I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... See more
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Eli kept me informed of my service the day he came. He did a complete job on the outside of my property and took pictures so I was informed of what he did. He was informative and thorough.
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
Company replied
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
238 reviews
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Competent and polite
Competent, friendly and polite technicians who are very thorough in detecting and treating areas that need attention.
October 10, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Tom,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals have been competent, friendly, and thorough in addressing the areas that need attention. At Aptive, we take pride in delivering effective pest control while ensuring our team provides professional and attentive service to every customer.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
This is the second time techs have come…
This is the second time techs have come out in 7 days because the first time the tech only did 25% of the job, sprayed all over the windows (we have the streaks all down the coated windows) and was under the influence and has since been let go. Both times the gate was left wide open and our dog ran away. I was able to catch the first time after she got out, however I just picked her up this morning from the Animal Humane Society where she spent the night since they were closed last evening and I could not get her and had to pay for that as the gate was left open again by the new tech this time.
October 8, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Dave,
Thank you for sharing your experience. I want to sincerely apologize for what happened during your recent service visits. This is not the standard of care we hold at Aptive, and I completely understand how upsetting and stressful this situation has been, especially with your dog getting out and the inconvenience it caused.
I’m glad you were able to get your dog safely, but I am truly sorry for the time, worry, and unexpected expenses you had to endure. Please know that the issue with the first service professional has been addressed internally, and we are taking this situation very seriously to ensure nothing like this happens again.
We would like the opportunity to review your account and make this right. Please reach out directly to socialmedia@goaptive.com so we can discuss how to address the impact of these visits and ensure your home is properly serviced moving forward. Your feedback helps us improve our standards, and we truly appreciate you bringing this to our attention.
-Jasmine
Scheduling has been an issue
Scheduling has been an issue. First appointment the person made it to my home an hour after the max time and I was gone. Also their arrival time is always between 8 am and 5 pm which is not helpful at all. We can’t be required to sit here for 9 hours wondering when they will show up. The second appointment got canceled on us without even knowing. The third appointment I made online and then it got changed and I didn’t get notice of that either. The techs are tired and worn out. Not rude or anything but clearly they are not having a good day. The treatment feels hastened and less than expected because of that.
Now I’m stuck with an 18 month contract and I canceled my other service which was much better quality and timeliness and scheduling. And paid a fee to do that. All based on a young sales guy that guaranteed the service and appointments would be timely and good. They are not.
October 2, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Matt,
Thank you for sharing your experience. We sincerely apologize for the frustration caused by the scheduling issues and any inconvenience you’ve experienced with your appointments. We understand how difficult it can be to plan your day around such broad arrival windows, and we regret that your service did not meet the expectations set during your initial consultation.
We also want to acknowledge your concerns regarding the consistency and pace of our treatments. While our service professionals always strive to provide thorough and professional service, we recognize that delays and changes in scheduling can impact the experience. Your feedback is important, and it will help us continue to improve our scheduling process and ensure our team is supported to provide the best service possible.
We understand that you made a significant commitment based on assurances from our sales team, and we regret that your experience has not fully reflected the quality and reliability we aim to provide. We encourage you to reach out to socialmedia@goaptive.com if you have any further questions or if there’s anything we can do to help make your service experience more consistent moving forward.
Thank you for your feedback and for giving us the opportunity to learn from this experience.
-Jasmine
Everyone that has helped us at Aptive…
Everyone that has helped us at Aptive has been extremely friendly, professional, and show a sincere interest in helping. We are so happy with our service and it has made a huge difference with our pest control.
October 1, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Kara,
Thank you for sharing such wonderful feedback! We’re thrilled to hear that our team has been friendly, professional, and genuinely attentive to your needs. At Aptive, we strive to make a real difference in our customers’ homes, and it’s so rewarding to know our service has had a positive impact. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Glad we chose Aptive.
The tech was amazing - he took his time spraying all over. Then he checked for cobwebs and took them down. We had problems initially getting ahold of the company, but when we found the right phone number, the person was very helpful, professional and courteous. she changed our perception of the company to very positive. Kudos for her.
October 7, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Donna,
Thank you for sharing your experience! We’re thrilled to hear that our service professional took the time to provide thorough service and that our team addressed your initial concerns with professionalism and care. At Aptive, we strive to deliver attentive, personalized service and make every interaction a positive one. We truly value having you as part of the Aptive neighborhood and look forward to keeping your home comfortable and protected.
