For the most part, the service is excellent, but each of the different persons who clean do different things so not always consistent. Last time, young man said he couldn't do our deck which is only a... See more
Company replied

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For the most part, the service is excellent, but each of the different persons who clean do different things so not always consistent. Last time, young man said he couldn't do our deck which is only a... See more
Company replied
They do a good job of pest control. However, they seem to lack in communication and don’t prioritize safety. I have called and told them several times that I want the same person coming into my hous... See more
Company replied
Always Contacting me before the appt time by txt message several days before and the day of the appt. Tech txt me he is on his way n that he has arrived. Tech then asks if anything specifically needs... See more
Company replied
Christin Young is the service technician that has been to our home several times. He’s a great representative for Aptive. He listens to our needs of the moment: what insects & pests we’ve recently see... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
109 Space Park South Dr, 37211, Nashville, TN, United States

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They have great communications. I haven't seen any bugs in the house since they started. The technicians are friendly.

Reply from Aptive Pest Control - Nashville
Technicians are always efficient and friendly. Reminders are helpful.

Reply from Aptive Pest Control - Nashville
I have been an Aptive customer for about six years and they have changed everything at my house. Every service technician that comes to the house is so kind and respectful and genuinely listens to our issues and wants (and tries!) to solve them. Can’t recommend this company enough!

Reply from Aptive Pest Control - Nashville
Great service....came when he said he would. Sent pictures. Lets me know what he found. All around solid service!

Reply from Aptive Pest Control - Nashville
Highly recommend! Aptive is the only company that has been able to get my ant and mice problems under control. Great customer service and knowledgeable technicians.

Reply from Aptive Pest Control - Nashville
I have an ongoing agreement with Aptive to service my home at regular intervals throughout the year. The time of each visit is communicated well. Photos and a written report about what treatments and services were rendered are provided after each visit. Billing is accurate and straightforward. I highly recommend this excellent business.

Reply from Aptive Pest Control - Nashville
Was impressed that the company reached out to see if there was a problem since last service. Mentioned that the voles started new tunnels and was informed that they would come out again and treat the yard again.

Reply from Aptive Pest Control - Nashville
Appreciate pics of outdoor treatment zinc are often not at home.

Reply from Aptive Pest Control - Nashville
I appreciated the personal service. The representative took time to explain and just to have a conversation.

Reply from Aptive Pest Control - Nashville
Always very through and exact. They explain everything so I can understand. Love the service that is provided.

Reply from Aptive Pest Control - Nashville
Blaine did a great job for us. We weren't at home when he came to do the outside, but with a quick call he came back to do the inside as well... that is SERVICE!

Reply from Aptive Pest Control - Nashville
The actuall service performed by the techs has been great. My issues are with their sales practices and their scheduling. They tel you the service window is a range but they routinely schedule at the short end of the window so it costs me more.

Reply from Aptive Pest Control - Nashville
Termite techs came to install preventative measures. They were great. Friendly,courteous,very nice and informative. Thank you

Reply from Aptive Pest Control - Nashville
I only have the outside treated and never the inside. I was told that my whole yard from the house to the curb would be treated. The guy came yesterday and only cleaned the webs from the front and back of the house and then sprinkled some pesticide on a short path in the back yard but did not treat the whole back yard and didn’t even treat the front of the house or front yard. I have cameras in the front and back of my house and can clearly see that he barely treated the back yard (small strip of area) and did nothing to the front of the house except use his sweeper to remove webs and then leave.

Reply from Aptive Pest Control - Nashville
Very pleased with the service provided. The technician was great. Performed services, communications was great. Very cordial, professional and thorough.

Reply from Aptive Pest Control - Nashville
Tech was friendly and listened to my concerns and asked intelligent questions. He did a great job. He is a good representative for Aptive!

Reply from Aptive Pest Control - Nashville
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