I'm not impressed yet. Since starting this service, I have seen a significant increase in spider webs outside of my home and have had a couple big spiders inside. The Facebook community page for my ci... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are asked if there are any specific insects/pests Aptive should spray for the day of our appointment. For example, this appointment we asked them to target Asian Beetles and Box Elder Bugs. The co... See more
Company replied
The tech was amazing - he took his time spraying all over. Then he checked for cobwebs and took them down. We had problems initially getting ahold of the company, but when we found the right phone num... See more
Company replied
We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.2
Great
257 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Minneapolis
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
I am so happy to be a returning…
I am so happy to be a returning customer. From the folks on the phone to the highly knowledgeable & friendly technicians, this is a great experience every time. They all take time to listen to your specific needs/concerns and take the appropriate actions.
May 7, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Dyane,
Thank you for sharing such thoughtful feedback and for being a returning Aptive customer. I’m really glad to hear your experience has been consistently positive, from our phone team to our knowledgeable and friendly service professionals. It’s especially great to know you feel heard and that your specific needs and concerns are being taken seriously and addressed.
At Aptive, I focus on making sure every part of the experience feels attentive and reliable, because when your concerns are listened to and the right actions are taken, it all feels handled the way it should be. We truly appreciate you being part of the Aptive neighborhood and trusting us with your home year after year.
-Jasmine, Aptive Care Team
Happy with service
I appreciate your service which was done yesterday. I have been pleased with the effectiveness of the treatments over the years I have had Aptive service. I was able to talk with your service members this time and found them pleasant and professional.
April 29, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Robin,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear you’ve been pleased with the effectiveness of your treatments over the years, and that you were able to connect with your service professionals and found them pleasant and professional during your most recent visit.
At Aptive, we aim to make sure every part of your experience is handled with consistency, care, and respect, from the results you see to the interactions you have with our team. We’re grateful to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Great service!
April 25, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Lynn,
Thank you for taking the time to share this, we really appreciate it! We’re glad to hear you had a great service experience with Aptive. That’s exactly what we strive for every visit.
We focus on making sure everything is handled with care, consistency, and attention to detail so your home stays protected and you feel confident in the results. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Your technician did a great job getting…
Your technician did a great job getting our house and outside area covered for the coming season !
April 15, 2026
Reply from Aptive Pest Control - Minneapolis
Hi George,
We really appreciate you sharing this, and it’s great to hear your service professional did a great job getting both your home and outdoor areas covered for the season ahead. That kind of thorough, proactive service is exactly what we aim for at Aptive, making sure everything is taken care of so you can feel confident heading into the months ahead. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Dennis,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear your experience with Aptive has been positive. It’s great to know our team has been polite, thorough, and prompt, that’s exactly what we aim for every visit. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Company review (3) and staff review (5)
I give Aptive, the company, a 3 star rating bc I’m not sure that it is very effective for the amount of money I am paying. I still have bugs inside and around my house. But with that being said the last girl that serviced my house on March 4 was awesome! I think her name was Stephanie. I give her 5 stars. I want her to always service my house. She was very thorough and knowledgeable and answered all my questions. I liked her a lot.
March 5, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Tracy,
Thanks for sharing this and for the balanced feedback. I’m really glad to hear your March 4 service professional provided such a strong visit, it sounds like she took great care to be thorough, knowledgeable, and helpful.
At Aptive, we’ve got this handled is meant to mean consistent results, not just great one-off visits, so I’m sorry you’re still seeing pest activity around your home. That’s understandably frustrating.
We’d appreciate the chance to review your account and make sure everything is being properly handled and adjusted so you get more consistent results. If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address.
I’ll also be sure your positive feedback about your service professional is passed along.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Dennis,
Thank you for sharing this feedback! We’re glad to hear you’ve had a great experience with our reliable service at Aptive. Consistency like that is exactly what we aim for, keeping things handled smoothly so you can feel confident your home is taken care of without worry. We truly appreciate you choosing Aptive!
-Jasmine
Very Pleased
We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're very pleased with the Aptive... Gary & Jane Zehnder
April 15, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Gary and Jane,
We really appreciate you sharing this, and it’s great to hear your appointment with Aptive went so well. Stephanie will be especially glad to know her work stood out, setting that kind of standard is exactly what we hope every service professional delivers.
