Just wanted to give a huge shout-out to my amazing pest guy. He is always on time, super knowledgeable, and goes above and beyond to keep our home pest-free. Not only does he handle every little is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Inconsistent with doing a good job. Only one representative from the company did a good job in spraying my backyard, garage, and front yard. Their goal is to do little as possible. Not happy with this... See more
First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more
Company replied
The tech was friendly, listened to my concerns and the addressed the situation. Customer service is what I look for in a company and the tech put my faith back in people. The tech educated me on sea... See more
Company replied
Company details
Written by the company
Get a quote
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
2551 East Loop 820 North, 76118, Fort Worth, Texas, United States
- 18175874629
We overthink pests so you don't have to.
4.3
Excellent
189 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Fort Worth
Hi Frank,
Thank you for sharing your positive experience! We’re glad to hear everything went well with your service. At Aptive, we’re committed to providing thorough and effective pest control that keeps your home comfortable and protected. If you ever need anything or have questions, don’t hesitate to reach out. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Overall the company is responsive to…
Overall the company is responsive to services I need. The most recent service was rescheduled 3 times. I like to be home when they are here. That makes me question the reliability of continuity of service. The technicians seem knowledgeable and communicated well with me
August 3, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Nancy,
Thank you for your honest feedback. We’re glad to hear our service professionals have been knowledgeable and communicated well with you. I understand how multiple reschedules can be frustrating, especially when you prefer to be home for your service. Your experience with appointment changes is something we take seriously, and I’ll be sure to share your concerns with our scheduling team to improve continuity and reliability.
We appreciate you being part of the Aptive neighborhood and your patience as we work to provide the seamless, dependable service you expect. If you have any further questions or need assistance, please feel free to reach out to us at socialmedia@goaptive.com.
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Debbie,
Thank you for highlighting your positive experience with our service professional and customer experience. We’re proud to use quality products that help keep your home protected. At Aptive, delivering effective solutions with great service is our top priority, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Excellent and consistently good service.
July 19, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Gary,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve experienced consistently excellent service with Aptive Environmental. Providing reliable, high-quality care every time is what we strive for, and it means a lot to know that our efforts are making a difference for you.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication and care.
Thanks again for taking the time to share your experience!
-Jasmine
Most of the people have been very nice…
Most of the people have been very nice and knowledgeable and have provided a good service
July 24, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Mike & Linda,
Thank you for taking the time to share your experience! We're so glad to hear that our team has been kind, knowledgeable, and has provided a level of service you can feel good about. At Aptive, delivering effective pest control with a personal touch is something we truly care about, and it’s great to know that’s reflected in your experience.
If there’s ever anything we can do to improve or support you further, we’re just a message away. We appreciate you being part of the Aptive family!
-Jasmine
The product works and the technicians…
The product works and the technicians have always been great.
July 22, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Doug,
Thank you for your feedback! We’re glad to hear the product is working well and that our service professionals have consistently provided great service. At Aptive Environmental, we take pride in delivering effective solutions alongside a friendly and professional team.
We appreciate you being part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Alexander,
Thank you for your kind words! We’re delighted to hear that you found our team to be professional and efficient—that’s exactly the experience we aim to provide at Aptive. Your trust means a lot to us, and we look forward to continuing to deliver excellent service and protection for your home.
-Jasmine
They don’t communicate about scheduling…
They don’t communicate about scheduling well. I was given an entire day when the provider would show up and he didn’t show up until 7:30pm. It’s very inconsiderate of your time and then the bug issue exacerbated after they spray
July 17, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Stephanie,
Thank you for your feedback. We’re sorry for the inconvenience caused by the long scheduling window and late arrival—your time matters, and we aim to communicate better. We’re also concerned to hear the pest issue worsened after treatment and want to make it right. Please reach out to us at socialmedia@goaptive.com so we can review your account and find a solution. We appreciate you being part of the Aptive neighborhood.
-Jasmine
Great Service!!!
I've been using Aptive for many years. All of the technicians are friendly, knowledgeable and professional. They communication with the techs is always great. They ask about areas of concern before each service and always provide an estimated time of arrival. Christopher Jackson was really helpful on my last treatment.
