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Aptive Pest Control - Long IslandReviews 

83
TrustScore 4.5 out of 5

4.4

100 E Jefryn Blvd, Unit Q, 11729 Deer Park, NY, US


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Rated 2 out of 5 stars

Not the best. Company is too big to handle pest control the right way. Company has a call center that sends out techs regardless of local weather conditions. Manipulative and predatory sales tactics.... See more

Company replied

Rated 5 out of 5 stars

I'm usually home when they come however ... The service person sent me a detailed text informing me of everything they did. I really appreciated that in addition I have hade other service persons send... See more

Company replied

Rated 5 out of 5 stars

Timely, courteous, thorough service. A few years back I had a terrible ant problem. Regular visits have eliminated the issue. I only had to ask for extra treatments a few times, and Aptive came th... See more

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Rated 5 out of 5 stars

The exterminators are professional, knowledgeable, courteous and if I didn't know they were coming I would never know they were here! They text when they are about 30 min out & If I do not need any i... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Get a quote

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 100 E Jefryn Blvd, Unit Q, 11729, Deer Park, NY, United States

  • 16314483718
Promotion box for Aptive Pest Control - Long Island

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.4

All reviews

(83)

27,743 reviews in the last 12 months

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Rated 5 out of 5 stars

Alex is the best!

Alex lets me know when Aptiv coming. I get texts with photos of completed work .
Just as important, there are no critters!

July 12, 2025
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Reply from Aptive Pest Control - Long Island

Hi Steven,

Thank you for sharing your great experience! We’re glad to hear Alex keeps you informed with timely updates and photos—that transparency is a key part of the care we provide at Aptive. Even better, knowing your home is comfortable is exactly what we aim for. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Rated 4 out of 5 stars

Did the service perfectly

Did the service perfectly, but arrived way too early. I requested a late morning or afternoon service call and the tech showed up at just after 7am.

July 19, 2025
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Reply from Aptive Pest Control - Long Island

Hi there,

Thank you for your kind words about the service itself—we’re glad to hear it was done perfectly. However, we sincerely apologize for the early arrival and understand how important it is to have your preferred appointment window respected. At Aptive Environmental, we strive to accommodate scheduling requests and minimize any inconvenience. Please feel free to reach out to us at socialmedia@goaptive.com with your service address so we can review your preferences and ensure future visits better align with your availability. We appreciate you being part of the Aptive neighborhood and value your feedback.

-Jasmine

Rated 5 out of 5 stars

Ben was upfront and professional.

July 24, 2025
Unprompted review
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Reply from Aptive Pest Control - Long Island

Hi Travis,

Thank you for sharing your experience! We’re so glad to hear that Ben was upfront and professional during your visit—that’s exactly the kind of service we strive for at Aptive Environmental. We’ll be sure to pass your kind words along to him.

We appreciate you being part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Great company

Always come on time when scheduled. Have not seen any moles, voles or mice. Cobwebs outside are gone

June 27, 2025
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Reply from Aptive Pest Control - Long Island

Hi Kathy and Jim,

Thank you so much for sharing this, and we're thrilled to hear your services have been timely and effective! Knowing that the moles, voles, mice, and cobwebs are under control is exactly the kind of result we strive for at Aptive. Our team takes pride in helping protect your home and outdoor spaces, and it's great to know the difference has been noticeable. Thanks again for being a valued part of the Aptive family—we're always here if you need anything in between visits!

-Jasmine

Rated 5 out of 5 stars

Representatives work efficiently

Representatives work efficiently, answer all questions and are always courteous.

June 28, 2025
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Reply from Aptive Pest Control - Long Island

Hi Billy,

Thank you for the kind words! We’re so glad to hear that our Aptive representatives have consistently provided efficient service, answered your questions clearly, and treated you with courtesy. That level of care and professionalism is exactly what we strive for with every visit. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same dedication.

-Jasmine

Rated 5 out of 5 stars

I had a disappinting experience with…

I had a disappinting experience with one the techs who serviced my property. He did not tell me what he was going apply nor did he ask what kind of insect problems I was having. And then he just left. I contacted Aptive management to complain. They took care of the issue and sent another tech to redo the treatment. I was very happy with their quick response.

June 11, 2025
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Reply from Aptive Pest Control - Long Island

Hi Louis,

We appreciate you sharing your experience and completely understand how frustrating that initial visit must have felt. Clear communication is a core part of what we strive for at Aptive, and we’re sorry that it was missing during your first service. That said, we’re truly glad our team was able to respond quickly and make things right. Your satisfaction means a lot to us, and we’re grateful for the opportunity to continue protecting your home the right way. Thank you for being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Technician was very thorough.

Technician was very thorough.

May 24, 2025
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Reply from Aptive Pest Control - Long Island

Hi Danielle,

Thanks for sharing your feedback! We’re glad to hear our Aptive service professional was thorough during your service—that attention to detail is something we truly value. We appreciate having you as part of the Aptive family and look forward to continuing to keep your home protected with the same level of care.

-Jasmine

Rated 5 out of 5 stars

Great service and dependability

Very good service and very dependable

May 23, 2025
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Reply from Aptive Pest Control - Long Island

Hi Terry,

Thank you for the kind words! We’re happy to hear that you find our service dependable—that’s something we work hard to deliver every time. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with care.

