointments, scheduling issues, and difficulty getting support, is unacceptable and not the standard we hold ourselves to.

Please reach out to us at socialmedia@goaptive.com so we can assist you directly and ensure it’s handled promptly and reviewed by our leadership team.

Thank you for taking the time to share your feedback. Even though it’s tough to hear, it’s important for us to learn where we’ve fallen short so we can make it right.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service

August 3, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Ben,

Thank you for your kind words! We’re delighted to hear you had a great experience with our service. At Aptive, we’re committed to delivering effective pest control and exceptional care. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

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