July 17, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Tammy,
Thank you so much for your continued trust in Aptive Environmental over the years! We’re thrilled to hear that our service professionals consistently deliver friendly, knowledgeable, and professional service. Clear communication and addressing your concerns are core to how we serve our customers, so it’s great to know that’s been your experience.
We’ll be sure to pass your kind words along to Christopher Jackson—he’ll be glad to hear he made a difference on your last treatment.
We truly appreciate you being part of the Aptive family and look forward to protecting your home for many more years to come!
-Jasmine
The Best Pest Control Service
So far, I've had a great experience with Aptive Pest Control. They are friendly, their price is competitive and their product really seems to work. I've not seen a bug or spider of any type since we started using them. Plus, the product they use inside the house is non-toxic and leaves no odor behind. We don't need to evacuate the house for any amount of time... their presence is very non-intrusive & doesn't interrupt our household plans. They treat both the inside of the house, the outside perimeter, the yard and the garage. The best part is their guarantee - after treatment, if you see any insect at all, they come back out and spray again for free. We have a monthly plan for the summer, & we can schedule treatments online, which makes it very convenient. They also send you reminders about your upcoming appointments, which is great for me because I'm incredibly forgetful You dont have to do the monthly plan though, they have options like bi-monthly and I believe tri-monthly - paying for treatment basically 4 times a year or once every 3 months.
July 4, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Christine,
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that your experience with Aptive has been so positive—from our friendly team and competitive pricing to the effectiveness and safety of our products. It means a lot to know that our treatments are helping keep your home comfortable without disrupting your daily life. We take pride in offering flexible plans and clear communication, like appointment reminders, to make pest control as convenient and worry-free as possible. Your trust and satisfaction are what drive us every day, and we’re grateful to have you as part of the Aptive family!
-Jasmine
The gentleman who arrived was very…
The gentleman who arrived was very courteous, prompt, and knowledgeable. He also modified my treatment plan to where it should have been, thus saving me money.
The only problem I have with Aptive is that we work at times all over the clock, but Aptive schedules at their convey, not ours, and gives only one day notice of when they will arrive. Their website gives one phone number to call, but you talk to a computer voice; you cannot talk to a human. That’s not acceptable.
July 6, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Edward,
Thank you for sharing your experience and for recognizing the professionalism and care of our service pro. We’re glad to hear the treatment plan adjustment was helpful and cost-effective for you. We also truly appreciate your honest feedback about our scheduling process and communication—your time is valuable, and we want to make this easier for you. We’re actively working to improve our scheduling flexibility and customer support to better align with your needs. If you’d like, please reach out directly to socialmedia@goaptive.com with your service address so we can personally assist and ensure your future appointments fit your schedule as best as possible. Thanks again for choosing Aptive; we’re committed to continually improving for you.
-Jasmine
This will be my second time to tell…
This will be my second time to tell you:
Nearly two weeks ago, I asked for a retreatment, especially the Inside, as I continually find cobwebs along the baseboards, windowsills, etc.
Aptive told me that they were sending a technician out on a Friday sometime between 8 AM and 5 PM. So, I took off work so that I would be here to let the technician inside my house. When he arrived at 3:30 PM, he didn’t seem to know what I needed. He asked me and I told him the inside. That I was having flies, some roaches, and lots of spiders. He said he couldn’t spray on the inside; that all he could do was the outside. So that that’s what he did.
My indoor problems are no better. The last two days I have killed a large roach on my stove burner and in my pantry. All of my windowsills have little cobwebs in them even though I just cleaned them out two days ago. You guys sent me a questionnaire after this re-treatment, so I told you how unhappy I was. I told you that I needed something done very soon to remedy this or I was not going to continue with you. Nothing happened. You’re so great to send out all these emails and questionnaires, but does anyone read them? I know they don’t respond to them! I think I can treat my inside better than you guys. At least I’ll show up.
June 28, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Marca,
Thank you for taking the time to share your experience, and I’m truly sorry to hear how frustrating this has been for you. It’s clear that we missed the mark on communication and follow-through, especially when you took time off work expecting your indoor concerns to be addressed. That’s not the level of service we aim to deliver at Aptive, and we completely understand your disappointment.
