I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... See more
Company replied
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Eli kept me informed of my service the day he came. He did a complete job on the outside of my property and took pictures so I was informed of what he did. He was informative and thorough.
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
Company replied
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
238 reviews
Asks customers to review
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Great Service
Eli kept me informed of my service the day he came. He did a complete job on the outside of my property and took pictures so I was informed of what he did.
He was informative and thorough.
July 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The service & knowledge provided by their technicians is outstanding. They all seem to love their jobs and believe in the company's goals.
I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on time. The service they provide is outstanding!
July 9, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Stephanie,
Thank you so much for your kind words! We're thrilled to hear that each of your Aptive Service Professionals has taken the time to listen to your concerns and provide the right solutions. Delivering respectful, reliable, and knowledgeable service is what we strive for with every visit.
Your feedback means a great deal to our team, and we're grateful for the opportunity to protect your home. Thank you for choosing Aptive. We've got it handled!
-Jasmine, Aptive Care Team
Great communication
Great communication, sending messages regarding monthly visits, speaking to homeowners at arrival for specific concerns and seeking after service feedback
June 30, 2026
Reply from Aptive Pest Control - Minneapolis
Hi DeAnne,
Thank you for highlighting the level of communication you've experienced with Aptive. We're glad our service professional kept you informed every step of the way, from visit reminders and discussing your specific concerns upon arrival to following up afterward to make sure everything was handled to your satisfaction.
We truly appreciate you choosing Aptive and trusting us to help protect your home. Knowing you feel informed and cared for lets us know we've got it handled, and we look forward to continuing to provide you with that same level of service.
-Jasmine, Aptive Care Team
Helped address wasp issue and took time…
Helped address wasp issue and took time to discuss and attend to the job
July 1, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Penelope,
Thank you for taking the time to leave us a review! We're glad to hear your Aptive service professional was able to help address the wasp issue and took the time to discuss your concerns while making sure the job was done thoroughly. Providing attentive, personalized service is important to us, and we're happy to know we've got it handled. Thank you for choosing Aptive!
-Jasmine, Aptive Care Team
He took his time and did a good job
He took his time and did a good job. Checked in with us multiple times to ask questions. He cared about the quality of his work.
June 27, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Shawn,
We love hearing feedback like this! It's great to know your Aptive service professional took the time to answer your questions, kept you informed throughout the visit, and focused on delivering quality service. We'll be sure to share your kind words with the team. Thank you for choosing Aptive, we're grateful to have you as part of the Aptive family!
-Jasmine, Aptive Care Team
Horrible service
Horrible service. Voles have gotten worse this year than ever. Tried to contact rep ... no response ... called service and so far nothing. Told the tech who gave me the "not sure what you want me to do" look. We will switch back to EcoShield
June 17, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Alan,
Thank you for sharing your feedback, and we’re sorry to hear about the frustration you’ve experienced with both the service and the communication gaps.
What you described is not the experience we aim to deliver at Aptive, especially when it comes to responsiveness and addressing ongoing pest concerns. We’d like the opportunity to look into your situation more closely and ensure it’s properly handled by the right team. If you’re willing, please reach out to socialmedia@goaptive.com directly so we can review your account and work toward a resolution.
-Jasmine, Aptive Care Team
Outstanding
Jayce was outstanding! He asked what areas I would like him to pay special attention to and he thoroughly went through those with extra attention. He was polite and very friendly and I was very pleased with his work.
June 17, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Marty,
Thank you for taking the time to share your experience! We're thrilled to hear that Jayce provided such attentive and personalized service. Taking the time to listen to your concerns and focus on the areas that matter most is exactly the level of care we strive to deliver at Aptive.
We'll be sure to share your kind words with Jayce and recognize him for a job well done. Thank you for trusting Aptive with your pest control needs. We're grateful for the opportunity to serve you, and we're glad Jayce helped show that when it comes to protecting your home, we've got it handled.
-Jasmine, Aptive Care Team
Dolan took care of what was needed…
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off without inquiring. So I was inconvenienced and had to re-schedule with customer service.
May 26, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Alex,
Thank you for taking the time to share your experience. We’re sorry for the inconvenience you had with the previous appointment, especially the missed interaction and having to go through the rescheduling process. That’s not the level of communication or reliability we aim to provide at Aptive.
At Aptive, our goal is to make sure everything is handled with care and follow-through, so it’s good to hear Dolan was able to step in and take care of what was needed. We appreciate your feedback and thank you for choosing Aptive.
-Jasmine, Aptive Care Team
Ok, but Sketchy
They did an ok job throughout the year, but their sales guy was VERY pushy and promised me I'd be refunded the cancelation fee for leaving my previous contract. That simply never happened. After signing on, the sales rep I worked with was MIA.
