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Aptive Pest Control - Minneapolis Reviews 226

TrustScore 4.5 out of 5

4.3

5251 W 73rd St, Ste C, 55439 Edina, MN, US


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Rated 5 out of 5 stars

Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more

Company replied

Rated 5 out of 5 stars

Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs... See more

Company replied

Rated 2 out of 5 stars

Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more

Company replied

Rated 5 out of 5 stars

We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Minneapolis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 5251 W 73rd St, Ste C, 55439, Edina, MN, United States

  • 16515657997
Promotion box for Aptive Pest Control - Minneapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

226 reviews

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Rated 1 out of 5 stars

Poor service

May 19, 2026
Aptive Pest Control - Minneapolis logo

Reply from Aptive Pest Control - Minneapolis

Hi Chip,

Thank you for taking the time to share your feedback. I’m sorry to hear your experience did not meet expectations. That’s not the level of service we aim to provide at Aptive.

We want every customer to feel confident that their pest concerns are handled properly and with care, and it sounds like we missed that mark here.

If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can learn more about your experience and work toward making this right.

-Jasmine, Aptive Care Team

Rated 1 out of 5 stars

Know what you are buying

Prospects for this service: you decide. My last service took 16 minutes. I see no benefit whatever.

May 16, 2026
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Reply from Aptive Pest Control - Minneapolis

Thank you for bringing this to our attention, Ronald. I can understand why a shorter visit would leave you questioning the value of the service, especially if you haven’t noticed an improvement afterward.

We would love the chance to review the details of your recent appointment and better understand your concerns. Please feel free to reach out to socialmedia@goaptive.com with your service address and any additional information so the team can look into it further and ensure your concerns are handled with the care you deserve!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Aptiva Pest Control is a great company…

Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs in our house. We highly recommend them for your pest control needs!

May 10, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Tracy and Mike,

Thank you for choosing Aptive and sharing such great feedback! We’re so glad to hear you’ve had strong results with no bugs in your home and that our team has been responsive and clear whenever you’ve had questions. That level of communication and consistency is exactly what we strive for every visit.

At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with reliability and communication from start to finish, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Our specialist was courteous to let us…

Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundation of the house.

May 16, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Jodi,

We really appreciate you sharing this. It’s great to hear your service professional communicated clearly, used a pet-friendly solution for your chickens, and stayed attentive to details like foundation cracks. At Aptive, we take pride in making sure every visit is handled with care and diligence, and we’re glad that came through. Thank you for trusting Aptive with your home.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Our technician was very professional…

Our technician was very professional and helpful.

May 15, 2026
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Reply from Aptive Pest Control - Minneapolis

Thanks for sharing your experience, L! We’re really glad to hear that our service professional was helpful and professional during your visit. Our team works hard to provide attentive, quality service, and it’s always great to know that effort is appreciated. We're grateful you've chosen Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

Just friendly and professional staff…

Just friendly and professional staff who do a good job in removing my pests.

May 13, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Cheryl,

Thank you for sharing this! We’re glad to hear our team has been friendly, professional, and effective in helping with your pest concerns.

At Aptive, we aim to make every visit feel simple and reliable so you can feel confident that your home is taken care of and everything has been properly handled. We truly appreciate you trusting Aptive and allowing us to help protect your home!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

I believe the technician do a very…

I believe the technician do a very thorough job. He arrived when he said he would and was efficient.

May 10, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Donald,

Thank you for taking the time to share your experience! We’re glad to hear your Aptive service professional arrived as promised, worked efficiently, and provided a thorough service. Our goal is to make sure your pest concerns are handled with professionalism and care from start to finish. We truly appreciate your trust in Aptive and are grateful to have you as part of our family!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Service with an expected time and…

Service with an expected time and confirmation of the work completed. Work done well.

May 10, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Robert,

We really appreciate you taking the time to share this! It’s great to hear that the service met your expectations with clear timing, communication, and quality work from start to finish.

At Aptive, we focus on making sure everything is handled smoothly and transparently, from scheduling and arrival updates to confirming the work completed, so you always know exactly what to expect. Thank you for choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Through job

Did everything as instructed and even more. Carefully hung Wasp trap.

May 8, 2026
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Reply from Aptive Pest Control - Minneapolis

It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Rated 5 out of 5 stars

I am so happy to be a returning…

I am so happy to be a returning customer. From the folks on the phone to the highly knowledgeable & friendly technicians, this is a great experience every time. They all take time to listen to your specific needs/concerns and take the appropriate actions.

May 7, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Dyane,

Thank you for sharing such thoughtful feedback and for being a returning Aptive customer. I’m really glad to hear your experience has been consistently positive, from our phone team to our knowledgeable and friendly service professionals. It’s especially great to know you feel heard and that your specific needs and concerns are being taken seriously and addressed.

