Their technicians communicate so well with their customer's . Vert knowledgable. They let you know when they will be there ,ask you if you have any problems we need to take care of,take picture's of w... See more
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I had my pest control canceled by the technician in February and had no phone contact to set up a new appointment. I was home all day waiting but got a text saying he’d be here late in the afternoon.... See more
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Each and everyone who has come to apply treatments has been professional, personable and pleasant! Yesterday, Kyle treated areas which I discussed with him. These included care for the firewood and... See more
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Every time Aptive arrives they check to see if there are any additional problems that I need done and if I am not home I am able to text them. They are respectful, knowledgeable and completely throug... See more
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4671 Alpine Ave NW, 49321, Comstock Park, MI, United States
- 16165777367
We overthink pests so you don't have to.
4.0
Great
156 reviews
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Their technicians communicate so well…
Their technicians communicate so well with their customer's . Vert knowledgable. They let you know when they will be there ,ask you if you have any problems we need to take care of,take picture's of where they treated. Very professional.
April 22, 2026
Reply from Aptive Pest Control - Grand Rapids
Thank you for sharing this, Yvonne! It's fantastic to know that our team has communicated effectively and demonstrated their knowledge during your service. At Aptive, we pride ourselves on ensuring that every aspect of our service is handled with professionalism and care, and it's gratifying to know that this was reflected in your experience. It's always a pleasure to treat your home, and we look forward to continue protecting your home from unwanted pests for years to come!
-Alexis
Reply from Aptive Pest Control - Grand Rapids
Hi Ann,
Thank you for the great feedback. We’re so glad to hear everything has been an excellent experience, and we’ll be sure to pass your appreciation along to Trevor. That kind of consistency and care is exactly what we strive for at Aptive.
We truly appreciate you trusting us with your home, and we’re happy to know things continue to be well handled for you. If you ever need anything, we’re always here and ready to help keep it handled moving forward.
-Jasmine
Mason was very friendly and sprayed the…
Mason was very friendly and sprayed the inside and outside of our home as well as yard, porch, and deck.
April 14, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Patti,
Thank you for the great feedback. We’re glad to hear Mason was friendly and took care of both the inside and outside of your home, including the yard, porch, and deck, that’s exactly the level of thorough service we aim for at Aptive.
We truly appreciate you trusting us with your home and are happy to know everything was well handled during your visit. If you ever need anything in the future, we’re always here and ready to help keep things handled for you.
-Jasmine
He was on time and took time to explain…
He was on time and took time to explain what he was going to do.
April 14, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Ron and Linda,
Thanks for taking the time to share this. We’re glad to hear your Aptive service professional arrived on time and took the time to clearly walk you through the plan for your home. That kind of communication is a big part of what we focus on, making sure you feel informed and confident every step of the way. We appreciate you choosing Aptive and trusting us to keep things handled with care and consistency.
-Jasmine
Aptive Works
The applicator was courteous and professional. Aptive keeps nuisance pests like box elder bugs and stink bugs away from the house.
April 12, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Mark,
Thank you for sharing this thoughtful feedback! We’re really glad to hear your service professional was courteous and professional, and that you’re seeing a difference with pests like box elder bugs and stink bugs.
At Aptive, our goal is to help keep your home protected and comfortable year-round, and it’s great to know things feel handled on your end. We truly appreciate you trusting us to take care of your pest control needs.
-Jasmine
Very good communication by technician.
April 4, 2026
Reply from Aptive Pest Control - Grand Rapids
Thank you so much for taking the time to leave us a review, Jean! We're so glad you had a positive experience with our team's communication. At Aptive, we strive to provide excellent service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!
-Alexis
techs who don’t know what…
Inconsistent techs who don’t know what was promised when I signed up. They were scheduled to work inside but that didn’t happen.
April 2, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi John,
Thank you for sharing your feedback. I completely understand how frustrating it must be when expectations aren’t met and scheduling issues leave gaps in service. At Aptive, we strive to make sure every visit is clear, consistent, and properly handled so our customers know exactly what to expect.
We’d love the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can get a reservice scheduled for your interior treatment and ensure everything is properly handled for your home. Your trust is important to us, and we’re committed to providing the service you deserve.
-Jasmine
Didn’t knock down the webs
Didn’t knock down the webs, got a message that the service was completed and rodent and bee traps were installed . They were not.
March 26, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Mike,
Thank you for sharing your feedback. We completely understand how frustrating this must have been and apologize that your service was not fully completed as expected. At Aptive, we take pride in making sure every job is properly handled, from webs to traps, so our customers can feel confident their home is covered.
Please reach out to us directly at socialmedia@goaptive.com so we can schedule a follow-up visit and ensure everything is properly handled this time. We want to make this right and restore your confidence in our service.
-Jasmine
Reply from Aptive Pest Control - Grand Rapids
Hi Charlene,
We’re glad to hear you consistently have a positive experience with our service! At Aptive, we take pride in handling every job with care and attention, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
Reply from Aptive Pest Control - Grand Rapids
Hi Brett,
We’re glad to hear our team is easy to work with! At Aptive, we take pride in handling every service smoothly and with care, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
My technician was wonderful
My technician was wonderful, prompt, friendly, knowledgeable and he worked quickly.