-Jasmine

Rated 5 out of 5 stars

Matthew was courteous and professional

Matthew was courteous and professional. He answered my questions and made suggestions regarding pest control service.

May 22, 2025
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Reply from Aptive Pest Control - Long Island

Hi Anita,

Thanks so much for the kind words! We're thrilled to hear that Matthew took the time to answer your questions and offer helpful suggestions -- that kind of personal care is exactly what we strive for at Aptive. It’s great knowing you felt supported and well-informed during your service. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care and professionalism!

-Jasmine

Rated 5 out of 5 stars

We are new customers with Aptive

We are new customers with Aptive; their service pro, Ronald Riccoboni thoroughly went over all of the areas with me (both outside and inside) that could be potential weak areas for pest exposure and explained the different sprays that would be used at the consultation as well as the first visit. Ronald is professional, knowledgeable, and friendly and I would highly recommend him and Aptive.

May 19, 2025
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Reply from Aptive Pest Control - Long Island

Hi there,

Thank you so much for choosing Aptive and for sharing your experience! We’re delighted to hear that Ronald took the time to thoroughly walk you through your home’s pest vulnerabilities and clearly explain the treatments. His professionalism and friendly approach are exactly what we aim to deliver.

We truly appreciate your recommendation and are excited to have you as part of the Aptive family. If you ever have questions or need anything between visits, don’t hesitate to reach out — we’re here to help keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Professional!

The exterminators are professional, knowledgeable, courteous and if I didn't know they were coming I would never know they were here! They text when they are about 30 min out & If I do not need any intervention in my home, they come, spray everything, text when they are done, with photos included. I have not seen a single bug in my house in over a year.

May 14, 2025
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Reply from Aptive Pest Control - Long Island

Hi Dawn,

Wow -- thank you so much for such a thoughtful review! It's amazing to hear that your home has been comfortable for over a year -- that's exactly the kind of peace of mind we aim to provide at Aptive. We're proud to have a team that delivers service with care, professionalism, and respect for your time and space. Knowing that the updates, photos, and results are making your experience so seamless means the world to us. Thanks for being such a valued part of the Aptive family!

-Jasmine

Rated 3 out of 5 stars

Dissatisfied & Dissappointed

The Technician is a super guy; but you folks don’t have products needed to complete the tasks. Very frustrating & annoying to have to call back & you don’t have products needed to get rid of the voles when I was told on the phone you did have the products to control the pests!!

May 2, 2025
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Reply from Aptive Pest Control - Long Island

Hi Danielle,

Thank you for sharing your experience and being so honest with us. We're really glad to hear you had a positive connection with our service professional -- we're proud of the team members who genuinely care. I'm sorry for the frustration caused by the product availability issue; that's definitely not the experience we want for you. We're reviewing this on our end to make sure we have what's needed and to avoid delays in the future. Your feedback helps us improve, and we truly appreciate your patience as we work to get things right. Thanks for choosing Aptive -- we're committed to making your home comfortable as smoothly as possible.

-Jasmine

Rated 5 out of 5 stars

Communication and follow-up are top…

Communication and follow-up are top notch.

April 17, 2025
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Reply from Aptive Pest Control - Long Island

Hi Jeremy,

Thank you for the great feedback! We’re thrilled to hear that our communication and follow-up have been top-notch. At Aptive, we aim to keep you informed and satisfied every step of the way. If you need anything else, feel free to reach out—we’re here to help!
Thanks again for choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Did great job

Took time to talk about my concerns and needs

April 7, 2025
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Reply from Aptive Pest Control - Long Island

Hi Irene,

Thank you for taking the time to share your experience! We're so glad to hear that our team took the time to listen to your concerns and address you needs. At Aptive, we believe in providing personalized service, and it's wonderful to know that we were able to meet your expectations. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Very Professional service100 %

Very Professional service
All areas and Places were taken care of
Respect of Property & Persons

March 31, 2025
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Reply from Aptive Pest Control - Long Island

We appreciate you taking the time to share your experience, Jay! We strive to provide professional, respectful service, and we're thrilled to hear that our team met your expectations. It's always a pleasure to treat your home, and we look forward to continue delivering the high-quality service you expect from us for years to come. Thank you for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

The technicians did a detailed job…

The technicians did a detailed job around and inside the house. In addition, they were friendly and professional. Our dog went running outside of our house and they were there to assist me. Thank you.

March 27, 2025
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Reply from Aptive Pest Control - Long Island

Hi Evangeline,

Thank you so much for sharing your experience! We're glad to hear that our service professionals were able to provide detailed service while also being friendly and professional. It's great to know they were there to help when you needed assistance with your dog. At Aptive, we strive to offer the best care for both your home and your loved ones. If you ever need anything in the future, don’t hesitate to reach out. We're always happy to help!

-Jasmine

Rated 5 out of 5 stars

I called to reschedule the Aptive…

I called to reschedule the Aptive treatment as my last treatment was less than 3 months ago. The representative Juan was extremely helpful, efficient and courteous. He responded rescheduled the appointment and set future appointments 3 months apart. He gave a 5 star service.

March 18, 2025
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Reply from Aptive Pest Control - Long Island

We appreciate you taking the time to share your experience! It's wonderful to hear that you had a positive interaction with Juan. Our goal is to provide excellent customer service and we're glad that Juan was able to assist you with your scheduling needs. Thank you for being the best part of Aptive!

-Alexis

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