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Aptive Pest Control - Fort Worth Reviews 

189
•
TrustScore 4.5 out of 5

4.3

2551 East Loop 820 North, 76118 Fort Worth, Texas, US

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Rated 5 out of 5 stars

Just wanted to give a huge shout-out to my amazing pest guy. He is always on time, super knowledgeable, and goes above and beyond to keep our home pest-free. Not only does he handle every little is... See more

Company replied

Rated 1 out of 5 stars

Inconsistent with doing a good job. Only one representative from the company did a good job in spraying my backyard, garage, and front yard. Their goal is to do little as possible. Not happy with this... See more

Rated 5 out of 5 stars

First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more

Company replied

Rated 5 out of 5 stars

The tech was friendly, listened to my concerns and the addressed the situation. Customer service is what I look for in a company and the tech put my faith back in people. The tech educated me on sea... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Get a quote

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2551 East Loop 820 North, 76118, Fort Worth, Texas, United States

  • 18175874629
Promotion box for Aptive Pest Control - Fort Worth

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

189 reviews

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4.3

All reviews

(189)

19,243 reviews in the last 12 months

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Rated 5 out of 5 stars

Always do an excellent job with…

Always do an excellent job with pleasant techs.

June 5, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Wayne,

We truly appreciate your kind feedback! It means a lot to hear that our service professionals continue to deliver excellent work with a positive attitude. At Aptive, we take pride in providing both effective treatments and a pleasant customer experience every step of the way. Thanks for being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Loved the photos and attention to…Great Company

Loved the photos and attention to details

May 25, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Gail,

Thank you for sharing your feedback! We’re so glad to hear that the photos and attention to detail made a positive impact on your experience. At Aptive, keeping you informed and delivering thorough service are top priorities.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and transparency.

-Jasmine

Rated 5 out of 5 stars

Great service,

Great service, friendly and professional staff.

June 7, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Angie,

Thank you for your kind words! We’re thrilled to hear that our team has provided you with great service through friendly and professional care. At Aptive, delivering both expertise and a welcoming experience is what we strive for every day.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home.

-Jasmine

Rated 2 out of 5 stars

Called for a service to have property…

Called for a service to have property sprayed inside/outside.. tech came earlier than scheduled I told him I was still at work.. he only sprayed outside and told me to call and reschedule.. I called and rescheduled.. the tech showed up again early.. didn’t spray inside.. called again tech didn’t show up as scheduled.. called a third time and had my issue escalated above tech.. finally the tech came as expected and sprayed where requested.. after all this I’m still seeing roaches inside my house.. they said that they spray a barrier outside and should stop seeing roaches inside.. still finding them.. I sprayed my house before signing up for this and was getting the same results.. not happy

May 23, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Wayne,

Thank you for sharing your experience with Aptive. I’m truly sorry for the frustration caused by the scheduling mix-ups and the ongoing roach issue inside your home. We aim to deliver timely, thorough service every time, and it’s clear we fell short of that with you.

Our outside barrier treatments are designed to reduce pest activity, but we understand how troubling it is to continue seeing roaches inside. We want to work closely with you to address this—sometimes additional targeted inside treatments or adjustments are needed to tackle persistent pests effectively.

Please reach out to our team directly at socialmedia@goaptive.com so we can ensure your concerns are fully addressed and get your service back on track. We appreciate your patience and the chance to make this right as part of the Aptive family.

-Jasmine

Rated 1 out of 5 stars

We hard having issues with riaches

We hard having issues with riaches , spiders ants. It does not improve any after service. We would like to cancel our service with aptive

May 24, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Brenda,

We’re really sorry to hear this has been your experience. At Aptive, we know how frustrating it can be when pests persist, even after treatment, and that's never the experience we want for our customers. We appreciate you sharing this with us—it gives us a chance to learn and improve. Please reach out to us at socialmedia@goaptive.com so we can review your account and make sure everything is handled with care, including your cancellation request. Thank you for giving us the opportunity to serve you, even if things didn’t go as expected. We truly wish you the best moving forward.

-Jasmine

Rated 5 out of 5 stars

I have had minimal to no bug issues…

I have had minimal to no bug issues since starting with Aptive. All the techs that have come to my home have been respectful & courteous. I appreciate the text letting me know when they will be arriving.

May 18, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Joy,

Thank you for sharing your experience! We’re thrilled to hear that you’ve had minimal to no bug issues since starting with Aptive. Our team takes pride in being respectful and courteous, and we’re glad the appointment updates help keep you informed.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home. If you ever have questions or need anything, don’t hesitate to reach out — we’re here for you!

