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Aptive Pest Control - Houston Reviews 336

TrustScore 4.5 out of 5

4.6

8800 Jameel Rd, Ste 100B, 77040 Houston, TX, US


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Rated 5 out of 5 stars

The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat. I told him that I have been seeing roaches everywher... See more

Rated 5 out of 5 stars

Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in expl... See more

Company replied

Rated 3 out of 5 stars

this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more

Company replied

Rated 5 out of 5 stars

Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Houston

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States

  • 12816096832
Promotion box for Aptive Pest Control - Houston

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

336 reviews

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Rated 5 out of 5 stars

your technician was great and he kept…

your technician was great and he kept me informed in what he was doing.

May 26, 2026
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Reply from Aptive Pest Control - Houston

Hi Rick,

Thanks for taking the time to share this, we really appreciate it. It’s great to hear your Aptive service professional provided great communication and kept you informed throughout the visit, that kind of transparency is exactly what we aim for.

We’re glad you had a positive experience and appreciate you being part of Aptive. We’ve got this handled and look forward to continuing to take care of your home.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Houston

We really appreciate you taking a moment to share this with us, Pete Smith! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Chris did our service today

Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in explaining it to me.

May 23, 2026
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Reply from Aptive Pest Control - Houston

Thank you for taking the time to recognize Chris and the care he put into your service, George! We’re so glad to hear you were pleased with both the inspection and the treatment provided. It’s great that he considered the upcoming weather and explained why the powder application would be most effective this time around. Providing knowledgeable service and clear communication is something we truly value. We’re grateful you’ve chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 3 out of 5 stars

they decide for you

That the application day is not on a number of week but when Aptive decide sometime was only 3 weeks others was 4 or 5 weeks. probably is not so good like they said.

May 16, 2026
Rated 5 out of 5 stars

The tech remembered my house and pets…

The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat.
I told him that I have been seeing roaches everywhere in the house!! I suggested that I thought they they were coming from the garage and ask him to treat that area also. I reminded him to be mindful of the Mercedes my now deceased partner bought . . . and is a real thorn in my side, FYI.

May 21, 2026
Rated 5 out of 5 stars

Every service representative has been…

Every service representative has been very thorough and courteous. I haven't seen any bug or spider activity in quite a while.

May 20, 2026
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Reply from Aptive Pest Control - Houston

Hi Cheryl,

We really appreciate you taking the time to share this. It is great to hear that every service professional you have worked with has been thorough and courteous, and even better to know you have noticed a real difference with reduced bug and spider activity around your home. That kind of consistency is exactly what we strive for at Aptive, because reliable protection and respectful service should always go hand in hand. We have got this handled, and we are glad to be helping keep your home comfortable and protected.

-Jasmine, Aptive Care Team

Rated 4 out of 5 stars

Service is great but scheduling tech not so much

Service is great; however, scheduling the quarterly treatments seems to be an issue for them. Always try to schedule 60 days from last treatment resulting in my having to contact them to reschedule at the appropriate time.

May 21, 2026
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Reply from Aptive Pest Control - Houston

Hi Lynda,

We really appreciate you taking the time to share this. It is great to hear you are happy with the service itself, but we also understand your frustration with the scheduling not aligning with your expected quarterly timing. That should not be something you have to monitor and correct on your end, and we hear how inconvenient that has been for you.

At Aptive, we want the process to feel simple and consistent from visit to visit, so we would like the opportunity to review your service schedule and make sure it is properly aligned moving forward. Please reach out to socialmedia@goaptive.com so we can take a closer look and get this corrected for you. We’ve got this handled, and we’re committed to making your experience smoother and more predictable.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Houston

Hi Wayne,

We really appreciate you taking the time to share this. It’s great to hear you received such great service during your visit, that’s exactly what we aim for at Aptive. We’re glad everything went smoothly, and you can always count on us to keep things handled with care and consistency every time we come out.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Houston

Hi Alex,

Thank you for choosing Aptive and sharing your feedback! We’re so glad to hear our service professionals consistently do a great job for you, that reliability is exactly what we strive for on every visit. At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with consistency and attention to detail from start to finish, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Efficiency! Efficient Aptive employees do a great…

Efficient Aptive employees do a great job! Great service! Thanks!

May 16, 2026
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Reply from Aptive Pest Control - Houston

Hi Carolyn,

Thank you for choosing Aptive and sharing your feedback! We’re so glad to hear our team delivered efficient, great service during your visit. We’ll be sure to pass your appreciation along to our service professionals.

