Not the best. Company is too big to handle pest control the right way. Company has a call center that sends out techs regardless of local weather conditions. Manipulative and predatory sales tactics.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm usually home when they come however ... The service person sent me a detailed text informing me of everything they did. I really appreciated that in addition I have hade other service persons send... See more
Company replied
Timely, courteous, thorough service. A few years back I had a terrible ant problem. Regular visits have eliminated the issue. I only had to ask for extra treatments a few times, and Aptive came th... See more
Company replied
The exterminators are professional, knowledgeable, courteous and if I didn't know they were coming I would never know they were here! They text when they are about 30 min out & If I do not need any i... See more
Company replied
Company details
Written by the company
Get a quote
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
100 E Jefryn Blvd, Unit Q, 11729, Deer Park, NY, United States
- 16314483718
We overthink pests so you don't have to.
4.4
Excellent
83 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your have the nicest people great people
Your have the nicest people . When they come to do service
September 26, 2025
Reply from Aptive Pest Control - Long Island
Hi Patricia,
Thank you for sharing your kind words! We’re thrilled to hear that our team is friendly and welcoming when providing service. At Aptive, we strive to provide professional, courteous, and personable service, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
The tech you get makes all the difference
The tech I had this last application was JC. He explained a lot of things about the procedures per level of service. Another tech I had told me I wasn't entitled to the perimeter application of granules but it seems I am. So there were a few applications where I didn't get what I paid for
September 30, 2025
Reply from Aptive Pest Control - Long Island
Hi Cat,
Thank you for sharing your feedback. We’re glad to hear that JC took the time to explain the procedures and help you understand your service. We also apologize for any confusion regarding your perimeter granule application and for the times you didn’t receive what you expected.
At Aptive, we strive to provide consistent, thorough service with clear communication every visit. Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure you’re receiving the full level of service you signed up for. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
Technicians are professional
Technicians are professional. Ask if there are any problems. Then handle them correctly
September 30, 2025
Reply from Aptive Pest Control - Long Island
Hi Mary,
Thank you for sharing your feedback! We’re glad to hear that our service professionals are professional and take the time to address any concerns correctly. At Aptive, we strive to provide thorough, reliable service while listening carefully to each customer’s needs. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
What a Great Company!
It is always a pleasure when Jaycee comes to the house. He is polite and professional. We are very happy with your service.
September 27, 2025
Reply from Aptive Pest Control - Long Island
Hi Anne Marie,
Thank you for taking the time to share your feedback! We’re thrilled to hear that Jaycee consistently provides polite and professional service. At Aptive, we take pride in having dedicated service professionals who make every visit a positive experience.
We truly appreciate your trust in Aptive and are so glad to hear you’re happy with your service. We look forward to continuing to protect your home with the high standards you expect.
-Jasmine
Excellent Communication with Alex, our Service Professional
Alex, our Service Representative was excellent. ⭐️⭐️⭐️ ⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️ service with great communication and photos. Give that man a raise!
September 18, 2025
Reply from Aptive Pest Control - Long Island
Hi Theresa,
Thank you for sharing your experience! We’re thrilled to hear that Alex provided excellent service with clear communication and helpful photos. We’re proud to have service professionals like Alex on our team who go above and beyond for our customers.
We’ll be sure to share your kind words with him! We appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care.
-Jasmine
Very standard services
Very standard services, presented as being above average. I was promised that all the cobwebs would be removed from my soffits. This did not happen. I was sent a report with 20 photos of the service man applying his toxins around my property. time being better spent doing a good job.
I hired them because we have an ant problem outside in the sitting area. After many applications and about five months, I think they got this accomplished.,
September 17, 2025
Reply from Aptive Pest Control - Long Island
Hi Andrew,
Thank you for sharing your feedback. I’m glad to hear that your ant problem has been addressed over time, but I’m truly sorry that we fell short in other areas, like removing the cobwebs from your soffits. That’s not the level of service we aim to provide in the Aptive neighborhood, and I completely understand how that could be frustrating.
