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Aptive Pest Control - Fort Worth Reviews 

189
•
TrustScore 4.5 out of 5

4.3

2551 East Loop 820 North, 76118 Fort Worth, Texas, US

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See what reviewers are saying

Rated 5 out of 5 stars

Just wanted to give a huge shout-out to my amazing pest guy. He is always on time, super knowledgeable, and goes above and beyond to keep our home pest-free. Not only does he handle every little is... See more

Company replied

Rated 1 out of 5 stars

Inconsistent with doing a good job. Only one representative from the company did a good job in spraying my backyard, garage, and front yard. Their goal is to do little as possible. Not happy with this... See more

Rated 5 out of 5 stars

First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more

Company replied

Rated 5 out of 5 stars

The tech was friendly, listened to my concerns and the addressed the situation. Customer service is what I look for in a company and the tech put my faith back in people. The tech educated me on sea... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

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Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2551 East Loop 820 North, 76118, Fort Worth, Texas, United States

  • 18175874629
Promotion box for Aptive Pest Control - Fort Worth

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.3

All reviews

(189)

19,243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tanner was great

Tanner was timely and professional in his service. He listened to my needs and addressed them.

April 23, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Janet,

Thank you for your kind words! We're so glad to hear that Tanner provided timely and professional service while addressing your needs. At Aptive, we're committed to making sure every customer feels heard and taken care of, and it's great to know Tanner was able to do just that for you. If you ever need anything else, we're here to help!

-Jasmine

Rated 5 out of 5 stars

Friendly people

The technicians are always so friendly and helpful. They ask where problems lie and treat them.

April 16, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Goldie,

Thank you so much for the kind words! We're thrilled to hear that our service professionals have been friendly, helpful, and attentive to your needs -- that's exactly the kind of care we strive to deliver with every visit. At Aptive, we believe in listening first and treating with purpose, and it means a lot to know that came through your experience.

Thanks again for being a valued part of the Aptive neighborhood -- we're grateful to have you with us!

-Jasmine

Rated 5 out of 5 stars

Service is excellent

Service is excellent

April 17, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi there,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service. At Aptive, we strive to provide top-notch care every time, and we're so happy to have you as part of the Aptive neighborhood. If you ever need anything, we're here for you!

-Jasmine

Rated 5 out of 5 stars

Great service

Today Anthony came to do the treatment at our home. He was very thorough, excellent customer service skills too. Great job!

April 16, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi there,

Thank you so much for your kind words! We're thrilled to hear that Anthony took great care of you and your home -- thorough service and top-notch customer care are what we strive for at Aptive. We're lucky to have team members like him who go the extra mile. Thanks for being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

consistent and good service

They’ve been pretty consistent and have taken quick action when we were having problems with wasps and carpenter ants and such. I would recommend them

March 3, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Thomas,

Thanks so much for sharing your experience! We're really glad to hear that Aptive has been able to stay consistent and responsive, especially when those wasps and carpenter ants try to take over. Your recommendation means a lot, and we're grateful to have you as part of the Aptive family!

-Jasmine

Rated 2 out of 5 stars

Frustrated Customer

My 2nd appointment (re-call) was on Thursday 1-5 pm....NO SHOW! I called to ask for the tech's eta & received stories not true. After 5 pm, spoke with supervisor. She agreed to send a different tech on Friday-between 1 & 5 pm. He showed up at 5 pm. The issue was...and still is...pantry moths! He was very courteous, helped me remove bottles on top shelf so he could spray.(I had cleared pantry of all food containers already. ) He did best he could but moths still showing up! I am very disappointed by lack of service at all levels 😞! I will not refer this company to anyone & plan to locate another company to handle this issue!

April 4, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Debby,

Thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience you've faced. We understand your frustration with the delays and the ongoing moth issue, and we're truly sorry that we didn't meet your expectations this time.

We take your feedback seriously, and we're committed to improving. We'll review our scheduling and communication processes to ensure better service moving forward. Regarding the moth issue, we'd love to schedule another visit to fully address the problem and help resolve it once and for all. Please feel free to reach out directly at socialmedia@goaptive.com, and we will make sure we get the right solutions in place.

Thank you for giving us the opportunity to work with you. We truly appreciate your patience and your feedback.

-Jasmine

Rated 5 out of 5 stars

You hire the best people

You hire the best people! Professional, courteous and reliable technicians show up month after month. Keep up the good work!

February 13, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Margo,

This made our day! We take great pride in our team, and it is wonderful to hear that our service professionals consistently provide the professional, courteous, and reliable service you deserve. We truly appreciate you being a valued part of the Aptive neighborhood -- thank you for your kind words and support!

-Jasmine

Rated 1 out of 5 stars

they did not come

they did not come, so why am I being asked to rate them. I rescheduled my visit for April 9.

March 26, 2025
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Reply from Aptive Pest Control - Fort Worth

Thank you for sharing your experience, Erin. This review invitation was requesting your feedback regarding our service as a whole, rather than an individual treatment such as Google review invitations are sent for. We are so sorry if this caused any confusion.

If you would like us to review your account to ensure your next appointment is still set for 4/9, feel free to reach us at socialmedia@Goaptive.com including your account details - we're happy to help!

-Alexis

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