-Jasmine

Rated 5 out of 5 stars

They usually take care of me on one…

They usually take care of me on one trip. They do whatever I ask when they come to the door. If there’s something that I need done between services, they are out there the next day.

May 17, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi there,

Thanks so much for sharing your experience with Aptive! We love hearing that our service pros are able to handle things quickly and listen closely to your needs. Being able to come back the next day when you need a little extra help is exactly the kind of care we aim to provide. We truly appreciate having you as part of the Aptive family and look forward to keeping your home comfortable for years to come!

-Jasmine

Rated 3 out of 5 stars

Not a normal service experience

Typically, the service technician will come to our door to talk about issues / concerns. I did briefly tell him in a text. Past services have taken no less than 30-40 minutes. The technician was done in 15-20 minutes. I sent a text asking if he had looked at the mosquito traps. He responded that he didn't see any traps and put some new ones down. Past technicians have also brushed away spider webs. This was not done today.

May 23, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Rochelle,

Thank you so much for taking the time to share this with us. At Aptive, we always want your service to feel thorough, communicative, and consistent—so we’re sorry to hear this recent visit didn’t meet the standard you’ve come to expect. We appreciate you letting us know about the shorter service time, the missed spider web removal, and the communication around your mosquito traps. Your feedback helps us improve, and we’ll be reviewing this to make sure your next visit reflects the quality and attention to detail you deserve. Thanks again for being part of the Aptive family—we’re grateful to have you with us and are committed to doing right by you moving forward.

-Jasmine

Rated 5 out of 5 stars

I called because wasps were building…

I called because wasps were building nests in my light fixtures on my porch after they have sprayed.

May 14, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Mercedes,

Thanks for reaching out and letting us know about the wasps building nests on your porch despite our treatment. At Aptive, your safety and comfort are our top priorities, and we want to make sure this issue is fully resolved. We’d love the chance to come back out and take a closer look to address those nests right away. Please don’t hesitate to contact us at socialmedia@goaptive.com so we can make this right for you!

-Jasmine

Rated 5 out of 5 stars

The technician was friendly and covered…

The technician was friendly and covered all areas we were having problems with, very happy with service, would help if I was informed appropriately when time of service

May 21, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Armando and Maria,

Thank you for sharing your experience and for your kind words about our service professional! We’re glad to hear the service addressed your concerns thoroughly. We also appreciate your feedback about communication—keeping you informed about appointment times is important to us, and we’ll make sure to improve on that moving forward. Thanks for being part of the Aptive community; we’re here to support you every step of the way!

-Jasmine

Rated 5 out of 5 stars

Always professional

Always professional, follow up to confirm appt dates/time and thorough when they come to the house. I'm very impressed! Carole

May 14, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Carole,

Thanks so much for the kind words! We're thrilled to hear that you've been impressed with your Aptive experience. Staying professional, communicating clearly, and being thorough during each visit are all things we care deeply about -- so it means a lot to know it's coming through on your end. We're grateful to have you as part of the Aptive family and look forward to continuing to keep your home protected year-round!

-Jasmine

Rated 4 out of 5 stars

So far is been great i made a one year…

So far is been great i made a one year contract

May 9, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Priciliano,

Thanks so much for choosing Aptive and trusting us with a one-year contract! We’re really happy to hear your experience has been great so far. Our team is here to keep delivering the care and protection you deserve all year long. If you ever have questions or need anything, don’t hesitate to reach out—we’re always ready to help!

-Jasmine

Rated 1 out of 5 stars

Aptive Environmental Didn't Deliver

My biggest concern was fleas. An infestation in my home last year took six weeks to resolve. I happily signed with Aptive to treat my yard. After the secknd treatment, my dog brought fleas into the house.

The tech that showed up for the third treatment spent less than 15 minutes in the yard. I have a third acre with a garden shed and 14x40 building (in addition to my home) in my yard. There is no way he could have treated the entire property and buildings in such a short time.

Aptive has not provided satisfactory service and I now have additional costs and inconvenience in ridding my home of fleas.

My service has been cancelled and because Aptive did not deliver the protection that I need, I feel that I am not to be held responsible for the cancellation fee.

May 10, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Constance,

Thank you for taking the time to share your experience. We're genuinely sorry to hear how frustrating this has been—especially after already dealing with a previous flea infestation. That kind of stress and inconvenience is exactly what we aim to help our customers avoid, so it’s disappointing to hear we fell short in providing the thorough protection and peace of mind you expected from Aptive.

We understand how critical it is to feel confident that your entire yard is being treated with care—especially with a larger property and additional structures involved. If the service didn't meet that expectation, we completely understand your frustration.

