Their technicians communicate so well with their customer's . Vert knowledgable. They let you know when they will be there ,ask you if you have any problems we need to take care of,take picture's of w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had my pest control canceled by the technician in February and had no phone contact to set up a new appointment. I was home all day waiting but got a text saying he’d be here late in the afternoon.... See more
Company replied
Today we had Mason as our tech and he did a nice job of explaining what he was about to do and then did it in a very professional manner
Company replied
Aptive is the best pest control service ive worked with, no question. Parker did a great job in helping me prevent another yellow jacket take over this year, quickly, easily and professionally.
Company replied
Company details
Written by the company
Get a quote
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4671 Alpine Ave NW, 49321, Comstock Park, MI, United States
- 16165777367
We overthink pests so you don't have to.
4.1
Great
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Grand Rapids
Hi Paul,
The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. We’re really sorry about he misspelling of your last name. Please reach out to us directly at socialmedia@goaptive.com so we can make that correction. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.
-Jasmine
Over the past 18 months
Over the past 18 months, Aptive has provided excellent service. They are great at keeping me updated as to when they will arrive and what services will be performed. Very professional in every way.
The spiders and webs have disappeared.
May 11, 2025
Reply from Aptive Pest Control - Grand Rapids
Hi Kel,
Thank you so much for sharing your experience! We’re thrilled to hear that you’ve been satisfied with our service over the past 18 months. At Aptive, we strive to keep our customers informed and deliver professional, reliable service every time, so it’s great to know we’ve been able to meet your expectations. We’re especially happy to hear that the spiders and webs have disappeared—mission accomplished! We truly appreciate your trust in us and look forward to continuing to serve you.
-Jasmine
Trustworthy
Need to be more aware of dripping spray tank which did so on all of our wood floors.
May 6, 2025
Reply from Aptive Pest Control - Grand Rapids
Hi Scott,
Thank you for sharing your feedback, and we truly apologize for the inconvenience caused by the spray tank. We understand how frustrating it can be to have any issues with your floors, and we appreciate you bringing it to our attention. We’ll be sure to review this with our team to ensure that extra care is taken in the future. Your satisfaction is incredibly important to us, and we’re here to make sure you’re taken care of. Please let us know if there’s anything further we can do to assist!
-Jasmine
I’m always provided with an exact time…
I’m always provided with an exact time and I love that photos are taken of the areas treated especially when I’m not home.
March 12, 2025
Reply from Aptive Pest Control - Grand Rapids
Hi Alisa,
Thank you so much for your wonderful feedback! We’re so glad to hear that the exact timing and photo updates have been helpful for you, especially when you're not home. We believe in keeping you informed and giving you peace of mind every step of the way. We truly appreciate your trust in Aptive and are grateful to have you as part of our family!
-Jasmine
Pictures are really nice!
I like that the tech takes pictures to show what areas in particular were treated that day.
April 5, 2025
Reply from Aptive Pest Control - Grand Rapids
Hi Sam,
Thanks so much for sharing your experience! We're so glad to hear that you appreciate the photos -- at Aptive, we believe in keeping you fully informed about the work we're doing to protect your home. It's great to know that kind of detail makes a difference for you. We're grateful to have you as part of the Aptive family!
-Jasmine
Professional Service Always
They called and advised us they are 20 minutes away. 20 minutes they were here!! Great job!!
Your crew comes in and asked if there are any concern areas they can take care of and do it!!
Your crew is always doing the things we contracted for, no missed areas, never a sloppy job!! I am completely happy with me service by your professionals
April 7, 2025
Reply from Aptive Pest Control - Grand Rapids
Hi Steve,
Thank you so much for your wonderful feedback! We're thrilled to hear that our team was punctual and proactive in addressing your needs. At Aptive, we pride ourselves on attention to detail and ensuring that every area gets the care it deserves -- no missed spots, no sloppy work. We're so glad to know you're happy with the service and professionalism our crew provides. We truly appreciate you choosing Aptive and value your trust in us!
-Jasmine
Treatments working great
Treatments working great, especially this winter with no mice entering home.
February 12, 2025
Reply from Aptive Pest Control - Grand Rapids
Hi Ron and Jane,
Thank you so much for your feedback! We're thrilled to hear that service has eliminated your mice issue, especially during the winter months. At Aptive, we’re dedicated to providing the best service and ensuring your home stays comfortable. We appreciate you choosing us and look forward to continuing to help protect your home!
-Jasmine
Each and everyone who has come to apply…
Each and everyone who has come to apply treatments has been professional, personable and pleasant!
Yesterday, Kyle treated areas which I discussed with him. These included care for the firewood and areas in my garage as well as my outdoor shed.
I appreciate the promptness of responses to any issues I may have. 😀
April 2, 2025
Reply from Aptive Pest Control - Grand Rapids
Hi Coni,
Thank you for your kind words! We love hearing that our team has been professional, personable, and attentive to your needs. Kyle will be thrilled to know he made such a positive impact during your service!
At Aptive, we are committed to providing thorough and customized treatments, and we are glad you've felt heard and taken care of. If you ever need anything, do not hesitate to reach out -- we are always here to help!
We appreciate you being a valued part of the Aptive family!
-Jasmine
The professionalism of the technicians
The professionalism of the technicians. The effectiveness of the treatments.
January 11, 2025
Reply from Aptive Pest Control - Grand Rapids
Hi Bruce,
We love hearing that our service professionals' professionalism and the effectiveness of our treatments have made a positive impact! At Aptive, we are committed to providing top-tier service and reliable pest control solutions, and we are so glad to know that has been your experience. Thank you for being a valued part of the Aptive neighborhood - we appreciate you!
-Jasmine
Johntae is GREAT!!!
Johntae showed up when he said he would, asked if I had any specific issues and got right to work. He is very professional and efficient!!!
February 28, 2025
Reply from Aptive Pest Control - Grand Rapids
Hi Ann,
Thank you for sharing your experience! We’re thrilled to hear that Johntae provided you with such professional and efficient service. At Aptive, we pride ourselves on timely arrivals and addressing your specific needs, and it’s great to know that Johntae was able to do just that. If you ever need anything else, feel free to reach out — we’re here to help!
-Jasmine
Reply from Aptive Pest Control - Grand Rapids
We're so glad to hear that your appointment went well, Shonda. We appreciate your kind words and feedback. Thank you for choosing Aptive to address your pest control needs!
-Alexis
Reply from Aptive Pest Control - Grand Rapids
We appreciate you taking the time to share your positive experience, Greg! We're glad you found our Service Professional friendly and that calling ahead was helpful to you. Your satisfaction means a lot to us, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.