The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... See more
Company replied

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The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... See more
Company replied
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, i... See more
Company replied
Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job Thank you Dylan
Company replied
Your service people have always been good. I don’t like the company’s procedures. I have repeatedly asked for a paper receipt and have been told you’re only going by text. The email receipt doesn’t... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, United States

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Raymond was a top notch technician who listened to my concerns and did an outstanding job around our home yesterday 1-9-25. We are so pleased with his careful attention to areas of concern. He was a great communicator as well!

Reply from Aptive Pest Control - Orange County

Reply from Aptive Pest Control - Orange County
While they are always friendly, over the years the service doesn't match the cost anymore. Cost is too high for the service provided.

Reply from Aptive Pest Control - Orange County
My only suggestion would be that when the representative is finished that he tell me what he did fact-to-face rather than telling me what he did in a text message. I had questions on what he did and before I could ask him he was gone.

Reply from Aptive Pest Control - Orange County
Ronnie seemed to be informed and knowledgeable about the property and, was efficient at handling my concerns.

Reply from Aptive Pest Control - Orange County
The Aptive Staff are very thorough and my “bug” issues are addressed. I love the photos and items they took care of during the service. Very friendly and explain it all. Happy with the service.

Reply from Aptive Pest Control - Orange County
The person who gives more than most company people do is important to me as a customer. He went beyond the normal requirements of my concerns and that shows that he is customer oriented and listens to the needs of the customer. That sounds that there are some company who care about their customers.

Reply from Aptive Pest Control - Orange County
I don't like it that they don't give me the option of inside or outside. Otherwise, very dependable.

Reply from Aptive Pest Control - Orange County
Reliable people that service our home regularly getting rid of ants, spiders, crickets and even grubs in our lawn, to stop the crows from tearing it up.

Reply from Aptive Pest Control - Orange County
The technician who came to our house did a wonderful job. I asked him to pray for spiders inside which he graciously took care of, and did a really good job on the outside as well. Give that guy a raise!

Reply from Aptive Pest Control - Orange County
Aptive always informs prior to service. Aptive always keeps commitments and is on time.
The service is thorough and professinal.
Thank you,
Fred Valdes

Reply from Aptive Pest Control - Orange County
Carlis Ramirez was so friendly and polite, as are almost all of your employees. He listened to my concerns about American cockroaches in my house for the last 6 years, he gave some advice and commiserated with me. He was very thorough.

Reply from Aptive Pest Control - Orange County
They always do a great job around our house and yard I just wish our garage and trash cans would always be included.

Reply from Aptive Pest Control - Orange County
The Aptive Techs I've had over several years have all been exceptional! They are thorough, observant and very helpful. They don't make me feel rushed when I have an issue to discuss. Best pest company we've used.

Reply from Aptive Pest Control - Orange County
tec listened to me carefully and explained what he did very well.

Reply from Aptive Pest Control - Orange County
Great service and helping when need issue addressed

Reply from Aptive Pest Control - Orange County
Their service is great. Their servicemen are great and if you develop a problem in between regular scheduled services, they will gladly come out at the top of a hat.

Reply from Aptive Pest Control - Orange County
First time with Scott. He covered the areas requested. Appeared to have checked the structure for wasps. Not all the pictures of the outside like Aaron but seemed to be through. This was oklahoma city not orange county but that is not a field that edit covers

Reply from Aptive Pest Control - Orange County
The service was as expected. The reason I didn't give a five was that the technician showed up and pitched darkness. Did not take into consideration the change in daylight savings, he diligently worked everything with his flashlight, and I appreciated his efforts. The logistics could've been better.

Reply from Aptive Pest Control - Orange County
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