At Aptive, I focus on making sure every part of the experience feels attentive and reliable, because when your concerns are listened to and the right actions are taken, it all feels handled the way it should be. We truly appreciate you being part of the Aptive neighborhood and trusting us with your home year after year.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Happy with service

I appreciate your service which was done yesterday. I have been pleased with the effectiveness of the treatments over the years I have had Aptive service. I was able to talk with your service members this time and found them pleasant and professional.

April 29, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Robin,

We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear you’ve been pleased with the effectiveness of your treatments over the years, and that you were able to connect with your service professionals and found them pleasant and professional during your most recent visit.

At Aptive, we aim to make sure every part of your experience is handled with consistency, care, and respect, from the results you see to the interactions you have with our team. We’re grateful to have you as part of the Aptive family and look forward to continuing to keep things handled for you.

-Jasmine, Aptive Care Team

Rated 5 out of 5 stars

Great service!

April 25, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Lynn,

Thank you for taking the time to share this, we really appreciate it! We’re glad to hear you had a great service experience with Aptive. That’s exactly what we strive for every visit.

We focus on making sure everything is handled with care, consistency, and attention to detail so your home stays protected and you feel confident in the results. Thank you for choosing Aptive, we’ve got this handled for you.

-Jasmine

Rated 5 out of 5 stars

Your technician did a great job getting…

Your technician did a great job getting our house and outside area covered for the coming season !

April 15, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi George,

We really appreciate you sharing this, and it’s great to hear your service professional did a great job getting both your home and outdoor areas covered for the season ahead. That kind of thorough, proactive service is exactly what we aim for at Aptive, making sure everything is taken care of so you can feel confident heading into the months ahead. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Rated 5 out of 5 stars

Polite

Polite. Thorough. Prompt.

April 21, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Dennis,

Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear your experience with Aptive has been positive. It’s great to know our team has been polite, thorough, and prompt, that’s exactly what we aim for every visit. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Rated 3 out of 5 stars

Company review (3) and staff review (5)

I give Aptive, the company, a 3 star rating bc I’m not sure that it is very effective for the amount of money I am paying. I still have bugs inside and around my house. But with that being said the last girl that serviced my house on March 4 was awesome! I think her name was Stephanie. I give her 5 stars. I want her to always service my house. She was very thorough and knowledgeable and answered all my questions. I liked her a lot.

March 5, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Tracy,

Thanks for sharing this and for the balanced feedback. I’m really glad to hear your March 4 service professional provided such a strong visit, it sounds like she took great care to be thorough, knowledgeable, and helpful.

At Aptive, we’ve got this handled is meant to mean consistent results, not just great one-off visits, so I’m sorry you’re still seeing pest activity around your home. That’s understandably frustrating.

We’d appreciate the chance to review your account and make sure everything is being properly handled and adjusted so you get more consistent results. If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address.

I’ll also be sure your positive feedback about your service professional is passed along.

-Jasmine

Rated 5 out of 5 stars

great service

great, reliable service

April 16, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Dennis,

Thank you for sharing this feedback! We’re glad to hear you’ve had a great experience with our reliable service at Aptive. Consistency like that is exactly what we aim for, keeping things handled smoothly so you can feel confident your home is taken care of without worry. We truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Very Pleased

We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're very pleased with the Aptive... Gary & Jane Zehnder

April 15, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Gary and Jane,

We really appreciate you sharing this, and it’s great to hear your appointment with Aptive went so well. Stephanie will be especially glad to know her work stood out, setting that kind of standard is exactly what we hope every service professional delivers.

We’re grateful you’re pleased with the service, and we’ll absolutely pass along your feedback. Experiences like this are what we aim for every visit, consistent care and attention so you can feel confident knowing we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Super friendly service rep....listens

Super friendly service rep....listens, makes recommendations and helped problem solve key pest concerns. Very pleased with the tech....and she was training a new employee!

April 15, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Joel,

Thank you for sharing such thoughtful feedback, I’m really glad to hear your service professional was friendly, attentive, and able to listen, make recommendations, and help problem-solve your pest concerns, that’s exactly the kind of experience we aim for at Aptive. It’s also great to hear you had a positive experience even during a training visit, we appreciate your patience and support as we help new service professionals grow. We’re truly grateful for your trust, and it’s what we mean when we say we’ve got it handled.

-Jasmine

Rated 5 out of 5 stars

Service 4/8/2026

Answered all my questions.

April 2, 2026
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Reply from Aptive Pest Control - Minneapolis

Hi Vicki,

Thank you for taking the time to share this, we really appreciate it. At Aptive, we’re glad to hear your service professional was able to answer all your questions, that kind of clear communication is something we truly value. Making sure you feel informed and confident about the service is a big part of what we do, so you can feel like everything is fully handled without any uncertainty. Thank you for choosing Aptive and trusting us to keep things handled for your home.

-Jasmine

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