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Aptive Pest Control - Houston Reviews 336

TrustScore 4.5 out of 5

4.6

8800 Jameel Rd, Ste 100B, 77040 Houston, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat. I told him that I have been seeing roaches everywher... See more

Rated 5 out of 5 stars

Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in expl... See more

Company replied

Rated 3 out of 5 stars

this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... See more

Company replied

Rated 5 out of 5 stars

Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Houston

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States

  • 12816096832
Promotion box for Aptive Pest Control - Houston

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

336 reviews

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Rated 5 out of 5 stars

The technician listened to the problem…

The technician listened to the problem and was able to see exactly what we were dealing with. He immediately sprung into action and took extra steps to ensure the problem was handled.

April 18, 2026
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Reply from Aptive Pest Control - Houston

Hi Charles,

Thank you for taking the time to share this, we really appreciate it! It’s great to hear your service professional took the time to listen, assess the situation firsthand, and immediately take action with extra steps to address the issue. That level of responsiveness and care is exactly what we strive for at Aptive.

We focus on making sure every visit is handled with attentiveness, urgency, and thorough follow-through so your concerns are fully addressed the right way. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Rated 5 out of 5 stars

mouse problem

They were here for a mouse problem, putting out traps and quick response time.

April 25, 2026
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Reply from Aptive Pest Control - Houston

Thank you so much for taking the time to share your experience with us, Patricia! We're so glad that our team was able to respond quickly and effectively to your rodent problem. We pride ourselves on ensuring that every pest issue is handled with the utmost care and professionalism. Your satisfaction is our top priority, and it's wonderful to know that we’ve had this handled for you. We really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Great service and did a very good job…

Great service and did a very good job on my house. Over the top on my needs.
Thanks again

April 22, 2026
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Reply from Aptive Pest Control - Houston

Hi Michael,

Thank you for sharing this, we really appreciate it. It’s great to hear you received great service and that the work on your home went above and beyond your expectations, that’s exactly the level of care we strive for at Aptive.

We’re glad your needs were taken care of so thoroughly, and if you ever need anything moving forward, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Professional and courteous

Professional and courteous

April 22, 2026
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Reply from Aptive Pest Control - Houston

Hi Dan,

Thank you for sharing this, we really appreciate it. It’s great to hear you experienced professional and courteous service, that’s exactly the standard we strive for at Aptive every time we visit a home.

We appreciate you choosing us, and if you ever need anything moving forward, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Houston

Hi Shelley,

We really appreciate you taking the time to share this, it’s great to hear you had an excellent customer service experience. That’s exactly what we aim for at Aptive, making sure every interaction feels helpful, friendly, and easy from start to finish. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Rated 5 out of 5 stars

Came up with a solution to solve a…

Came up with a solution to solve a specific problem and was very informative about the action to be taken

April 16, 2026
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Reply from Aptive Pest Control - Houston

Hi Beverly,

Thank you for sharing this, we really appreciate it. We’re glad to hear your service professional was able to identify a solution tailored to your specific concern and took the time to clearly explain the steps being taken, that level of thoughtful communication is exactly what we aim for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit continues to bring that same helpful, informed approach to your home.

-Jasmine

Rated 5 out of 5 stars

Service technician was very professional.

Service technician was prompt And efficient.

April 11, 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing your feedback! We’re really glad to hear your Aptive service professional was prompt and efficient during your visit.

At Aptive, we know your time matters, so we work hard to deliver reliable service without the wait or hassle. It’s great to know things felt handled smoothly and professionally. We truly appreciate you trusting us with your home!

-Jasmine

Rated 5 out of 5 stars

This company is amazing

This company is amazing! They listen to your concerns and problem solve rather quickly. I have had a great experience with every technicians that has came to my home thus far. I would definitely recommend everyone!

April 4, 2026
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Reply from Aptive Pest Control - Houston

Thanks for taking a moment to share this with us, Anissa! We’re so glad you’ve had a consistently great experience and that our team has been attentive and quick to help with your concerns. It means a lot to know you’d recommend us to others. We really appreciate your trust in Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

Technican did a very good thorough job…

Technican did a very good thorough job very nice and polite.

April 4, 2026
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Reply from Aptive Pest Control - Houston

Hi William,

Thank you for sharing your experience! We’re glad to hear that our service professional was thorough, polite, and provided the high level of care we strive for at Aptive.

Our goal is always to make sure every home and pest concern is properly handled, and it’s wonderful to know that was reflected in your visit. We appreciate you choosing Aptive and for taking the time to leave your feedback!

-Jasmine

Rated 5 out of 5 stars

work done as requested

work done as requested

February 28, 2026
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Reply from Aptive Pest Control - Houston

Thank you so much for taking the time to leave us a review, Aaron! It's fantastic to hear that the treatment was done as requested and that you've been satisfied with our service. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further needs or questions, please don't hesitate to reach out. We really appreciate having you as a part of Aptive!

