The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat. I told him that I have been seeing roaches everywher... See more

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The gentlemen that made the inspection was very polite and knowledgeable. However, I believe it was a mistake to tell me the weep hole had mud packed it it, and that was a sign of termites. He said he... See more
Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in expl... See more
Company replied
Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
Contact info
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, United States
- 12816096832

We overthink pests so you don't have to.
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Reply from Aptive Pest Control - Houston
I have never been disappointed with yje…
I have never been disappointed with the service received from Aptive. They are always very professional as well as considerate. I highly recommend this company for your pest control needs.

Reply from Aptive Pest Control - Houston
Technician was on time and very…
Technician was on time and very interested and meeting our needs. He was very respectful and provided great service.

Reply from Aptive Pest Control - Houston
Review
The technician was on time and very efficient. He told me what treatments he was using,went through the whole house, inside and out.

Reply from Aptive Pest Control - Houston
The CSR lies about cancellation…
The CSR lies about cancellation timelines and cancellation fees. They do not spray inside and out despite that is what the customer is paying for.
AVOID at all costs!

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
Promptness and courtesy of Technician
Appreciate the prior txt message notice I received from the technician before he arrives and he checks in with me when he does arrive. And I receive pictures of the areas of treatment.

Reply from Aptive Pest Control - Houston
Highly recommend Archie
Archie did a great job and I give him a 10/10! He listened to my concerns, took care of our issues and kept us informed throughout the entire process.

Reply from Aptive Pest Control - Houston
Exceptional Service and Professional Care!
I had a great experience with Aptive Pest Control from start to finish! Their team was prompt, professional, and incredibly thorough. The technician took time to explain each step of the process, answered all my questions, and made sure everything was handled with care.
It’s refreshing to work with a company that truly values customer service and delivers consistent, high-quality results. I’m so impressed with their professionalism and attention to detail — I’ll definitely be recommending Aptive to friends and neighbors!

Reply from Aptive Pest Control - Houston
The associate was knowledgeable
The associate was knowledgeable, helpful and friendly. He did everything I asked him to do. He wa very respectful.

Reply from Aptive Pest Control - Houston
Always Rescheduling
Service experience was good but I always have to reschedule appointments. I signed up for a 90 day schedule and am always scheduled for 45-60 days. I shouldn’t have to reschedule every quarter. I consider canceling every time.

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
Quality service and customer service
Great customer service and the quality of service.

Reply from Aptive Pest Control - Houston
This was a follow up visit for mosquitos, ants, and rodent trap.…
I have had to have follow up visits for mosquitos, ants, and to check the rodent box nearly every month. I had to purchase flag markers from Lowe’s to mark the location of the mosquito traps, ant beds, and the rodent box so the tech would make sure to see them and treat them. I am highly disappointed in this company and its services. The mosquito traps are useless! I cannot even enjoy my yard or entertain due to the mosquito problem. Every month I have to contact Aptive and tell them the mosquitoes and ant beds are still very active. I realize you can’t kill every mosquito but the solution that they are using in the traps is definitely not working! I signed up for the premium service. I am not getting premium service! I would not recommend this company to anyone! Be aware and stay away from Aptive Pest Control!

Reply from Aptive Pest Control - Houston
Took an interest in what I wanted him…
Took an interest in what I wanted him to do and did it.

Reply from Aptive Pest Control - Houston
Customer-friendly, and efficient technicians
They have cordial, customer-friendly, and efficient technicians. that keep my home and outside free of pests.

Reply from Aptive Pest Control - Houston
Our technician did a great job
Our technician did a great job. Super friendly and took extra care to spray in needed areas. Thank you!

Reply from Aptive Pest Control - Houston
Reliable pest control company with…
Reliable pest control company with quality products. Always on time

Reply from Aptive Pest Control - Houston
Good technician, poor office scheduling
The technician was courteous, professional and did a good job completing the treatment.
The office needs to do better at scheduling treatments. An email or text two or three days before is not adequate time to plan to be home. Sharing the day is helpful, whether morning or afternoon would be even more helpful. There is logistics software and other technology that can assist in planning the routes and providing approximate windows for the treatment. If you address this opportunity and if the technicians continue to provide good service then maybe you get to five stars.

Reply from Aptive Pest Control - Houston

Reply from Aptive Pest Control - Houston
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