Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... See more
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I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more
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Since switching to Aptive (I had Terminix before), I have seen less bug activity and no mice. What I really like is that my service representative is always on time and checks in to see if there are a... See more
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Treatment stained our home paint, technician came out. Waiting for manager to call to repair. Technician said the prior technician that came out didn't mix spray correctly and this is why it stained p... See more
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States
- 13238802994
We overthink pests so you don't have to.
4.6
Excellent
311 reviews
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Reply from Aptive Pest Control - Los Angeles
Hi Vicky,
Thank you for sharing your feedback. We’re glad to hear that you’re always happy with your service. At Aptive, we take pride in providing reliable, thorough, and customer-focused pest control solutions for every home.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service.
-Jasmine
Workers are always very polite when…
Workers are always very polite when they come to the house. They let you know in advance when they're on their way and may always address the particular issues that we are having in addition to their normal treatment. I have found them easy to work with, and they have been very effective.
October 16, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Neal,
We’re so glad to hear that our team has been polite, communicative, and effective in addressing your needs! At Aptive, we strive to provide service that is both thorough and personalized, so it’s wonderful to know that effort has made a difference for you. Thank you for being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
The technician that came to do the…
The technician that came to do the service was fantastic! He did a very good job doing everything I asked and more
October 21, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Lynn,
Thank you for taking the time to share your experience. We’re thrilled to hear that our service professional was able to exceed your expectations and take care of everything you requested. At Aptive, we take pride in providing thorough, reliable pest control while ensuring our customers feel confident and well taken care of.
We truly appreciate you being a part of the Aptive neighborhood. If there’s ever anything more we can do to assist, please don’t hesitate to reach out.
-Jasmine
Very difficult to reach anyone by…
Very difficult to reach anyone by phone. Very difficult to communicate with employees.
I want to cancel.
Laurel Hiestand (626)484-4427
October 19, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Laurel,
We’re really sorry to hear you’ve had such a hard time getting in touch with us. That’s definitely not the kind of experience we want our customers to have. We appreciate you bringing this to our attention and want to make things right. Please reach out to our team at socialmedia@goaptive.com so we can assist with your cancellation and make sure everything is handled smoothly. Thank you for sharing your feedback, it helps us improve communication for all our customers moving forward.
-Jasmine
Tristan was knowledgeable and…
Tristan was knowledgeable and throughout. Thank you for helping us keeping the bugs out.
October 11, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Minh,
We’re so glad to hear that Tristan provided thorough and knowledgeable service! At Aptive, we take pride in helping our customers keep their homes protected from pests while making sure they feel informed and confident in the process. Thank you for being a valued part of the Aptive neighborhood!
-Jasmine
Positive interaction
Like the interaction with the person doing the treatment. The time frame they will be arriving and how they treat what is needed.
October 17, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Jennifer,
We’re glad to hear that you’ve had a positive experience with our team and appreciate the clear communication about arrival times and treatment details! At Aptive, we take pride in providing thorough, effective service while keeping our customers informed every step of the way. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
Pleased but not happy
Aptiva techs give a heads up before they arrive. Great! I am at work when they show up so no interior work. Sad. I would like regular drop off of inserts for the indoor bug lights. Not Happening.
October 8, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Karen,
Thank you for taking the time to share your feedback! We’re so glad to hear that you appreciate the heads-up from our service professionals before they arrive. We know it can be tough to coordinate when you’re at work, and we’d love to make sure you’re getting the full benefit of your service, including interior treatments when possible.
As for the inserts for your indoor bug lights, we appreciate you bringing that to our attention. That’s great feedback, and we’ll be sure to pass it along to our team so we can explore how to better support requests like yours. In the meantime, please feel free to reach out to us at socialmedia@goaptive.com, so we can review your account and find the best way to accommodate your needs.
Thank you for being a valued part of the Aptive neighborhood!
-Jasmine
I cancelled my appointment but the…
I cancelled my appointment but the technician came anyway. My neighbor let her in the back. I'm sure the technician did everything and sent a lot of pictures. However, I asked if she found any mosquitoes and she did not respond.
October 7, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Marion,
Thank you for sharing your feedback. I understand how frustrating it must have been to have a service professional arrive after you had canceled, and I appreciate your patience in this situation. Our service professionals are trained to complete thorough treatments and document their visits, but I can see how not receiving a response about the mosquitoes would be disappointing.