We want to make this right. To help us resolve this as quickly as possible, could you please reach out to us at socialmedia@goaptive.com? Your feedback is being heard, and we appreciate the opportunity to do better. Thank you for your patience, and for giving us the chance to make this right.
-Jasmine
Never showed up for appointments and…
Never showed up for appointments and then billed me that you came.
June 25, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Janine,
We’re very sorry to hear about your experience with missed appointments and being billed incorrectly. This is not the level of service Aptive strives to provide, and we understand how frustrating this must be. We want to review your account and make things right as quickly as possible. Please reach out to us at socialmedia@goaptive.com with your service address so we can investigate and resolve this issue. Thank you for bringing this to our attention.
-Jasmine
Allen did a great job he is the best technician Aptive has sent to our home.
Our technician Allen, he is thorough and professional.
June 28, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Sherisa,
Thank you for sharing your experience! We're so glad to hear that Allen provided you with the thorough and professional service we strive for here at Aptive. Our team is dedicated to delivering high-quality care during every visit, and it’s great to know Allen made such a positive impression. We truly appreciate having you as part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Sharon,
Thank you for your kind words! At Aptive, understanding your concerns and accurately addressing any pest issues is at the heart of what we do. We’re glad to hear our team’s attentiveness helps ensure treatments are targeted and effective. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and precision.
-Jasmine
Reply from Aptive Pest Control - Fort Worth
Hi Brandi,
Thank you for your fantastic feedback! We’re so glad to hear our Aptive service professional arrived on time, treated you with courtesy, and successfully handled those wasps. Providing prompt and respectful service while effectively protecting your home is what we strive for every day. We truly appreciate you being part of the Aptive family and are here whenever you need us!
-Jasmine
I was not at home
I was not at home, at the time. My daughter spoke to the technician about ants coming through the shower drain in her room. The technician treated the outside area of the house where they might be coming in. He was very polite and friendly. She said he did a great job.
June 5, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Debra,
Thank you for sharing your experience! We’re glad to hear our service professional was polite, friendly, and responsive to your daughter’s concerns about the ants. Treating potential entry points thoroughly is key, and we appreciate your trust in Aptive to address the issue.
Please don’t hesitate to reach out if you or your family notice anything else—we’re here to keep your home comfortable. Thanks for being part of the Aptive family!
-Jasmine
Technician did a great job and was very…
Technician did a great job and was very polite and courteous!!! Thanks for a job well done!!!
June 3, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Mike,
Thank you so much for the kind words! We’re thrilled to hear your service professional made such a great impression and delivered the level of care we strive for at Aptive. We'll be sure to pass along your appreciation to the team! We're grateful to have you as part of the Aptive family and are always here if you need anything.
-Jasmine
Their product really works!
Their technicians are efficient and knowledgeable, and courteous. They provide an excellent service and their products works.
May 30, 2025
Reply from Aptive Pest Control - Fort Worth
Hi there,
Thank you for your thoughtful feedback! We're glad to hear our service professionals are efficient, knowledgeable, and courteous while delivering effective service. At Aptive, we take pride in combining expertise with products that truly work to protect your home. We appreciate you being part of the Aptive family and look forward to continuing to provide excellent care.
-Jasmine
Everyone at Aptive that I've spoken to…
Everyone at Aptive that I've spoken to so far has been extremely nice and informative. Patrick was our Tech this month and he is exceptional. I haven't seen anymore ants since he treated. Aptive emails the treatment date before they come, and text photos of the areas they've checked and treated after they leave. Plus, the treatments aren't caustic and I feel okay letting me and my animals in the yard after treatment. Thank you!
June 6, 2025
Reply from Aptive Pest Control - Fort Worth
Hi Sue,
Thank you so much for sharing your experience! We’re thrilled to hear Patrick provided exceptional service and that the ant issue is under control. At Aptive, we take pride in clear communication, using safe treatments, and making sure both you and your pets feel comfortable. We truly appreciate you being part of the Aptive family and look forward to keeping your home protected for seasons to come!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.