We’re reviewing your account to ensure it’s handled fairly, and we would love to discuss things with you. Please feel free to reach out to us directly at socialmedia@goaptive.com. While we hate to see you go, we appreciate you giving us a chance and sharing honest feedback—it helps us improve and better support the families we serve.

Thank you again, and we wish you nothing but comfort days ahead.

-Jasmine

Rated 5 out of 5 stars

Very friendly and answered all my…

Very friendly and answered all my questions.

April 29, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Sherri,

Thanks so much for the kind words! At Aptive, we believe that taking the time to answer questions and build trust is just as important as delivering great pest control. It means a lot to hear that your service professional made you feel comfortable and informed—that's exactly the experience we aim for. We're glad to have you as part of the Aptive neighborhood and look forward to continuing to protect your home with care and attention!

-Jasmine

Rated 2 out of 5 stars

Problem with black ants

I would love to send you pictures of the large ant hills in my yard after 3 months of applications. I appears that the stuff being used DOES NOT WORK! Your feeding the ants not eliminating them.

May 2, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Robert,

Thank you for sharing your feedback, and I’m really sorry to hear that you’ve been dealing with persistent ant hills after several treatments. That’s definitely not the outcome we want for our customers. We understand how frustrating it can be to put in the time and effort and not see the results you're hoping for.

We’d love to take a closer look at your account and the treatments you've received to ensure we're using the most effective solutions for your specific situation. If you’d be open to it, please feel free to send over those photos or reach out directly at socialmedia@goaptive.com so we can schedule a follow-up visit to address the issue and get things back on track. We’re here to make sure we get this right for you!

Thank you again for your feedback—we truly value you as part of the Aptive family.

-Jasmine

Rated 5 out of 5 stars

Great Service Experience

Since I have been with Aptive, it has been a great experience compared to my previous pest control company. Your technicians are first rate and always provide great feedback of what they are doing with photos.

May 5, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi there,

We're so glad to hear that your experience with Aptive has been such a positive shift from your previous pest control service! Knowing that our service professionals are providing helpful feedback and thorough photo updates means a lot to us—it's exactly the kind of care and transparency we aim for. Thank you for being a part of the Aptive family and for letting us help keep your home protected with confidence and clarity!

-Jasmine

Rated 5 out of 5 stars

He was in contact with us ahead of time…

He was in contact with us ahead of time and responded appropriately.

April 29, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Patty,

Thank you for sharing your experience! We’re so glad to hear that your service professional kept you informed ahead of time and responded to your needs promptly. At Aptive, we believe that communication is key to providing the best service, and we’re happy that we could meet your expectations. If there’s anything else we can assist with, please don’t hesitate to reach out. We’re always here to help!

-Jasmine

Rated 4 out of 5 stars

Good service but late in the evening

Good service but late in the evening

April 21, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi John,

Thank you for your feedback! We’re glad to hear you received good service, and we truly appreciate you choosing Aptive. We understand that timing is important, and we’re always looking for ways to improve the convenience of our appointments. If evening visits are ever inconvenient, feel free to reach out to us at socialmedia@goaptive.com so we can work together to find a better time that fits your schedule. We value you as part of our neighborhood and are here whenever you need us!

-Jasmine

Rated 5 out of 5 stars

Awesome Communication!

Awesome Communication!! Treatments are working!

April 30, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi Stefanie,

Thanks so much for the great feedback! We're thrilled to hear the treatments are working and that our communication has stood out — keeping you informed and comfortable is exactly what we strive for at Aptive. We appreciate you being part of the Aptive family!

-Jasmine






Rated 1 out of 5 stars

Poor scheduling, communication.

We had completed our contract for 12 treatments. It took almost 2 years to complete. During that time there were many scheduling errors on their part, subpar communication (they send texts/emails that require us to call them to correct or change info), and inconsistent information given to us by employees. We debated going forward with them, so we called and spoke to Amanda on the phone to discuss our experience and possibly negotiate a new contract. After some discussion, she quoted a price and said she would send an email with all the info for a new contract. We have not received anything, which would require us to again call them, so at this point we assume they do not want our business.

April 23, 2025
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Reply from Aptive Pest Control - Fort Worth

Hi there,

Thank you for taking the time to share your experience. We're genuinely sorry to hear about the frustrations you've had with scheduling, communication, and follow-through. That's not the level of service we aim to provide at Aptive, and your feedback is incredibly important to us. We truly value your business and the opportunity to make things right. I'll make sure this gets brought to our team's attention so we can review what went wrong and ensure better communication moving forward. If you're open to it, we'd really appreciate another chance to connect and rebuild your confidence in us.

-Jasmine

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