-Jasmine
Laly was very customer-focused and knowledgeable
Laly was very responsive to my text explaining my needs, cognizant of my work-from-home schedule, and identifying an alternative solution to the services she could provide. I appreciated the time she took to explain options and making the solution happen.
October 3, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Helen,
Thank you for sharing your experience! We’re thrilled to hear that Laly was responsive, considerate of your schedule, and took the time to clearly explain your options while providing an effective solution. At Aptive, we strive to provide attentive and personalized service for every customer, and it’s wonderful to know our team delivered on that promise.
We truly appreciate having you as part of the Aptive family and look forward to continuing to provide reliable and thoughtful pest control for your home.
-Jasmine
The technicians were timely and very…
The technicians were timely and very professional. They explain what they will be doing for the treatment and at the end show pictures of the end results.
September 26, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Bob,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals were timely, professional, and thorough in explaining the treatment process. Providing clear communication and showing the results of our work is a priority at Aptive, and it’s wonderful to know our efforts made a positive impact.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
The sales pitch is great…service is sketchy
The sales pitch is great, well rehearsed.
After that, it goes downhill.
I was told that I could communicate via their client portal, email or phone. I have since learned that there is no communication options on the portal and email is no longer monitored.
I was told that ANTS were covered in the treatments but later learned “not all ants, only the ants listed here”. My ants weren’t covered.
I was told that rodents were covered but then discovered “only if you ask”. Apparently I had been paying for rodent treatment but getting nothing.
Sketchy company in my opinion.
October 3, 2025
Unprompted review
Reply from Aptive Pest Control - Minneapolis
Hi Richard,
Thank you for taking the time to share your feedback. I’m very sorry to hear about the frustrations you’ve experienced and that our services and communication did not meet your expectations. At Aptive, we take concerns like yours seriously and strive to provide clear communication and effective pest control solutions for every customer.
We’d like the opportunity to review your account and address the issues you’ve highlighted. Please reach out to us at socialmedia@goaptive.com with your service address and any details about the treatments in question so we can fully understand your experience and work toward a resolution. We genuinely appreciate your feedback and the chance to make this right.
-Jasmine
I would not recommend
I switch from my previous pest service because Aptive promised me to they would create a barrier around my property and also take care of my mosquitos. But so far the bugs have started to come back that my previous pest service had taken care of and the mosquitos are still bad. To their credit they do come back and reapply at no additional cost. But I have to call them back every time. I give it a two star because the technicians that come out are respectful and nice. But they can't deliver on what was promised.
October 2, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Daniel,
Thank you for sharing your experience with us. We understand how frustrating it can be when the results don’t match the service you were promised. While we’re glad to hear our service professionals are respectful and willing to reapply treatments at no additional cost, you shouldn’t have to keep calling to get the full effect of your plan. We’d like the chance to review your account and make sure the barrier and mosquito treatments are being applied as intended, so you can fully enjoy the protection Aptive is known for. Please reach out to us directly at socialmedia@goaptive.com so we can work with you to resolve this and ensure your home is properly protected. We truly value you as part of the Aptive neighborhood and appreciate you choosing us to care for your home.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Michael,
Thank you for sharing your feedback! We’re glad to hear that your service professional was both professional and effective. At Aptive, we take pride in delivering thorough and reliable care to every home, and it’s great to know our team met your expectations. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Great Service in an Environment Which has Lost Touch With the Customer
Excellent check in to see exactly what our concerns and/or treatment needs were. Very thorough visit taking several pictures to show exactly what they did. Great follow up to see we were pleased. Highly professional with a high touch approach!
September 20, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Tom and Sharon,
Thank you so much for sharing your experience! We’re thrilled to hear that our team provided a thorough, professional, and high-touch approach to addressing your concerns. Taking the time to explain our work and ensure your satisfaction is exactly what we strive for at Aptive. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide exceptional service.
-Jasmine
We are asked if there are any specific…
We are asked if there are any specific insects/pests Aptive should spray for the day of our appointment. For example, this appointment we asked them to target Asian Beetles and Box Elder Bugs. The company reps always call ahead to let us know when they will arrive, and they are friendly, also.
September 26, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Gary and Mona,
Thank you for sharing your feedback! We’re thrilled to hear that our team takes the time to address your specific pest concerns and communicates clearly about appointment times. At Aptive, we pride ourselves on being attentive, friendly, and thorough to ensure every home is properly protected.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality pest control for your home.
