Victoria reach out to us before arriving to see if we had any concerns. She addressed our concerns and even knocked down a wasp nest we didn't even know about. She followed up with a very thorough r... See more
Company replied
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See what reviewers are saying
Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more
Company replied
Chris was great as well as the other Aptive tech people that have served us the past couple months. They have been knowledgable, pleasant and conscientious people. Unfortunately he didn’t find the s... See more
Company replied
The man that came to my house on May 20, 2026 moved my dogs toys around making sure the spray didn’t get to it, also took special care to empty their water bowls and ensure not to spray there. Also ac... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
16610 W Rogers Dr., 53151, New Berlin, WI, United States
- 12626240344
We overthink pests so you don't have to.
4.3
Excellent
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Aptive Pest Control - Milwaukee
Hi Jeff,
Thank you for your review! We're glad to hear you've found our quarterly service to be reliable. Providing consistent, dependable pest protection is exactly what we strive for with every visit.
Thank you for choosing Aptive to help protect your home. We truly appreciate your trust and are grateful for the opportunity to show you we've got it handled. We look forward to continuing to provide you with reliable service for years to come.
-Jasmine, Aptive Care Team
Ashley is great
Ashley is great. Always checks to see what we are concerned with and does a thorough job when she visits.
July 1, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Christine,
Thank you for taking the time to recognize Ashley! We're so glad to hear she consistently takes the time to ask about your concerns and provides such thorough service during each visit. Providing attentive, personalized care is what we strive for at Aptive, and we're thrilled to know Ashley has been getting it handled. We truly appreciate your kind words and thank you for choosing Aptive!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for the kind words! We're delighted to hear that our Aptive service professionals have been friendly and thorough during your service visits. Our team takes pride in delivering attentive service and making sure every detail is handled with care. We appreciate your trust in Aptive and look forward to continuing to keep your home protected. We've got this handled!
-Jasmine, Aptive Care Team
Excellent service from our technicians
Excellent service from our technicians. They understand our needs and concerns and handle them completely.
June 6, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Steve,
Thank you for sharing this thoughtful feedback. We’re really glad to hear our service professionals took the time to understand your needs and concerns and followed through completely.
That kind of trust means a lot to us. We appreciate you choosing Aptive, and we’ve got this handled as we continue making sure every visit is thorough, attentive, and tailored to your home.
-Jasmine, Aptive Care Team
Very thorough treatment with detailed follow-up
Victoria reach out to us before arriving to see if we had any concerns. She addressed our concerns and even knocked down a wasp nest we didn't even know about. She followed up with a very thorough review of what she did, including pictures.
June 3, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Brian,
Thank you for sharing your experience with Aptive Environmental. We’re so glad to hear Victoria took the time to reach out before arrival, listen to your concerns, and address everything thoroughly during the visit.
It’s great that she was able to take care of the wasp nest and provide detailed follow-up with photos, that level of communication and attention to detail is exactly what we strive for. We appreciate your trust in Aptive and are happy to keep things handled so you can feel confident your home is well protected.
-Jasmine, Aptive Care Team
Service technicians are always very…
Service technicians are always very informative and helpful
May 31, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Ken,
Thank you for sharing your experience with Aptive. We’re glad to hear our service professionals have consistently been informative and helpful during your visits.
We appreciate your trust in us and are happy to keep things handled so you always feel informed, supported, and confident in the care your home is receiving.
-Jasmine, Aptive Care Team
Victoria was very professional and…
Victoria was very professional and accommodated my request.
May 30, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Tom,
Thank you for taking the time to share this feedback. We’re glad to hear Victoria provided professional service and was able to accommodate your request during your visit with Aptive.
We’ll be sure to share your kind words with her. At Aptive, we’ve got this handled, and we appreciate you trusting us with your home.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Milwaukee
We're so glad our team did such a great job treating your home this time around, Dusan Pavlovich! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
The technician arrived early in the…
The technician arrived early in the appointment window, listened to our concern, provided options, did the work, and was pleasant and respectful the entire time. And the problem was solved.
May 30, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Jon,
Thank you for sharing this detailed feedback! We’re glad to hear your service professional arrived early, listened carefully to your concerns, provided options, and completed the work in a respectful and professional way, and most importantly, that the issue was resolved.
At Aptive, we aim to make every visit feel seamless and dependable, with everything handled from listening to solutions so you can feel confident your home is taken care of. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Billing office sucks
I do not like that we have to keep a card or bank account on file.
The pest control itself is fine.
May 23, 2026
Reply from Aptive Pest Control - Milwaukee
Thank you for sharing this with us, K! We're really glad to hear that you've been satisfied with the pest control service itself. However, we also appreciate you sharing your concerns regarding payment methods and the requirement to keep a card or bank account on file.
If you'd like to discuss your account preferences further, please email us at socialmedia@goaptive.com with your service address and any additional details. We'd be happy to help in any way we can!
-Alexis, Aptive Care Team
Carpenter bees invasion and hopefully…
Carpenter bees invasion and hopefully it is corrected now!
May 30, 2026
Reply from Aptive Pest Control - Milwaukee
Thank you for sharing your feedback with us, Yvonne! Carpenter bee activity can certainly be frustrating, and although our treatments don't actively target wood-destroying pests, we're glad we had the opportunity to handle your concerns. We appreciate you giving us the chance to help and hope the recent treatment provides the results you're looking for. Thank you for choosing Aptive to help protect your home from pests!