May 30, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Ryan,
Thank you for taking the time to share this feedback. We’re glad to hear the service itself was generally solid, but we’re sorry about your experience with the sales process and the concern around the cancellation fee promise.
At Aptive, we want every part of the experience to be clear, honest, and fully handled from the start. What you described with communication and follow-through is not the standard we aim for. Please reach out to socialmedia@goaptive.com directly so we can review your account and get this properly handled for you.
-Jasmine, Aptive Care Team
Chris
Chris, very personable, communicated with us and made sure the task was done to our satisfaction
May 30, 2026
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing this! We’re so glad to hear Chris provided personable service, kept you well informed, and made sure everything was completed to your satisfaction.
At Aptive, we aim to make every visit feel smooth and reliable, with everything handled with care from communication to completion so you can feel confident the job is done right. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Good Service, Knowledgeable Techs
Service comes regularly and punctual, techs explain products and services provided with understandable explanation.
May 19, 2026
Reply from Aptive Pest Control - Minneapolis
We're so pleased to hear that your services are completed regularly and on schedule, Mike and Patty! It's also great to know that our service professionals take the time to explain the treatments and services being provided in a clear and understandable way. That's exactly what we aim for every time we're at your home, and we're so glad you've been satisfied. Thanks for being the best part of Aptive! We look forward to handling your needs for years to come!
-Alexis, Aptive Care Team
Professional and respectful technicans
Professional and respectful technicans, visit during expected hours, answered all my questions
May 23, 2026
Reply from Aptive Pest Control - Minneapolis
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Poor service
May 19, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Chip,
Thank you for taking the time to share your feedback. I’m sorry to hear your experience did not meet expectations. That’s not the level of service we aim to provide at Aptive.
We want every customer to feel confident that their pest concerns are handled properly and with care, and it sounds like we missed that mark here.
If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can learn more about your experience and work toward making this right.
-Jasmine, Aptive Care Team
Know what you are buying
Prospects for this service: you decide. My last service took 16 minutes. I see no benefit whatever.
May 16, 2026
Reply from Aptive Pest Control - Minneapolis
Thank you for bringing this to our attention, Ronald. I can understand why a shorter visit would leave you questioning the value of the service, especially if you haven’t noticed an improvement afterward.
We would love the chance to review the details of your recent appointment and better understand your concerns. Please feel free to reach out to socialmedia@goaptive.com with your service address and any additional information so the team can look into it further and ensure your concerns are handled with the care you deserve!
-Alexis, Aptive Care Team
Aptiva Pest Control is a great company…
Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs in our house. We highly recommend them for your pest control needs!
May 10, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Tracy and Mike,
Thank you for choosing Aptive and sharing such great feedback! We’re so glad to hear you’ve had strong results with no bugs in your home and that our team has been responsive and clear whenever you’ve had questions. That level of communication and consistency is exactly what we strive for every visit.
At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with reliability and communication from start to finish, because that’s what we’ve got this handled is all about.
-Jasmine, Aptive Care Team
Our specialist was courteous to let us…
Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundation of the house.
May 16, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jodi,
We really appreciate you sharing this. It’s great to hear your service professional communicated clearly, used a pet-friendly solution for your chickens, and stayed attentive to details like foundation cracks. At Aptive, we take pride in making sure every visit is handled with care and diligence, and we’re glad that came through. Thank you for trusting Aptive with your home.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Minneapolis
Thanks for sharing your experience, L! We’re really glad to hear that our service professional was helpful and professional during your visit. Our team works hard to provide attentive, quality service, and it’s always great to know that effort is appreciated. We're grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Just friendly and professional staff…
Just friendly and professional staff who do a good job in removing my pests.
May 13, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Cheryl,
Thank you for sharing this! We’re glad to hear our team has been friendly, professional, and effective in helping with your pest concerns.
At Aptive, we aim to make every visit feel simple and reliable so you can feel confident that your home is taken care of and everything has been properly handled. We truly appreciate you trusting Aptive and allowing us to help protect your home!
-Jasmine, Aptive Care Team
I believe the technician do a very…
I believe the technician do a very thorough job. He arrived when he said he would and was efficient.
May 10, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Donald,
Thank you for taking the time to share your experience! We’re glad to hear your Aptive service professional arrived as promised, worked efficiently, and provided a thorough service. Our goal is to make sure your pest concerns are handled with professionalism and care from start to finish. We truly appreciate your trust in Aptive and are grateful to have you as part of our family!
-Jasmine, Aptive Care Team
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