-Jasmine
Had a problem with spiders from last…
Had a problem with spiders from last service. When I called I got a courteous professional that realized the issue and set up an appointment for this same week. Because it was a re do there was not charge.
thank You
Barry & Donna Cummans
September 26, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Barry and Donna,
Thank you for taking the time to share your feedback! We’re glad to hear that our team promptly addressed the issue with spiders and provided a quick follow-up visit at no additional charge. At Aptive, we take pride in providing courteous, professional, and reliable service while ensuring our clients’ concerns are fully resolved.
We truly appreciate your trust in Aptive and look forward to continuing to protect your home with high-quality pest control.
-Jasmine
Knowledgeable, Professional, Thorough
Service provider was timely, professional, knowledgeable and thorough. Pointed out issues we weren’t aware of and provided solutions to remedy.
September 17, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Maria,
Thank you for sharing your experience! We’re thrilled to hear that your service provider was timely, professional, knowledgeable, and thorough. It’s great to know they were able to identify issues you weren’t aware of and provide effective solutions, which is exactly the type of service we strive to deliver in the Aptive neighborhood.
We’ll be sure to share your kind words with your service professional. Thank you for trusting Aptive with your home and for taking the time to recognize the care and attention our team provides!
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Beth,
Thank you for sharing your experience! We’re glad to hear that our team was able to provide knowledgeable and professional service. Delivering reliable, thorough care is exactly what we strive for in the Aptive neighborhood.
We appreciate you trusting Aptive with your home and for taking the time to recognize the dedication of our staff!
-Jasmine
Chris has experience with my home and…
Chris has experience with my home and tries to make appointments at a good time so I can be here.
September 24, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Audrey,
Thank you for sharing your experience! We’re glad to hear that Chris is attentive to your needs and works to schedule appointments at convenient times for you. Providing personalized, reliable service is exactly what we strive for in the Aptive neighborhood.
We’ll be sure to pass along your kind words to Chris. Thank you for trusting Aptive with your home and taking the time to recognize the care our team provides!
-Jasmine
Great service
Andrew was our technician today. He was very personable and answered my questions.
He was very thorough.
September 20, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Elizabeth,
Thank you for sharing your feedback. We’re thrilled to hear that Andrew was personable, thorough, and took the time to answer your questions. At Aptive, we take pride in providing professional, attentive service that keeps our customers informed and confident in their home’s protection.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
I switched to Aptiv Pest Control from…
I switched to Aptiv Pest Control from Orkin because Orkin consistently fell short of my expectations despite communicating them on a regular basis. Since Aptiv took over the job, they listened to me and met my expectations on their first treatment, and have consistently met them every time. In addition, they were more affordable than Orkin. So in a nutshell, Aptiv was better AND cheaper than Orkin! Who wouldn't want that?
September 19, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Robert,
We’re thrilled to hear about your experience switching to Aptive! At Aptive, we take pride in listening to our neighbors, meeting expectations, and providing reliable service from the very first treatment. It’s wonderful to know we’ve consistently delivered for you while also offering affordable solutions. Thank you for being part of the Aptive neighborhood and for sharing such a thoughtful review!
-Jasmine
They are responsive to my complaints, but…
They are responsive to my complaints, but I have had to complain about at least 8 situations over the past 12 months. I would rather have good service at the time of day I have requested than have to complain and get promises that I usually have to contact them about again (and again for my time of day preference and lack of advance notification. Those issues have been better, but then other issues come up.)
September 19, 2025
Reply from Aptive Pest Control - Minneapolis
Hi Donna,
Thank you for sharing your feedback. We’re glad to hear our team has been responsive, but we understand your frustration with repeated issues and the need to follow up multiple times. At Aptive, we strive to provide consistent, reliable service at the scheduled time while keeping our neighbors informed, and it’s clear we haven’t fully met that standard for you. Please reach out to our team at socialmedia@goaptive.com so we can review your account and work to ensure your service is timely and seamless moving forward. We appreciate you being part of the Aptive neighborhood and giving us the opportunity to improve your experience.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Nancy,
Thank you for sharing your feedback! We’re glad to hear our team has been timely, polite, and thorough in providing your service. At Aptive, we strive to deliver a reliable and comfortable experience for every customer, and it’s great to know we’re meeting that standard for you. We appreciate you being part of the Aptive community!
-Jasmine
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