At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with efficiency and consistency from start to finish, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Excellance and Prompt

The Technician that came to visit was prompt and very thorough. He explained everything what he was doing and what to expect the prcedure. He made us awhere of the yellow jackets nest and cleaned it upl Great job done!

May 16, 2026
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Reply from Aptive Pest Control - Houston

Hi Norma,

Thank you for choosing Aptive and sharing your feedback! We’re so glad to hear your service professional was prompt, thorough, and took the time to clearly explain the process and what to expect. We’re also happy he was able to identify and take care of the yellow jacket nest for you, great catch and follow-through on his part.

At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with attention, communication, and care from start to finish, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

The technician was polite and…

The technician was polite and professional. He did a great job.

May 16, 2026
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Reply from Aptive Pest Control - Houston

Thank you for taking the time to share this feedback with us, Patricia. We’re glad to hear the service professional was polite, professional, and did a great job handling your need this time around. It’s always good to know when the service meets expectations and feels smooth and respectful, and we appreciate you choosing Aptive to protect your home from unwanted pests!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Great service

Great service. All staff take the time to explain ways to minimize issues and offer ways to best protect my yard and home.

May 8, 2026
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Reply from Aptive Pest Control - Houston

We love to hear this, Melissa! It's wonderful to know that the team provided great service and took the time to explain ways to help minimize pest issues while offering guidance to better protect both your yard and home. That kind of helpful, proactive support is something we truly value. We truly appreciate you being a part of Aptive and trusting our team to handle your needs!

-Alexis, Aptive Care Team

Rated 3 out of 5 stars

The tech was nice and friendly

The tech was nice and friendly. She did some spot treatment inside the house. She sprayed outside but I’m not sure if she checked the rodent traps outside and she didn’t replace any of the bug traps inside.
The extermination services have changed over the last couple of years. Not sure if information is available to the techs about each account and with my busy schedule, I don’t always remember to ask them to check everything. I have noticed that the yard is no longer treated, the eaves aren’t brushed every time, and the traps aren’t checked unless I ask them to be checked. Just not really sure what I’m paying for now.

May 6, 2026
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Reply from Aptive Pest Control - Houston

Hi Denise,

Thank you for sharing this feedback. I’m glad to hear your service professional was friendly, but I’m sorry for the uncertainty around what’s being completed during your visits. That kind of inconsistency can be frustrating, especially when you’re relying on us to stay on top of everything without having to follow up.

At Aptive, we aim for clear, thorough service every time so you know exactly what’s been handled inside and out. What you described around traps, eaves, and yard treatment is not the experience we want for you.

Please reach out to socialmedia@goaptive.com so we can review your account and make sure everything is being properly handled moving forward. At Aptive, we’ve got this handled, and we want you to feel confident in every visit.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Houston

Hi Deirdre,

Thank you for the great feedback and for choosing Aptive! We’re proud to have a team that brings thorough expertise and attention to every service visit, and we’re so glad that stood out to you. Our goal is to make sure every customer feels confident their home is being properly handled with care and professionalism. We truly appreciate your support and being part of the Aptive family!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great Job Sir

The gentleman that came to the house was very detail oriented and new his job well. We really appreciated the time who got everything done.

May 9, 2026
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Reply from Aptive Pest Control - Houston

Hi Estella,

Thank you so much for taking the time to share your experience with Aptive! We’re thrilled to hear that your service professional was detail-oriented, knowledgeable, and took the time to make sure everything was completed thoroughly. That level of care and attention is exactly what we strive for, because we want every customer to feel confident their home is being properly handled. We truly appreciate your support and thank you for being part of the Aptive family!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Top notch customer service

Technician took the time to explain treatment method.

May 9, 2026
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Reply from Aptive Pest Control - Houston

Hi Luke,

We really appreciate you taking the time to share this! It’s great to hear your Aptive service professional took the time to clearly explain the treatment method during your visit.

At Aptive, we believe transparency and communication are just as important as the service itself, so you always feel informed and confident in what’s being done in your home. We work hard to make sure every visit is handled with care, clarity, and professionalism from start to finish. Thank you for choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Friendly Service

Always on time with friendly, knowledgeable service!

May 9, 2026
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Reply from Aptive Pest Control - Houston

Hi Christy,

We really appreciate you taking the time to share this! It’s great to hear your Aptive service professionals have consistently been on time, friendly, and knowledgeable during your visits.

At Aptive, we take pride in making sure every service is handled with reliability, professionalism, and care so you can feel confident your home is in good hands. Thank you for choosing Aptive and trusting us to help keep your home protected!

-Jasmine, Aptive Care Team

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