-Alexis

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Houston

Hi Cheryl,

We’re glad to hear our team is consistently thorough and friendly! At Aptive, we take pride in handling every service with care and attention to detail, so you can feel confident your home is protected. Thank you for trusting us, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Best trained staff and very…

Best trained staff and very knowledgeable. Every person from Aptive I come in contact with is professional and kind. They seem to enjoy their jobs and helping people solve their pest problems!

March 31, 2026
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Reply from Aptive Pest Control - Houston

It's absolutely wonderful to know our team has made such a strong impression with their knowledge, professionalism, and kindness, Marian. It’s wonderful to know that their positive attitude and dedication to helping solve pest concerns really stand out to you. That’s exactly the kind of experience we strive to provide. Thanks for trusting Aptive to handle your pest concerns!

-Alexis

Rated 1 out of 5 stars

I called to report holes in the yard - voles?

I called to report holes in the yard & flower beds. Told them we suspected voles. They said they'd have someone come out the next day. Hecame while I was gone - I never received a text with an approx. time. Also, he wasn't told what to treat so he repeated the same spray treatment that was done a month ago! When I responded to his completion text, I told him the problem so he returned. I showed him the holes and he said he would set up another bait station in the back but he did NOTHING in the front yard that was also impacted (yes, I showed him the holes there too!). After he left I looked for a box in the front yard & when I didn't find one, I texted him asking where he put it. I got NO REPLY. I was able to confirm there was nothing done in the front yard because I worked there all day the next day trimming & filling holes. The holes are back again -- more than ever.

March 27, 2026
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Reply from Aptive Pest Control - Houston

Hi there,

Thank you for sharing your detailed feedback. We completely understand how frustrating it can be when a service doesn’t fully address the issues in your yard, and we appreciate you bringing this to our attention.

At Aptive, our goal is to ensure every visit is thorough, effective, and properly handled from start to finish. It sounds like your recent service fell short of that standard, and we’d like the opportunity to review your account and schedule a proper follow-up to address all impacted areas, including the front yard.

Please reach out to us at socialmedia@goaptive.com at your earliest convenience so we can make this right and ensure your property is fully taken care of. We truly appreciate you choosing Aptive, and you can trust us, we’ve got it handled.

-Jasmine

Rated 5 out of 5 stars

The technician arrived on time and…

The technician arrived on time and performed the requested services.

March 29, 2026
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Reply from Aptive Pest Control - Houston

Hi Gordon,

Thank you for sharing your experience! We’re glad to hear that our service professional arrived on time and completed the requested services. At Aptive, we strive to ensure every visit is efficient, thorough, and properly handled so you can feel confident your home is protected.

We truly appreciate you choosing Aptive, and you can always count on us, we’ve got it handled.

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Houston logo

Reply from Aptive Pest Control - Houston

It's good to hear our service professional took the time to understand your concerns. Christi. Listening and responding thoughtfully is always an important part of the service we strive to provide. Your satisfaction means a lot to us, and we're grateful you've chosen Aptive to care for your pest control needs!

-Alexis

Rated 5 out of 5 stars

Always great service

Always great service, explanations and awesome techs!

March 20, 2026
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Reply from Aptive Pest Control - Houston

Thank you for the wonderful review, Sally! We're so glad you consistently receive great service and clear explanations from our team. Our service professionals strive to provide the best experience possible, and your feedback is incredibly rewarding. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're grateful to have you as a part of Aptive!

-Alexis

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Houston

We really appreciate your feedback, Laura! It's great to hear that you had a fantastic experience with our service. Providing the best pest control solutions is our priority, and it's wonderful to know we met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. Thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

Aptive Pest Control has great service.…

Aptive Pest Control has great technicians that listen to your concerns. They are polite and respectful. At the end of the job they always send pictures of the areas they sprayed. They answer all of my questions and are very knowledgeable.

March 1, 2026
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Reply from Aptive Pest Control - Houston

Hi Angelia,

We’re thrilled to hear our service professionals have provided attentive and knowledgeable service! At Aptive, we make sure every concern is handled carefully, from listening to your questions to sharing photos of the work completed. It’s wonderful to know our team’s care and attention give you confidence in your home’s protection. Thank you for trusting Aptive, we’ve got this handled!

-Jasmine

Rated 5 out of 5 stars

Friendly technicians

March 24, 2026
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Reply from Aptive Pest Control - Houston

Hi Matt,

Thank you for the kind words! We’re glad to hear your experience with our Aptive service professionals has been a friendly one, that’s something we take a lot of pride in.

We appreciate you choosing Aptive and trusting us with your home. You can always count on us to keep things handled with the same level of care and respect every visit!

-Jasmine

Rated 5 out of 5 stars

High degree of professionalism and…

High degree of professionalism and proactive communication!

March 24, 2026
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Reply from Aptive Pest Control - Houston

Hi Richard,

Thank you for highlighting our professionalism and proactive communication! At Aptive, we take pride in making sure every detail is handled so our customers can feel confident and stress-free. Your feedback motivates our team to keep delivering service that truly makes a difference and shows why choosing Aptive means you can trust us to get it handled.

-Jasmine

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