I’ll be sure to share your experience with our local team so we can improve communication and follow-up moving forward. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. If you have any questions or need clarification on your recent service, please don’t hesitate to reach out.
-Jasmine
Aptive tech notified me when he would…
Aptive tech notified me when he would arrive. He asked me what concerns I had, and then proceeded to deal with them. Provided pictures of the areas he serviced, completing my scheduled appointment.
October 9, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Ken,
Thank you for taking the time to share your feedback! We’re delighted to hear that our service professional communicated clearly, addressed your concerns, and provided photo updates of the areas serviced. At Aptive, we take pride in providing thorough, effective pest control while keeping our customers informed and confident in the service they receive.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Colleen,
Thank you for taking the time to share your feedback! We’re glad to hear that our service professionals made a positive impression. At Aptive, we pride ourselves on providing friendly, knowledgeable, and thorough service at every visit. We truly appreciate you choosing Aptive and look forward to continuing to keep your home protected!
-Jasmine
On time and communicative
October 9, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Mark,
Thank you for sharing your feedback! We’re glad to hear that our team was on time and communicative during your service. At Aptive, we strive to provide reliable, professional, and attentive service at every visit, and it’s wonderful to know our efforts made a difference for you. We truly appreciate you choosing Aptive and look forward to keeping your home comfortable and protected!
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Garry,
Thank you for sharing your feedback! We’re glad to hear that our team provided good communication during your service. At Aptive, we strive to be attentive, reliable, and professional at every visit, and it’s wonderful to know our efforts made a positive impact. We truly appreciate you choosing Aptive and look forward to continuing to keep your home comfortable and protected!
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Ellen,
We’re so glad to hear that our communication stood out! At Aptive, we aim to make every visit smooth and stress free by keeping you informed and addressing your needs. Thank you for being part of the Aptive neighborhood, we look forward to keeping your home comfortable and protected.
-Jasmine
The representative was excellent
The representative was excellent, listened and told me about what he could do.
October 8, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Byron,
Thank you for sharing your experience! We’re glad to hear our representative took the time to listen and clearly explain how we could help. At Aptive, we strive to provide personalized service that addresses every customer’s needs. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Susan,
Thank you for your feedback! We’re thrilled to hear that you’ve had a great experience with our customer service. At Aptive, we strive to provide professional, attentive, and friendly service for every customer, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
Great Service
I received a text before the technician arrived. He knocked on my door before start of service. Great customer service and people skills. Also text me results of service with photos!
October 2, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Mary,
Thank you for sharing your experience! We’re thrilled to hear that our service professional's communication, professionalism, and people skills made a positive impression. At Aptive, we focus on keeping our customers informed every step of the way, including texts, photos, and updates, so you can feel confident in your home protection. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Luis did a great job!
Luis did a great job servicing the outside of our house yesterday. He was on time, polite, checked in when he arrived to understand our problems, did a full servicing focused on our problem areas, and checked in with me again when he was done.
September 30, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Dave,
Thank you for sharing your experience! We’re thrilled to hear that Luis provided thorough, attentive service and took the time to understand and address your specific concerns. At Aptive, we take pride in having service professionals who are knowledgeable, punctual, and focused on delivering effective results.
We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Overall satisfied
Overall satisfied , prefer tech to let us know he completed the job before leaving
September 26, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Vera,
Thank you for sharing your feedback. We’re glad to hear that you’re overall satisfied with your service. At Aptive, we aim to provide clear communication and a thorough experience, and we understand how helpful it is to know when the job has been completed.
We’ll be sure to pass your feedback along to your service professional so they can keep you informed at the end of each visit. We appreciate your input and the opportunity to continue providing you with reliable pest control.
-Jasmine
Great staff. Great results.
Communicative, proactive team members. Always punctual and kind.
September 26, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Amy,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our team has been communicative, proactive, punctual, and kind. At Aptive, we take pride in providing professional, reliable, and thorough pest control while ensuring every client feels valued and confident in the protection of their home.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
Service people are good and thorough…
Service people are good and thorough and considerate and friendly
September 19, 2025
Reply from Aptive Pest Control - Los Angeles
Hi Daniel,
Thank you for sharing your feedback! We’re thrilled to hear that our service team is thorough, considerate, and friendly. At Aptive, we take pride in providing knowledgeable, professional, and reliable service while ensuring every client feels valued and their home protected.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality pest control for your home.
-Jasmine
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