We appreciate you taking the time to share your experience, as it helps us improve our services and ensure our team focuses on both the details and the results that matter most to our customers. Your feedback will be reviewed with your service professional to help prevent this from happening in the future.
Thank you again for giving Aptive the opportunity to serve you, and we hope to continue providing reliable, thorough pest control for your home.
-Jasmine
Professional and thorough
The rep that came to service my house gave me info on exactly what he was doing and provided pictures of his work.
September 6, 2025
Reply from Aptive Pest Control - Long Island
Hi Tara,
Thank you for sharing your feedback. We’re glad to hear our service professional clearly explained the work being done and provided pictures for your peace of mind. At Aptive, we strive to provide thorough, transparent service so our customers feel informed and confident in the treatments we provide.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
Alex is very professional
Alex is very professional. He did a great job. He explained everything he was going to do and was very thorough.
September 5, 2025
Reply from Aptive Pest Control - Long Island
Hi Bob and Debby,
Thank you for sharing your experience! We’re thrilled to hear that Alex provided professional, thorough service and took the time to explain everything. At Aptive, we pride ourselves on having knowledgeable service professionals who make sure our customers feel confident and informed. We appreciate you being part of the Aptive community and look forward to keeping your home comfortable and protected.
-Jasmine
I'm usually home when they come however…
I'm usually home when they come however ... The service person sent me a detailed text informing me of everything they did. I really appreciated that in addition I have hade other service persons send me pictures as well as texts describing the job done. We also have an extremely low incidence of pests both inside our home.
September 17, 2025
Reply from Aptive Pest Control - Long Island
Hi Jillian,
Thank you for sharing your experience! We’re glad to hear that our service team keeps you informed with detailed texts and photos, and that you’ve experienced a very low incidence of pests in your home. At Aptive, we strive to provide thorough, transparent service that gives our customers peace of mind and keeps their homes comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
Reply from Aptive Pest Control - Long Island
Hi Amanda,
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience with our service, but we understand it’s frustrating that some issues are still occurring. At Aptive, our goal is to provide effective, ongoing pest control and ensure your home stays as comfortable as possible. Please reach out to us at socialmedia@goaptive.com so we can review your account and make any adjustments needed to fully address the remaining concerns.
-Jasmine
Great Service on Long Island-Robert
Robert did a great job on contacting us before treatment started and when it ended. He sent numerous pictures of the treated areas while applying. He was very professional and we appreciate his effort.
September 13, 2025
Reply from Aptive Pest Control - Long Island
Hi there,
Thank you so much for sharing your experience. We’re thrilled to hear how well Robert took care of you. Keeping customers in the loop with clear communication and photos of treated areas is exactly the kind of service we want every Aptive customer to experience. We’ll be sure to pass your kind words on to Robert so he knows how much you appreciated his professionalism and effort. Thank you for choosing Aptive and for letting us protect your home.
-Jasmine
Professional and thorough.
September 4, 2025
Reply from Aptive Pest Control - Long Island
Hi Rita,
Thank you for sharing your feedback! We’re thrilled to hear that our team provided professional and thorough service. At Aptive, we take pride in delivering reliable and detail-oriented care that keeps our homeowners’ homes protected. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Alex
Alex, is very honest and engaging. He listens and responds appropriately . He is transparent always explaining what he did and why it was done.
August 26, 2025
Reply from Aptive Pest Control - Long Island
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that Alex has been honest, engaging, and transparent during your visits. At Aptive, we pride ourselves on service professionals who listen, communicate clearly, and make sure our customers understand every step of the process. It’s wonderful to know Alex’s approach has made such a positive impression. We truly appreciate you being part of the Aptive community and look forward to continuing to provide attentive, reliable service.