We’re grateful you’re pleased with the service, and we’ll absolutely pass along your feedback. Experiences like this are what we aim for every visit, consistent care and attention so you can feel confident knowing we’ve got this handled.
-Jasmine
Super friendly service rep....listens
Super friendly service rep....listens, makes recommendations and helped problem solve key pest concerns. Very pleased with the tech....and she was training a new employee!
April 15, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Joel,
Thank you for sharing such thoughtful feedback, I’m really glad to hear your service professional was friendly, attentive, and able to listen, make recommendations, and help problem-solve your pest concerns, that’s exactly the kind of experience we aim for at Aptive. It’s also great to hear you had a positive experience even during a training visit, we appreciate your patience and support as we help new service professionals grow. We’re truly grateful for your trust, and it’s what we mean when we say we’ve got it handled.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Vicki,
Thank you for taking the time to share this, we really appreciate it. At Aptive, we’re glad to hear your service professional was able to answer all your questions, that kind of clear communication is something we truly value. Making sure you feel informed and confident about the service is a big part of what we do, so you can feel like everything is fully handled without any uncertainty. Thank you for choosing Aptive and trusting us to keep things handled for your home.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Thanks for taking the time to share this feedback with us, Alan! We’re glad to hear Bob did a great job and clearly communicated the service before getting started. It's always a pleasure to handle your pest control needs, and we appreciate having you as a part of Aptive!
-Alexis
Reply from Aptive Pest Control - Minneapolis
Hi Melody,
We’re thrilled to hear Omar did a thorough job and that you appreciated the photos! At Aptive, we take pride in handling every detail with care and keeping you informed every step of the way. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Thanks for taking the time to share this, Lloyd! We're thrilled to hear that you found our team to be so friendly and our service to be reliable. Providing the best treatments available is our priority, and your feedback reaffirms the hard work we put in every day. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful you've chosen Aptive to handle your pest control needs!
-Alexis
Reply from Aptive Pest Control - Minneapolis
Hi Helen,
Thank you for sharing your experience! We’re so glad to hear Andrew was thorough, informative, and courteous. At Aptive, we take pride in making sure every detail is handled with care, and it’s great to know that commitment was reflected in your service.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
We really appreciate your 5-star feedback, May. Thank you! It’s great to hear everything was handled well and that you had a positive experience with the service. Your satisfaction means the world to us, and we're grateful to have you as a part of Aptive!
-Alexis
Technician was pleasant
Technician was pleasant, on time, spent a reasonable amount of time for treatment, and listened to my specific concerns.
March 25, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jana,
We’re glad to hear our service professional was pleasant, punctual, and attentive to your specific concerns! At Aptive, we take pride in handling every service with care and precision, making sure your home is protected and your needs are addressed. Thank you for trusting us, we’ve got this handled.
-Jasmine
Our technician Lizzy was great
Our technician Lizzy was very friendly and knowledgeable. She did a great job and made sure all of our concerns were handled.
March 29, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jeff & Kate,
Thank you for sharing your experience! We’re thrilled to hear that Lizzy was friendly, knowledgeable, and thorough in addressing all of your concerns. At Aptive, we take pride in making sure every detail is handled, so it’s wonderful to know she delivered that level of care.
We appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
Always there
March 15, 2026
Reply from Aptive Pest Control - Minneapolis
Hi Ines,
Thank you for sharing your feedback! We’re so glad to hear that our team has been reliable and always there when you need us. At Aptive, we strive to make every service prompt, professional, and properly handled so you can feel confident your home is protected.
We truly appreciate you choosing Aptive, and you can always count on us, we’ve got it handled.
-Jasmine
Company is generally on the shady side
Company is generally on the shady side. They want to do treatments in the winter and dormant months, which IMO is in bad faith. Not easy to cancel or reschedule appointments. Debatable efficacy.
March 28, 2026
Reply from Aptive Pest Control - Minneapolis
Thank you for sharing your feedback with us, Chris. We’re sorry to hear your experience has felt frustrating, especially around scheduling, cancellation flexibility, and how treatments are timed throughout the year. We understand how important it is to feel confident in both the service approach and the results.
Our goal is to align treatments with seasonal pest activity to help reduce issues before they become more active, but we also recognize that expectations around timing and effectiveness can vary.
If you’d like us to take a closer look at your account or walk through your concerns in more detail, please email socialmedia@goaptive.com with your service address. We'd be happy to help with anything we can!
-Alexis
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.