March 31, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Christine,
We’re thrilled to hear that your experience with our service professional was so positive! At Aptive, we pride ourselves on making sure every visit is handled efficiently, professionally, and with care. Thank you for trusting us to keep your home protected!
-Jasmine
Lack of communication
I had my pest control canceled by the technician in February and had no phone contact to set up a new appointment. I was home all day waiting but got a text saying he’d be here late in the afternoon. Then I got a second text after 5:30 saying he’d wouldn’t be able to make it and that they’d reschedule. No one called or rescheduled. Then I got a survey for the technician’s business, so that tells me the communication in your company is lacking.
March 28, 2026
Reply from Aptive Pest Control - Grand Rapids
Thank you for sharing your experience with us, Brooke. We’re sorry to hear about the missed appointment and the lack of follow-up afterward. We understand how frustrating it is to set aside time, receive changing updates, and then not have the service completed or properly rescheduled.
Please email socialmedia@goaptive.com with your service address and details of the appointment so our team can review your account and help handle this for you!
-Alexis
Great Experience
Great Experience, they spray everything you want and very professional
December 24, 2025
Reply from Aptive Pest Control - Grand Rapids
We really appreciate you taking the time to share your experience with us, Dawn! It’s great to hear the service was professional, thorough, and focused on addressing exactly what you needed during the visit. That level of attention is exactly what we aim to deliver, and we’re glad it made a positive impact for you. Thank you for trusting Aptive to handle your pest control needs!
-Alexis
The technicians are superb
The technicians are superb. When having difficulty with double billing, it was a huge issue. I do feel they have done what is right to make things right. Overall I still give them a 5
March 25, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Dawn,
Thank you for sharing your experience! We’re glad to hear that our service professionals provided superb service and that we were able to make things right regarding the double billing. At Aptive, we take pride in making sure every issue is handled carefully and professionally, so our customers feel confident their concerns are addressed. We truly appreciate you choosing Aptive and for recognizing our efforts, we’ve got this handled!
-Jasmine
Consistent in their follow up each time…
Consistent in their follow up each time on insect traps they place, informing of what they completed if I'm not at home when they come.
March 17, 2026
Reply from Aptive Pest Control - Grand Rapids
We truly appreciate you sharing your feedback with us! It’s wonderful to hear our service professionals provided attentive, thorough care while keeping your home well protected against those unwanted pests. Clear communication, following directions, and addressing every concern are what we aim for, and it’s rewarding to know it made a difference. Thank you for trusting Aptive and for being such an important part of our community!
-Alexis
Great at the beginning but it didn't last…
They started out strong and quickly fixed the mouse problem. After a few months, I heard less from the company and saw less of their technicians. In December, they did their "treatment" but it wasn't at my house. Their Technician did come here but only because I contacted them by text. When he got here he was at my property for less than 10 minutes, including our conversation at my front door. That's the last time I heard/saw anyone but they still are getting paid every month. It is now almost April. What am I paying them for? I'm disappointed in their maintenance aspect.
February 25, 2026
Reply from Aptive Pest Control - Grand Rapids
We really appreciate your feedback, Ruth. We’re glad to hear that the initial rodent issue was handled quickly, but we understand your frustration with the decreased communication, missed visits, and unexpected charge. We know how important consistent maintenance and follow-through are. Please email socialmedia@goaptive.com with your service address and any details you’d like to share so our team can review your account and help with anything we can!
-Alexis
Great service
Really took care of our bugs and rodents. And I loved the regular cleaning of outdoor window frames, light fixtures, and our attached hose winder to remove any nests those pests wanted to call home.
March 21, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Mary Beth,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive team was able to take care of the bugs and rodents while also keeping the smaller details, like window frames, light fixtures, and your hose winder, well-maintained.
Providing thorough, attentive service is how we make sure every home is properly handled from top to bottom. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Reply from Aptive Pest Control - Grand Rapids
Hi Terry,
We’re glad to hear our team could provide fast and informative service! At Aptive, we focus on making sure every detail is handled thoughtfully, so you can relax knowing your home is well protected. Thank you for trusting us to get it handled right!
-Jasmine
The Technician contacted me before and…
The Technician contacted me before and after and also took pictures of everything they did. Very through and always on time. Always sends pictures of the work they are doing.
March 18, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Keith,
Thank you for sharing your experience! We’re thrilled to hear that your service professional stayed in touch before and after your appointment and documented everything thoroughly with photos. That level of attention and transparency is exactly how we like to have things handled at Aptive.
We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more you need, rest assured, we’ve got this handled.
-Jasmine
In my opinion
In my opinion, the treatment provided for my house on the lake does not effectively address the spider webs. Despite the occasional removal and spraying, the webs continue to reappear.
February 27, 2026
Reply from Aptive Pest Control - Grand Rapids
Hi Anthony,
Thank you for sharing your feedback. We understand how frustrating it can be when spider webs continue to appear despite ongoing treatments. At Aptive, we strive to provide thorough and effective pest control for every home, and it’s clear that your experience hasn’t fully met your expectations.
Spider activity can vary based on the environment, especially in homes near water, and some spiders may return as they move around looking for shelter. We want to make sure your home is as comfortable and protected as possible, so if you’re open to it, please reach out to us directly at socialmedia@goaptive.com. We’d be happy to review your account and schedule a re-service to address the spider activity more effectively.
We appreciate you being part of the Aptive family and giving us the opportunity to make things right.
-Jasmine
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