-Jasmine
Still have Ants
Still have Ants. I tyried getting an appt after they canceled it and noyjind I wanted was available. And i still think I was told itwas 65 dollars a treatment and i was tricked because I;m an 82 year old man who has Macular Degeneration in both eyes and was rushed thru signing on a compr\eter I couldn't read. the one time I had a guy in house I had to wipe up spray under my refrigerator in Basement. Is that enough.
August 31, 2025
Reply from Aptive Pest Control - Long Island
Hi Bernard,
Thank you for sharing your experience with us. At Aptive, we take situations like this very seriously, and I’m truly sorry to hear about the challenges you’ve faced with your service and account setup. You should never feel rushed or misled during the sign-up process, especially when clear communication is so important.
I’ve noted your concerns about the ants persisting, the appointment availability, and the service you received in your home. This is not the level of care Aptive strives to provide, and we’d like the chance to make things right. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and provide further assistance.
Thank you for your feedback, it helps us improve and better serve our neighbors who trust Aptive to protect their homes.
-Jasmine
Always informative and thorough
Always informative and thorough. Provides evidence and advice.
August 20, 2025
Reply from Aptive Pest Control - Long Island
Hi Daniel,
Thank you for sharing your experience. We’re glad to hear that our team has been informative and thorough, providing both evidence and helpful advice. At Aptive, we believe in empowering our customers with knowledge while delivering effective service, and it’s wonderful to know that our approach is making a difference.
-Jasmine
New LI Customer Summer 2025
Although new to Aptive the treatment for ants and mosquitoes initially has been okay but seems after a couple weeks time mosquitoes, flys, crickets return. Also would recommend to keep treatment sprayed off of windows and doors as this only creates additional work for the homeowner.
August 15, 2025
Reply from Aptive Pest Control - Long Island
Hi there,
Thank you for sharing your feedback and for giving Aptive a try. We’re glad to hear your initial treatment has helped, but we understand your frustration with pests returning after a few weeks. Our goal is to provide lasting solutions, and we’ll make sure your concerns about mosquitoes, flies, crickets, and treatment around windows and doors are noted for future visits. Please reach out to us at socialmedia@goaptive.com so we can review your service and schedule any necessary follow-up to ensure your home stays comfortable. We truly appreciate you being a valued part of the Aptive neighborhood.
-Jasmine
Our experience was good
Our experience was good. The exterminator was friendly and explained the procedure.
August 13, 2025
Reply from Aptive Pest Control - Long Island
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional was friendly and took the time to explain the procedure. At Aptive, we take pride in providing thorough, effective pest control along with clear communication so our neighbors feel informed and confident in the work we do. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
The attitude of the service person was…
The attitude of the service person was not very pleasant
August 14, 2025
Reply from Aptive Pest Control - Long Island
Hi Patricia,
Thank you for sharing your feedback. I’m truly sorry to hear that your experience with our service professional was not pleasant. At Aptive, we take pride in providing not only effective pest control but also friendly and respectful service.
Your feedback is important, and we’ll be sure to address this internally so we can continue improving the experience for every customer. We appreciate the opportunity to serve you and hope to provide a better experience in the future.
-Jasmine
Technician was knowledgeable and…
Technician was knowledgeable and experience in his trade. Friendly and very thorough throughout my property and in my house great job.
July 24, 2025
Reply from Aptive Pest Control - Long Island
Hi there,
Thank you for taking the time to share your experience. We're glad to hear that your service professional demonstrated knowledge and experience while being friendly and thorough both inside your home and throughout your property. At Aptive, we take pride in having service professionals who combine expertise with genuine care to protect your home. We appreciate you being part of the Aptive family and look forward to continuing to deliver great service.
-Jasmine
Reply from Aptive Pest Control - Long Island
Hi Kathleen,
Thank you so much for the kind words! We’re grateful to hear that you’re consistently happy with your service—reliable, high-quality care is exactly what we strive to deliver at Aptive Environmental.
It means a lot to know we’re meeting your expectations, and we truly appreciate having you as part of the Aptive family. We look forward to continuing to protect your home with the same level of dedication and care you’ve come to trust.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.