Not the best. Company is too big to handle pest control the right way. Company has a call center that sends out techs regardless of local weather conditions. Manipulative and predatory sales tactics.... See more
Company replied

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Not the best. Company is too big to handle pest control the right way. Company has a call center that sends out techs regardless of local weather conditions. Manipulative and predatory sales tactics.... See more
Company replied
I'm usually home when they come however ... The service person sent me a detailed text informing me of everything they did. I really appreciated that in addition I have hade other service persons send... See more
Company replied
Timely, courteous, thorough service. A few years back I had a terrible ant problem. Regular visits have eliminated the issue. I only had to ask for extra treatments a few times, and Aptive came th... See more
Company replied
The exterminators are professional, knowledgeable, courteous and if I didn't know they were coming I would never know they were here! They text when they are about 30 min out & If I do not need any i... See more
Company replied
Get a quote
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
100 E Jefryn Blvd, Unit Q, 11729, Deer Park, NY, United States

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Alex lets me know when Aptiv coming. I get texts with photos of completed work .
Just as important, there are no critters!

Reply from Aptive Pest Control - Long Island
Did the service perfectly, but arrived way too early. I requested a late morning or afternoon service call and the tech showed up at just after 7am.

Reply from Aptive Pest Control - Long Island

Reply from Aptive Pest Control - Long Island
Always come on time when scheduled. Have not seen any moles, voles or mice. Cobwebs outside are gone

Reply from Aptive Pest Control - Long Island
Representatives work efficiently, answer all questions and are always courteous.

Reply from Aptive Pest Control - Long Island
I had a disappinting experience with one the techs who serviced my property. He did not tell me what he was going apply nor did he ask what kind of insect problems I was having. And then he just left. I contacted Aptive management to complain. They took care of the issue and sent another tech to redo the treatment. I was very happy with their quick response.

Reply from Aptive Pest Control - Long Island

Reply from Aptive Pest Control - Long Island

Reply from Aptive Pest Control - Long Island
Matthew was courteous and professional. He answered my questions and made suggestions regarding pest control service.

Reply from Aptive Pest Control - Long Island
We are new customers with Aptive; their service pro, Ronald Riccoboni thoroughly went over all of the areas with me (both outside and inside) that could be potential weak areas for pest exposure and explained the different sprays that would be used at the consultation as well as the first visit. Ronald is professional, knowledgeable, and friendly and I would highly recommend him and Aptive.

Reply from Aptive Pest Control - Long Island
The exterminators are professional, knowledgeable, courteous and if I didn't know they were coming I would never know they were here! They text when they are about 30 min out & If I do not need any intervention in my home, they come, spray everything, text when they are done, with photos included. I have not seen a single bug in my house in over a year.

Reply from Aptive Pest Control - Long Island
The Technician is a super guy; but you folks don’t have products needed to complete the tasks. Very frustrating & annoying to have to call back & you don’t have products needed to get rid of the voles when I was told on the phone you did have the products to control the pests!!

Reply from Aptive Pest Control - Long Island

Reply from Aptive Pest Control - Long Island

Reply from Aptive Pest Control - Long Island
Very Professional service
All areas and Places were taken care of
Respect of Property & Persons

Reply from Aptive Pest Control - Long Island
The technicians did a detailed job around and inside the house. In addition, they were friendly and professional. Our dog went running outside of our house and they were there to assist me. Thank you.

Reply from Aptive Pest Control - Long Island
I called to reschedule the Aptive treatment as my last treatment was less than 3 months ago. The representative Juan was extremely helpful, efficient and courteous. He responded rescheduled the appointment and set future appointments 3 months apart. He gave a 5 star service.

Reply from Aptive Pest Control - Long Island
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