-Alexis, Aptive Care Team
Aptive is responsive
Aptive is responsive - they show up quickly when I call with a concern. The service techs listen well and are professional and courteous.
May 30, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Sandy,
Thank you for sharing this! We’re glad to hear you’ve had a responsive experience and that our service professionals have been professional, courteous, and attentive when addressing your concerns.
At Aptive, we aim to keep pest control simple and dependable, with everything handled quickly and thoughtfully from the moment you reach out to the completion of service so you feel supported every step of the way. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Impossible to cancel service
Impossible to cancel service. What they did was good, but I no longer wanted the service.
May 29, 2026
Reply from Aptive Pest Control - Milwaukee
Thanks for taking a moment to share this experience with us, Nancy. We're pleased to hear that you were satisfied with the service you received, though it's unfortunate that your experience when trying to discontinue service did not leave the same impression. Please email us at socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can review your experience and ensure this is handled for you!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Milwaukee
It's great to hear that you're satisfied with the treatment provided, Vicki! Our goal is to provide the best service possible every time we're at your home, and knowing your needs are being handled with the high level of care you deserve means a lot to us. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Joseph was very helpful when I told him about wasp hives in the past and the presence of the wasps in my patio area. He then proceeded to apply the appropriate treatment to the eaves and gutters.
Joseph was attentive and through to my wasp issue.
May 28, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Sandra,
Thank you for the great feedback! We’re glad to hear Joseph was helpful, listened to your concerns about the wasp activity, and took the time to treat the eaves and gutters appropriately.
At Aptive, our goal is to make sure every concern is handled with care, attention, and the right treatment approach so you can feel comfortable in your outdoor spaces. We truly appreciate you choosing Aptive and sharing your experience.
-Jasmine, Aptive Care Team
I have no pest problem for a few years…
I have no pest problem for a few years since using Aptive Pest Control.
May 27, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Joseph,
Thank you for sharing this and for choosing Aptive. We’re really glad to hear you’ve been protected for the past few years since starting service with us.
That’s exactly what we aim for at Aptive, making sure pest concerns are consistently handled so you can enjoy peace of mind year after year. We truly appreciate your trust and continued support!
-Jasmine, Aptive Care Team
Wonderful Employee
First: being greeted in a warm friendly manner
Second: prompt concise explanation of procedures of service
Third: a willingness to do more with a truly positive attitude.
Fourth: she inspired trust in her work and the company
May 26, 2026
Reply from Aptive Pest Control - Milwaukee
Thank you for such thoughtful feedback with us, John. From the warm greeting and clear explanation of the service to the positive attitude and willingness to go above and beyond, it’s wonderful to hear that our service professional made such a strong impression. Earning your trust through both her work and professionalism truly means a great deal to us, and we appreciate you taking the time to share your experience with Aptive!
-Alexis, Aptive Care Team
Terrible Experience
We ended up needing three appointments to take care of our hornet/wasp nest problem. The first tech did not do a complete job at all. The second tech was sent out to correct the problem - I don't know if they were told what to focus on, but they did not do the required request either! The third tech took care of all the nests and went above and beyond to help us.
To add to this - we have never been able to talk to anyone in the New Berlin location! That is very frustrating!!
May 14, 2026
Reply from Aptive Pest Control - Milwaukee
Hi Neil,
Thanks for taking the time to share this, and I’m really sorry for the frustration you experienced. Needing multiple visits to resolve a hornet and wasp issue, along with difficulty reaching your local team, is not the experience we aim to provide at Aptive.
I’m glad the third service professional was able to fully take care of the problem, but we also hear your concerns about the earlier visits and communication gaps. Please reach out to socialmedia@goaptive.com so we can review your account and make sure this is properly handled. At Aptive, we’ve got this handled, and we want your service to be consistent from the start.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Milwaukee
Thank you for sharing this kind feedback, Bill! We’re happy to hear Claudell provided efficient, professional, and knowledgeable service during your treatment. We appreciate you taking the time to recognize his work, and we're grateful to have you as a part of Aptive!
-Alexis, Aptive Care Team
Just don’t do it
I felt bad for the people who actually came out and did the work every appointment. They are very nice and professional. The results are mixed. That is not the most frustrating part. The pricing is not transparent. I probably over paid for $79 a month. The salesman would give you the typical dance. Start with a ridiculous price and then reduce from there. If you are interested getting wearing down by them, it is best to ignore them all together. It requires a one year contract and monthly payment even if there is no appointment in that month. You can’t cancel the services online and have to call. When you do call to cancel, the customer service will drag it out. If you don’t take the full year, there will also be a cancellation penalty. It is not worth it. Just don’t do it.
May 22, 2026
Unprompted review
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for taking the time to share this feedback. I’m glad to hear our service professionals were kind and professional during your visits, but I’m sorry the experience around pricing, contract terms, and cancellation felt frustrating and unclear.
At Aptive, we aim for everything to feel straightforward and fully handled from the start, so I understand your concerns and appreciate you bringing them forward. Your feedback is important and will be shared internally for review and improvement.
If you’re open to it, I’d appreciate the chance to connect and look into your account further to better understand your experience and help where I can.
-Jasmine, Aptive Care Team
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